My check engine light turned on as we were pulling into Santa Fe. As it was a Saturday afternoon I wanted to find somewhere that could address the issue as quickly as possible. We found Allen and he got us right in. He ran the diagnostics and determine the problem and told us it would take about two hours to complete the work. He even gave us a loaner car for those two hours so that we could go grab a bite to eat. Alain was a true professional and very kind and compassionate. I would highly recommend Allen and his shop to anyone that needs quality work especially in a pinch.

Got an appointment same day to drop off my r1 really dependable! Good people 👍

They went out of their way to save the day! My car broke down on the way into town @ 4:00 pm on Saturday afternoon. I knew almost every shop in town would be closed on Sunday, and I needed to get back on the road by midday Sunday to get back home to my kids who were staying with friends for the night. Japanese Automotive agreed to do what they could to replace the broken parts ASAP. They called me less than 18 hours later and let me know that the car was good to go. I was amazed by the quick turn around! Turns out they worked late into Saturday evening, called in a favor from a local dealer to get the hard to find genuine parts first thing Sunday morning, and even called in a second mechanic to finish the job before noon on Sunday. I was even more amazed that they billed me less that what the job would have cost at the dealer (even though the work they did was totally overtime/after-hours). I safely made the 300 mile drive home by Sunday night in time to tuck the kids into bed. I cannot thank and endorse Japanese Automotive enough!

Alan helped us out diagnosing a weird wheel / axle noise on a trip from NC to CA in a 1992 Honda Civic. Awesome and genuine person.If we lived in Santa Fe this would be our shop!

Allan was so kind and helpful. He answered my call at 9am on a Sunday and was able to start working on my CR-V at 10. On a Sunday! He was honest and fair and I definitely recommend this shop. (Plus there’s a really sweet shop kitty!)

Alan told me repeatedly that he would do his best for me. I had tried everything to get rid of the mice in my vehicle. Everything. Several times. But they still were able to get in.The stench was unbearable. Alan let me know there were no guarantees but he would due his best. I can’t tell you how happy I am to have a clean great smelling truck with no rodents. Bottom line Alan saved me thousands of dollars. I would of had to replace my truck. It was hazardous. Thank you Alan-such a gentleman-YOU are the best.

Allen is just a great mechanic and human.

Alan is simply wonderful on being a mechanic. Hes very direct & is willing to help you if you are in a bind

Allen is awesome! Would highly recommend!

Very thorough and precise. I can count on the work to be performed with super integrity.When I go in for an oil change or scheduled maintenance, Allen Shortle looks over my car completely, lets me know if there are any problems. If the issue is a safety concern or will result in costly damage the shop will fix it at a very reasonable price. If the issue is something the car can drive with for a while, Allen will let me know. I trust his opinion, and know hes looking out for my best interest.

Great experience with Allen while getting a pre-purchase inspection on a used Subaru. He was able to get me in and out within 30 mins, and was *so* detailed and thorough (this needs replaced; this is fine for now but will probably go within the next 6 months...). Super nice guy, too! He prefers you come by yourself for purchase inspections because he doesnt like to badmouth peoples cars in front of them :)

I personally know the owner and hard worker Al, he will get the job right the first time

A bit expensive, but good, reliable service.