I never go to a store with the intent to linger. I always want to go in, get what I need and get out. I dont like it when an employee asks me if I need help, unless Ive asked for it. Its embarrassing to me when an employee thinks Im incapable of shopping without their assistance. One woman made me uncomfortable by asking me if I needed her assistance.
Too bad cant remember the name of the sales persons who attended me because they were very nice and patient with my return without receipt.
They had a nice selection of pellet guns but the only downside is that they dont have any live round firearms or tactical gas masks. Im in to the call of duty type deal and I like the look and feel of a gas mask and I couldnt find any at this location. Hopefully the other ones might but yeah Im overall satisfied with the selections and what not. Their knives are pretty decent too.
Always solid, small selections but great prices.
The sales girl was amazing she found exactly what o asked for
Nice staff members who are willing to help you find what you need quickly. Always felt welcomed at this Big 5 and theyve never had any problems answering any questions I had. Good customer support with great attitudes all around here. Keep up the good work.
Wide selection of all things sporting related and had what I wanted...workout gloves
Found what i needed for t-ball for my girls.
Even though the dumbells are kinda expensive I give it a 10/10, because they have cool guns n junk.
The people to work here is better answer any question you have about
Its good not fully stock on items
I think there were 3 or 4 staff working on New Years eve and they were all very very very accommodating and professional.Great Job and Happy New Year!!!
Big 5 has got the best deals. Great stuff from basketballs to baseballs. I love it! Give me five for that!
Great. Havent been in one in years.
Kinda small and nothing is where it’s supposed to be. But has a bunch of baseball and fishing equipment
Customer service was very easy to work with. I had a return from Christmas, was in and out with me exchange in ten minutes.
Cool stuff.
Great customer service and found what I was looking for at a still reasonable price during this pandemic panic buying.
There is a lot of sales going on and for pretty descent products and items!
I went to 3 other stores looking for an intertube for my bicycle; which is my current mode of transportation; I walked in and in less than 5 minutes I had it. Thanks to the great people who work here.
They have the product I need, friendly personal. The store is small and kind of crowded since they carry a variety of items, but I find it ok.
They are nice people. I didnt know what i was looking for when i walked in. I was killing time. Found some nice shirts and they let me try them on without a warning. I would definitely go back there again. Found some sales...YES !!
Good prices and good employees.
I dont know, to me everything in there is way overpriced
Good place but a little bit pricey I paid $90 for a tent thats crazy the Coleman tent for men $90 thats Insanity right there
The manager there was so dumb. The cashier seemed to know more than him. The guy assisting us was paranoid about the virus because he told me to keep or put my mask on. I had briefly put it down to my chin to breathe because I have panic attacks and I cant breathe with the mask on and I thought no big deal since no one was in sight.
Its hard to purchase what you need when, some employees are too busy doing their own thing. To help out the customer.
Had my shoes!!
Got a great deal on a beach canopy and anti gravity chairs
Always find what im looking for
I went there for another pocket knife to replace the one I lost. The gentleman behind the counter was very helpful and I upgraded to Kershaw with a screwdriver attachment. I also priced out some stuff for a later purchase and he was equally helpful. Quality customer service is become harder to come by these days. Well done.
Very nice staff. Accommodating and professional
Polite and friendly, apologized that my coupon was excluded for Nike. I said no problem I was still going to buy them.
Its wonderful to have a place to purchase multiple themed items for AMERICAN pastimes.
So I signed up for the rewards or whatever it is for them and let me tell you I get a email every day with daily deals and they are really good deals and the staff at this locations were so helpful and sweet thank you
Great store with plenty of products that are fairly priced! I highly recommend stopping in for any sporting needs.
Always liked Big 5. They seem to have what I want. Take advantage of the almost continuous sales and mark downs. Staff always helpful, generally knowledgeable. Returns or defective items taken back and replaced.
Great prices friendly staff
Ben, the manager was very helpful and the cashier was fast, accurate, and pleasant.
Hidden gem near home. High quality products at decent prices. Staff was friendly. Found everything I needed. Will be back.
Asked the manager for a .44 spcl ammo round and he gave me a .44mag round. After spending 100$ I discovered his mistake then asked for my money back and he pointed to the no money back guarantee sign. This is pretty petty because all other stores would do the simple transaction back that is only fair!
The employees are very friendly and helpfull
Great people
Always good deals especially when you sign up for e -deals
Excellent help for what i was looking for. He took his time and allowed me to look and ask about different boots. Cashier and manager also friendly and helpful.
Excellent. I got the jacket i like right after i got inside the store. Nice staff. Like it. Checked around. Sure be back for more stuff !!!
Love this place. Always helpful. Love the products and prices are just right.
I love to buy shoes here. There is always a sale on shoes. Various styles and brands.
I wish I can rate this a zero star but it’s a disgrace to my family just by giving it a one star.
!Dependable!
Great prices on shoes and you can save more by enrolling in their marketing email list
Small, their prices are decent., and they always carry the same thing year round.. Good if you need basic sports apparel, or equipment
Great service and selection. They were very helpful. Parking is easy.
The store was clean and service was fast
Small convenient sporting goods with great selection for its size.
I was looking for snow atire pants but couldnt find my size but they had a good coustomer service even thogh it was on christmas eve it was a quick visit also personell recomended to get coupons wich i will defenetly use soon
Store return policy on AMMO is not disclosed on line or on receipt. It is LOOKED FOR. Pulled out of from behind one of the cash registers once I was asking on seeing where it said I couldnt return any ammo, because online didnt say otherwise.The bright one there told me, YOU SHOULDNT TRUST WHAT POLICY SAYS ONLINE... LMAO.... this day in age, people go to the internet to verify when in doubt. LESSON LEARNED AND IM PASSING IT ON. DO NOT BUY AMMO IF IN DOUBT OF AMOUNT, SIZE OR CALIBER. in my case I bought an excessive amount.
Worst I have ever been to the not get service help for about an hour I am disgusted never go again
You name it they have it!! Very nice store, plenty parking space.
My experience finding hiking and biking gear has been disappointing. The Santa Ana store had some stuff for bikes and some stuff for hiking, but not anything I needed. I get the impression that this chain stocks all sporting goods that move quickly.So, in summary, it covers a wide variety of sports, but not very deeply.
I been buying hunting stuff in this place for the pass 7 years and everything just excellent and the crew..just awesome all the time with a smile on their face 👍👍👍!!
Looks like it needs an update. Two stars for the amount of supplies and variety. Need a better layout.
Always great customer service at this particular store. Thats why I keep cominging back. 😃
I like shopping for my shoes here and have found that there is always a shortage of help in the shoe dept. Overall it is a clean and stocked sporting goods store.
Find a decent pocket knife for reasonable price...👍👍
Both sales employees that were jerking were awesome
The people are nice and helpful
Friendly staff and good prices
Very friendly staff and well stocked store. This is my new sports store.
A lot stuff not in place, couldnt find the right size on some of the products.
Nice helmets!
Great sale prices.. nice employees
Good selection, somw.real good deals in there. Lots of help avail
I went to this place for years, but last week I had a bad experience in this place, I had in mind to buy two pairs of work boots, but person handling the shoes was very rude, I end up just buying only one,next time I planning to go to boot barn instead 😏
Great customer service, good deals.
Excellent deals
Its a good place to buy fishing things
Shame there is no 0 stars. This location has over priced products that are cheaper next door at Target for the exact same product. They were understaffed, the manager didnt even know where employees were to get them to assist folks on the floor. Worst of all, they have an ant infestation and they are covering the products. Who wants to go there and try on shoes and clothes covered in ants. Save yourself the trouble, go somewhere else. This day 22nd of June, 2016.
Good stuff friendly people nice prices
I love this place they have great customer service and coupons
Good price on ammunition and other outdoor Sports
Huge collection and stuff for pretty much every sport.
Has everything and employees was nice
Excellent customers service.
There was this cashier named Jessica i ask her if we can get a coupon for softball glove and she said its on the internet i can help you right now because there was customers right belind so we let them pass and then she was like did you find the coupons
You can find everything you need
Great prices
Im 14 I was looking for cleets and the people helped me a lot without me asking thanks
Next to Target
Is very nice service
Courtious staff
They dont sell guns, but they sell ammo, hunting gear, air soft/co2 gun/rifles. Ask the management why... 3 stars only IF its because of the city.
Place was a mess, product missing from the shelves, attendants running around like crazy since
Helpful manager & prompt service.
Great place to visit
Helpful staff good service
Thank you for the hook up on all the soccer gear Ive bought for my kids.
Good