NAPA always got things that no other parts store has or even heard about! Parts are always quality, and this time it was a half price online monthly promotion! Paid online, picked up in store within a couple of hours. Quick and easy! Will have to do that again soon!

I go here when I can’t find what I’m looking for anywhere else. I’ve never been let down although I end up paying a higher price.

Great staff, great managment. Always willing and able to help you.

Mr Villanueva went above and beyond to help me

Super nice employee, good prices. And if they dont have it you can order it. Holiday sale going on right now.

Love the staff! Great service!

Ive shopped here for 20 years and staff has always been pleasant and helpful in every way. NOT NOW! Went yesterday with a 12V battery I bought there last July; it was not holding a charge; I had the sales receipt. Young man, Albert, was not at all attentive and grumbled that he would have to test it (charge it and put a load tester on it) and I could come back in 1/12 hours. Went back and he said in a somewhat snarly way that it tested fine; nothing wrong with the battery. I asked for the battery and my paperwork back and he had to dig my paperwork out of the trash can! I should have made him show me how it tested because I got it home and put my multimeter on it and it was only 11.2V. Took it back today, same guy was the only one available, and I explained its a bad battery. He didnt even re-test the battery! and said they didnt have this model in stock and would have to order it to be in Monday. Another guy, on the phone the whole time but obviously listening in said You should have called to see that we had it before coming which yes, I suppose I could have but its a standard 12V battery. So Monday I will make my 3rd trip (60 miles R/T) to get it. And theyre using a prorated warranty saying the full warranty is 3 months (I thought I read online it was 12 months so now Ill have to look that up again to see if they are cheating me) so Ill have to pay $50 more for a $100 battery that lasted about 6 months. And that will be my last trip to this Napa; lots of other auto parts stores in this town and I wont put up with rude service at this one.

Always the NAPA know how.

They ddnt have wat I needed.. but I havnt been there in a very long time

BAD CUSTOMER SERVICE ALWAYS IN A BAD MOOD,

I called looking for oil and filters for two different cars twenty minutes before closing time. The man who answered the phone looked up all of the info we needed and boxed everything up for me. All I had to do was come and pick things up. The employees there were kind and polite. I will absolutely be back again.

Theyre the best some of their prices are cheaper than AutoZone

They have the parts that others dont. They are always nice and easy to work with. They know their parts! They are all very knowledgeable!

Too expensive

Guys are very knowledgeable

The gentleman at the front counter was very informative and helpful the times I have been there...kudos!

DANNY WAS A BIG PLUS, VERY INFORMATIVE AND GREAT TO KNOW THAT YOU HAVE HIM. 👍😎🦇

Ive always had good experiences here. Their staff is all very knowledgable and friendly. I can always find what I need here.

Went in orederd a clutch sold me the wrong one 4 times !!! 4 times!!!! Finally gave my money back after a week and a half of back and forth with them and told me to go somewhere else should of told me this the 1st time!

They usually have everything I need if if they dont have it they can get it within a half a day most of the time salesman are really good at what they do

Helpful, friendly staff. Only problem is they have a very rough parking lot and it has a very steep entrance. It is also not handicap accessible as the entrance is on an awkward hill with a narrow walkway.

If you want to talk to people that know auto parts come here and dont waste your time going to the others.

The staff here has a great deal of knowledge and expertise that you wont find at the other part stores in town. They tend to be a little on the busy side for the number of staff they have, but I would still rather wait a little and go here compared to any other place in Santa Fe.

They are awesome. Parts guy went above and beyond to help me

So sad when a small awesome store gets bought out by a large company.napa does charge more than their competition but I never minded because I felt they had better parts.not so I purchased a lifetime warranty center carrier bearing a couple years ago for a truck that gets driven rarely it went out and when I went get a new one they did not have me in their computer. Why did they put my information in if they would not honor the warranty. Goodbye napa hello AutoZone

Ordered part on Sat and was in by Monday afternoon. Great service provided by Dean.

Great service they have my turn signal switch thanks

Best parts good people customer service

Only place in town that had caliper anchor plate bolts. Employees were super helpful and friendly.

Dont waste your time here! Came to see if they would check my engine light and they cant even do that

Dont waste your time. Inventory is a joke. Has to order everything.

Great service,for hard to find part. thanks

Great value, great local service. Theresa is so professional and friendly, a real keeper 👍🏼

The only one in town. Parking is a little difficult but had what I need for Sprinter when no one else did.

Friendly, knowledgable and helpful employees. If they havent what you need, they will refer you elsewhere.

Awesome service and products.

The smallest napa Ive ever been in, you have to ask for almost everything and very rude employees

They had everything I required

Didnt have what we needed!

Great service and great parts

Service great people

Helpful

Good employees

Great

Good

Parts

C300