Have now been twice and the service has been top notch both times. Prices were reasonable. Could not be happier with experience. Plus when they cleaned my car after some body work I think they even washed the bike rack. Truly top notch.
Car is getting repaired. They were very professional and responsive.
Hands down an amazing 5 star team. Amber, Jamaica and Brian are true leaders. They care about the end result from the start. Took pride and gentle caution, met every question raised with grace, support, and delivery. Have never felt so taken care of in a scenario that can cause anyone worry, when there are much details to track. They went above and beyond, especially during a time of uncertainty and fluid change. Jamaica and Brian made sure to do all they could to meet every tiny detailed need, and pushed to meet requests with careful yet continuous flowing time, only ensuring the best. Amber and her genuine support, infectious positivity, are the recipe you need to feel at ease. Thank you to your team!
They made it like it never happened and returned the car cleaner than when I dropped it off.
I can only sum it up by saying absolute perfection. Every time my ex and I have brought a vehicle here we have been beyond satisfied I wouldnt think of taking my vehicles anywhere else.
10 star service and 10 star services. Highly recommend.
I’ve had the (unfortunate) opportunity to have needed auto body services several times in the last few years. While I haven’t had any horrible experiences at the 3 other body shops I have visited, I haven’t had such a delightful experience either. I was able to drive right down and get a quote. The women at the front were knowledgeable, friendly and awesome. The estimator(?) was very attentive, and actually listened to my requests and seemed to care about my concerns. They were very thorough, and the correct parts were ordered (not my experience in the past), quickly. They communicated clearly about what was to be done with my car and the timing in which it was to happen. The whole process was very efficient and went smooth. To top it off, the work was top notch and the price was affordable. I’ve never reviewed anything before, but felt compelled, because of my previous experiences at multiple places, to express how this is an extremely well run business that I will trust with any of my future auto body needs.
Customer service was on point owner was super busy but still made time to help me out.i ha a 1964 ford galaxie that had some issues I needed taken care of before a car cruz.i dropped it off in the morning and picked it up after work.everyting I need done was handled and had a great weekend of cruzing
Really clean and organized. Great customer service and they did an outstanding job repairing my vehicle.
I went to Fanucci to prepare my car to be “sell-ready”, and remove some surface scratches and sap. My car looks brand new and know Will help to increase its value! Customer service was super efficient and friendly. My estimate was exactly as quoted. Thank you to the front office staff for being helpful and knowledgeable.
Fanucci is in my opinion the best Auto Body shop in the area! They always take care of my car like its their own! They keep me updated and go out of their way to pick up my car and deliver it! I could not ask for better service! Great job all the way around!Would recommend to anyone without hesitation!Thank you!
We just had our second collision repair at Fanucci’s. We returned because of the excellent service and outstanding quality of their work. We are more satisfied than ever upon picking up our second vehicle which looks like it’s brand new! This is the best work we have ever experienced in automobile repair! Thanks.
Friendly helpful staff and quality work, done 2 repairs for my wife and I.
The Fanucci Team are very professional and friendly! I had never been to this auto shop prior to my accident (my first ever, which I was very green to this whole experience) and they were extremely helpful ever step of the way. They work for you on your behalf with the insurance company and rental car company. Fanucci does their best to make the whole process go as smooth as possible and get your car back to ASAP. I value and appreciate the level of customer service they provided! I would totally recommend them to anyone.
The only bright side to having your car smashed up is the amazing service at Fanucci. Everything was made easy the second I brought my car in and they handled all the insurance details that can be a total hassle. The staff is the best and the work is top notch. Highly recommend!
Fanucci Auto Body excels in customer service and integrity. They are friendly, honest, and highly skilled in their craft. I am still grateful for how they patiently helped me in a challenging situation with my car, and am pleased to offer my highest recommendation for Fanucci Auto Body.
Great experience all around. The new paint job looks great and the staff handled all insurance claim and rental car arrangements to make the process as easy as possible. Every transaction I’ve had with Fanucci’s has been excellent! I recommend them to everyone.
Staff is always friendly and accommodating! I was in and out quick the same day! I have had multiple vehicles worked on and would bring them back again! Recommend Fanucci’s to anyone needing quality work with a quality staff!
The staff was super nice and they did the job in 2 days and it looks great! The only bad thing I can say is they did the job too fast. I had a convertible Mustang rental and I wanted it for the weekend-lol! They are top notch!
My son had an accident while attending college at UCSC. I saw the excellent reviews online and decided to send the car to Fanucci vs. a large chain company. They were not able to repair the car, as it was deemed a total loss. We decided to buy it from the insurance company and repair in our hometown, about 8 hours away. Leslie and Sara were helpful and understanding while we worked out the details of transporting the car. Though they werent able to repair our car, I highly recommend Fanucci Auto Body based on customer service alone. It makes all the difference in the world.
Staff was very professional and thorough! Particularly Sarah who greated me with a smile! Then she quickly processed my paperwork with my insurance, called the rental car company, then arranged to get me a ride to them! Fanucci did quality work that made my car look brand new and did it in very expeditiously! A great team that I would highly recommend. They turned a stressful situation into such a positive experience! Thank you!
Very professional and very informative about the insurance industry. The workmanship excels.Thank you
After the shop did a repair I was advised they also do detailing.Work done today and couldnt be more pleased. Car (10 years old) looks like new!! Thanks to Leslie and office staff for their attention (including a towel to dry off my dog).
Thank you Sarah and Derek for taking the time to explain everything that needed to be repaired on my truck. Last month someone backed into my truck and I took it to 3 body shops in Santa Cruz to get estimates. Only Fanucci Auto Body took the time to give me a complete detailed estimate and spent the time explaining what needed to be done. I got my truck back today and they did a great job on it. Derek you and Sarah are the best and your body shop is the best body shop in Santa Cruz.
I needed a solid weld and Fanuccis delivered! Did the work, even better than I had expected, on time and for the agreed on price. Id recommend this shop for your serious auto repairs.
I have no complaints. Quick enough, paint matches perfect. I’d use again. Insurance paid, so can’t comment on price.
I have sent client cars to Fanucci Auto Body for years and have had fantastic feedback from clients. Having an accident and an insurance claim is a challenging time, Fanuccis has always made the tough situation perfect again. I take my truck to them, my wifes van, and now even my kids cars. I am so appreciative to Fanuccis and all their staff, we are fortunate to have a Business like this in our community!
Fanuccis went above and beyond my expectations and treated my vehicle with the utmost care. Perfect job and quick!
Highly recommended!! I really love how they fix my car😍😍😍 and also they are so friendly good job/ wonderful job fanucci auto body!!❤️❤️❤️ Thank you so much fanucci
Excellent service, faster than projected. Highly recommended.
Great work, reasonable pricing, fast and friendly service😀
This body shop is great, the ladies in the office are very accommodating and helpful. They probably all should get pay increases..Same with the crew that does all the body work..Id give the work done 10* if possible!
They got my repairs done ahead of schedule! Prices were outrageous to me, considering how minor the damage looked, but the other guys insurance paid, so IDGAF.Edit-- 6 months later-- they installed my window liners upside-down. Had to get it fixed at the dealer. Bumped off a star.
Great service and attention to detail.
Friendly, knowledgeable people.
Awesome customer service and work
Excellent in every way
Do NOT trust these people. They only care about Farmers Insurance.
Incredible service !! Excellent work!!