My laptop started smoking and shut down. Never a good sign.I called Travis at User Friendly computing and within a day he was able to extract the hard drive and save the data files! He was responsive and professional and the price was reasonable.

Every time: Intelligent and courteous staff. Logical solutions to my needs. Prompt and cost-effective. :-)

Just handled my data transfer without a hitch

Travis was the best. Definitely swing by orcall with any computer needs.

Fantastic service quick great pricing

It has been a while since I stopped by for computer help, but today I nervously brought my dead laptop in and they were able to get it checked out and running in 10 minutes... and did not even charge me!!! It turned out to have had a little water damage and also was suffering from my constant over-use. They gave me clear and helpful information on how to keep it more responsive and trouble-shoot for myself in the future. Would highly recommend these guys. Thanks!!!!

As the owners of Santa Cruz Digital Solutions we would like to state publicly that we have never had a person named Luke employed here. The owner of User Friendly Computers is for reasons unknown to us is attempting to slander us on the internet. There is plenty of business for us here in Santa Cruz and we know nothing about User Friendly and the negative comments they receive. We have nothing to do with such tactics that we are accused of here. We ask that User Friendly act professionally and desist from further pointless accusations.

Im so glad theyre still around. Ive literally used these guys longer than the 7+ years theyve been around. I remember watching The Hurt Locker at his house while he was fixing a RROD issues on my Xbox 360 before they even had a true store front. I had an issue with my PS3 on my most recent trip and they used a part from a PS3 of theirs on premises (used for parts) to get mine running properly for mere pennies on what it shouldve cost! An amazing bit of much customer service that so many companies forget about. Will continue to use for another 7+ years. loll

I called and he told me what to do and fixed it in two seconds. How great is that!

I have an old HP printer and Mathrew took the printer and fix the problems we had. no more noise they did a great job . I want to 3PC shops before I can go to these guys and they took care of me I went to three PC shops and these guys were the only ones in Santa Cruz that can fix printers

Great service and also fast. I highly recommend them also for apple and windows.

After Apple completely screwed me over with their flawed macbook design, the guys took my computer in and told me what was wrong with it with no charge

Toshiba laptop that is only a few years old started having video problems when opening the lid. USC (User Friendly Computer) diagnosed for free, unfortunately the repair cost more than a new laptop. When I was searching for some files on the old laptop it asked me for my password that no longer worked. USC got into it and informed me of an issue in the operating system that randomly does this, not me, again no charge. I brought them a new laptop to transfer the old, very old software into the new system. We are back in business in only one day and at a price that was shockingly affordable. The USC team is experienced and they live up to their name, FRIENDLY.

Did what they said, on time, at a great price! Repaired MacBook Pro with a failing HD and dead battery.

Matthew provided wonderful customer service.

The fix turned out to be quite the adventure, but they stuck with it and only charged me for parts and the originally quoted one hour of labor.

Couldnt fix the simplest of things, a BIOS update.

Quick service.