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AutoZone Auto Parts
11560 Telegraph Rd, Santa Fe Springs, CA 90670, United States
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AutoZone Auto Parts
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Zo
Review №1

Amazing staff!! Marcel was absolutely amazing and very helpful. I came in the other day and he was so nice and had awesome customer service he helped me with everything that I needed and even stuff I didn’t know I needed which I appreciated! Keep up the good work

Qu
Review №2

Ralph, Armando and liz were fantastic. Was great by liz when I walked in. Was helped by Ralph to find what I was looking for. Was cashed out by Armando in a timely manner. Liz was also helping out another customer and patiently answering all his questions. Good job folks perfect chemistry unlike other auto shops.

Na
Review №3

Great service! Store manager was awesome and knows her products. She help me switch out my break light in less than 15 mins.

Co
Review №4

Super helpful I recommend everyone come by AutoZone in Santa Fe springs. Eric saved my life😆 Seriously though great team and they are all about customer service.

Il
Review №5

My car broke down in front of the store Chris was nice enough to help me figure out what the problem was. The whole store provided great customer service and all did it willingly and with a smile.

Sa
Review №6

Eric helped me out with my tire pressure, my radio wasn’t working so he checked the fuss and I needed a new one, he also checked the check engine light and the window wipers. He was a very nice and I will be coming back here for all my car needs.

ch
Review №7

Omg I don’t even know how to begin with these amazing humans, I went in because my car left me on the street due to a battery issue. I was sure i needed a new battery so I asked Amanda K to test my battery, she was very knowledgeable and knew right away what it was. She tested my battery for me and offered different battery option replacements. I was surprised and how attentive she was. As I was going to pay I realized that I left my keys locked in a car due to being in such a panic about the battery. The other employee on duty Eric helped me get my car unlocked. I was amazed at how helpful they both were. I felt like they were family by the end of the very interesting encounter. I now want to almost break something in my car just to be able to come back to see them. I can’t thank them enough. I truly appreciate everything they did for me. Thank you thank you thank you!- Charlene B

Jo
Review №8

Great service Ralf installed my battery very good highly recommended to come to this auto zone very satisfied great job ralf love it thank you autozone 👍🏻

Ka
Review №9

Eric was so helpful! I had a light bulb out in my headlight and not only did he sell it to me, he also put it on for me! He had also seen that I bought some washer fluid and with output question, he filled that up too! I was very pleased with Eric’s customer service and will always be coming back for my car needs just because of him!

Li
Review №10

I’m one very satisfied customer! I can Thank Eric for that. I received Exceptional customer service from him. It reminded me of the old school ways, when an employee really cared about meeting the customers need. You can’t find that anymore. Thank you and hats off to Eric and his crew at the SFS location.

Em
Review №11

Needed a new battery replaced and Armando and Erik were both very helpful. The battery was not the easiest to remove or install but they were both up for it and did a great job. Also helped quickly install some new windshield wipers as well. All in all a great experience and fantastic customer service. Will be back again in the future for any auto needs that come up. Thanks!

Am
Review №12

Amazing service, went in with a bad battery and full of stress, left with a great battery and relieved that it wasnt heavy on the wallet. Thanks so much to the wonderful sales Manager Eric for helping me get the battery I needed and hooking it up. Quality service, Quality staff. Best Autozone in santa fe springs/norwalk area.

B
Review №13

Had an amazing experience... the female at the counter was helpful and put my wipers on for me while I switched out my cabin and air filters. She is definitely an asset to this store 👌. My only mistake was not getting her name.

St
Review №14

This Auto Zone is the best very helpful! Jacob is an AMAZING HELPFUL guy I now wouldnt going anywhere else especially being a mom with no knowledge of cars Jacob went way and above to help me out. Thank you!

Pr
Review №15

I went in on the first real rainy day of the winter, Christmas Eve, specifically for new windshield wipers because mine were in desperate need of replacing. Jacob helped me find them and offered to install them, while us was raining outside! He definitely went above and beyond!

St
Review №16

Ralf was awesome! I broke down at night and he changed out my battery quickly. Great service! Highly recommend.

Jo
Review №17

Always a good experience. They hire quality people. Quality associates.

Ri
Review №18

At this AutoZone location they did a fantastic job of getting me the parts I needed and helping me out wonderful workers very helpful courteous and kind I will be going back to this AutoZone again

Er
Review №19

Eric did a great job helping me get my battery installed on my car. Had a very friendly demeanor. Guy deserves a raise.

St
Review №20

My mom and I were blown away by the amazing customer service that we received at this location. Erics positive energy and friendly service is a breath of fresh air. Thank you, Eric!

Er
Review №21

Best carwash deal for $25 +tax.

Ju
Review №22

Great customer service, even though the gentleman who helped us didnt have much experience he went to his more knowledgeable coworkers who further assisted him instead of giving us wrong information. Their manager was great as well and was able to identify what was wrong with my car right away.

Sa
Review №23

I went today to have my battery replaced. I called the store ahead of time & they were very helpful answering any questions I had. I arrived to the store & Fernando was such a big help! Not only did he make the process easy but he took my old battery & put in the new one in. While he was replacing the battery we checked the oil seen I needed some. Fernando knew exactly what kind of oil I needed for my truck. Thank for Fernando & autozone for making my experience amazing.

Me
Review №24

Jacob T. from Autozone (Santa Fe Springs location) did a great job identifying some maintenance issues I had with my vehicle. He was very helpful, attentive, and installed my new battery and inputted cooling fluid in the car. He was very professional and had a wonderful attitude. I was very pleased with the service I received.

Ch
Review №25

Eric is absolutely the best. He helped me learn so much about the products they sell. So knowledgeable. I appreciate the thoughtfulness. So nice to have a store like this near my job!!!

sa
Review №26

Eric V was phenomenal and very helpful in assisting me with a battery exchange and windshield wipers replacement. He did all the physical work and would not let me assist..his suggestion sales skills are great and honest....Highly suggest people tovisit the store ....

Ol
Review №27

I visited a different Autozone (Slauson) and was disappointed by the lack of customer service. However, when I visited this location (Telegraph), I was helped out by Jacob and Eric. Both were absolutely amazing and nice! They were very knowledgeable on the products I needed and super willing to help me out! They went above and beyond! I appreciate the help received and will be coming back in the future.

EL
Review №28

Got a flat tire stopped by had the manager Fernando help me out and changed the tire really appreciate the help

Re
Review №29

Eric was really helpful and he installed our battery for us!

Ju
Review №30

Shopping at a location where not only is the staff friendly knowledgeable, and above all helpful, is just priceless. AutoZone you have a great rep in Eric.

Ro
Review №31

The customer service there is great the employees are willing to go the extra mile for customer satisfaction.

Cr
Review №32

Completely awesome experience, very helpful, extremely courteous, and were able to diagnose my car and less than 5 minutes. They told me exactly what I needed to do. I would recommend them. Anybody

Ju
Review №33

One of the workers came out and fixed my Lexus headlight super quick and was super kind! Definitely a good autozone.

Je
Review №34

Eric was awesome. Exceeded my expectations. Helped with my windshield wipers. Just came from pep boys where they gave me the wrong wipers and didnt even offer to help put them on. Eric made me an auto zones customer.

Ba
Review №35

Amanda K was very helpful an kind customer service couldn’t have been any better . Made my experience an day a whole lot better and fixed my issue with my coils on my XB. Thank you Amanda K. She knows her stuff. Definitely recommend her knowledge and store.

Mi
Review №36

My experience was great and Eric was pleasant and very helpful. So was the 1st guy...sorry I didnt catch his name

Ro
Review №37

Thank you so much Eric for helping me with my Jeep Im so thankful for your help.

Ja
Review №38

Staff was incredible! I go here every few months and every time the staff is really knowledgable and goes out of their way to figure out my problem and inform me with the correct information. Last time i went here i got a free oil change and maintenance course basically, this young lady told me things that i never knew that was very useful. She also was very careful how she informed me by giving me verbal disclaimers with the instructions she suggested. I really appreciate this because as a business owner to see a young employee meet up to corporate compliance in every aspect was very impressive!

Jo
Review №39

Amazing service from Amanda the manager thank you

ri
Review №40

Everyone here knows their stuff. Good because I know nothing

La
Review №41

I stopped here to get some Dexcool and other items. I can’t remember her name, but she was the store manager. She was very patient, helpful and professional. The staff here seemed like they enjoy working together. They all seemed knowledgeable with their products and finding solutions for their customers vehicle concerns. If you found my review helpful, make sure to hit the thumbs up!

Aj
Review №42

Fernando the mngr was amazing.. Needed a battery he installed it fast

Al
Review №43

If you want to be satisfied with the knowledge and experience of parts counter people, and dependable promised time to get your parts that you have to order because ( with part in hand ) they have to cross reference with other business just to find out that they have it. BUT! If you need 2 you can only get 1 and pay for both with their promise,,,( Bro it will be here tomorrow @10am).Still waiting to hear from them on the12 oclock promise. I recommend that if its hailing bowling ball size hail dont go inside ( THAT STORE ) you just might be promised you will be okay tomorrow at around 10ish.

Qu
Review №44

This place is awesome! Dina walked me out to my car, jumped my battery (was stuck at jack in the box) to get me closer to auto zone then charged my battery for me. Truly a life saver!💯🙌🏾

Ja
Review №45

Eric is awesome. He helped me change my windshield wipers and add windshield washer fluid to my car.

Zy
Review №46

Very friendly and helpful.

Ge
Review №47

Good service and grateful conversation by the cashier Erick, patient with ideas and advices to the customer.. thank you Autozone...

Br
Review №48

Extensive selection and knowledgeable staff. Good deals and fair prices.

A
Review №49

Awsome store the two women that work there are Awsome Jassmin and Amanda are very intelligent ladies I am impress with their knlowage on vehicles. I will come back for more business thank u girls. Keep up the good work.

Hi
Review №50

I called AutoZone in Pico Rivera and Downey CA and they said they could not help me install my bulb that just went out. On my way to the Whittier location, where they kindly offered to help and also told me they had to help me, I found this Auto Zone in S.F. Springs where Diego kindly asked if I needed help. He inspected my light and saw it was the low beam then changed it for me. Thank you Diego.

Ja
Review №51

Good prices compare with gas stations...😁

Mi
Review №52

The young ladies are very helpful. My go to place for my Ford F250

Ti
Review №53

Auto zone is a blessing. People that work for auto zone.are curtious.i never had a bad experience in any of there franchise stores in any county Ive been to. Most of all it seems when you have the 5 points rewards cards it seems like when times are tuff that extra 20 dollars credit you get when you get 5 points.actualy Im on my way to purchase a 12 volt battery charger with my 20 dollar credit.my brother bought one 3 hours ago I loved now Im gonna go buy one

Ch
Review №54

Helpful. I like that and not what I expect from an auto parts store.

Gl
Review №55

Found exactly what I needed. Friendly Service!

Ri
Review №56

This place is awesome. They are really trying to have good customer service.

Lu
Review №57

Just be careful with the female manager if you ask to get a price match she acts like you insulted her

Jo
Review №58

Dina was nice on the phone, answered all my questions before I could even ask. She knew what I was gonna say next.

Mo
Review №59

Didnt have what I needed and counter help could have been a little more attentive and not so involved in there social lives

Jo
Review №60

Good prices good service

Jo
Review №61

Amanda was very rude. Horrible customer service. Poor attitude, no help. Just overall rude.

Pa
Review №62

Great service very helpful.

Fr
Review №63

Good serves and good parts thumbs up ...

Sh
Review №64

Good customer service very helpful

La
Review №65

Helped me out alot

Be
Review №66

All kind of part for cars and very clean

or
Review №67

Nice staff and they had what I needed

at
Review №68

Went to this place ... I must say Ill keep going back..and the only..the only reason Ill go back is Eric Vs customer service.. .thank you brother. Dont get this kind service anywhere anymore. 🙏

No
Review №69

Friendly staff. Right away they attend us.

sh
Review №70

Very quick and efficient .

je
Review №71

4 stars because its close to home. Everything I need for my cars.

wi
Review №72

I like going to autozone they help me out when i need help installing parts

St
Review №73

Good small town store

Ru
Review №74

Great service every time

Ja
Review №75

Tricky store. Always keep your receipts and you rewards card.

Hu
Review №76

Very helpful and friendly!!!

RU
Review №77

Shout out to Carlos and his crew

Do
Review №78

Good

De
Review №79

Very nice employees

Lo
Review №80

Not crowded.

Se
Review №81

Knowledgeable staff.

An
Review №82

Thank you Eric!

KA
Review №83

Close to my house walking distance

Go
Review №84

Good

Ka
Review №85

6 people in line and not one cashier open. 2-4 people in the back and 1 person up front on the phone helping a customer. 6PM

Jo
Review №86

Care parts

jo
Review №87

Great service

Ad
Review №88

Friendly people

Ch
Review №89

Like it

Es
Review №90

I am very impressed with the service I received in this town of AutoZone. Especially Erics attentive and friendly service. Eric is pleased to see someone like that, so he enjoys helping with algria and enthusiasm. AutoZone is very lucky to have employees like Eric. Thank you!!

Ra
Review №91

Excellent service...

ro
Review №92

The simple truth is very nice clean you have a good time calm

Mo
Review №93

Very well thanks.

Ma
Review №94

The service is excellent they care about people thank you for your service

Di
Review №95

Excellent service

Information
17 Photos
95 Comments
4.6 Rating
  • Address:11560 Telegraph Rd, Santa Fe Springs, CA 90670, United States
  • Site:https://autozone.com/locations/ca/santa-fe-springs/11560-telegraph-rd.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A4173&y_source=1_MjQ2OTg1Ni03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 562-864-1037
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–8PM
  • Tuesday:7:30AM–9PM
  • Wednesday:7:30AM–9PM
  • Thursday:7:30AM–9PM
  • Friday:7:30AM–9PM
  • Saturday:7:30AM–9PM
  • Sunday:7:30AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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