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Townsend Self Storage
308 N Townsend St, Santa Ana, CA 92703, United States
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Townsend Self Storage
Comments
Ru
Review №1

So far its been a pleasure to deal with management. Seems like a nice place. The lights above my unit dont seem to work only the two directly above my unit so its really dark inside but hopefully we can get that fixed. Otherwise pretty nice place.

Ge
Review №2

Adrian was amazing! He was very honest & I really appreciate that. I will definitely recommend the storage facility. Tour & paperwork took less than 25 minutes. Very efficient & thorough.

Je
Review №3

NICE AND CLEAN PLACE AND THE MANAGER IS SO NICE 👌 👍 😊

Ju
Review №4

My family and I thank you Adrian for your customer service that you provided us with. Beyond satisfied with the unit we got for the price paid🙏🤠👍

Sh
Review №5

Excellent place. Helpful, polite, competent staff.Can meet any space needs. Best prices always.

ma
Review №6

I left my license as collateral for using a cart and when I came back to return it to get my license back I had to wait an hour and half for her to come back from lunch. Common sense would have her find me and say she was going to lunch. Very inconsiderate and rude.

Ma
Review №7

Great customer service with a very friendly staff

Li
Review №8

This is the best storage facility I have used so far...clean and safe.

Ed
Review №9

Amazing site, Ive been a long time renter and the staff is wonderful. Theyre always going above and beyond to help with any issues, if theres ever a problem they nip it at the bud so it doesnt escalate. The managers do a fantastic job at keeping the site clean and in tip top shape. I highly recommend this facility to all.

Er
Review №10

To employer please add to Jordans file. He is an excellent manager with great customer service. His knowledge of the company is very well. My husband loved the unit he showed us.

mi
Review №11

Was a little nervous about neighborhood and cleanliness of property but, customer service was excellent. I felt better about location finding out that every unit is alarmed. I do think they could work on cleaning it up a little, when I was shown my actual unit there was even trash still inside.

Ro
Review №12

Bad place to keep your belongings. You think your items are safe but there not.Homeless people live here my unit was broken into..Bad service

Al
Review №13

My moms items were stolen with a worth of more than $10000 and noone did anything. Noone is the manager of the storage, the owner, and SAPD!!! We were told that it had to go through insurance and if it did then only $300 were gonna be returned!!!!

C
Review №14

GREAT STAFF. VERY RESPECTFUL.I ENCOURAGE EVERYONE TO GO THERE FIRST IF IN NEED OF A STORAGE FACILITY.

ma
Review №15

I would like to say that the manager was very down the earth and kind. Your prices are the best in the city. Have a great day! 😊🙏🏽

Br
Review №16

I just rented a storage from here and the manager Mr. Paul Rodriguez not the comedian... was excellent informative & extremely helpful...he bent over backwards to help me out....I am very satisfied5 starsNO DOUBT

El
Review №17

The best storage ever very people friendly well organized. I even love the staff.

Vi
Review №18

Always when a tray to paid my month no bodies is in the office waiting and waiting and the person on front is not nice to reciving my paid and i got a lot time remt maybe i looking other. Place to rent

Ma
Review №19

I love the place theyre nice, friendly and helpful.

Jo
Review №20

Good location quite no 1 harrase you the staff are very laid back and other tenants dont harrse you nust be hoenst they work with you

Fe
Review №21

This place is great! Has super low prices. I strongly recomend you check them out.

Ne
Review №22

Very bad service, I have a estorage in the second building and the manager doesnt open early And this has happened many times. I have already spoken many times to the office trying to communicate with somebody of the corporation but they do not give me information, I spoken with manager in charge but he says it never is going to hapen again, but as time passes the same thing happens, Today March/15/17 is closed the access to my storage, the elevator door doesnt open with my pasword it has key, I called the office and they said they will not open today, I am annoyed because they did not give me any notice or put some sign at the door, I feel frustrated it is not fair, I fulfill my payments month by month and respecting each of their conditions as they told me at the beginning but they are not fulfilling their service with me.

Si
Review №23

Uts alright not to bad,but the building looks like it could go down especially the wooden floors they have

Be
Review №24

Staff is really friendly easy to get to units. Just wish their hours were later

Cj
Review №25

Prices are ok but its super dirty and the floors feel like theyre going to fall through. They say they have a free truck, but they dont.

Ja
Review №26

Its the best choice I could ever made

bi
Review №27

A really dirty Place I wentafter a month to see my stuff and theres a lot of rats a lot a rat poop in my stuff

Sa
Review №28

Amazing service and great deals!

Me
Review №29

Lots of homeless people sleep there. I wouldnt use this place

di
Review №30

Sweet young lady

Ca
Review №31

Is good plece

St
Review №32

T there are all kinds of crazy people going in at all times of the night manager is not so friendly places to dump

ge
Review №33

Prices low. Roaches and rats.

Jo
Review №34

They have good prices before know got worse on everything even costumer service i try to even contact the supervisor no lock Im moving out

FA
Review №35

Very nice

PI
Review №36

Love it

Os
Review №37

Dirty smells bad

Ja
Review №38

Good service

Ru
Review №39

I like the way so clear and kind that they explain things; thank you very much Jessica; for your kindness; God continue to bless this business .... 😀

Review №40

Economic and very private

Ma
Review №41

If there was zero, zero would put them. My things are all pissed from the mouse from months ago. I asked the previous manager to solve the problem and he did not want to validate my insurance. Then another manager came and offered to give me another unit. At the moment of moving my things it turned out that the new unit was busy, another manager (Jesica) arrived, who is more manager, the owner feels. He took away my access code for over a month. Right now there is a formal complaint in general management about this problem. I DO NOT RECOMMEND AT ALL. P.S. There are people who live inside the units, # 1001, when it is supposed to be to store things and not a hotel.

Fr
Review №42

Horrible and Dirty bad. Odor.Those. Wineries storeRats and cockroachesI do not recommend it

Bo
Review №43

My best closet ..

Information
17 Photos
43 Comments
3.7 Rating
  • Address:308 N Townsend St, Santa Ana, CA 92703, United States
  • Site:https://totalstoragesolutions.com/storage-locations/california/santa-ana-storage-units/308-n.-townsend-street
  • Phone:+1 714-558-0600
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:10AM–5PM
  • Tuesday:8:30AM–6PM
  • Wednesday:8:30AM–6PM
  • Thursday:8:30AM–6PM
  • Friday:8:30AM–12PM
  • Saturday:Closed
  • Sunday:8:30AM–6PM
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