user
DMV Clinic Auto Repair
2335 Soquel Dr SUITE #G, Santa Cruz, CA 95065, United States
Appearance
DMV Clinic Auto Repair
Comments
Is
Review №1

All the people that work here are absolutely amazing, I called them after my wife had gone to a different place an said we needed to spend almost 2 thousand dollars on repairs (which we found out was a lie) and their service advisor who had the same first name as me was very informative and even came on his lunch break to look at the papers I had from this other shop (going to leave the name of it out cause I dont want any retaliations) but the service advisor Eyzayha went over things my car actually needed and explained what parts on my vehicle didnt need any repair or replacement, set us up with an appointment and the outcome of not spending a couple thousand dollars and only paying a couple hundred for servicing if you see this Eyzayha thank u again me and my wife truly appreciate you and the rest of the DMV clinic auto repair employees, HIGHLY RECOMMENDED THIS SHOP THEY ARE NOT TRYING TO RIP PEOPLE OFF WITH REPAIRS ON PARTS THAT ARE PERFECTLY FINE

Ka
Review №2

Nate is the most kind and honest person. He is always trying to save his customers money whenever he can. He is the only mechanic that I have ever been to who truly cares about his customers and goes above and beyond. If you want great service then this is the place to go!!! I will never go anywhere else to get my car fixed.

Ca
Review №3

Just had my Hyundai Tucson worked on by Nate! What an amazing human. He kept me informed the whole time my car was with him, charged me a very reasonable price for a complete tuneup! Nate did an amazing job! I wish I could give him 10****. You get what you pay for, want Excellent! Come see Nate!

Mi
Review №4

I have never wanted to write a negative review but after my experience at DMV Clinic auto I would be remiss not to. I needed a new battery for a 2014 vehicle. A friend recommended Nate from church and he bid $20 less than Ford so I went for it. Two days later no start. He refused to exchange the battery, he charged it in the vehicle and said it tested fine. Over 16 months I made three attempts to get them to swap the battery. Three mechanics checked it thoroughly and independently said it was bad. Nate insisted it was not, and offered to sell me a solar battery charger!. He said my car had a parasitic drain, and at one point called it a lemon. In 16 months it reached a point of holding no charge for any length of time. I gave up. I am a disabled vet and single Mom. At one point the owner was so loud and vulgar. He laughed at me and hung up on me. It triggered my PTSD. I had to threaten filing a complaint before he finally begrudgingly swapped the battery. I was so stressed from his name calling I arranged to have someone else exchange batteries.

Ch
Review №5

Great auto shop thinks out side box when needed

Mi
Review №6

It’s a shame there isn’t a higher rating than five out of five stars. Nathan is an extraordinary mechanic, a genius at fabrication and analysis, with the kind of commitment and follow through that has him work on jobs for new customers until three or four in the morning. When is the last time you heard of a mechanical shop owner doing something like that?How do I know this? Because that’s what he has been doing for us. From building a custom rack to go on the top of my sons bus, to diagnosing those every day issues that may go on in the car difficult, I cannot give a stronger recommendation then to put your trust in Nathan. If you’ve made it this far in are considering having him do work – just do it! You’ll be glad you did.

fr
Review №7

Nates outside-the-box approach spared me an otherwise enormous bill at a body shop when he thought up an effective solution that no one else could figure out. While his golden hands worked their magic on my truck I took the opportunity to have him do a bunch of fairly routine maintenance items (brakes, etc.) and found myself practically looking for things I could have him fix- such are his prices and the quality of his work! Like no other. Expect my business again!

Sa
Review №8

When I came here first with my BMW making an awfully loud scary noise they fixed for me no problem. They called and checked in to tell me several things and they were so nice about it.1.) Updates with what is going on,2.) Which mechanic is working on my car,3.) What they are going to do4.) How much it will cost and if I want to proceed.They fixed it right and it never happened it again. :)Ever since then, the team at DMV Clinic has been so nice and I go back there for all the services done on my cars.The owner Nathan is so smart and helpful and does not let you walk away confused, unsure or upset with what is going on with your car. Great staff and wonderful service! 5 stars!

Pa
Review №9

It is so hard to find an honest mechanic, and these people are a find! They did great work, for less than their estimate. They were sensitive to my needs and got my rig back on the road quickly and efficiently.

Fr
Review №10

DMV have been my mechanics for 20 years now. Always kind and honest and excellent in their work. Often their bill comes in below their estimate.

ch
Review №11

Nate is amazing and so is his dad, there the best mechanics I have ever been to in this town! Your car is in good hands and always kept safe while he works on it, he can get most work done in 1 day and is afficiant!:)

Ch
Review №12

Nate is good at what he does and will be up front about your vehicle.

Ne
Review №13

Lucky to have found an honest mechanic.

Er
Review №14

Best shop in town!

Co
Review №15

Quality & integrity

Information
5 Photos
15 Comments
4.8 Rating
  • Address:2335 Soquel Dr SUITE #G, Santa Cruz, CA 95065, United States
  • Site:http://dmvclinic.com/
  • Phone:+1 831-462-4436
Categories
  • Auto repair shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
Similar organizations