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AutoZone Auto Parts
305 N Milpas St N, Santa Barbara, CA 93103, United States
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AutoZone Auto Parts
Comments
Ja
Review №1

Great place, good customer service, although jose is not there anymore he would go way far to help on your auto parts needs

tr
Review №2

Some of the guys are really helpful. A gentleman named Ezekiel even helped me find a mechanic when my o2 censor died which is huge because Im traveling through and I know absolutely no one here. Other guys, not so much

An
Review №3

Frankie N. provided great service in the Autozone located in N Milpas. Extremely attentive to not only us but also to the other customers there. Answered all questions cheerfully and happily clarified any miscommunication.

Be
Review №4

They were super packed when I was in there. And they still stayed attentive to my needs. Super knowledgeable and respectful staff

Mi
Review №5

Helpful staff. Clean and easy to find what you need.

Ma
Review №6

Ezquiel M. Was the employee who had helped myself and friend out with vehicle inquiries, he was patient, knowledgeable, as well as extremely helpful. In fact, with a store full of customers he took his time out to make sure we get the right products and volunteer coming out to the parking lot showing as well as explaining the products and proper use/placement. We are now advit AutoZone (Ezquiel) fans and will continue to be loyal customers, for all of our future needs.

Pi
Review №7

We do appreciate the high level of service, even the owner helped us find the right items and had it installed for us coz AutoZone has the tools needed. Price even lower compare to other store. Big help for me.

Ge
Review №8

Try to avoid Frankie. He is not only unaware of how to treat people he takes it to the point of being rude.

Ta
Review №9

I go here often, they are nice, helpful, and polite.

Sk
Review №10

Great place to get information and or tools. A bit better place price wise than OReillys. Really depends on what your getting.

Am
Review №11

Side parking and great stock always finding what was being looked for.

Ra
Review №12

Worst experience Ive had, Ive been in oreilys and I can say that they are better than autozone they suck.

Pe
Review №13

When I shop at auto zone I know I will be getting what I need wether it is in front of the counter or a part behind the counter. The stores are always clean and all employees very helpful and kind. I dont shop anywhere else.

Mo
Review №14

Customer service at its best. Miguel Store Manager not only was friendly but knowledgeable and save us time and money.I be coming back to get all my car needs taking care here !

Ch
Review №15

Small line very slow service .

Im
Review №16

The customer service guys there re super helpful. Always willing to explain why they recommend certain brands, or even explain how to install something.

LG
Review №17

Michael at AutoZone Santa Barbara took really good care of us. He not only sold us the parts but he did the install for us. Which was great because we didnt have the right tools for the job but he did. Cant ask for better customer service than that! Plus he was very pleasant as well. Very professional.

ST
Review №18

Staff was quick to help me with my purchase.

Ma
Review №19

Great store. Knowledgeable crew. Usually the best and cheapest prices. Thats pretty much all Auto Zone stores. I find myself getting alternators, starters, oils, grease, filters, batteries, belts, headlights, and things. But you can even buy an engine. I got a quote on a 350 Chevy. Highly recommend.

Fu
Review №20

They always have what I need

Sa
Review №21

They toooooooooooooooo slow, they scratch each other balls in the back tooooooo much

TM
Review №22

Michael was so helpful. Would totally recommend this for your auto parts needs.

Mi
Review №23

Good honest store

Ig
Review №24

Love the people who work for aurozone

Mi
Review №25

The guys know there stuff. But need more signs or direction of how to what to do in the store.

Y
Review №26

Autozone is the best at some things.

To
Review №27

They have great deals, all the quality parts you need, employees are helpful and attentive.

Mi
Review №28

After buying from several different auto parts store over many years and thinking they would all be the same, I am happy to report I was quiet wrong. The people here are very helpful and courteous. I placed an order online to pick up and I had accidentally put on two front brakes for the car I was working on rather than a front and a rear. The guy at the counter picked up on my error and asked me to make sure that I had the parts that I really needed. He caught my mistake and save me another trip down. The rest of the order was quite heavy, and the guy who helped me even helped me move the parts out to my car. Thank you for the excellent service!

An
Review №29

Great selection of automotive parts and related products. Excellent customer service.

Ma
Review №30

Francisco Ramirez 👍Was great help today i really recommend that you guys come and see the great service for yourself.

Ge
Review №31

AutoZone is awesome but this picture is not of the one on milpas. The one on milpas is way smaller than this picture.

Je
Review №32

Trying to play mechanic but are NOT mechanics!

Mi
Review №33

Great place to get parts or accessories. Spent $20 and get 1 point. Get 5 points and get $20 credit. Helpful staff, clean, orgainized, well stocked store!

St
Review №34

Very good service. Quique took time to show how to install a replacement rear view mirror. Turned out to be a defective mirror, but nice lady replaced the the mirror with no hassle even though I didnt have a receipt. Replacement mirror is just fine.

Cu
Review №35

Worse location ever I drive out to ventura instead of the Milpas location. I call on the phone and they play games and hang up. The customer service is terrible and nobody knows anything definitely wish I can rate them with a zero star not worth one star. DO NOT WASTE YOUR TIME OR MONEY HERE!!!

Ly
Review №36

Auto Zone is a great parts store. Always compare with another store to make sure of lowest prices but Auto Zone is lowest most of the time

Ma
Review №37

Alarm went off but employee responded promptly that it was ok to just keep exiting the store with no hesitation s

Sa
Review №38

Nice clean store with lots of different auto items from cleaning, car fluids, tools and repair parts. The guys are knowledgeable and helpful. Process are comparable to other auto stores.

Vl
Review №39

Love shopping here the crews are always helpful, knowledgeable about every car.Thank you AUTO ZONE

Os
Review №40

Good selection of basic car products, friendly staff, just not enough people to do customer service to expedite the sale.

Da
Review №41

I went in to get a scratch remover and the person helping me suggested the wrong product. It would have ruined my paint. I brought it up to another staff member, and they gave me it for free due to the fact the knowledgeable employee could have ruined my cars paint.

En
Review №42

These guys are the best costumers service. They help you to anything. Thanks guys.Keep Santa Barbara up.

Mi
Review №43

Great place, good staff, free engine light check. Reason for 4 stars is the parking can be a little difficult.

La
Review №44

Had what I needed and I got. out quickly.

Jo
Review №45

Good service and have parts instock at good prices from the times I needed items that other parts stores did not have.

Ja
Review №46

Its small, I prefer OReilleys down the street although the service here is faster with staff. Main reason I prefer the other is that the motorcycle oil is 10 buckshere and 4 bucks cheaper at the other spot.

Se
Review №47

Great staff, really helpful and my go to place for anything automotive

Jo
Review №48

Got what I needed. There is lots of boxes in the way and not a lot of items in the shelf.

Da
Review №49

Always helpful. They ran the obd codes on my car, free, and gave me a printout of the results.

ri
Review №50

Great. In and out quickly. Synthetic oil and windshield washer. Small parking lot.

Je
Review №51

Adam J was so incredibly helpful and nice. We had a rental car with battery issues and he did trouble shooting to help us figure out it needed a new battery and then installed it for us.

Bo
Review №52

I dealt with the biggest POS just now at this Autozone. Zero customer service. In fact, they treat their customers like crap. Unfortunately, the scum I dealt with--I think he may be a manager. He is a tall Mexican guy with a beard. He is totally unhelpful and a complete dick.He acts all put out if you ask for any sort of assistance. F this place.They wont get my money.

Gr
Review №53

Very helpful staff getting you the parts you need.

Kk
Review №54

Great guys helped me install a head light that went out at night !!!

Ka
Review №55

I went so there so they could check my battery because my car was not turning on. They told me my battery was fine but sometimes are glitchy, so he offers to sell me one and if my car still did not work he would give me a refund. So I bought the new battery and my car still did not work. So in less than 10 mins, I go back and return the new battery since the battery was not the issue. He gives me the refund and tell me that he can not return my old battery because of some bogus reason in which he had given me a discount. I told him that it was unfair since he failed to tell me that at the beginning and evidently he was trying to take advantage. So he was keeping my old battery which was completely fine and the new one as well. After he realized that I was going to hold my ground. He told me that there was nothing to do because he had dispossessed it already. I told him that I was not leaving without my old battery and I was not going to buy a new one again which now was going to be more expensive since I was not getting a discount anymore and that he knew he was taking advantage. So I told him to go and get the battery and he said that he did not which battery I was talking about. I told him I knew he was very sure where my battery was since I was there less that half hour ago. So he finally gives in and and bends down to get something, and guess what!!! my battery was below the register all along. ABUSIVE PEOPLE WORK HERE AND TAKE ADVANTAGE OF PEOPLE WHO THEY ASSUME DONT SPEAK ENGLISH.Los trabajadores abusan de sus clientes hispanohablantes y les roban su dinero.

Jo
Review №56

Is great for prices on parts when they answer their phone.

Ro
Review №57

Had what I needed.

Na
Review №58

I went in to get a quote for an alternator, they gave me a quote and when I came back with that amount they told me I needed an extra $40 for the core that would be refunded. I then had to get an extra card involved that was my friends. When I came back with the core they said they were only able to give me store credit and on top of all of this they were rude about all of it. 👎

Ch
Review №59

Easy parking, location, lots of auto stuff and helpful friendly staff

El
Review №60

This place is good they always helpyou

Br
Review №61

Inconsistent customer service and help at this location. Otherwise, typical shopping experience in SB.

ri
Review №62

Great team snd attention on service

th
Review №63

Has what I need the staff is friendly and they always help out when youre stuck at something

M
Review №64

Needed a bulb replaced and they let me borrow the tools needed to get the job done. Friendly sales people aswell

Review №65

Quick repairs good attitude.

ri
Review №66

Bad horror of customer service

Fr
Review №67

4 guys working with one cashier and 5 people in line. Pretty frustrating

Ar
Review №68

Really helpful, and skilled staff.

Re
Review №69

Great service

CR
Review №70

Always great service.

Sh
Review №71

Great staff, pricing, products, location.

Jo
Review №72

Good costumer service.

ki
Review №73

The one on Milpas is the best

Ge
Review №74

Not very good inventory

J
Review №75

Nice

JB
Review №76

Great service

Tr
Review №77

Nice staff!

Tr
Review №78

Car cleaning stuff!!

Je
Review №79

Great service

Co
Review №80

Oil

Ma
Review №81

Great

Ma
Review №82

No car

Ha
Review №83

Wow.

CA
Review №84

Very friendly staff and pretty knowledgeable.Not like the old school folks but they are pretty darn good

Ma
Review №85

Muy bien todo el personal muy amables.

Is
Review №86

What a terrible service they are really returning to work but with a terrible mood I would like to report the bad service

Ja
Review №87

Very good treatment offered to and I had to go through and very satisfied with the help of the employees

An
Review №88

You find what you want to fix your car or truck

Mi
Review №89

Good attention 👏 they help you in what you need

Cr
Review №90

Very good and nice cerbicio

ma
Review №91

Excellent service

Ja
Review №92

Bad experience. Rude Employees Regrettably.

Cl
Review №93

Always very kind

Al
Review №94

Part your looking for never there geart

Ma
Review №95

The attention is very bad

Jo
Review №96

It is a good and cheap place and they are efficient

Ra
Review №97

A very good customer service

Sa
Review №98

Good service, they solved my problem

DA
Review №99

You find everything and excellent service

ar
Review №100

Very bad customer service, they have no professionalism

Information
19 Photos
100 Comments
4.4 Rating
  • Address:305 N Milpas St N, Santa Barbara, CA 93103, United States
  • Site:https://autozone.com/locations/ca/santa-barbara/305-milpas-st-n.html?cmpid=LOC%3AUS%3AEN%3AAD%3ANL%3A1000000%3AGEN%3A5688&y_source=1_MjQ3MTQ1MC03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 805-884-9424
Categories
  • Auto parts store
  • Car accessories store
  • Car battery store
  • Tool rental service
Working hours
  • Monday:8AM–9PM
  • Tuesday:8AM–9PM
  • Wednesday:8AM–9PM
  • Thursday:8AM–9PM
  • Friday:8AM–9PM
  • Saturday:8AM–9PM
  • Sunday:8AM–9PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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