What a great place! I just bought my first new car yesterday and I was pleasantly surprised at how informative, yet not pushy, the salesman I worked with was. It took several months to receive the car I ordered, but he kept me frequently updated the whole time with all the information I needed. I really couldn’t be happier with my first real “car buying experience”, and the car itself is just gorgeous!

One of the best and most organized car buying experiences of my life. Everything from the staff to the facility was top notch. David in sales made the whole process easy. He was accomodating and provided excellent customer service. I couldnt be more grateful!

Gabriel (Gabe) was wonderful! Professional and on the ball! He explained everything before and even found a windshield wiper that needed replacing after he washed the car. Very happy with the service we received from Gabe.

I had an issue with my transmission that was a little complicated. Joe worked with the corporate offices and helped me get my car back in a timely manner and working perfectly. An absolutely amazing experience all the way around. I will be back!

Bought a new Ascent. Salesman was Travis who was great. Very nice car and a great experience.Also got a fantastic interest rate. Highly recommend!!

We took the Outback in for its 6 month service. All the people were polite and professional. Couldnt have been better.

Honda Subaru of Santa Fe is an exceptional dealership. We bought our Subaru Ascent from them and have it serviced by them. They are honest, friendly, efficient and customer driven. Pun intended. Plus, they are huge supporters of the Santa Fe Animal Shelter, the largest no-kill shelter in NM.

Excellent dealership and service department! These people really care and have a top notch facility and personnel. They listen - they care and made me feel welcomed! Highly recommended.

I came in for a new key that they charged me $140 which is highway robbery. Then went to my car to program it. I did all the steps correctly and it wouldnt save the new key to the car. When I went in to have them program it for me they took nearly two hours to do it. Once done they couldnt tell me why it wouldnt program correctly at first. They then charged me $84 for programming when they promised it would be at max $60. The bill including a $10 fee for shop waste. There was no shop waste this was purely a software update. This dealer is a bunch of scam artists.

Customer Service is great. Sam and Tim make you feel right at home while your car is given first class service!

Really good dealer experience. Sean M. was really good at dealing with our peculiarities about car buying. We knew about what we wanted and were ready for the “fight”. He helped us feel comfortable and did not pull any tricks. Financing was pretty easy though a little pushy on things we decided we didn’t want. All in all great experience and will definitely go back even though there are two other dealers closer.

I purchased a used Subaru at this spot and had a great car buying experience. The staff are friendly and the car salesman was not pushy.I have also had this vehicle serviced here and each time have had a great experience. I appreciate the social distancing and cleaning in the waiting area.

My wife and I with our two dogs were driving back from vacation when all the warning lights came on. We were able to limp into Santa Fe and found Subaru of Santa Fe. The team there lead by Sam Ramone did a great job of diagnosing the problems with the car and correcting them in a very timely manner. Sam stayed in touch with me the entire time and was a big help. This company is simply great and I would recommend them to anyone.

The staff was friendly and efficient. Since there was no shuttle service, I waited in the lobby and received my car within the hour. Great experience overall. Thank you for making my visit so pleasant.

Everyone from the scheduler to my service tech Sam were friendly and efficient and worked well with the windshield people and insurance company to get the job done. I couldn’t ask for better. Excellent service all the way,

The service I received was fast, friendly and efficient. The use of a loaner car was very helpful and much appreciated.

We were looking at a couple of the Subarus for our next vehicle (a replacement for our older Subaru ha!) and knowing how helpful the service department and Sam in particular has been in the past we looked at Santa Fe Subaru. We worked with Will to purchase a vehicle who was knowledgeable and patient (even while we took our toddler and car seat in and out to test it in the cars, a HUGE plus to be able to see how the car seat fits in the models we were interested in) and helped us find the exact trim and color we wanted (a true feat in this market). He was awesome and communicated with us thoroughly through the process.I’ll be honest I wasn’t considering buying from Santa Fe subaru initially, as their prices haven’t been as competitive in the past. However this was not the case this time. Not only were the prices extremely competitive, our experience with Will as our salesperson convinced us to purchase at Santa Fe. Recommend you give him and them a go, as our experiences have been nothing but positive. Thank you Santa Fe Subaru! We LOVE our new car :)

I showed up without an appointment because there was something happening with my outback I didnt understand. The staff was wonderful. Gave answers that I understood and looked over everything to make sure there wasnt anything missed.

My experience here was absolutely wonderful. This was my first time trading in a car for a newer one and it was such a smooth, stress-free experience! Galen, Dominic, and Will were so incredibly helpful, kind, and supportive! I was sort of dreading the whole trade-in/buying process because of the reputation that dealerships typically get of being pushy, but I never once felt like I was being pushed into anything and they really helped me get the best deal! Subaru of Santa Fe and the wonderful people who work there really live up to the this is a family company motto! I 100000% recommend going here! Thank you Galen, Dominic, and Will! Yall are awesome!

We had a service appointment and reserved a loaner car. We received a phone msg from the Subaru Service dept. confirming this appt. 2 days earlier. However, on ARRIVAL we were told to reschedule if we needed a loaner. Upset at this poor service, I hollered to the 4 service people joking around in the drive-up check-in area that the service dept. needed to get their act together. A large male employee turned and approached our car in a threatening manner, telling me not to yell at him; I retorted that he WAS an employee to whom I was expressing my displeasure. He started toward the vehicle again and said under his breath f... off; I retorted the same as I quickly drove off in fear of the employee becoming more violent. What kind of business allows employees to verbally abuse and threaten clients, especially elderly women? Not one that I will ever again have anything to do with.

Staff are always pleasant. Great to see Sam! He’s amazing and very helpful! I always have a wonderful experience at Subaru!

I used their Express Service to get my headlights fixed on my way out of Santa Fe. Both the check-in and service was performed promptly.

Subaru of Santa Fe was extremely accommodating to our busy schedules and was able to notify us of vehicle delivery, complete the financing, sale and vehicle pickup all in one day. They will get our recommendation for anyone interested in buying a Subaru as staff response time and follow-through were excellent.

My Subaru Legacy Touring Outback is second generation. I needed to have the awd system repaired and choose a dealer with a veteran technician. It was a time consuming process, the service team at Santa Fe Subaru performed a superb job. I would highly recommend them with a classic Subaru.

Quick & Friendly Service -Very Satisfied

Easy to find quick in and out service they went out of there way to help me recycle some boxes in my car

Ive always had good and friendly service with this dealer. I came to Santa Fe from Albuquerque to buy my 1st Subaru, because I had such horrible experiences at both Subaru dealers in Albuquerque. Now I continue to come up for my services 5 years later. They often take more time than predicted, but weve never had any problems with the service.

Whenever I take my Outback to the Santa Fe Subaru Service center everyone is always so professional, helpful, and informative. They answer all my questions so patiently and give me extra advice. Knowing Subaru has great people who can take care of my car and any repairs quickly and professionally gives me great peace of mind. - R. Wheeler

On our trip through the south west, our Subaru Outback broke down and was taken to Honda Subaru of Santa Fe. They did an efficient evaluation of what went wrong, showing the broken parts and greatly resolved our anxiety. They completed the repairs quickly and allowed us to resume our trip.

Adam Valdez met me as we walked in. That started a great auto buying experience. Very happy with everyone i had an interaction with and extremely happy with my new car.. Definitely would recommend.

I live in Texas. This was my first visit at Subaru of Santa Fe. Great friendly staff. Clean facility. They were very reasonably priced on the oil change and courtesy inspection and did an awesome job on the car wash.

I contacted Subaru online and got a fast answer from Will. The next day I drove over there and as Will was out he made sure someone was available and knew that I was coming. Chuck did a great Job with not being pushy on anything and gave me time to think it over. He was very considerate and asked for preferred pronounce. What a difference it makes to feel welcome instead of being treated poorly by other dealerships in town. That sealed the deal in the end. Thanks to Will and Chuck! UPDATE: Went to get my mirrors replaced yesterday. I was told it takes 3 hours, after over 5hours I tried to call to get an update and could not reach anyone. Finally I could pick it up. This morning I see spots of dirty fingers on my brand new car interior. Unbelievable and careless.

The service representatives, mechanics, and auxiliary staff are always attentive, professional, efficient, courteous, and extremely thorough. This dealership is an example of meticulous diagnostic and repair work. They are extremely organized too.And they take great care of the client as well as the car!

Subaru of Santa Fe has always provided us with great service even though we purchased our Subaru elsewhere. On our most recent trip they quickly diagnosed a recent problem and fixed it, while completing the scheduled service in a timely manner. We always feel welcomed & taken care of by the Subaru team.

Sad to say that once we denied the work on a 30,000 mile check up that would have cost $490 and opted for the free oil change, tire rotation and recall warranty work, the two hours needed to complete the reduced maintenance suddenly took seven. With a two and a half hour drive each way, made for a long day, but in the drive back, we had plenty of time to think about never going there again. Think twice about purchasing your car there like we did. They were very polite in their incompetence.

The service personnel were excellent. Friendly and efficient. Went above and beyond the required service

Joe communicated well about my repair and maintenance options. My car now drives better than ever 😊! Thank you!!

Nick met me in the service lane and took the vehicle through all the necessary steps. His demeanor was very friendly and outgoing so much so that I suggested his talents were likely being wasted. He certainly provided the best interface for the Subaru dealership that I have experienced. He was very informative about what to expect and how long it might take. Well done!

I had to arrive a bit late and still they received me with everything ready to go, Don was exceptionally good with me, patient, explained all the details, even was gracious to throw in a few jokes to liven my morning. Everyone I saw was courteous, greeted with a smile, held doors and was very welcoming. As usual, Subaru service guys did an excellent job too.Thanks to all, great work team Subaru Santa Fe, and kudos to Don for keeping a smile on his face and a lovely demeanor all day!

A great Subaru Dealer and service center. They do well by their customers, thank you Don Jaramillo.

I was traveling and visiting Santa Fe from out of state. I had my car checked out with my local mechanic prior to going on this trip and the car was very healthy. I had taken my vehicle in for a standard service/oil change and they said the car was in great shape, just needed the fluids topped off. Several days later while I was driving from Tucson to Phoenix, all the dashboard lights lit up, the car seized and began smoking. After I had it towed to Subaru of Tucson, they said there was no oil in the car. The car had always been healthy and was just serviced and signed-off on at Subaru of Santa Fe. If you get your car serviced there, definitely make sure theyve put oil back in your vehicle before leaving. Im quite certain they never put oil back in my car and the estimate for repair is $9000.00. My car is now worth nothing and I had to donate it.

Great job taking care of the car and they’re helpful and understanding.

Above and beyond my expectations!!Jim M, the used car manager, and Mike M, the service manager went above and beyond to rectify my issue. I had recently purchased a certified pre-owned Subaru Forester that developed a minor issue which was to be covered under warranty. They arranged to pick up my vehicle (4 hours away) and provide a top of the line loaner for me to use for the duration of the repair. They repeated the swap out/delivery process when the repairs were complete. I received phone calls regularly keeping me up to date with the repair status. Not once did I have to contact them... Top notch service; uncommon these days IMO... Highly recommend Subaru of Santa Fe. Great service after the sale with a professional, yet personal approach. We plan to be repeat customers. Thanks again!!

I personally do not shop Subaru but the dealership is nice and I do have a friend David Magic who can help someone if they are interested

Always a pleasant and helpful service team here. Perhaps not the most inexpensive was to have a vehicle looked after, but they do approach the service as an effort to keep your vehicle in good shape, and always include prophylactic measures, plus an outside wash. They have my trust.

Great service faster than quoted time. Friendly knowledgeable staff!

We were traveling from Florida and needed service. Service was excellent and the service tech had an air of friendliness and competence that put my mind at ease. Highly recommend them.

Whenever I take my car in for service at Subaru of Santa Fe, I am impressed with the friendly, professional and efficient service. I always see many familiar faces and get my Subie back in tip-top shape.

These guys always do an excellent job. They are patient and kind, and go out of their way to make me feel taken care of. I appreciate their honesty and first-rate customer service.

Gabe was fantastic. Made the whole experience easy and fun. 👍🏼👍🏼

It was soo easy to get an appointment. They did everything they needed to do and returned my car to me on time!!Everyone was professional and friendly

Great customer service from the friendly staff!

Im always surprised how good this place is. Ive been going here for about two years. The employees are so kind and competent. They are always going above and beyond my expectations. I will never take my car anywhere else.

My wife and I were passing through Santa Fe on a long road trip and needed an oil change. The team at Sant Fe Subaru did a fantastic job getting us on our way quickly and efficiently. Their attention to detail found a nail in a tire and completed the repair, as well as a thorough look at all other systems. Great work.

I’ve had maintenance, recalls and some repair work since 2018 on my crosstrek..this dealership aims to please, and I am one happy customer who thinks to look no further.

I brought my car in because it was having problems caused by another dealership. Subaru of Santa Fe fit me in even thought they were booked solid. The service manager was so help and fixed my problem. He even takes to the dealership that messes up and arranged for me to get a reimbursement for all the trouble. I would definitely come back here again.

Grrat customer service! Subaru of Santa Fe is truly a superb all around quality dealership!

This place is sketchy and dishonest. I saw an ad online for a car I was interested in and called to make sure they still had it. I told the salesman that I would be coming in from Albuquerque. He called me back a few minutes later (6:15pm) and said they had it and when you drive it, Im sure youre gonna like it. I made an appointment for 11am the next day to see it.After driving for an hour to get there, the salesman (Frankie) said, Bad news, I sold the car last night!They close at 7pm. I asked, You mean you sold it in the 45 mins between when you told me you had it and closing? Why didnt you call me this morning and tell me?Then he shifted to *we* sold it last night, and he personally didnt know about it until right before I got there.The whole thing was obviously a lie just to get me in the door to sell me something else with no consideration for my time. So I kept an eye on the ad and noticed that they didnt take it down for several days. I had my husband call and pretend to be a different customer interested in the car.He spoke to a different salesman who told him that they did currently have that car but it didnt pass some inspection and they werent going to sell it.This all happened about a month ago but I wanted to get it down in google reviews to protect other customers. Dishonest sales tactics are really uncool. We ended up buying from Car Pros in Albuquerque and they treated us much better.

Great prices, better than most of Albuquerque dealers. Also check the website of the dealer and the prices are lower than in person price. Ask to get the website price I saved almost 3000 on an ascent by getting the website price. Sales guy was awesome, (David).

Buying a car at any price point when you’re self-employed is no easy task. There were definitely some hiccups throughout the process, but we finally left the dealership with the most beautiful used Outback. Our salesman, Will, went above and beyond to make sure my little family was going home with the right car and treated me with the utmost respect the entire time. I’d buy another Outback from Will any day! But, hopefully not too soon.... :)

I have a 2003 Subaru Forester I bought from a private seller last year. Long story short, the previous owners did not address many issues with the car. The service representatives at Subaru of Santa Fe all know me well! Very professional and trustworthy service!

Two weeks ago I purchased an Outback from Santa Fe Subaru. It was a very positive experience. I was not pressured at all. Everyone was professional and very nice. When I arrived, I was greeted and the vehicle I was interested in buying was ready out front for me to test drive. Will Prokopiak, my Sales Consultant, suggested another vehicle after talking to me and answering my questions. There was a different Outback that had more features than the one I was originally interested in that had been reduced in price since it had been on the lot for awhile. After test driving that Outback, I decided to purchase it. In addition, I was given a fair trade-in value for my older Outback. Their offer was significantly higher than the offer I received by another dealer through Kelly Blue Books Instant Cash Offer program. In addition, Dave Robey, the business manager walked me through the financing process. He explained all my options and everything else to me in detail. I really appreciate how well I was treated at Subaru of Santa Fe. I highly recommend them if you are interested in buying a Subaru.

Galen and Will are great! I knew what vehicle I wanted when I was trading in my Crosstrek and also the trade in value I wanted on my Crosstrek. The process was smooth and casual, not high-stress in my opinion. I was disappointed my interest rate wasnt 0% as advertised, but the difference was minimal and this was not the fault of Galen or Will. Will stay loyal to Subaru SF even though I live closer to a different dealership.

They really took care of us when we were stranded in town from Denver. Gabe, in particular, is wonderful. Because of our experience with him, I highly recommend Subaru Santa Fe for genuinely great customer service and thorough vehicle services.

I like it a lot we just picked up our Subaru and it’s running the best.

I brought in my Subaru Outback for service.Sam and Robert were very helpful, as always! Likewise, Id like to thank your Santa Fe Subaru Service Technicians for their exceptional service, caring, and attention to detail. Thank you very much. Im grateful. Daniel Williams

A friendly and capable service team. No headaches with these guys!

You DO NOT need to add your husband to a loan just because you are married. When asked if my name will be primary, and the answer is yes, that is the expectation. If I am paying with MY own money and this is going MY vehicle, and I have made that clear, why on earth would his name be first on all of the documentation. Why, when I call to obtain information about my loan, do I not have authorization on the account? This is exactly what happened to a friend of mine. The finance team here is obviously a bunch of schemy, sexist, crooks!

Justin Grisham was the best sales consultant to have in our search for our new car. We found a beautiful 2018 Forester XT in prime shape and LOVE it. The entire process was smooth and not pressured. We felt like we were able to make our own choices and all cars were fair game- new and used. We plan to buy all future Subaru from here- great prices, great service!

We just bought a new Subaru Forester at Subaru of Santa Fe, and we give them kudos based on our experience. Frankie, our sales associate, was helpful, knowledgeable, friendly, and patient. No pressure, just information. If you’re looking for a Subaru, ask for Frankie at Santa Fe Subaru. He’ll help you get the car that meets your needs.

Just bought a new Subaru Outback from Frankie. Hes very knowledgeable and great to work with. Id recommend him to anyone.

Excellent experience from start to finish. Travis Pecos at Santa Fe Subaru made the car buying process seamless and effortless. He went out of his way to accommodate my special requests, was fun to do business with and was 100% professional along the way. Refreshing to deal with a straight forward and honest dealership. Theyve earned my business in the future. Ill spread the word. And Ill be back for service on my adventure-worthy, beautiful Subaru Outback. Highly recommend Santa Fe Subaru!

Bought my New Subie Forester here. Had some great help and buying experience was smooth and easy all thanks to Travis. Recently scheduled my first maintenance service through the MySubaru App. Was able to make a same day appt and car was ready in no time.

Great service as always at Subaru of Santa Fe. Took less time than they estimated . They are always friendly and professional!

Always a top notch service experience. Very considerate and convenient to offer a loaner car. Sam, my service writer, makes me feel that my 170,000 mile Outback is still loved.

Subaru of Santa Fe is a great place to buy a car. No hassles, excellent service.

Wonderful staff who treated my dog with so much love (gave him his own Subaru toy and treats)! They also gave us a complimentary wash with our express service :)

The Subaru Team is efficient, effective and a pleasure to work with.

Had a hot dog and shared my burger with a puppy

I took my Subaru in for an airbag recall service. Customer service was excellent. They provided a loaner car while the repair was being done, kept in good communication, my car was even clean when I returned!🙏🏼 🚙 ✨

I stand by the salesman but after seeing my trade-in listed for $16,400 and they gave us $11,500, I took 2 stars away. Santa Fe Subaru could have given us $13,000. If you are looking at the Mini S 2016, I hope you see this post.

Amazing place. Very attentive, courteous and do great work

I searched all over for my dream car, 2015 AWD Genesis, Empire State Gray with the Tech Package, 36k miles, and found only 3 that exactly matched what I wanted, one in RI, one in AZ, and the last one at this Subaru dealership in NM. I live in CO and was prepared to fly if I had to, in the end after negotiating terms I rented a Hertz and drove the 5 hours to NM.Luckily for me, when I initially called this Subaru dealership in NM, I was greeted by Chris, who would eventually end up being my salesman only a week later and even helped me return the Hertz after the sale... At my request, when I first called he sent me more detailed pictures of the vehicle than the ones on the website and was so detailed he even mentioned a small credit card size scratch, that kind of honesty is hard to find.I was prepared and had procured my own financing through a credit union a week prior, yet Chris was kind enough to introduce me to the finance manager, Paul, (mind you this is all over the phone since I was a out of state buyer) and with the FICO I mentioned he was positive he could get me a better rate...Paul was always there for my questions, so we went ahead and sure enough he was able to get me over a whole 1.5% lower than the rate I got from the credit union... literally saving me thousands...I ended up driving off the lot and driving back to CO in my new Genesis with the biggest smile of my life, at the lowest rate with the longest term with CO taxes & registration already taken care of (No need for me to go to CO DMV, Wow!!) and, honestly Chris and Paul have helped better my life..I was driving a 12 year old vehicle without a iota of the safety and tech features this one has, with a top notch warranty and a amazing rate at my best terms, I will never forget this experience. Thank you Chris & Paul.

I’m out here visiting from 2,200 miles away. I just needed an oil change and tire rotation. I wish I lived closer just so I could use this dealer. Everyone was so nice and I felt honest. Every time I go to my home state dealer they find something ridiculous to charge me for. It was refreshing to hear Santa Fe dealer say we checked everything, your car is good. An honest dealer!

Subaru of Santa Fe was there for me today on a snowy, slushy day when I really needed my car checked promptly for an issue with the backup camera. An ice buildup caused the short-term issue, and since I was almost due for an oil change, they were able to squeeze me in for service. That was really helpful especially since now I dont have to worry about the car heading into the winter season in northern New Mexico. Thanks, Subaru, for taking such great care of me and my wonderfully safe car!

As always excellent service, Gabriel and Sam are awesome!

Fast professional service. Staff is polite and knowledgeable. Service is comprehensive and service department staff is informative and provide excellent customer service. I am always happy with my experience at Subaru of Santa Fe.

Recommended service and recall work completed in a timely manner and service advisors friendly and professional.

My experience at Subaru-Santa Fe was excellent . I drive in there because Of a light on my panel. No questioned asked I was taken care of immediately and now I can drive with confidence. Subaru was able to take care of my other issues and I was able to drive out of there in less than an hour. Thank you Don and Subaru

We were on a road trip when we had car issues stemming from service from a dealership in Denver.Subaru of Santa Fe took great care of us. We specifically want to thank their employee Nick. Thank you for making a bad situation into a nothing but a blip on our family vacation.

Going anywhere during this pandemic is sketchy but Subaru of Santa Fe made me feel safe. The staff were friendly, efficient and informative.I witnessed everyone practising CDC recommendations and continuous sanitizing efforts.The work on my vehicle was done in the exact amount of time I was told it would take. Amazing!

Nearly 2 years ago I purchased my first vehicle from here with Oscar Nunez. Yesterday I walked in and he was the first face I saw. He is so patient and knowledgeable. I truly didn’t plan on purchasing that day but he and the whole team made the experience so painless I couldn’t help but to buy a new vehicle and they gave me exactly what was owed on my vehicle trade in. Thank you all so much!!

We were traveling through Santa Fe from Colorado Springs, on our way to AZ, when we had a mechanical problem. It was me, my bf, and 3 dogs... and there was no way the tow truck driver would be able to transport us all to Subaru with the car. These folks went out of their way to send someone to pick us all up from the side of a highway, even though their shuttle service was out due to Covid. Everyone we interacted with was warm and welcoming! They let us hang out in the Service waiting room, dogs and all. And they were kind enough to get our car fixed asap, when Im sure they had other customers vehicles in their bays. I cannot say enough good things about everyone here. If this is the service they provide someone who will likely never be a return customer, I cant imagine how theyd treat a customer in their own community!

Our experience with Santa Fe Subaru in purchasing a new Subaru has got to be the best ever (and weve bought several cars over the years) !! Jason Bass and his team are running a business that really cares about the customers needs, and they listen well. If Santa Fe Subaru were a financial advisory firm, we would attest that they are a fiduciary (put the interest of the customer first). Notable shout-outs for professionalism and courtesy to Doug (sales manager), Travis (sales) and Paul (finance). Overall, just a great, professional team!! Even staff that we did not work with directly were very friendly. We definitely recommend and we will definitely be a returning customer when the time comes. THANKS !!

Terribly inefficient in getting my license plate. Its been two months and still no license plate in sight. Not the salesperson nor the business manager answers their telephones.Very disappointed.

I purchased my Subaru from the dealership here and then had the service department do routine work on my car for five years. I was a loyal customer. After a $3,000 head gasket job I got my car back and realized the back seat was soaked with engine oil. I touched the seat and the oil came off onto my hands. I called the service department and they were apologetic offering to clean the upholstery. They tried to remove the stain with no success because let’s face it engine oil does not come out of a seat.I received a second opinion by the advice of the manager. The second opinion advised I needed new upholstery- that there was no way to successfully remove the stain. At this point the manager of Subaru insisted I had intentionally ruined the upholstery with coffee just to have Subaru give me new upholstery. I was appalled. After threatening small claims court, the same manager insisted on cleaning the seat again- and the stain remained.I gave up at this point and settled for a stained back seat. It still looks really bad.This company will not stand behind their work or their mistakes.There are some genuinely good employees working in the service department but the upper management fails in accountability and customer service completely.Save yourself the trouble and avoid the Subaru service department.

Great first experience getting my Subaru WRX serviced at Subaru of Santa Fe. They even WASHED my car!

After some excellent service by the sales staff, we were taken to the “finance guy”. When I declined the warranty upgrade, at a 20% premium to the cost of the car, he was borderline rude. He informed me that 99.2% of all customers would recognize the value of his offer, implying that I am not at smart as even 1%. 2 stars for sales. ZERO stars for the sales support team. I will not purchase or recommend purchase from this dealership.

The Subaru Service team always gives extraordinary customer service, y’all are top notch!! Thank you Marcus & Mike!

Great customer service, friendly staff. Very happy with my experience here.