After being side swiped by a Semi in LA, I found out the insurance companys preferred Auto Body shop could not work on the car due to previous repairs. I could feel my blood pressure rising and my neck tightening up for what I was sure to be a nightmarish ride through referral hell. The body shop referred me to Apex Collision Repair, and after passing on a couple friend referral, I tried them out. I was immediately taken care of with white glove service. When I say immediately, I mean immediately. Apex offered to pick my car up from the current repair shop and contacted both the car rental agency and the insurance company to traspher the work. I received continuous updates throughout the repair. Never once was I unsure of the state the repair was in. After getting my car back it was in better condition than before the accident. I wish I could give more stars. Customer service like this is a rare commodity.
I was recommended to Carlos at APEX and am super happy, I definitely had a positive experience. Carlos was very professional and polite. He absolutely provided great customer service. Carlos was detailed when explaining the process on repairing my vehicle. I will most absolutely consider APEX in the future as well as recommend it. Thank you again Carlos !!!
Carlos at Apex was amazing ! He not only made the whole process easy but my car turned out amazing, like brand new. Carlos gave me an appointment very quickly, sent me a PDF invoice so I could share it, he made the drop off fast & even the repairs on the car were a lot faster than I expected. Once my car was there he let me know that he could fix it lower than what he had originally thought which I think so honest and amazing on his part. He could’ve charged me the full amount but since he realized he could do it a different way and save me money he went with that way and I appreciate it so much !! Thank you Carlos and all of Apex crew ! Go to them if you want your car looking brand new and for honest low prices !
Carlos was awesome he left my car looking brand new. Body panels were correctly aligned, the paint matched, and customer service was the best. Carlos is the best in the business, he uses the best paints, and has a professional staff with decades of experience.
The team at Apex was amazing. They performed all agreed upon work on time, had a rental car pre-arranged with pick and drop-off, handled the insurance with professionalism and above all provided us with our car in perfect condition, looking like new!Would highly recommend Apex with Carlos and Moses providing A+ service.
Amazing work done by Carlos and his team, after being in an accident I was so scared of the entire process to fix my car but Carlos was there every step and made me feel very calm. The end result was much better than I even anticipated. I will be referring him to everyone that needs any body work done on their vehicle! Highly Recommended.
I took my daughters car in because it looked horrible being in Orlando weather for 7 years... went to Fountain Valley Body works but their estimate was way too high... they referred me to APEX and I was glad they did... the car came back better than we had bought it new! I was so impressed I am thinking on taking my car to get it painted as well.
The customer service here was great, very welcoming. Informed me how long it would take and showed complete details on what was getting done. The work was quick and accurate, left my car looking brand new again.
My experience from start to finish was awesome. My car was reendded and I was getting fustrated by how long the other persons insurance was taking. I took my vehicle to Moise and Carlos at Apex and the did an excellent job in keeping me informed from day one. They even took the time to take care of the insurance company processes for me.
Thank you Carlos Mancera and Apex Collision. My entire repair experience from start to finish was a breeze. The experts at Apex make it so hassle free. The shop even noticed a issue with my car that was not accident related and took care of it as a customer courtesy. Who does that!! It was very nice surprise and I cant say thank you enough. I couldnt believe how great my Vehicle looked when it was done. Like brand new!! thank you everyone. I will definitely refer Apex to all my Friends and Family.
Being in a car crash is never fun. Carlos and his team at APEX made the process easy to understand and kept me updated on my cars progress. I 100% recomend these guys not only did they do a fantastic job on the repair but he even went the extra mile and got a rental company to pick me up. My car looks brand new. Thank you Carlos
They went above and beyond. Carlos and Moses were awesome. Phenomenal customer service. My car looked brand new! So glad i found my car guys!Thanks again
Highly recommend!! Right off the bat Carlos helped and explained everything having to do with the whole process and answered all my question . Carlos and Moises were keeping me up to date and went above and beyond amazing customer service !
I took my car here because I saw 5 star review when I picked up my car I saw 2 issues with it I went back showed the issues they fixed within the next 2 hours .I WOULD SAY DEFINITELY CHEAK YOUR VEHICLE but they did right by me and repairs were high quality
🙏Thanks, to Apexs teams, special thanks to Uper management, ( Mr.Carol ) have gone an above and beyond 👍😊
Made my car look brand new!!