Loyal Publix shopper, typically best quality & widest variety (sometimes a bit pricey). For some reason recently at the Baldwin Park store I have bought items & had to return them because they were expired! Check the sell by date as it appears they are not.
This Publix is awesome. Everyone is so nice. I feel like I am on Sesame street. Great curbside service too! Fresh products, always neatly bagged, and great deals.
Super organized and has everything. Great staff.
Always clean, always love the folks who work there. The first and best place I shop is Publix Lake Forest.
Friendly staff the store is easy to shop and if you need help there staff has all the answers
Cute smaller Publix, not a crazy lot like the big ones. Friendly staff. Not a big selection in the meat case though.
The pharmacy here is amazing. I highly recommend
This is a good Publix was not crazy about the store layout though but all publixs are the best grocery stores around
Cant beat Publix.best grocery store Great employees.
As usual everything was displayed and labeled beautifully. People very friendly
Always find what I need, staff is friendly they get to know you by name and are always ready to assist
They have a kids here name the Libby that goes over and Beyond customer service very friendly very nice store very clean
Very clean. Cashier checkouts are managed well. Great selection of produce.
Week after week they are out of items I need. Which forces me to come back more than I would like to. I can always count on them being out of something. I love publix but this is by far one of the worst ones Ive been to.
New store nice set up but the bakery is in the back seems weird but its nice
Its Publix, enough said.Consistent, friendly and clean!
Honestly I had been coming here for a while and I moved so I didnt need to come and I came to see what they had and was told I could return an item if my pet doesnt like it. I was told I could not return it or exchange it doe to being a few days past 30 days. Thank you so much for making me waste my time and gas to come here for no reason. Dont worry wont be shopping here again.
Our tennis team enjoyed boxed lunches from Publix @Lake Forrest. Cindy made sure or order was executed perfectly and ready on time. Super great experience. We will order from them again next time we are in the area!
Where shopping is truly a pleasure! I love this Publix location. It has the Pharmacy with nice staff and the bakery, deli, and seafood/meat sections are wonderful. I like the flow of this Publix, it makes the shopping trip easy and quick to get what I need. Also, this location has some products and brands that I can’t get anywhere else (like quail eggs!). Customer service is always nice and helpful!
The self help lady was rude, didnt want to assist paying patrons if they need her help..
Clean. Well stocked. Plenty of cashiers. Too many customers without masks
Good store, no complaints from me. Ive been going to this store for probably 20 years
Publix needs to figure out an easier way to pay for call in orders to the delivery
I Love Publix Cakes, Sweets and Publix Chicken, oh yea and Especially Publix Fruits & Mix~fruites containers
Smooth traffic, enough parking, easy access.
Publix. Pub subs. Enough said. I challenge you to have a bad experience at a Publix that you can blame the store for.
I guess manager, Gary did not have time for any of my questions cause he was extremely rude. Cut me off in mid sentence and wouldnt even let me finish my question. I have already had issues with the self-checkout people that I never reported, but this, most certainly, pushed me over the edge. Absolute worst Publix Ive ever been to!
Always have great experience with publix. Clean and quality is great
Every Publix Ive been to has been the same: better than the rest in town.
Every one is nice and courteous. Always asking if you need help finding something.. theyre on top of their game.
Its a new PUBLIX wirh new staff so 5hey are still training. All in all, it will become my 1st choice. This Central FL girl loves PUBLIX, WHERE SHOPPING IS A PLEASURE!
Publix Subs are always good.Customer service was a bit lacking at this location though. The crew was a bit more interested in each other than those in line waiting.Very kind just lacking urgency of the hungry folks in line ;-)
Always, clean, friendly, ready to help if you need it. fast check out, easy to find items
I had to ask where something was and the employee took me to it and asked if I needed anything else. Now that is customer service!
I love this Publix... but I’m very sad to see the self-checkout registers that they have installed now. One of the main reasons I shop at Publix is for the customer service. Hard to get premier service when there’s only two cashiers and your only other option is self checkout. If I wanted to scan my own groceries and bag them myself, I’d go to Walmart. 😒
Very nice place an the employees are very very nice n a very clean place. 😇🌹🌴😘
Friendly and well mannered staff. My favorite Publix store.
Great grocery store with awesome desserts and take-home dinners.
I never have a good experience here. No organization for the hot food counter. A bunch of customers waiting for assistance and only one person is ever available to help out. Its a shame. Shouldnt have to wait 15 minutes just to get food thats already prepared and waiting to be purchased.
Came to this Publix on our way to a family event. Ordered the subs on the app which told us our estimated time would be an hour. We arrived a little early so we shopped for drinks and sides. It’s now 11:46am and I asked a woman about how much longer on a large order that I placed and before I could even finish asking my question she rudely stopped my sentence and told me that my order said for 12noon. I then realized the woman that was not so nice in answering my unfinished question had her picture hanging as a manager. Cindy work on customer service skills please :(
Clean store, great staff. Deli was awesome.
What can I say...Its Pubix, always outstanding!
Great place to shop. Excellent service.
Customer Service was terrible. He would not give a rain check on an item that has nothing to do with the pandemic. I had been to three Publix stores in the last week since this item was a bogo and not one of these stores had this item stocked. He was rude. He also would not provide an ad for the next week that starts tomorrow. He said they have it and would not give me one. I give it to a friend and get her groceries for her to keep her safe in the pandemic. This was the worst experience I ever had at publix. I hope this store does some customer service retraining.
Great place for breakfast. Great service.
So helpful when I couldnt find what I was looking for!!
Very clean, bright, and well stocked.
Friendly staff. Well stocked. Fresh produce. Good selection
This is my go to Publix because I pick prescriptions up here so I frequent the store often. I placed an over-the-phone Deli order for my husband to pick up & there was a couple of mistakes. I called back to the store and the deli manager Craig said to see him when I came back which I did. He totally fixed it & I really appreciate it that. Thats true customer service!
Stores are clean stocked and employees courteous. Prices on high side. But that happens when you have no competition.
Went in to pick up medicine. Good service.
Courteous greetings from all people in the store. Along with excellent service from the Deli while getting lunch.
Very convenient to where we live. Very self distanced, and sanatized. Much better than Wal-Mart.
This is our local Publix and we always like going there. The staff is friendly and the store is very clean.
Favorite place to shop! Great service and products.
No mask required now. Love it
Every one is nice and curtious. Always asking if you need help finding something.. theyre on top of their game.
Its always a pleasure shopping at Publix.
I love shopping at Publix.
Someone let Nadia at the front service counter know about timely service. And maybe making eye contact. Her body language makes you feel like you dont want to shop at Publix.
Great buy on ice
Always clean and stocked
Ive ordered 50 lunch subs from this deli and they only made a mistake once.
Chris on of the stockers was very helpful he was on isle .5 and helped me look for something like he was looking for himself very nice
Theres a gigantic scale at the exit. I appreciate it very much.
Dont buy sushi from this place anymore. They reduced the sizes and number of sushi pieces. It was 12 now its 10 but smaller. Price is still the same. I used to get 1 and it fills me up. Now I need 2 to fill me up. You guys ruined the hope I had for sushi from Publix. Comon guys. Worst customer service ever.
Second time this week I have had problems with either digital coupons or sales dis counts not credited at checked, today was 3 dollar off digital coupon. Service counter fixed issue,
The service at the deli was horrible. Rude, unwelcoming angry person waited on me as I ordered a sandwich. It was as if she was annoyed I wanted to buy something. I will drive to Winn Dixie which is 15 minutes away instead of bothering her again.
Small, plenty of options for gluten free
Its clean and nice and ready to shop
Publix is always clean, has great customer service and top of the line products. Its my favorite place to grocery shop.
Very clean and friendly service
Convenient location and well managed grocery store. Fresh produce most of the time and they have good sales and deals. Friendly staff. Close to Lake Forest neighborhood.
Love this grocery! Great prices on both the food and wine. The people are so very friendly too!
I dont care where l have gone, when I go in Publix l can always count on friendly atmosphere
Buying a couple small bags of brown sugar on Thursday 06/11 in afternoon. Apparently you can only buy 1 bag at a time, I am assuming due to the virus. The cashier said, CANT GET 2 sharply and then took it off the belt. I am certainly an understanding person, but maybe the cashier with short blond hair and a bit older, can give a short and much more polite explanation to a customers instead of being curt and sort of rude.
Always a pleasure shopping here
Thank you for the APRON Lady ( Hispanic)Allways very much has a PUBLIX, experienceMaking my shopping a pleasurable one, in every way, observing Apron lady she is NOTdiscriminating, This lady treats everyone with respect and dignity, outstanding performance and personality, I visited June 1, 2018 Friday.
Very nice store and friendly service.
Very kind, helpful staff. The store is really clean and well stocked.
Always well maintained, friendly staff, decent for the most part prices.And just about the only place I can find Cheerwine!
Love this store
Very clean and the employees are extremely helpful and actually pleasant.
Good clean place to shop. Not on your azz about wearing a mask.
Pros: Great staff. All of them are very helpful and friendly. They go beyond their job to help people load their groceries. Staff makes a genuine effort to find a specific product you are looking for instead of making an excuse. Store is clean.Cons: A bit more expensive than other grocery stores
Always a good experience. A smaller store but usually well stocked.
Awesome customer service! My daughter needed a money order. Quick, painless and very helpful staff. Love this place.
This place is amazing! I recently had a change in plans and I needed a sandwich tray for a business lunch. Usually you need to order 24 hours ahead but when I went in and explained my situation, they made it for me right on the spot! No one beats their service and friendly atmosphere. Thanks so much!
Got a great deli
Bad chicken..
Superb as always you can never go wrong with Publix
We love shopping at this Publix location. We especially enjoy their fresh submarine sandwiches from the deli. They are always so fresh and delicious and in my opinion, much better than what you can get at a submarine sandwich chain. The staff is always friendly and helpful, and the store, including washroom is always clean. Very impressed with this store.
Cant say enough good things. Not overwhelming. Stocking makes sense and staff easy to find and eager to help. Lots of good sales and BOGOs save a lot. No long lines. On-line adds easy to use.Meats, seafood, produce top notch. Always get our subs and fried chicken/hot wings/rotisserie there.I believe they treat their employees fairly which says a lot about the company.Just a satisfied senior shopper.
Small, but mighty at the Sanford location!
Its hard to find my coffee creamer International Delight Southern butter pecan but not at Publix they always have it thanks Publix
Publix is great. Sometimes a little pricy. Employees are great
Deli counter moves slow and doesn’t use the number dispenser. I stood in line for close to 8 minutes without moving place. The gluten free sub options need an update - wraps are nice (although they break easily), but if there are gluten free bread options, I would like them available to me (they’re stocked in frozen, but can be refrigerated for a decent amount of time). Many veg-forward individuals won’t bother, but an option or idea communicated for this group would be appreciated. Hummus, a veg-heavy combo, and/or the addition of plant based meat and/or cheese are some examples.
They added self checkout now so I can avoid the line when I have 3 items. Always clean and employees are courteous