Great customer service! James was an awesome salesman. I knew exactly what I wanted and he made the process so easy. I went to another Nissan dealership prior to coming here and it was not a pleasant experience.

My car broke down on Wednesday. I knew that I didn’t want to get it fixed so I asked a friend where they purchased their car. I was referred to Classic Nissan of Sanford. I was told that they would take good care of me. My salesman Jerry Chalmers worked hard to find something I really liked. My experience was wonderful.

Great customer service, everyone worked with me to get exactly what i wanted no hassle at all. Huge thanks to everyone there for being so friendly and helpful.

Comfortable purchasing experience. The Salesman and Sales Manager worked hard, very professionally speaking, to earn my business.

Very friendly service, completely understood myproblem with my vehicle. No extra charge for service provided.

I just want to say classic Nissan of Sanford was the most professional/comfortable car buying experience I’ve ever had. Tracy was very professional and super knowledgeable. I never felt persuaded or pressured at any point in the process however, I did feel I was very well informed and given options. Tracy is a true salesman! I thoroughly believe I was taken care of and not just now but with future vehicles and service. No complaints! Keep up the good work. -Levi Canterbery (satisfied customer)

Friendly and fast service. So polite with good attention to detail.

They were fast getting my oil change done, then I get down the road and realize that they didn’t even check and adjust the air in my tires! I now wonder what else they didn’t check.

Classic Nissan Of Sandford, a good company to do business with.CNOS go beyond the call of duty to get you approved 👌👍 so you can ride happy and worry free. Yes CNOS is now my place to buy all future vehicles. Check them out you want regret it. I didnt have any problems.Tell them Minister Brenda K. Torain sent you😄

Went in for a quick check on damage to the undercarriage of my 370z before heading out of town; service was hospitable and timely! I also got a nice wash and vacuum after my service was done. Would definitely recommend!

Great service! The wait time to receive an oil change was acceptable during the holiday weekend. Also, the staff is nice and friendly; always eager to help a fellow customer.

Overall a decent car buying a experience. Everyone was very professional and friendly. They worked out a strong deal that I was pleased with. The reason I say. “decent” is because the day after I purchased my vehicle I noticed a chip in my windshield on the passenger side. I didn’t see it when I bought my car (it was in a very odd spot on my windshield). Instead of the dealership accepting responsibility, I was told that detail would’ve caught it and report it. First of all detail did an AWFUL job cleaning my car, so they couldn’t possibly have seen a chip on my windshield. And if they did, it’s not their responsibility to report it, my sales guy should’ve caught it. I was reluctantly told that they would send someone to fix it. Almost a month after buying my car nobody has followed up with me to schedule a time. I was in fact told to follow up with them, imagine that. My paperwork also wasn’t completed right the first time, which I suspect is what took my deal so long to fund. I’ve never experienced this. A 5-star buying experience is not just about making a deal, it’s in the details. My sales guy reached out with a generic email asking if I had questions. I replied that I did have questions and got a generic response back a week later. I expected more and was disappointed. I will not refer business to you moving forward, nor will I return for any service.

Kujanna was extremely customer orientated. She helped me through the entire buying process and helped me get a fair deal

Thank you for awesome service at Classic Nissan of Sanford. The representative Katies very polite, kind, and supportive assist me with car while my car which was serviced. Excellent service .

Had the best car buying experience while working with James Body (Sales Consultant) & Emmett Minor (Sales Manager). Gave an extremely fair offer for my trade, better than anywhere else. They also made it very seamless & easy from start to finish & worked diligently to ensure we were comfortable with our decision! If you are in the market for a car, this is the place to go!

Ronald Suarez is the very best Service Adviser I have ever experienced in my life, no joke. He was knowledgeable and patient with me answering all my questions. He even presented a transmission part to explain the procedure I needed. He personally introduced me to the service manager and mechanic. Both of which were equally accommodating. I even noticed that Ronald opened the door for me. Please recognize Mr. Suarez for superior service. He could teach any fortune 500 company something about outstanding customer service.

The staff at classic Nissan of Sanford were very helpful and nice. The staff was also very conversational. They worked on my car very quickly because of me needing to be somewhere. I am glad to have business with them.

This was my first visit and it was very pleasant and professional and definitely friendly. The greeting was warm and inviting, my appointment time was honored, and I was updated while my vehicle was being taken care of.

Purchased 2 cars from this dealer and never had any negative issues. They do all my services as well. Nice waiting area as well

Awesome experience with the dealership and salesman Cagney. They gave us a fair offer for our trade and we’re able to find us a van within our budget.

Mr. J. Body(salesman), Emmett(manager) and Summer(financial) were great. They helped me with my purchase of a new 2021 Nissan Sentra SR. It was the second test vehicle and I fell in love with it. They helped me get what I wanted. 5 stars for all of them. Very helpful and very friendly service.

Wonderful customer service in the service department, starting from check in to check out. I felt like I was valued as a customer. Definitely would recommend and will return for all my maintenance issues.

Great experience here. Our sales woman Kristin Rivera was amazing! Im only buying cars with her from here out.

Darelle is real good salesman I’m glad I went there I would recommend anyone that’s looking for a car to go see him ASAP had me in and out in no time and approved for my loan in less time then it took me to smoke a cig…very informative helpful and real down to earth he does his job to perfection 💯💯💯 wish I could give more then 5stars

Exceptional service from Ms. Kujana Everett and Finance Guru Chris made the process so seamless and easy. Shes turned the whole process from a transaction to a experience. I will be back..

Had a problem within the first week of our used car purchased here. We asked about a repaint and was told the car was accident free and was to paint over minor parking lot dings. Apparently they had actually painted over rust without making any repair which soon started bubbling up.General manager Bruce Reeves told us North Carolina is a no warranty as is state and its our problem. Typical cliche used car dealer despite the Nissan badging, disappointing to say the least.

The Absolute Best Car Buying Experience Ever! Thank you Emmett Minor for going beyond to get the exact 2021 Rogue I wanted, at a far better deal than I was offered elsewhere. You guys are awesome! I could not be happier.Save yourself some time and money, go to Nissan of Sanford first. They are straight talking and upfront about the entire buying process! I’m a customer for life!

I reviewed this dealership yesterday...recd a reply today. I apologize to Nissan of Sanford. I gave the right review to the wrong Nissan dealership. The bad experience was in Lumberton. My son and I actually had a pleasant experience here. They were just low on stock. Thank you for pointing out my error.

Classic Nissan did everything they could to make sure I got the best interest rate I could get and a nice vehicle. Kristin listened to our story and our needs. She made sure it happened. I will be returning when we need to replace our other vehicle.

Ron is an asset to your organization. His customer service is phenomenal. I have over 30 years in the customer service field and it takes a lot to impress me, but he certainly did. I will be back to have my Pathfinder serviced there simply because of him.

The staff was nice and welcoming until they realized I wasn’t going to be purchasing a vehicle that day. Once they realized I really had no intention on buying that day the sales associates attitude became very nonchalant. We gave the associate our information and waited about 15-20 minutes for the sales associate to come back out for the test drive. After waiting test drive the vehicle I was told I couldn’t test drive it because “they only had a few on the lot and didn’t want to add extra miles to the vehicle but we could sit inside and look around” In my car search I have been to several dealerships with low inventory and never have I been given an excuse for why I couldn’t test drive a vehicle. They had several of the same vehicle but a lower trim and they didn’t even offer me to test drive one of the lower trims. Moral of the story if you’re not going to buy that day don’t let them know or they’ll start acting less interested. Eventhough I wasn’t buying that day I was going to go back once I made my decision but after this experience will not be going back nor will I recommend this dealership to anyone.

There was nothing to be said about this place, they are very willing to help you, even if you are not buying....But even better when you just want to see a vehicle.. VERY PLEASED....

I always get excellent service here. Katie Hall was my service advisor, and she’s phenomenal. She lets me know exactly what’s going on, why things cost what they do, and she always does research to see if there is better value for a part somewhere else. She is tremendous at her job.

Me and my wife bought a new 2021 nissan sentra SrAnd the sale man James Body was awesome we got the best service and he went out of his way to help us very nice guy and very pleased to have him help us find what we wanted we will definitely be going back if we ever need a nother carThank you all at classic nissan for everything yall did for us YALL ARE #1 IN MY OPINION

Outstanding service, and pleasant environment to purchase my new truck. Big thanks to all the staff !!!

Our salesman was awesome and very informative.

All I can say is wow my 2008 for transmission repair talk to Ron about the repair is going to cost more than I expected so I talked to him about getting a new car he introduced me to Mr George salesman Mr George was fantastic very professional he worked with me a great deal for a 2019 Nissan Altima finance company did fantastic to help me out I am very very happy with my new car I wont to thank everyone at classic Nissan for a outstanding job I would recommend them to all my friends and family

Kristin Rivera was awesome! Made the experience fun and she was very enthusiastic from the jump! Came out with my dream car! Amazing extras from the dealership!!

The young man who initially helped us here was green but very nice, as was the woman who first contacted me regarding my inquiry about the new Leaf. Traveled all the way out there from Durham because of the deal mentioned on the phone, only to be made to believe that they were doing me some kind of GRAND favor giving me the deal I was quoted. They also said she [the sales rep I first spoke to] shouldnt be giving quotes over the phone... Even though it Turns out That what she quoted me was the NATIONAL deal on the Leaf S at the time. Easily seen online and verified by the dealership I ended up leasing from. So she was the only honest person out of the whole bunch. I then inquired about getting the quick charge package added to the car and was told it was an additional $2000. They also didnt have the trim I wanted in stock, so offered to transport the car to me but then I wouldnt be able to test drive it. I specifically asked if the car I wanted was located closer to me than Sanford so I could go drive it before signing anything and was told no I dont think so.Guess what. Not only was the supposedly $2000 quick charge port included in the price I got at a different dealership... But the car I wanted was LITERALLY SITTING IN DURHAM THE ENTIRE TIME. I could have so easily gone to test it out close to home. Which I did... Then gave my business to that dealership instead because they didnt jerk me around.The sales team at Classic Nissan in Sanford gave me some serious run-around and were quite dishonest the whole time, as well as not being knowledgeable about the technology at all (I asked about being able to charge on a regular Tesla charger--not the Tesla Superchargers--and was told that wasnt possible... Even though a simple Google search proved they were wrong).All in all, super disappointed with this dealership. Do not recommend going here to anyone.

I had an appointment at 1:00. The dealership did not move my car into the garage area for 45 minutes. Once in the garage area, it took another 45 minutes to change oil, filter, and rotate tires. Could not check tire alignment because the machine was down. What is the point of having an appointment?

It was a great experience! I originally went in to have my Juke serviced and while I was there I decided to test drive a couple of vehicles. I was not 100% sure that I wanted payments again. After I test drove the loaded 2021 Nissan Rogue I knew I wanted it. So my salesman was on top of things! He took great care of me. Great customer Service. The gentleman that handles the loan part of the purchase was great. Very patient! THANKS FOR A GREAT EXPERIENCE!

I had a great experience at Classic Nissan of Sanford! The transaction of trading in my old vehicle for a new one was painless and easy. Everyone was polite and courteous. Darelle Evans needs a shout out here as well, he was probably the most helpful, and professional salesman I’ve ever dealt with. He will make sure everything is good to go out the door before you leave, especially your tire shine lol! I couldn’t have asked for a better dealership experience. They’ve earned my business all the way from Myrtle Beach, and they’ll get it again when I’m ready for another purchase!

The service department was impressive. The employee explained everything that needed to be done to my vehicle and gave me the price of all the itemized jobs beforehand. Some places are not so respectful as Nissan of Sanford. I gave 4 stars only because I never give 5 because nowhere or no one is perfect.

Incredible experience with Sanford Classic Nissan. I will be giving them my business for the remainder of my time here at Ft Bragg.The underside of my Altima got tore up moving it on and off a uhaul trailer, flow Nissan couldn’t even see me for two weeks. I called Sanford Classic Nissan and they accommodated me the very next day. Repairs took less than 24 hours. I was expecting a $500 bill considering the damage, they got me out the door for $360.

Salesperson was very knowledgeable, everyone I dealt with was awesome.10 outta 10

Very friendly staff, excellent and efficient customer service!

Fast and easy, excellent customer service got the right car at the right price.

Classic Nissian provides quality services. Jennifer is a outstanding person. She knows how to effectively communicate and make customers feel appreciated. I am so thankful for the service technicians who also provides excellent services in making sure the vehicles are mechanically serviced. I love this business!! Please support this outstanding business. Stephanie Dallas & William Dallas

Great service and quick turnaround. Katie and her team were extremely helpful.

Great experience. Worked with me. Got exactly what I wanted.

This dealership is amazing!!!! I only went to look as my son needed a new vehicle for school yet when we left just a few hours later I had purchased two brand new vehicles! I’m very leery of car dealers but Jerry and Tracy were very professional, courteous & understanding of my needs & financial situations. I was treated with respect and very satisfied with the entire purchasing process!

Super helpful and friendly staff, willing to go above and beyond to make their customers happy! Recommend to all!

Had the oil changed in both vehicles delivered on time as promised an excellent communication.

Everyone was so nice and helpful Im so relieved I went with them to buy my car!

I took my son here to buy a new car. The salesman Darelle Evans was excellent. He didn’t try to push anything on us. He was very knowledgeable about the vehicles on the lot.He treated us like family. I would definitely recommend him and do business here again.

The Finest fast and curtious service department Ive ever seen.. great team.. No price tricks or up selling.Thankk you again..

The absolute best Nissan I have ever been to, amazing service!

They treat everyone like a valued Customer... Customer service is their focus.

They serviced my Nissan Altima after the transmission went out. My problem is with Nissan as a whole, but the people in this facility did their best and its not their fault.

Hands down the best car buying experience I’ve had made possible by salesman George Cagney. Polite and professional sums up the experience at Classic Nissan in Sanford. Highly recommend

I recently purchased a vehicle with Nissan. Sophia Flores was my sales consultant. She greeted me at the door with a smile. She was extremely friendly and caring. My experience with her was wonderful from start to finish. She was knowledgeable and vey helpful. She took the time to listen to exactly what I wanted. If you are looking for a vehicle I highly recommend going to see her. She is definitely an asset to this dealership.

Customer service is excellent especially ron he takes care of everything

Great service from Sanford Nissan service department. Thank you Ron for making me feel comfortable with my service

The loved these guys. Very prompt attentive and had everything I needed. Worked with me very well and made sure I got exactly what I wanted. And the big plus was it didnt take 10 hours very quick and prompt

Great experience, will likely go back for our next purchase.

So incredibly annoying - for the second time now, I come to this dealership in urgent need of charging my NISSAN Leaf, only to find a white Tesla belonging to an employee parked in the only fast charging spot. Had to go inside and wait 5 minutes fir the guy to move his car.As an aside, the slower charger right next to the fast charger had some gray muscle car (also not electric) being used for private parking.

I bought a car from this dealership and theyre great.

They were awesome!!! Very professional, customer service was superb

Kujana Everett was amazing and made us feel like family and took care of all our needs. Best salesperson ever.

Very courteous and helpful, very welcoming.

Jerry Chalmers did an excellent job as my salesman. I was in and out within an hour. Everyone was pleasant and friendly. They are practicing social distancing and everyone was wearing a mask. I would highly recommend Classic Nissan to anyone in search of a vehicle. Ask for Jerry!

Service techs were great. My hat off to Dean and his team.

Staff was very friendly and took drop in appointments. Though they couldn’t figure out what the problem was with my car they were atleast up front about the issue and didn’t charge me for random things. So only 4 star for that reason otherwise great service! Still got an oil change done, there was a lot of space in the waiting area with coffee and a bathroom.

I dropped my vehicle off with Katie in the service department, to get tires and an alignment. She was very professional and went above and beyond to take care of me and my vehicle. The technicians also check over your vehicle with precision. Katie called me to let me know that it needed rear brakes and we got those fixed. Overall Im very pleased with my experience and I recommend this place to anyone!!!

Great customer service and they were so kind to accommodate my schedule by dropping my truck off at my office (which is nearby)! Not many dealerships would do such a thing. They are always straight forward about any repairs and maintenance that needs to be done, which I appreciate. I never feel pressured and their cost are reasonable!

SHOUT OUT TO KAJANA & KRISTEN! For helping me and my family get into a vehicle! Kajana was able to work with me and my application and was able to get me into a car that fit my needs. Kristen was also there every step of the way assisting and making recommendations throughout the experience. I highly recommend these ladies as they were personable, patient & knew how to get me the best deal for what I was looking for. Cheers ladies!

Annoying, will never stop calling you

Well, I enjoyed the process; I never experienced any services at the dealership previously. I will be taking my vehicle (s) there in the future.

After countless attempts and redoing the paperwork to ensure my mother was the owner, the finance company has me listed as the owner. The revised paperwork was not submitted? It was just to keep us quiet until everything was finalized. Such an awesome dealership!

Pulled up and my car was serviced immediately.

A very professional and courteous team at this dealership.

Ron, the service advisor at Classic Nissan of Sanford is always polite, knows what hes doing and explains things to you well. He always has a smile on his face and is willing to help you with any problem you have.

Friendly staff good service.katie and Ron are great 👍

Admittedly, most times I leave a review for a mechanic service, especially at a car dealership, it is because of a negative experience. This was not the case at Classic Nissan. I had my vehicle taken there because it wouldn’t start. Everything electronic on the car worked, but for some reason, it wasn’t starting. For this reason, I had it in my head that the battery was not the issue. At the dealership, Ron was the person I was working with. He was extremely helpful and made sure that I was well aware of everything going on. He told me that even if it wasn’t the battery, they’d test that first, just in case, because that wouldn’t cost me anything. Then, if that wasn’t the issue, they’d run a full diagnostic. It turns out that the battery was bad (shows what I know), but they didn’t have the particular battery for my vehicle in stock, so it would take a day or two. Ron recommended that I call around to see if any auto shops carried the battery, and I was able to find one. The mechanic promptly replaced the battery and got me on my way. Not only that, but since I had driven my own vehicle and this was my wife’s car getting worked on, they offered to have someone follow me and drive the car to my wife’s work in order to drop it off for her. I couldn’t have been more pleased with the level of service and courtesy that I received here.

My visit at Classic Nissan was very positive! I’m a first time buyer and Mr. Evans really calmed my nerves and made the process fast, simple, and easy. I was was glad they were able to work with me and get me into the car I wanted! The staff is very friendly and ready and willing to help you!

We had service and repairs completed. Everyone was super friendly and informative. The cost was fair and reasonable, and everything was completed in a timely fashion. We will definitely continue to bring our car there!

I stopped by to get my parents car serviced as a last minute gift. Ron, the service advisor, went above and beyond my expectations. He was extremely professional and kept me informed as to what was going on with my parents car. Thanks Ron, your professionalism and dedication to perfection was refreshing.

The service department at Classic Nissan in Sanford NC is hands down The Best! Dean, Katie, and Ron go above and beyond to make sure each and every one of my needs are met. They really know what great customer service is. I am always very satisfied after I have my Nissan Rogue serviced at Classic Nissan in Sanford NC.

Our family is very satisfied with our experience at Classic Nissan Of Sanford! The salesman Jerry was efficient and took the time to assist us with getting the best value for our budget.The service team helped me assess my vehicle repairs and recommended I inquire with sales for a new vehicle. Together the entire staff worked to finalize a 2020 vehicle!!!

Have had all the oil changes and services done at Classic Nissan of Sanford. Ron and Katie are the best!

Our salesman Jerry was awesome!!!! He worked with us to get us the vehicle we wanted at the price we were willing to pay. The entire staff was pleasant and very knowledgeable. The facility was impeccable. We will definitely be sending our family and friends to Classic Nissan of Sanford.

I love this dealership. Big shout out to my salesman Darelle Evans and Emmitt who made my deal possible. They areabout the customer.Blanche

Service was great. Quick and easy. Everyone was very nice.

Brought my car in to get the faulty airbags replaced. They miss aligned my steering wheel then argued with me about it. They also lost a hub cap and refused to own up to it. I was going to buy that nissan armada but after this Im going to Honda instead. Terrible. Employees are nice but mechanic wise hell no.

Can I give a zero? How does this place have that many stars? They paying people to post? Their sales manager Signed Lowe is one of the more unprofessional sales managers Ive encountered in auto dealerships.

Great customer service! All of my questions and concerns for my vehicle were answered. Fast service and a great environment.

Jenn was terrific. She went above and beyond for us to be able to get the work done quickly and to fit our budget

Nissan has the best customer service!!! The work they did on my car was great!! I absolutely loved the staff and how friendly they were!!

I was very disappointed. Paid 140.00 only to have a guess of the problem. If you cant fix a problem, dont charge for a guess.

Kristi and Emmett we’re awesome throughout my shopping and buying experience!