This place has been around for a while. This is good because they gave us a one year warranty on parts and service. Huge selection. They gave us a quote and they did not up charge us. The only reason Iβm giving this a 4 star review is because we had to drive here four times due to miscommunication. We wanted to keep our old unit, but they forgot to put it in the vehicle even though we asked for it. They did a great job installing the unit. Sounds great. We are impressed with their work. However, they did leave lose wire clippings on the floor board that we had to clean up. Overall, wonderful place, I would absolutely return, and I highly recommend them. My only advice is call ahead and communicate a lot. They are open seven days a week and they were very pleasant to deal with. Smiles and friendly.
Loved doing business with them! Alex and his team are friendly, knowledgeable, and professional and had our car upgrades done quickly and for a good price. Thank you, Alex for a job well done! We will be back!!! πβ€
I had a problem with my car shaking at high speeds for years. Been to several mechanics and no one could figure it out. Spending countless amounts of money for nothing. Went to Bristol Sound and they figured it out in about 20 minutes. Now I feel safer in my car than ever. I recommend to anyone looking for a quality shop where they know their stuff, go to Bristol Sound. I am a customer for life.
Great place! They hooked my car up with really good speakers and they did an amazing job with the tints!
This is the assumed place . you can load your car or your truck like I did. very nice people
Came in Monday and they hooked me up a nice deal 2 kicker 12 and amp installation came out sounding NIIIIIICE. Came back 3 days later to change my box and it was no problem. Owner is honest and works with you. Staff is knowledgeable of everything and you canβt even tell there is wiring in my expedition! Like nothing. Come to Bristol to get your sounds. They also do rims and tires
Made me wait 20 minutes before doing any job. Not worth it. The guy was just watching tv the whole time. Donβt waste your time.
Not impressed - If youre looking to spend your hard-earned money on something, my suggestion is to not do it here as theyll take advantage of you.This place is not worth it. Was quoted one price, and afterwards had to pay an additional $220 for a module. If I didnt pay for the module, what good would it be to have a new radio that doesnt work with my speakers? I mean, I still had to pay them for the initial agreed upon price, so what were my options? They even kept my car overnight (which Im unsure what they did to my car because I noticed that the gap between my drivers fender and the hood has a huge gap).Plus the install was shotty at best; I paid for their service, and its a complete ripoff - the backup camera they used, you can find on Ebay or the Walmart website for around $15. The Pioneer deck I purchased has a high pitch humming sound running in the background. I highly doubt the problem is with the equipment, but its coming from the bad install job.I checked where they tapped the power source for the camera, and they used some sort of cheap tape. Too many shortcuts were done for this (and Ill quote the owner) Mickey Mouse job the installer did.For the price I paid, I believe if I packaged out the same/similar equipment (including the labor) that any Best Buy offers, Id probably save $70 (and instead have a quality install where my steering wheel controls would work, and the camera would have been of higher quality).Im not going to let them touch my cars again. There are many other car shops in Santa Ana (along Bristol or Harbor) that Ive used years ago on my other vehicles, and this is the worst one yet.
These guys right here are so helpful they literally go above and beyond. And great prices.
GRATE PLACE GOOD SERVICE
Good price, thank you
Went to have keyless entry kit installed to my 2009 honda fit. They guys who worked here are very friendly and helpful in aswering all my questions about the kit that they installed. Their price is unbeatable. Was very happy with their service!
People try you will respect They are very organised people Always with this mile Thats what a customer looks for
Whole experience was fast and easy mike and Vince were great at helping me for what I was looking for and gave me a good deal too. Will definitely be coming again
BEST PLACE TO GET ANY CAR SOUND SYSTEM!!MINE SOUNDS BETTER THAN ANYONE ELSES OUT THERE THATS FOR SURE!! THANKX BRISTOL SOUND!!
Great place. I needed a stereo install kit on a Sunday and they had it. They were quite helpful.
These guys installed a new amplifier in my car. They grounded it wrong so when my car is idling and the stereo is on mute I hear the car idling through the speakers. I went back and they couldnt figure it out. They never fixed the problem.
Horrible place to go, all the good reviews are fake... They have bad attitudes and will not talk to customers with respect. They will also not take blame for any damages done to your care while in their care. Dont waste your time or money.
Nice personality and friendly i love it .. thank you
These guys rock service quality and attention was awsome .Very happy and will be back for the rest of my vehicles .The installation and installers were great .They did my jeep and my boat . looking forward to getting more from them soon.
Really bad customer service ! I was told to put my car in the garage to get started on doing the work without even a price right before they did I told him cant do that price he just walk away from me and ignores me and nobody helped me out all. Little did he know I was going to pay cash and get more stuff done to it
I paid about $750 for a low end head unit+backup camera. Come to find out the head unit I paid $299 for is $199 everywhere on the internet. The backup cam used is about $50 online. So in the end Im basically paying $400 for labor (for a 2 hour job normally) and tax, and almost double for a backup cam. Which if the job was done right, and I was treated great wouldnt be the end of the world. Ill pay for great customer service.The problems? Nobody informed me that half of my factory speakers simply wouldnt work because I didnt spend $170 on a different module for my vehicle to retain factory speakers. So I thought since it was their mistake maybe theyd at least offer a discounted rate or something else. Nope, full price to fix THEIR mistake. Then to make matters worse I pay the $170 to get all of the speakers working and now my stereo has about half the volume, because now its working from the amp not the speakers. Youd think they would communicate that beforehand!So now Im about $1000 in for a $199 head unit and backup cam. Terrible waste of $. For that price I could have gone most places and gotten an entire sound system set up Im sure.The customer service was poor. Getting different stories+prices+time estimates from 3 different people. What was originally going to take 90 minutes ended up being like 3.5 hours. Very poor, not concise communication from the owner and management. The service advisors/owner dont communicate whatsoever with the techs, so the poor techs fix something, and another problem pops up because it wasnt communicated. The tech was very cool, but I could tell he was annoyed with them as well. The owner hovers over all of the workers and customers impatiently but not in a useful way. Try to ask him about the job and he doesnt know whats going on even though hes the one telling the techs what to do.I talked to two other local shops and they informed me that this situation makes no sense at all, and my factory amp+sub+speakers should 100% be compatible with another head unit with no issues.I work in sales with a lot of customers, so I know how important customer service is. For this very reason, I cannot in good faith recommend this place. Please trust me, take your business elsewhere. Im sure the other shops are a lot more competent and will treat you like a valued customer, instead of as an inconvenience. When I brought up the issues instead of offering to help me out the owners suggestion was basically buying all new speakers+sub+amp lol. What a joke.Update: As Im leaving the shop and testing my sound volume and quality is about twice as bad. Loud distortion with anything above 30% volume. I am having them remove the module now after the worker lied to the owner and said that he explained this would happen. Completely untrue. If I knew this would happen I wouldnt of spent a dime doing this. Basically I paid $800+ for a backup camera and bluetooth. Horrible place. Stay away.
Very cool guys working here. Gave me a great deal on my amp and install. They have a huge variety of options to choose from. Not like other car audio places, they are a genuinely good business.
Great place! Professional and accurate people!The guy with the electronic and audio installation is one of the best!
I will never take any cars back here. They encouraged me to pay cash which was good on them as I wouldβve disputed my charge with my credit card company had I done otherwise.- ground noise- amp controlled not connected- static from speakersWhen I took it back for a second look they did nothing.
Reasonable prices great customer service
THIS PLACE IS A RIP OFF WENT TO BUY 2 TIRES ( YES THEY SALE TIRES TOO)PAID $200 FOR TWO TIRES AND STILL HAD BAD CUSTUMER SERVICE!!
Gerardo took care of my window tint for my car. Great guy. I was in and out in 1 hour. Tint is still holding up great and giving me excellent heat protection after 9 months. I will update should there be any problems with it.
Mike who is the owner very friendly and willing to price negotiable when coming to a sound system budget nice people who work their to and they are willing to work with youβre schedule as well I would definitely recommend this place ππ» For anyone who is trying to get a nice sound system
Their service is garbage!!! They have unethical behaviors. They abuse their customers and are dishonest. They can not be trusted. When I confronted them for the bad work they did on my car they did not apologize or try to fix the problem instead they had a threatening attitude. Simply do not waste your money here.
Back in January 4th they installed my back up camera but They didnβt connect the wires correctly so they burned one of my fuses and caused big problems to my car.
Worst experience ever all my stuff was installed wrong and the speakers popped a couple times do to wrong wiring will never go back donβt donβt recommend it to anybody ended up going elsewhere and spend another thousand dollars for them to fix what Bristol Sound had done bad!!
Good place they hooked up my truck with a good quality system sounds amazing π
I actually paid to have a tint job done here. However, I was sent to one of their sister shops on 1014 Harbor. After about 3.5 hours, it was done. Too late to inspect properly, I waited until the next day. Two windows had scratches in all of the corners of the tint, and two had air caught underneath (even after the 3-4 day drying). Oh, and my brand new truck had a fresh scratch in the clear.I went back to where I paid right when they opened on a Saturday. First one there, no other people. I was then told that they were busy and I would need to make an appointment. Come back next Saturday at this same time, I was told.Annoyed with crappy tint at this point.Fast forward another week. I was there right when they opened, no other cars. Informed them why I was there, again. Showed them what was wrong, again. After pointing out the scratches, I was actually told,Look, youre not a professional, and neither am I.Thats when I knew a really messed up by coming to this place.We cant fix it today you need to make an appointment. Pissed off at this point, I reminded them that we made an agreement and they reluctantly remembered. It would take up to 6 hours to remove the tint and replace it. Or they could just remove the tint today, which would take two hours, and replace it a week later.Another good one was when I asked for a refund. They laughed in my face and said,Come on man, were not gonna give you your money back.I realized that if I kept trying, I risked more damage to my truck and who knows how many hours of wasted time. I requested they remove all of the tint and I wouldnt be coming back. Of course it was off in less than half an hour.If you want quality work and good service, try elsewhere. Preferably nowhere near this area. Im aware of these two shops and I know they have at least three. Ill be leaving a review for the one where they damaged my truck soon.
Alex and Joe took great care of me. I got some fat rims and tires and they got me approved for 90 days same as cash. They walked me through the whole process and I ended up getting rims from their private reserve section and I left feeling really good about my ride. I notice the care and passion they put into each client. Im a very happy customer and recommend anyone and everyone to give them a chance to hook you up! Much love Joe and Alex! I will be back again for the next project when ready!!!!
I took my car to this place. It was a terrible experience for me! They want just make money for nothing. I brought my sound system just to fix instead the old one. They tried to push me to buy a new sound system from them, because βmy sound system isnβt good and not gonna worksβ. But I insisted to fix mine anyway. I paid, they fixed my sound system and... it didnβt work! I thought maybe they were right, but my husband took my car to another place and those technicians fixed it. It turned out that Bristol Sound didnβt fix some important parts, thatβs why it didnβt work. So I donβt recommend Bristol Sound to anyone! Even 1 star is too much for them!
Installed speakers and amps. Got a buzzing from the speakers. I took it in and the didnβt even bother fixing it. Just turned some knobs. Install was average at best. Iβm taking it to another shop to rip out all their wiring and to re do it.I wanted to ask for a refund but didnβt want to waste my time nor thought they would even consider it. I paid cash which was my mistake.
First off Ive been a huge fan of car audio for a long time and they have everything!!! All of it is reasonably priced and if you have any questions Alex is your guy! Made me feel like famil when I came I and hes giving me an amazing deal on wiring up my system. Tons of experience in the game and very personable! This place is a 5/5 I would HIGHLY recommend coming here before buying anything! Ill be here for all my work in the future!
Place is awesome. I was having issues with my sub and they had me on my way on no time. They do everything except body work so I will be back for sure.
Had the best experience! Great business with a giant variety of products!Go check it out
Alex R. always doing a great job at hooking you up!
Great stereo hook up best service i could find
Ive taken two of my cars here and both times I was seriously happy with end result. Quick easy and quality work at a great price. Ask for Alex, he helped me out with both of my cars and had the work done same day!
They got the best sound pieces and the best service
Good price, friendly customer service and fast service on my car. Highly recommend this place for your sound needs. They also have a wide variety of rims too.
Alex is the man. Weve taken all of our trucks there, they all sound amazing
I go here for anything they offer every time i get a new vehicle or want something done added to or installed.
Love the guys that work there very helpful n good price
Great shop that will stand by its products and customer service. My job was not done correctly the first time but they fixed it at no additional cost! Great service.
Super cool place and people. I have been there for years. Very highly recommended.. Thx for everything
One of the worst places to do business with sold me a wiring harness for $20 and itβs not the right harness for my car . Came back asked for a refund and the response was ( the best I will do give you $5 ) . Stay away from these D heads just tryna rip off people on the daily basis . I wouldnβt recommend any one around their business . And the other fact that they will give you a price while shopping and once you get to the counter they will throw a different price . Just horrible service with some uneducated workers .
I have had stereo systems in all my cars and i know this Bristol Sounds did a great job from Joe (owner) gave me what i needed and didnt try to upsell me and my car sounds great. Great service and the installers are very π good. And he made everything easy and smooth.
Awesome customer service! Alex took care of us. Definitely recommend this place
These guys here amazing first time i went in had no clue what i was doing new car first system had me out bumping in practically no time then i returned even better they gave me a great deal on a new stereo i still use and a bass switch pros nothing less. Now im bumping how i want ans they made sure i got there
Great service and reasonable prices. Took my car in to get a new amp replacement and rewired to my existing sub, I was in and out within the hour.
Great service fixed my subs in like 15 mins best shop Iβve been to
I spend more here than Im proud of!!! Great work and service
They rip you off! Say one price and hit you up with another amount!
Got screwed over on credit I wouldnt recommend you applying for credit with them I was approved for 2k they told me you can get up to 1 year no interest they told me my credit was good they estimated the stuff I was getting at 1800 and they asked me if i could put 200 down toward the amount and I did so at the end it should have been 1600 but once I received the amount total Im 100% positive they took the 1800 total and added another 200 to the amount and not only that the creditor which was home acceptance corp added about 25% or more interest from the start to the total which Im sure was 200 so they played me, made me believe that I was being charged 1800 out the door as they said and at the end raise it to 2000 and add the 25% or more at the beginning I wouldnt trust these people at all they will play you like they played me and I will never give them another penny. Be warned or experience it for yourself and also not only that but it took them about 2-3 days just to install all the stuff I purchased so I had to keep making trips back and forth and they wouldnt even start on it from the time I showed up they started it each day towards the end
Watch out for fake reviews. These 1 star people are either stupid or are from another shop. IF you have a problem you can go back and they fix it. My bluetooth stopped working and they fixed for free. Bristol Sound is a good place. I found them a couple of years ago, and they have always been good to me. Their prices are good, service is good, and they are fast.
Good fast service good discounts tony was great in explaining how things will work
Very quick, intelligent with trouble shooting and and price was very reasonable. Always come to these guys
So many options to choose from, Joe really helped pick the right system for my truck. Installation was clean and fast. Ill be back for sure.
About a year ago I took my vehicle for an alarm upgrade. I got a viper with the front windows roll up and down automatically with remote start.
Very good work
Mike is amazing to deal with. I will continue to bring my business back to this place.
Came by to get my subwoofers fixed but seemed like they were having some family party in their auto shop lol. Made me wait a bit and couldnβt help me for a reasonable price. Says because they put their name on it but it doesnβt seem like this is the right place to go. Go to oc audio and tint they are legit
My first time ever going everyone was nice and they gave me a really great deal! π
Pretty good place for sound systems. They will always fix anything theyve installed.
Went there to have my system checked out by alex yesterday and he and the rest of the staff took great care of me,he tuned everything pefectly,sounded way better than when I came in thats for sure,I highly recommend this place!
Dont recommend this place so high prices, customers service not even close to be friendly
Good selections and big storeNot bad customer service(Follow up pretty good )But, pretty expensive
Just had my new stereo instal the crew did a great job
This has got to be the worst place to ever open up for business. The owner literally screamed at me, cursed at me and told me to F*#% Off. I am not lying, I am not embellishing this is who owns and works at this shop. My issue was in the tires and rims that they referred me to buy that were not the correct size they out source any other type of work that isnβt stereo work to other businesses. I paid them for the tires and rims and was told that I had to actually pick them up at another location so I did, when I got there the other shop showed me the tires/rims and they were the incorrect size so I told them this and they told me I had to go back to Bristol Stereo since I paid there so I go back to Bristol Stereo and am immediately met by the Owner who starts screaming at me that I am an idiot and itβs my fault that I gave Bristol Stereo the wrong information and now I have to pay a restocking fee!! I told him I specifically told them the size and even emailed a picture of the rim/tires showing the size and number I needed to his manager I offered to pull up the email that I sent but refused to listen to me and he just got louder and louder and became pretty frightening at that point so I told him he was insane and I wanted my money back which he refused. I am currently disputing the charge with my card company which prompted a phone call from the psycho owner that I sent to voicemail where he was stupid enough to irately cuss at me and threaten to find me and physically hurt me as well as told me to burn in Hell, I am going to the Sheriffs Department tomorrow night and am going to file a police report for his threats, DO NOT STEP FOOT IN THIS PLACE SERIOUSLY RUN AS FAR AS YOU CAN AWAY FROM THESE PSYCHO PEOPLE !! Also the workers that were there when he was cussing me out in person did absolutely NOTHING which speaks volumes to the quality of the staff at this place. Stay away, I am so thankful I used my card and did not pay this psycho cash or I would have had no way to get my money back, so I would have had no product that fit my car, an additional restocking fee for nothing as the shop made the mistake and no money back, so happy I didnβt pay cash thank god ! I hope people read this review and save themselves the money and time and sanity.
These guys are a holes went asking for a part they looked at me i didnt know what i was talking about and they made fun of me. go to advance car creations in on trask close the garden grove freeway they know how to make your car sound loud and clear
Alex will take care of you, if the job isnt done right they will fix it. Ive been going to Bristol sound for years.
Terrible customer service alex the owner does not care about customersSince they refused to repair the- static from the speakers that theyβve just installed on a really rude way I had to call my credit card company and charge back the payment.
Great sound
Excellent service fair price I took 2 toyota prius I recommend this store Trust
I shop there for all my system needs
Low price and good work done
I came to this place its the worst nightmare you can have I came to lower my truck and they didnt put the parts that I pay for instead they put a bunch of trash then later I just did it my self and remove all the trash that Joe put they also did my alarm wires hanging every where u want to get what u pay for not a bunch of trash dont come here n dont trust this place especially Joe
The Best Car Audio shop in southern California, The prices are very reasonable and the Service is Great. JOE IS THE MAN!
Worse place to go too. Ripped me off so bad
Bad customer services. I came in to have my HID Headlights both adjusted downwards and this person didnt adjust nothing to my light bulbs. I had to come home and figure out myself and finally found by the help of YouTube, yay!. Horrible service. Worst, I had to pay the guy for the service (who did nothing). I dont know how this place is still in business. Workers there looked like they had a horrible manager. Dont go to this trap house!
Great price and great Service.
A Lil pricy but its worthy it
Friendly down to earth people!
Good place to get rims, stereo, and alarms
Mid end car stereo shop, prices arent low considering the product tier they focus on. Staff was friendly enough, but didnt impress me enough to want to hand over my wallet
Excellent customer service
Started ok then turned to a nightmare!! hooked to other locations harbor sound. you will get lied to and ripped off!! wont go back!!