Thank you so much to Justin Hess at Santa Barbara Auto Group/Land Rover . Justin was awesome to work with .His hard work, knowledge and great customer service made this an absolutely great experience for our family. Thank you to Nick Azzolina for our informative orientation. You two make a great team ! Highly recommend these two!Steven and Delia Medina

Many thanks to Cynthia Morales with the SB Auto Group. She was so helpful, and thanks to her I bought a car that I truly love. She helped me find a car that I thought would be out of the budget I set for a certified preowned car. The car was about 5 years old, but the original owner of the car had upgraded a lot of options, and so it ended up checking a lot of boxes my wife and I hoped for but seemed out of our budget. She was always prompt with getting me the info I was asking for and that says a lot because my friend who always helps / advises me with my car purchases had me ask some detailed questions. Cynthia was patient, honest, and thorough, and very knowledgeable. I was lucky to work with her. I highly recommend seeking her out at SB Auto Group.

Best Experience Ever! From the moment I called to inquire about current inventory, The SB Auto Group delivered the best customer service possible. Justin Hess’ knowledge inspired me to drive 2+ hours and I’m more than pleased I did. I came away with my dream car. Their whole team was incredibly easy to work with and Nic- product specialist- has remarkable breadth of knowledge and got me up and running in no time. Thank you! I highly recommend. Santa Barbara Auto Groups’ customer service is what you should expect from your luxury auto dealer.

Overall Excellence!Justin exceeded my expectation for a representative of Land Rover. Personable, knowledgeable, offering great service and key information. I’ve been buying cars for a long time on east coast and west and he’s by far one of the best...if not THE best. Don’t let this guy go! I’m so excited for my new 2022 Defender.Thank you Justin!

Santa Barbara Auto Group and Tony Clumeck are exceptional! We had the best experience in purchasing our 2022 Range Rover Sport. We highly recommend them with any auto purchase needs. We cannot say enough about them, they truly are exceptional!Carlos and Karen Nuno

I normally dont write reviews, but my car purchase exceeded all expectations. Justin Hess, Nic and Summer all assisted in my purchase at Santa Barbara Auto Group. The process felt like lightening speed! Their team is AMAZING! I worked with Justin, who was very kind and polite, responsive and professional. They dont play games here, serious buyers and serious sales reps. Best part, I only had to drive up to pickup the car & sign. All documentation was taken care of remotely, without in-person visits.I drove all the way from Long Beach and I was in and out faster than the drive to the dealership. They really took care of me and checked on me the day after. I seriously cant thank Justin enough! This was the smoothest and easiest purchase and I hope whoever is reading my review, has the same experience. This is your sign!!. Please dont waste anytime going to those Los Angeles Dealerships like I did, its worth the drive, time and money. I LOOOVE MY LIMITED TYPE-S!!!Many thanks,Marcie

We have just purchase two cars from Santa Barbara Auto Group and Justin Hess was the sales person for both transactions. Justin is organized, professional, and knowledgable. The purchase process was very efficient as well. We would highly reccomend Santa Barbara Auto group.

Wonderful team to work with in purchasing my TLX. The process was quick and flawless-the easiest car purchase ever thanks to Tonys expertise. Nic was great and did a thorough job walking me through the operation of my car. Will definitely return!

Justin was amazing helping us buy our new Acura MDX! Can not give them enough stars for such an easy experience. From ordering exactly what we wanted which is next to impossible to find right now, to taking the time to help us understand all of the new features...a perfect experience! Thank you!

Wed like to thank Tony, Summer, and Nic for a stellar experience. This was an online purchase of a 2018 E-PACE. Tony was responsive and comprehensive in his answers to our questions, and the paperwork and process went quickly and smoothly when we drove down from the Bay area with our beloved (but much used) trade-in. The CPO vehicle was pristine, everything was as-promised, and the transition to our new (to us) Jaguar was smooth. The drive back north came at the end of a long day, but the experience was definitely worth it!

I spoke with a man who I believe was named Dave in Mercedes sales this morning 3/11. Perhaps he should consider a change of career because his attitude was far from conducive to closing a sale. He spoke to me like he did not have the time of day when I was hoping to lease a new vehicle as soon as possible. I expressed my distaste for his poor demeanor and he just said “Have a nice day!” Talk about customer service! It’s really unfortunate because my family and I spend $$$$s of dollars yearly in the service department with another employee who is an absolutely incredible guy. But, the sales department definitely won’t be closing any deals with any of us based on this experience.

This was a great experience! We have wanted a Range Rover for a while now and have been waiting for the right time and the right color combination. Tony Clumeck nailed it and found the perfect Rover for us and helped us make the best decision around price and financing. Cant recommend these guys enough and when youre there, ask for Tony!

Love my Range Rover Sport! Amazing customer service from Syndey. Would highly recommend this location.

Thank you very much to Tony Clumeck with Santa Barbara Auto Group! He was quick to respond and very accommodating, making it super easy for me to purchase my new SUV. The entire process was incredibly efficient and I loved not having to wait at the dealer for hours handling paperwork :) Thanks again!

I recently purchased an Autobiography Range Rover and I must admit I was nervous at first buying a vehicle from across the country. My salesperson, Sydney Wasem, was there every step of the way to guide me and answer each of my million questions lol. If something was missing or not as it should be he made sure it was corrected before the vehicle was sent to me and every promise he made he kept. To top it off the vehicle got delivered earlier than expected. I made a few changes to it but I’m loving every minute of this wonderful vehicle.

Dave was amazing, super helpful, patient, attentive. He took the time to explain things to me so I understand everything. Great team, including Shannon & Leo!!

I couldnt be happier with the experience that we had with Farid Azizi (sales consultant). From the first phone conversations to signing paperwork Farid was a true Sales Consultant. There was never any pressure to buy or any awkwardness!! I want to also share that I had a wonderful time speaking with the Manager Sam Tokhi and Product Specialist Nick. Sam, thanks for the laughs and making us feel so relaxed. You guys have clients for life now!! Thank you!!

Tony and Kevin are Rock stars who really do an amazing job. We are thankful for them both. Need a new car Tony is your guy

The entire experience of buying a car was so easy and enjoyable. Tony helped me find the perfect car, Mike picked me up at my home, and Darouny had the paperwork done in minutes. Five PLUS Stars for Santa Barbara Auto Group‼️

While I do not generally write reviews, much less negative ones, yesterday my girlfriend and I had such a unexpectedly poor experience at this dealership that we did feel the need to write a review. My girlfriend and I are Santa Barbara locals and after spending several weeks researching new cars prior to purchasing, we were down to the C300 and a BMW 3 series. Ready to test drive these two vehicles and make a purchase, we called the Mercedes-Benz dealership to ensure that no appointment was needed prior to arrival. We arrived early afternoon on Monday and were unable to find any parking as all the guest spots were full. My girlfriend went inside to ask where the best place to park was. She was told by the individual at the front desk casually said that he didnt really know what we should do as he had just started working there. After a few minutes he suggested that maybe we could drive up the street and park on the side of the road. Regardless, we ended up parking by the service department and getting out to look around the lot at the available vehicles. We walked around the lot for about 30 minutes. We did not see any other customers and no one came out to see if we needed help. As we did need to test drive the two vehicles prior to deciding and making a purchase, we went into the Mercedes show room to see if we could find someone to help us. We wandered around in the show room for at least 10 minutes. During this time, several salespeople could see us from their glass offices, did not seem to be with a client, saw us looking around for help, and did not make any attempt to get up to come help us. We hovered around in front of the offices trying to see if we could get someone to come out and help us but no one did. We did not ask the individual at the front desk for additional assistance given our experience with the parking situation. After no one acknowledged our presence we left. We ended up driving straight to Ventura and purchased a new 2021 BMW at a dealership there. While I certainly have no desire to be accosted by sales people when coming to a dealership, I do at least need someone to assist me so I can test drive a car and make a purchase. This was such a disappointing experience and as medical professionals in the Santa Barbara community we will certainly be sharing our recommendation to go elsewhere with our colleagues and clients.

Incredibly kind and generous staff. Tony, Nic and Summer made my experience buying a car as easy and painless as possible. I highly reccomend visiting the helpful staff at Santa Barbara Auto group.

Worked with Farid Azizi. There was little pressure which I didnt expect but was pleasant. I was on an escrow hold for some property and couldnt purchase for a couple weeks but knew exactly the vehicle I wanted. Once I was able to purchase, Farid had the car detailed and ready to go that day. I called when I was on the way and when I arrived I was out the door in the car within 30 minutes. I had never expected I could be in an out in less than 30 minutes but the way it was organized was awesome. Will deff be back. Thanks.

I would definitely recommend SB Auto Group to anyone looking for a new car. Sydney was knowledgeable, helpful, friendly and helped me find my dream car when the one I wanted wasn’t at that location. It was an easy process from start to finish!

Great experience from start to finish. Ryan Palmer helped to make the purchase easy and picking up our new Audi a great experience.

I took my car to the service for a duplicate key to be made and they didnt program the new key correctly and did other things to my car without my consent. The service writer was Dylan and he hasnt been helpful in explaining why they did other things to my car and not doing the key as I requested.I feel that SB Auto took advantage of me, because I lived so far away and cant come back easily. So they falsely documented that they did the work correctly, knowing that I couldnt bring my car back to them. I offered to pay them for the work they did, but they have resisted and didnt tell my credit card company the entire truth. I just want people to know what happened to me at SB Auto.

OK. Lets be honest, buying a car is not fun. Its haggling, negotiating, mental calculations and paperwork - for hours. In the end, hopefully you are paying what you can afford and driving off in the car that you wanted - hopefully. I have to say, after my experience at SB Auto Group, and specifically with Tony Clumeck, I have found a new way to purchase a car. 95% of the entire transaction took place over email or text. Tony was responsive, polite and professional. There was NEVER a hint of pressure. I simply told him what kind of car I was looking for and the payment I wanted, and he told me what he had and what he could do. He sent me links and pictures and I was able to do more research on my own and at my own pace. And, once I decided I wanted the car (and was trading in mine) he handled EVERYTHING without my needing to sit in a dealership for hours on end. I simply emailed or texted pictures of required documentation and, the next day, I drove over to SB Auto Group (Jaguar) and spent no more than 15 minutes cleaning out my old car, handing over my car keys, signing paperwork and getting the new keys. I spent more time getting introduced to the new car and its features than actually buying it! (Actually, I spent more time driving there from LA. LOL!) Tony and the entire staff (Nic and Darouny) were an absolute delight and I highly recommend them. They could not have made this faster or easier.

Absolutely thrilled with my experience with the SB Auto Group - specifically Tony my sales rep who helped me take this from start to finish. I was apprehensive about buying a car out of state but this one I saw online had most every feature I was looking for. Tony was on it from day 1, helping me through every part of the process to acquire, finance, ship and deliver my car with white glove service. thank you Tony and the whole SB Auto Group for a wonderful experience - my arrived today and looks even better than the pictures!

This auto dealership always provides great and friendly service. Very professional service advisors.

I recently had a leased gle mercedes amg 43 coming to a three year end.. i leased it from mercedes in santa barbara auto group. Awesome vehicle but i used to own a range rover sport supercharged v8. I never forgot that Range rover feel. I went to jaguar range rover in santa barbara Auto group. I Saw the slate blue (byron blue) and car i wanted and completed the hunt. Tony Clumeck is atop notch sales rep and human being with proud successfull years there . He set me up in the vehicle i wanted and had some paint work design change on wheels and other detail done for me.. great great efficiency and friendly very elaborate competence. I am very picky and detail oriented, with other car a rare jaguar xkr . Same awesome engine A week later i now have unique color design Range Rover sport supercharged v8. A great customer service is utmost feel. Very real .. Genuine ! Mat was assisting my service with great competence, and also was key alert to find this vehicle, and Nik instructed me on technology use. A Master at it . Tony and team make it easy and no hustle . Bustle. But great effeciency for customer. Just service to customers happiness. Fun To get what you want. Fair priced is all i hunt for... i got it!

I was looking for a specific Car, a 2018 Jaguar XF SportBrake (Wagon) Nationwide since they have become pretty rare, there are really no 2019s in the country, and Santa Barbara had the exact one I wanted, every available option. They had the only 2 I have seen with every available option. I decided to go with the CPO one since it had the extended Certified warranty, in addition to factory warranty of course, and only had 375 miles on it. They even let me extend the CPO warranty by 1 years so now Im covered for 6.5 years.The price was already such a great deal, much lower than any others I found and this one had more options, I didnt even try to negotiate and I usually like to try and negotiate on everything. Dealing with Don Lowry was such a pleasure, Im in Denver so had to buy this without seeing it in person, he sent me many pictures and videos in addition to the many online pictures I could already see from the ad. He stayed in touch constantly either by phone or text, even on his days off during the week. without me asking he made the sure was loaded carefully by the car hauler when they arrived on a Saturday, his busiest day of the week, but still made sure mine was taken care of.I was able to make the deal quickly once I decided to buy and process was very easy. It was only about a week and half from the time I decided to buy until the Jag was in my garage.

Tony and Mike in Sales were very helpful and made our recent purchase very easy. Many things were done via email so our visits to the dealership during Covid were limited. We had a great experience and look forward to working with the Range Rover team in the coming years.

We just purchased a car through SB Auto Group and Tony did a great job showing us options and explaining the differences between the different models. Ive used Tony and the Auto Group prior to this purchase and theyve been great to work with.

Tony (sales) and Kevin (service) always go above and beyond for their customers! I continue to purchase from SBAG as I know I can always rely on fair, honest and excellent service! They are definitely shining examples of the benefits of shopping locally. I highly recommend and will continue to be a repeat customer undoubtedly!

The team at SB auto group was fantastic! By far my best car buying experience. A special thanks to Tony Clumeck for helping me build the Green machine !!!

It was a pleasure to buy the car from the Santa Barbara auto group. Tony made the experience very easy. I contacted the dealership over the Internet. Tony quickly and honestly answered all of my questions. When we came to purchase and pickup the car, Tony had streamlined the process. Working with Darouny we quickly received the paperwork and after Nic gave us the most enthusiastic accessories tour I’ve ever received...we were on our wayYou have very professional team...

SBAG has done well for our family,.. We’ve purchased 3 vehicles from LRSB because we not only believe in the product but have developed a relationship with the team. Tony is wonderful to work with, pleasant and personable, has become a friend. The whole team from Mike to Nick, to Kevin in service are always available and more than accommodating on all levels.

Santa Barbara Auto Group made buying our new car an easy and seamless experience. Tony was a pleasure to work with and was very upfront, honest and helped make this buying experience a pleasurable one. We will definitely be working with Tony and the SB Auto Group again in the future.

I sadly didnt have a good experience here, I called them and was in contact with the sales person before driving all the way from los angeles to make sure that the car was a good fit for me and that I could purchase it and drive it on my way back home.*We agreed on the one price, they immediately change the online price to the car to a higher price, I had to call again and they said that they would give me the agreed price.*When I arrived, the car wasnt cleaned/ready to be shown, it wasnt a big deal since they said they would clean it for me if it took car.*I did a drive test and decided to get it. But, I noticed that the car had 3,000 more that what it was listed for. They refused to give any deductions claiming that the cars price was higher now. (Even tho they were advertising the car with lower milles)*After paying for the car, they said I needed to wait for the car to be cleaned. I waited for almost 90 minutes, when they finally brought the car, I got the keys and left to my way back to LA.When I got home, I realized they dint put the floor mats/cargo cover back after they did the cleaning. I immediately called my sales agent, he apologized saying that he would mail them out (Mats and Cargo Cover) the next day.Well, its been two weeks, I have sent them a few emails and make several calls, last thing they mentioned was that they couldnt fid the mats and cargo cover and wouldnt take responsibility for it.I got an estimate from my MB local dealer for those items and it seems that I would have to pay a few hundred dollar to have them replaced.Really sad that they wouldnt take responsibility fo this, dont know it if was a mistake or they wanted to keep those items to resell them.

Great dealership and we have bought many cars from them over the years. Recently bought a new 2020 911 and the electronics were daunting. Jonathan from tech support has been available to me 24/7 to answer any questions and even come by the house to show me in person. This is true customer service!

Excellent Service for my Mercedes Benz taken care of by Service Representative ZAlex

I had a wonderful experience at SB AUTO purchasing my vehicle. Sean, Sydney and Nick were awesome to work with. One person in particular that made the experience over the top and made so much effort to make sure I left happy was Shannon Peru the finance manger. She is VERY good at her job. It’s hard to find people like her in dealerships these days. THANK YOU ALL FOR THE BEST CUSTOMER SERVICE !!!

Tony was incredibly nice, very professional, and accommodating. They gave us both a fair price on the car (Toyota 4Runner TRD Pro) as well as the trade-in value of our car (Subaru Crosstrek). Were incredibly happy with our new car. We live in South Orange County, but due to the high demand for this particular model, we ended up driving all the way to Santa Barbara to check out the one 4Runner available at their dealership. We had no regrets and would do it again if needed (despite the distance, the drive back along the 101 with a clear view of the Channel Islands makes for a nice experience). Highly recommended.

We Just Purchased a Mercedes Benz2019 E450 From Sant Barbera Motor Group from David Z.Our experience was absolutely the best car buyingExperience one could imaging. On arrival we were met by the salesman who scheduled an appointment with the same morning.David met us as We arrived in the lot andWelcomed us with a friendly smile and welcomed us inside to refresh and start looking at the E450.David introduces us to Johnathan and he showed us the car. And Johnathan was the best car guy I have ever been in a new car with. He knew every answer to all of my questions and showed me the car.It was a smooth and professional tutorialOf the car and it was as professional as you can get.We are sold on our car. They made sure it was a perfect for us before we accepted and purchasedThe car. The delivery of the car was professional and came with a big smile.The document signing went smooth. They were concise and efficient. The two Ladies were well versed in the process and I think it only took us a little over an hour and we were on our way.We will be coming back to these guys for everything related to our 2019 E 450.Took a look at the service bay... wow! Very clean and super pro shop. No one was standing around everyone was professional and clean and friendly and accommodating. So, were sold. And we’ll be back!

I have done business with these dealers for years. I recently found myself looking for a new/used car. Sydney Wasem from the Jaguar-Land Rover store made it extremely easy to find the right car, and in no time I was taking my new/used car home!! I look forward to continuing to do business with this fine dealership for many years to come!!

I bought a 2019 MINI Countryman, with only 16k mi, for $26k. Sight unseen. All remotely. Tony guided the process including transport and tagging etc. They are legit.

I had a fantastic experience buying my 2020 Range Rover from Santa Barbara Auto Group. Michael Lepere and Tim Tokhi are both amazing.BEST BUYING EXPERIENCE!!! I highly recommend this dealership.

By far the smoothest and easiest purchase I’ve ever done. Thanks mainly to Tony Clumeck at Land Rover Santa Barbara and his top notch service and transparency. I’m a numbers guy and most dealers tend to hide or keep certain numbers from buyers on a lease. Tony was very forthcoming from the beginning and offered the best deal on the exact car I wanted. Definitely worth the drive from LA to Santa Barbara. I highly recommend you call Tony before buying or leasing your next Jaguar or Land Rover. He’s earned my future business!

Awesome! The sales, finance, information and management teams were first class. Real professionals that provided a great experience. I highly recommend this dealership.

Fast and Professional service.

I am a long distance buyer. I was very sceptical and nervous to purchase the car that was thousands of miles away from my state, but decided to give it a shot. The Santa Barbara auto group had the exact vehicle I was looking for. A gentleman/salesman by the name of James (Jimmy) Trieste started to work with me. Jimmy gave me 5 star service from the beginning to the end. He helped me with financing, shipping, and provided me with all the important info that I needed to know about my new car. After the sale was made, Jimmy still followed up with me several times to make sure that i am a happy costumer. So, if youre a long distance buyer or a local buyer, I HIGHLY RECOMMEND to start your search with Santa Barbara auto group and make sure to ask for Jimmy Trieste. This gentleman will take care you and give you the best service you ever had. I will never write a review on any service, unless I had an exceptional experience. Very happy costumer! Olga.

I went was met by Jimmy Trieste. He was a friendly looking mature man that welcomed me with a warm greeting and a sincere, gentle smile. I felt very welcomed. He worked with me as if I was family.I cannot speak well enough of him. He is an awesome asset to have there at Santa Barbara Auto Group. I felt bad for him though because I did not end up buying the car. On a side note Santa Barbara Auto Group, please get a new coffee/espresso machine.Promote that Jimmy.

Kevin Guess is absolutely delightful! He helps my entire family with all their vehicles and always is a pleasure to talk and work with. Kevin makes every trip to Santa Barbara automotive fun. Tony helped my whole family get their dream cars, he was excellent and professional ! Thank you Santa Barbara auto group!!!

Great place! Their customer service could not be better. I have historically avoided dealers for regular maintenance. But tho this may be a bit more expensive, the fact that they treat you so well makes it worth while! You can schedule your car online. I have always gotten a loaner...when they dont have one of their own cars they rent one for you at no charge from Enterprise. They clean and wash your car before returning it. The loaner and wash are themselves easily worth $75 every visit! They always inspect the vehicle no matter what else they are doing. The service managers are knowledgeable, friendly, recognize their regular customers, and treat us very well...sometimes just letting you pop in for an immediate issue...which is a HUGE benefit. And I by regular I dont mean every month but every 6 months. I even get to meet and know the mechanic that regularly works on my car. He knows me by first name and recognizes me around the dealership. That seems rare to me! I highly recommend this dealership to everyone!

While doing many online searches, I found a very particular used car I had been searching for at this Dealership. I was contacted immediately by Tony Clumeck. If they still had it, I would be driving all the way from Orange to Santa Barbara to check it out and didn’t want to drive all that way only to find that the car had been sold out from under me. Tony stayed in constant contact assuring me that the car would be there and ready to go at the appointment time. As promised the car was there and in great shape. After a test drive and walk around negotiations were smooth and pleasant. Even got a chance to meet the sales manager who was also great to work with. This is how used car buying should be. No hassle, no surprises, promises delivered, respectful and fun. Thank you, Tony.

Throughout the past 6-7 year I have brought in my car to Kirk Richards. He has always taken care of me and has always addressed all questions in a timely manner. I highly recommend working with this establishment. I have recently worked with Tom Fox and had a pleasant experience as well.

We just purchased a Jaguar F-Pace S at Santa Barbara Auto Group and this was a fantastic experience! With Covid-19 and the distance from the Bay Area we had to do all the initial steps online and over the phone, and my salesperson, Sydney Wasem, was super nice to work with. Syd was very patient with me and all my initial questions about the car, very responsive and quick to follow up on everything, and he took the time to take many pictures of the car to help me get comfortable with choosing a car remotely. He is very knowledgeable about the F-Pace and the Jaguar brand in general. Once we decided to go ahead and drive to Santa Barbara to trade in our previous car and check out the F-Pace, he made the whole process super easy. The F-Pace was in top shape and all ready for us to take it for a drive. We just had to sign the documents, Syd and his delivery manager Nic Azzolina spent a lot of time sharing with us everything they know about this amazing car and the whole experience went super smoothly! Syd and the team at Jaguar Santa Barbara are a pleasure to work with and I will highly recommend them for your next Jaguar purchase!

Our car purchasing experience with Tony Clumeck and his colleagues was exceptional. My wife and I were impressed and commend them for their professionalism and excellent customer service. I highly encourage others to consider awarding them their car purchasing/leasing/servicing business. Great place and people!

Wow. Ive bought 17 cars and this was my best experience EVER!Even though their dealership is 350 miles from me (and I have a local JLR dealer 10 miles away), SBA earned my business big time.I was buying the brand new electric i-Pace which has a ton of features, so the sales team really needs to know their stuff.Mike, Sydney, Nic were knowledgeable, super responsive, and clear communicators. Best of all, I felt like they listened to my needs and worked hard to find me a great deal.Could not have been a better experience. Thanks all. You are rock stars!

I have a very old Mercedes-Benz that I enjoy driving very much. Its a beautifully engineered automobile -- but the body and interior of my vehicle are in marginal shape (at best). My parents taught me that a persons character (or in this case, an establishments character) is best measured by how well he or she treats the least among them. Unfortunately, the folks at Santa Barbara Auto Group (on the Benz side, not the BMW side) seem annoyed whenever I bring my ugly duckling by to purchase parts. As such, when Im finally ready to purchase a new vehicle, if I choose to buy a Benz (or BMW or Audi), I doubt Ill purchase it here, despite my desire to keep it local.

Its a car dealership--not bad, but you dont always get the time of day from the salesperson. Theres a lot of turnover between the salespeople here as well. Watch out for their car wash services. The swirl marks theyll leave in your paint can be legendary...

My family and I went to SB Auto Group to buy a family vehicle. It was a great experience instead of a stressful one. Shane Koblis patiently helped us go through all the purchasing process. He was very polite, calm, and not a pushy salesman, which we appreciated well. Before driving the car home, he gave us a thorough tutorial which was very helpful since the vehicle was loaded. I would certainly go back there again to purchase my next car. They surely have excellent selection of awesome cars. Thank you Shane for being such a nice and friendly person, you made us feel comfortable.

The heart of a dealership is its service department, and the service department at Santa Barbara BMW is second to none. I recently had an unexpected issue with my car while my family and I were traveling through town from Long Beach to Carmel. Joe and his team kept our weekend getaway on track, and the repairs were completed in record time even with parts needing to be ordered. Since the parts would not be in the same day, he even helped arrange for a rental car so we wouldnt lose any more time. I cannot recommend this group enough. If you want a new car, you can get it anywhere — but if an issue comes up youll be glad you have gotten it from Santa Barbara BMW and have their service department there to help.

I dont even know where to start, the service my wife and I received from Santa Barbara Auto Group, was too much to explain, from picking us from the airport to office to see the car, its was amazing how a good salesman know how to treat a customer, Jimmy you are great man, I am so bless that I meet someone like Jimmy, not just salesman but a good friend, we love our New Mercedes Benz GL550 .

If youre looking for a high end dealership that cares about its customers. Look. No further

I recently had a 5 star experience a couple weekends ago at Santa Barbara Auto Group when I purchased my 1st BMW. The entire staff is knowledgeable and professional plus they made me a great deal. I highly recommend working with their Sales Manager Jeff K. and Sales Consultant James B. Youll be glad you did business with them!

Tony Clumeck, Nic Azzolina and Nick Price were all patient, helpful, thorough and fair. The deal was a smooth transaction and Tony made sure all our needs were taken care of every step of the way. Tony regularly, proactively kept us informed as work was done over 2 weeks to get our CPO LR4 vehicle ready to go. My wife and I would highly recommend working with them all!-Charlie923eb1d8.jpg

I have bought several cars from SBAG and every experience and interaction with them has been a pleasure. The last car I purchased from them, I was in and out in less than 2 hours. I had researched prices online, made my offer on the phone and they had everything ready to go for me when I came in. The sales people are high caliber and the service department is attentive. I love this dealership and will always purchase future vehicles from them. They recently generously donated their showroom and service bay for The Waldorf School of Santa Barbaras annual event and were extremely kind throughout the entire process. The event was most successful and everyone was amazed that we could dine in the service bay because it is so pristine! Thank you Santa Barbara Auto Group for all you do for our community and for making shopping for a car so easy.

My experience at Santa Barbara Auto Group was first class. Shane Koblis was easy to work with and made my experience a great one. I would recommend this dealership to anyone looking for top notch customer service and painless car buying experience!

Kirk Richards is a great service advisor who provides a positive attitude and quality service with the best interest of his customers.

We just had a great purchasing experience. Tony Clumeck, our salesman, went above and beyond to help us out. We have been looking for a Denali a few months. Finally found a good deal and was ready to buy. However, we had our 1st child, 2 weeks ago, and live 3 hours away. Tony and his manager were very helpful and thoughtful with our situation. They ended up delivering the Denali and having everything ready for us to sign at our home. The Denali is exactly as described and we are very happy with the entire purchase. We strongly recommend Tony Clumeck in sales.

Really nice staff, good place to buy jeep, used car looks newer than new

I am experiencing the greatest toy of my life at 78 years. Chris Palumbo, my sales consultant at SB Auto Group, found me a vehicle of great perfection that was in my affordable range, a 2017 Mercedes Benz Roadster, hardtop retractable convertible. It arrived as an impeccably kept, leased vehicle with two years left on its original 4-year warranty with 7,000 miles on the odometer. The way it corners and accelerates on the freeway, I have to remind myself Im not on what I used to drive, a motorcycle. Zooom, Zooom.Chris knew what I was looking for and very surprising to me, found exactly what my wife and I sought and within our price range. I can only thank him for what has become one of the great joys of my life ! I would suggest, that anyone looking for exactly what they want in a wished for affordable vehicle, to look up Chris Palumbo.

Purchased a 2016 Jaguar XFS from Ken yesterday. Ken was very professional and not your typical pushy car salesman. One of the things I dislike most in life is buying new cars because of the usual run-around you get from salesmen trying to make a commission. This place is not like that and I appreciated Kens help throughout the process. Without getting into detail, I will also say that there was a mistake made when they quoted me a bottom line price the day before. It was an honest mistake by a manager (not Ken) and when I went down to actually buy the car they realized it was a $4k mistake. Instead of trying to make me pay for it, they ate it and took it off the price of the car without even hesitating. Thats how I run my own business and its very refreshing to see someone else own up to honest mistakes and not make their customers pay for them. Great job guys, and we love our Jaguar!

It the dealership for the car we have, and they are nice people.

Great dealership,fair and honest would buy another car again highly recommend

I have taken both my Mercedes and Range Rover for service for a number of years. The last time I took my Mercedes for service was disappointing. During routine service my sunroof was checked-- the service person opened and closed it and the fabric ripped in the process. I rarely open it and it has never malfunctioned any way. I was told that because the car was just barely out of warranty the SB Auto Group would be generous and pay for the repair, which was quite expensive. I suppose if it had been a while out of warranty when THEY broke it I would be charged for the repair. I found this attitude off putting, to say the lest. I prefer dealing with people who take responsibility for what they do.

Horrible experience with Tom Siegel at Santa Barbara MBZ. Hope Management will ensure better customer service is provided.

We just had an excellent experience yesterday with AJ Boumediene in the Mercedes Service Department. We pulled in with a dash idiot light problem. He got his Sprinter tech and the shop foreman out within minutes to help us. The problem was diagnosed and resolved within half an hour. We were totally impressed. AND they were NICE!

Shane Koblis is a joy to work with and we cant wait to take delivery on our new Porsche 911 after the most pleasant experience we had with our recent purchase of a Cayenne S. This is our third purchase from SBAG and we have always been pleased with our experience.

Great service!

Absolutely disgusted with this business. We went to Acura and worked with Dave Andre and his manager mike hultberg. My husband is a mechanic (and was a car salesman for 5 years) so we did our BEST to make sure we were getting a good car for the right price. When we went to look at the 2006 Honda Odyssey they had only just gotten it in and it hadnt been through inspection yet. We test drove it and my husband pointed out the obvious problems (alignment was off routers were warped ect.) The agreement then was that they would take the car in for the FULL inspection and let us know ANYTHING/EVERYTHING that was wrong with it and from there we would either lower the price based on my husband doing the work himself or having the dealership do it. They came back and told us what needed to be replaced (nothing serious and nothing that we didnt already know about) so we decided to have the dealership do the work. When we went to pick up the car we stood in the parking lot for an hour inspecting the car to the best of our abilities. My husband asked if he could do his own full inspection of the car but was denied (that is when we should have run) Dave assured us he had paid the mechanics $1300 for the inspection and they would have no reason to not fix or acknowledge anything wrong with the vehicle. Being that weve always thought of SB Acura as a reputable business and in the almost 10 years my husband has been working as a mechanic/salesman he never has/would think to send a customer in a half functioning car with out their knowledge, so we had no reason to believe they would do that. However when our check engine light came on a few days later, we didnt expect it to be anything serious. However, when my husband ran tests/did an inspection we found that all 6 spark plugs needed to be replaced along with the whole timing belt/water pump system!!! This is not a cheap fix, even for a mechanic that can do the work himself. After confronting Dave we have had received nothing but attitude, and he refuses to own up to the fact that these are things that should have been checked in that $1300 inspection that the Acura mechanics supposedly performed. If that timing belt had snapped while I was driving I could have created even more problems for our car costing us more than it already is. I am blown away that such a well known dealership would have such horrible service. Never again will we be returning for business and I assure you our experience will be shared with many whom Im sure will feel the same.

High Line Santa Barbara

Todd S my service manager is the best!

Great staff, easy to buy a car there

Jason is the best !Always great service !

Helpful service staff

They treated me very fast.