user
Rent-A-Center
3140 Cerrillos Rd, Santa Fe, NM 87507, United States
Appearance
Rent-A-Center

Comments
Ma
Review №1

We needed an extra refrigerator to handle the extra groceries for a family visit. Chris Montoya, store manager, and the guys who delivered and picked it up were professional and extremely easy to do business with. The refrigerator was clean when delivered and worked perfectly. I recommend Chris and his team without reservation.

Ga
Review №2

I am so pleased with the customer service and care I have received from Chris recently and over the years. I am enjoying my new desktop HP right now. I look around my house and see the washer and dryer, bedroom set and wonderful mattress, and other items I have acquired over the years from this place.Thank uou so much.

Lo
Review №3

My girlfriend and I went there and bought a bedroom set and the staff was very helpful super friendly and helped load up and stay itnall down in my truck huge thanks and shout out to Chris and Sergio great great customer service

mo
Review №4

Totally awesome staff very helpful and friendly.i totally recommend this store.thank you.Monica morese

Ma
Review №5

Rented a fridge for three months. I was very impressed with the customer service of this business. First Class. Recommend highly.

Is
Review №6

The management here is stellar willing to work with me during these hard times to get me to owning my TV thanks you guys I strongly recommend these guys here and they speak to you with respect and understanding

Ma
Review №7

Great managementHad an issue and it was resolved.Me and my husband appreciate that, greatly.

Da
Review №8

Chris was awesome! Very helpful and glad we decided to come here instead.

An
Review №9

Sergio Juan and Chris are very helpful. They work with you. Very friendly people

Ch
Review №10

Great management. Solved our problem.

Sh
Review №11

Excellent customer service with Chris at Rent a Center.

Mo
Review №12

Chris has been a great help!

Al
Review №13

Ask for chris he will do what he can so u leave happy!! Under new management, the store manager is very cool and down to earth !! Much happier with this place now that they weeded out all of the bad apples 😉

Gi
Review №14

Everyone at this store has been so helpful and caring especially Chris . The guys at this store have always done their best to go above and beyond in helping me when I should need it . Ive been a customer for about 3 1/2 years now and have gotten many things through them. I highly recommend these guys at the Cerrillos store they are awesome :)

Cr
Review №15

I am very frustrated with them. I went to get a laptop from them but get home and it dont let me on the website I need to be on which was the whole purpose of me getting it. Im about ready to just stop going there and go to Aarons or just buy a brand new one. Do not get electronics from here they are broken.

Ro
Review №16

Both reps their help full and even know I left with one extra thing then I planned on they helped make it affordable for me

Th
Review №17

Furniture and appliance rental agreement. They always have items on clearance that you can buy cheap that are floor display or returned items.

Su
Review №18

Got great furniture. Delivered and set up the same day.

Je
Review №19

Damaged my floor at delivery. Received MANY phone calls even after I had made payment arrangements for the month. At the time of my last payment I was told by the manager, Sergio that if I did not come in on time he would charge me a late fee of 100.00! I said have I ever been late? He said, No. I said thank you. YOU LOST A CUSTOMER!

Mi
Review №20

I will never ever ever get anything from this store!! My experience with this store was always good the staff (Chris) as always been nice and clear .. okay got my stuff works great !! But the calls at 8 am on Saturday really kill me .. am not a lazy person I work hard all week and have kids so I love staying in bed a lil later. After a couple of times I did ask if they would please call me later .. didnt happend .. one time they call me for my payment the guy maide me feel uncomfortable asking my age and weird .. and one time I was past my payment 3-4 days the guy treated me saying they will come get the stuff to the store wich is not possible becouse the contract says it takes 30 days for them to go get the staff. I did told the manager he apologized. Any ways time went by .. my 90 days past .. and I keep the payments wich i ended paying 1000 some dollars for a 42 in Tv .. so when I talk to my last payment clearly said to me I was Done !! Over .. paid off .. and then they call me 2 weeks in a Saturday morning .. asking for the payment !! Like !!! I was very upset and then they said I still had 40$ some dollars to paid off .. this store seems to be very unorganized and not very professional stuff. Will never ever ever get anything from here. 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼

Mi
Review №21

Nice people, Chris is very personable.

Jo
Review №22

Good investment very nice head manager of the store

Be
Review №23

Chris is the most helpful employee you have not to say his helpful in assisting with new app

th
Review №24

All the guys are very helpful and nice

Th
Review №25

These people could care less about their customers. I was in the hospital for two weeks and they repossessed my furniture and it was almost paid off. They stood there and took my couches while my grand daughters sat on the floors. SMDH

El
Review №26

Delivery drivers like to run people off the road like lil punks

To
Review №27

They work with u no matter what nice people there

Jo
Review №28

Not good service.

Information
24 Photos
28 Comments
3.9 Rating
  • Address:3140 Cerrillos Rd, Santa Fe, NM 87507, United States
  • Site:https://locations.rentacenter.com/new-mexico/santa-fe/3140-cerrillos-rd/?utm_source=google&utm_medium=organic&utm_campaign=localmaps
  • Phone:+1 505-471-4797
Categories
  • Furniture rental service
  • Appliance store
  • Cell phone store
  • Computer store
  • Electronics store
  • Furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Similar organizations