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Superior Overhead Doors
907 Fields Dr, Sanford, NC 27330, United States
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Superior Overhead Doors
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Review №1

Great company, great service. Bobby came out on Labor Day weekend to replace a spring on my garage door. He had me send him measurements so that he could be prepared with everything he needed and would not have to make multiple trips. Since he came out himself, he did not charge additional cost for a holiday weekend service. Can’t say enough about the great service he provided. Would definitely recommend!

Cr
Review №2

Andy from SOD did an amazing job at fixing our garage door! He was very professional and took time to answer my questions. He explained everything he was replacing and even took a moment to check the overall performance of the garage door, finding a piece of our motor needed replacing as well. I would recommend SOD, particularly Andy, to anybody thats having issues with their garage doors with eyes closed. Would absolutely do business with them again!! Thanks Andy!!

Ra
Review №3

Superior Overhead Doors truly live up to their name. I got same day service. My spring on my garage door broke. Andy was able to have it fixs in no time. Excellent service!!! I will be recommending them to everyone. Thank you again Andy.

Be
Review №4

Very kind staff and very quick response. Made it out to replace a pair of sensors the day after I called. Not gonna lie, I was a bit shocked they charge $100 an hour for labor (didn’t include sensors), but they did fix our problem within that hour, which we appreciate it.

Ch
Review №5

Great company. Easy to schedule. Online notification and payment. Technician was on time, very professional and fixed our issue quickly. I would absolutely recommend them to anyone needing work done.

Ro
Review №6

Our garage door became Christen!! It would open and close whenever it decided to without anyone punching a control button. I called about noon on Thursday before the Labor Day weekend thinking it would be at least a week before I could get someone to come and repair it. Andy showed up first thing the next morning (Friday) of Labor Day and made repair in a short time. GREAT job by a VERY PROFESSIONAL mechanic!! Thank You!

Cl
Review №7

We have used Andy with Superior Overhead Doors for many years now and could not be happier with the service, knowledge and attention we have received. Andy is quick to get us on the schedule, has very reasonable prices and is super courteous! We will continue to call on Superior Overhead Doors in the future! Thank you for such great attention, knowledge and care!

Ch
Review №8

Great fast service. Highly Recommended

El
Review №9

Andy is an absolute expert. We couldn’t get our car out of the garage due to the door being broken, and not only did he come out SUPER quick, but he knew exactly what was wrong before even having to do a deeper look. Then he quickly repaired the issue, and even helped us program our garage! Truly incredible job and so grateful! Don’t go anywhere else for your needs!

Mi
Review №10

I had a broken spring. I called them in the morning and they had someone out in just a few hours. They were below the national average for the repair and they were quick. They took the time to explain what happened and how I can do simple maintenance on my door to extend the life. I am 100 percent happy!!

Ro
Review №11

Great team of people. Always nice to actually talk to a live person with home town family feel! Awesome job repairing my door, did not try and sell me something I didnt need. Fast, friendly, on time, and cost was perfect! Thanks.

Pa
Review №12

I called Superior Overhead doors on Monday and by lunch we had an awesome tech named Andy. We actually gave him wrong information on door size, but he was still able to get us up and going till the correctpart was brought back out next day. Awesome job and great personality will call on them again.

Jo
Review №13

First class service. Called to request service and since wasnt an emergency (no trapped vehicle) scheduled service for next day. I had a broken Wane Dalton Torquemaster system and stated wanted it replaced with a conventional torsion system. It helps if you can include door size and lifting weight but not necessary. Their man Andy had the new setup install along with replacing sprocket in lifter quick. He had all necessary parts on service truck and hauled away the old junk. Its a pleasure to do business with knowledgeable and competent people. Dont expect to ever require service from Superior Overhead again but if the need arises I will ring their phone. Additionally I recommend them for any who may have garage door problem.

Ta
Review №14

Superior overhead doors were highly recommended to us . We gave them a call forbroken springs . They were very professional when I called for service. A technician came out on Tuesday to look at my door. He took measurements and ordered my parts. I was surprised to get a call that a technician would be back at my house 2 days later to fix my door. Andy came out today. He was very courteous and professional. Andy had my door fixed and cars programmed in no time at all. Thank you for great service Andy!! I will recommend Superior Overhead doors to everyone I know when they need their garage door fixed.

St
Review №15

We couldnt be happier with our service and installation from Bobby and his staff at Superior Overhead Doors! They installed the bay doors at our business 7 years ago and handle all the preventivie maintenance on those. They also just installed a beautiful Clopay garage door for our new home. We are thrilled with it! Bobby was so helpful, knowledgable, and professional. We highly recommend Superior Overhead Doors!

Sh
Review №16

Andy was excellent, very, very pleasant. I would refer this company any day.he did is job well.

Ja
Review №17

As a handyman there are just some things you haven’t gotten around to learning yet so you sub it out. Superior has never let me down. Both times I have had them install doors and motors their crew arrived on time abs got the work done quickly and best of all correctly. They offer reasonable prices and superior work. I would recommend them to anyone looking for garage doors or any roll up doors installed.

Br
Review №18

Just another 5 star review. Called at 8:30 and the garage door spring was repaired at 10:30. The technician said he was the one who originally installed the door in 2004. 16 years of smooth operation shows he knows what hes doing. It was fortunate that he had the correct spring in his truck or it may have taken longer to repair. They start with 10 sections of spring stock and then cut it to fit to make a spring for your door. Sometimes it takes two trips, one to measure and another to install. Also, they usually put a spring block on your door so you can use it until they get back with the correct spring. In my case a spring block would not have worked so I was glad he had something in his truck that would work. The cost of repair was a little more than I expected but the speed of the repair made up for it. Good job. Additional information: a garage door torsion spring usually lasts around 10,000 cycles of up and down. Depending on how many times of day it cycle it could last only 6 years or last 16 year like mine did.

Li
Review №19

Was looking for a push button for my commercial garage door opener and call a bunch of companies, they where the only one who had the part in stock. Got there to pick it up and they people were great and so helpful.

Al
Review №20

Best garage door company around. I requested an appointment and they came out 1 day later. They were able to completely fix my garage door and were very friendly. Price was great also.

am
Review №21

They came and repaired my garage door springs quickly and did quality work.

Ke
Review №22

Very responsive and great service.Samantha was able to schedule a non-emergency appointment for the day after I called, and Andy did a great job. He wore a mask (much appreciated!), took the time to answer my questions, and replaced two garage door springs in less than 45 minutes at a fair price. Highly recommended.

Ke
Review №23

Superior door replaced the torsion springs on my heavy two bay garage door along with the door opener motor assembly. The door has never worked as nice as it does now. Quality work and very professional. Highly recommended.

Al
Review №24

Super prompt service and very kind and professional! Highly recommend for any garage door needs. They were even early for their appt time which I greatly appreciated.

De
Review №25

Weve needed the help of Superior Overhead Doors on at least 4 occasions. Each time they have responded very quickly. The service has been excellent and fairly priced. Highly recommend!

Ni
Review №26

Needed a spring replaced and called Superior and they came out the next day!! Absolutely great technical, friendly and professional service. Door was also previously loud due to age but the spring was fixed and serviced to make it quieter. Highly recommend this company!!

Co
Review №27

Weve had problems with our garage doors since we moved in. We called Superior and Samantha was a great help, very cheerful, and smart. She sent Andy out to take a look and let us know what our options were - bad motors, the gears were failing, and the doors werent insulated or weather stripped properly. Andy has been out three times, hes a very nice considerate man. The doors are now renewed and operational and insulated! Were very happy with the service and attention weve received. The name Superior Overhead Doors is definitely correct! Call them!

Bu
Review №28

Superior Overhead Doors was quick to arrive and reasonably priced to repair my garage door. Paul the technician was courteous and explained everything he done thoroughly.

Li
Review №29

Would highly recommend!! Great communication, promptness, and work! Andy went above and beyond to make the repair and even programmed our vehicles to the garage door.

Ma
Review №30

Superior Doors lived up to its name! Great service, reasonable price. Anthony, my technician, went above and beyond to meet all my needs.

Ke
Review №31

I highly recommend this company! They responded quickly to my garage door needs and was VERY friendly. The job, which had stressed me out for awhile, was completed quickly and Andy was very thorough! You wont be disappointed with this company!

Ru
Review №32

Had to get my garage door balanced, and had neighbors highly recommend using Superior Overhead Doors for it. So I gave them a call, and very easily setup a time. Andy, from Superior Overhead Doors, was very kind, punctual, and informative about my garage door type, and the balancing involved.Just very kind, friendly, and super knowledgeable about garage doors. There is definitely a lot of information about these doors that are not common place, or misleading in online videos. So if you want the job done right, these are the guys to go to. Especially for the price, and they are fast with getting the job done.Update 07/06/2020: I ended up having Andy install my garage door today. I just felt more comfortable having him do it, because there are so many tricks of the trade that make the garage door more efficient and longer lasting overtime; if installed correctly by professionals. He did an excellent job, didnt take long at all, and he helped me setup all the codes and programming for the door. 100% worth having him do it over myself doing it for the first time. Thanks again Andy!

Ch
Review №33

I worked with Andy and he was great. The response time was amazing. He had the parts on the truck. Very affordable.

Sa
Review №34

Great service! They were able to squeeze me in for same day! Friendly guy. Definitely recommend if you are in the Cameron/Sanford area.

Sh
Review №35

I called Superior Overhead Door after my son rolled my car into the garage door.I had some dents and some unevenness at the bottom of the door. Andy came out and gave a very reasonable quote. I schedule an appointment the following week to do repairs. Andy arrived on time, was knowledgeable, friendly and pleasure to talk to. He did a great job at fixing the space between the bottom of the door and pulling out dents. I have an older garage door which I will replace eventually. It was loud, squeaking and sounded like it was on it’s last leg. Andy took care of this and now my door opens with ease. When it’s time to replace my door I will definitely give this company a call. Thanks Andy and Superior Overhead Door.

Ni
Review №36

My garage door spring broke on a Wednesday afternoon. I called Superior Overhead Doors, and they sent a technician out first thing Friday morning. He temporarily fixed the spring until Monday morning, when he was able to get the proper replacement springs. The technician was on time both days, and he quickly resolved my issue.

Fa
Review №37

Arrived early which was a plus with us. Friendly, knowledgable and precise with estimate. Arrived early 5 days later to make repairs. So happy our garage doors works like new. Happy with price too. Great people.

Da
Review №38

Superb customer service from the initial call to request service until the job was completed. This is a company that cares about their customers, provides top quality work and without a doubt will we use their services in the future.

J
Review №39

I highly recommend Superior Overhead Doors for all of your garage needs. I called first thing in the morning and they came out later that same afternoon and made the needed repairs at a reasonable price. Very nice people to work with!

Dr
Review №40

Very disappointed. I made several calls and even scheduled an appointment for instaling an overhead garage door.Never showed up and not even a phone call to cancel...Anyway... They are not the only game in town.I will definitely Not recommend this company!

Ma
Review №41

Very pleased with their prompt service and friendly staff. I highly recommend!

Br
Review №42

The rubber bottom on my mother’s garage door needed replacing. Once again, fantastic service was provided! He went above and beyond. Always a happy customer with this company!

Ja
Review №43

Excellent service. Quick response and early arrival for garage springs replacement.

Ch
Review №44

Great responsiveness, great service, knowledgeable staff.

Ja
Review №45

My elderly Mother called to have her garage door fixed. It was not closing properly. Andy came and fixed it, promptly. He was very pleasant, very personable, and helpful. He showed us what was causing it, sprayed it and set up the remote on her car. Great service, impressed and pleased with their service.

Ru
Review №46

I just want to take a moment to thank Andy for coming to the house to repair my garage after years of wear and tear my garage needed service. and we could not have gotten better service from Andy. he was professional very kind he help me set my remote in my vehicle I give Andy a five star I could give him a 10 if I could but I think the rating goes all the way to 5 so thank you Andy and it was great to have met you.

Sk
Review №47

Great company! Just added an addition to our shop and they did 7 doors for us as well as removed and modified some other doors. One of the best we have had the pleasure of doing business with.

Ja
Review №48

Andy Woodward was on time and provided excellent service.This was our first garage door maintenance after buying our home 12 years ago. Andy provided excellent customer service and gave very helpful suggestions on how to keep up maintenance on all of our door hinges, what to look for with our automatic garage door opener and overall helpful tips.

Do
Review №49

Went from panic to peace of mind in less than 20 minutes thanks to Superior Overhead Doors. Andy is extremely knowledgeable, helpful and very friendly. Quick service and very reasonable pricing. If you saw the way my garage door looked before Andy showed up, youd been feeling my pain too. Can I give six stars?

Mi
Review №50

Andy provided service quickly and efficiently. I would highly recommend this business.

Sh
Review №51

Andy was very nice and very knowledgeable. He was only asked to fix the garage door openers and he even programmed my car to my garage door.

Be
Review №52

Andy was a great technician. He explained what was wrong. And talked about the other parts of the garage. Love it. I’m so glad that I have them.

Do
Review №53

Andy was very professional. He explained to me what he was going to do before he got started and showed me what he did when he was completed. I highly recommend Superior Overhead Doors and Andy for any job dealing with garage door!

Ha
Review №54

Cannot say enough about this wonderful company! Called them in a crunch, and needed help as soon as possible. A technician was at my house in less than 30 minutes! Was quick to diagnose and fix the problem. Fast, efficient and so friendly. I would recommend Superior Overhead Doors to anyone needing help with their garage door! Great service and great people!

Ma
Review №55

Had an issue with my 3 year old garage door and after one call had a service appt in 2 days. Tech, Andy was on time and in ten minutes had diagnosed and fixed the problem. Lubricated key parts while here also. Fantastic job and outstanding customer service. Thank you Andy!

Br
Review №56

They best customer service ever !Andy came out and quick fixed our opener the day that we called and came back on Wednesday to put the new spring in !! Fantastic serviceThanks Andy !

Wi
Review №57

Andy arrived ahead of schedule and with the proper parts that i requested. and was very courteous and friendly.repair perfection . no need to go anywhere else.you have made a lifelong customer.thanksbill

Ri
Review №58

Called with a problem, they came out the same day and fixed it. Andy is very knowledgeable and professional. I highly recommend this company for any of your garage door needs.

St
Review №59

Very helpful folks at Superior. Really bailed me out of a bind. Thanks Bobby!

Da
Review №60

Great customer service!Garage Door fixed perfect, and didnt take as long as I thought it would!!

to
Review №61

We are thankful to have Superior Overhead Door company in Sanford. If you want professional/prompt service and fair pricing, look no further. Our experience with their installation and customer support is excellent.

Ca
Review №62

Great service, highly recommend. Easy to schedule, punctual, and most importantly great work!

Mi
Review №63

Excellent communication from Bobby and his team. I appreciate the promptness prior to the installation.The quoted price was excellent as well. I will post a follow up once the delivery and installation are complete.

Ch
Review №64

Bobby responded very quickly to my message and sent Andy out the next day! Very professional transaction on both men. I will definitely be recommending them to all our homeowner friends! Andy even instructed me how to service my garage to keep the awful screech from coming back! :) Thank you for the promptness and professionalism!

Jo
Review №65

Call Superior to fix an existing door. The came out looked went back to the shop to prepare a quote. After a week of no quote, called them. Said they were going to check. Never heard back. Will never call again and will tell others not to use them.

Ce
Review №66

Got me loaded quick and out the door

To
Review №67

Andy is the man! Fixed our garage issue quickly!

Ca
Review №68

On time, got right to work, informative and very nice. Also fair Prices

Ga
Review №69

They took our call on a Friday night just before closing. Our doorwas broken. Came out Sunday to look at it. Monday they were thereto fix it within an hour. Cost was half of what another place quoted onthe phone. Fast efficient and wonderful!!! Highly recommend them}:

ar
Review №70

I called with the intention of getting an appointment to get my torsion spring replaced, but they had workmen in the area who stopped by within an hour! They rigged a temporary fix for my garage door free of charge, and said they would try to get something for tomorrow. Not only did they do so, but they called me to let me know, left a message on my phone when they couldnt reach me, and showed up at the house to check if they could fix it! Well, my wife was home so they squared it away and it works as well as if I just bought it! I cant speak for the value of their prices (it cost around 200 dollars), but their customer service and rapid action was definitely worth every penny! I highly recommend this business for garage door repair and will definitely use them again should I need any such services in the future!

Da
Review №71

They done a great job at a reasonable price highly recommen them

Mi
Review №72

Awesome, service, and repairs!!

Je
Review №73

On time, friendly, and knowledgeable!

Li
Review №74

Accidentally backed into my garage door and Superior was there the next day, on time, to fix the door. Very professional!

Ky
Review №75

Favorite

Ki
Review №76

Superior Overhead has always been Johnny on the spot when we had issues with our door. Called Monday and they were out within the next day! Andy came out after we had an incident with our garage door. We were expecting to have to replace the entire panel however Andy was able to fix what we had damaged and make it good as new! This isn’t the first time Andy has been out either. Highly recommend this company and if your lucky enough for Andy to come out you won’t be disappointed!

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2 Photos
76 Comments
4.9 Rating
  • Address:907 Fields Dr, Sanford, NC 27330, United States
  • Phone:+1 919-776-4851
Categories
  • Garage door supplier
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
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