You walk in the door and you tell them what you want, they get it right away because they have so many years of experience of hearing customer request. The process is super simple so you think youre not going to get much when you see your shirts but its actually the opposite. Comprehensive service and speedy returns on all orders is why I take my business to Winter Park big frog. Other companies have lost my printing and t-shirt business as well as uniform business due to lack of competency honesty transparency and timelines. These issues simply just dont happen at Winter Park big frog and you get what you pay for.
I have purchased several t-shirts from Big Frogs over the years and recently wondered how the new ownership would work out. I’m here to tell you that I am amazingly impressed with how incredible they are. I had some logistic problems getting over to them prior to my wife’s birthday since I purchased several shirts for her and my daughter. Jake the owner suggested he could drive the shirts to my job since I get off of work after they close. Which in fact he did last night!! Today is my wife’s birthday and he made it possible. I cannot say enough about Jake and his wife. They took an amazing company and made it even better. Orlando is a better place because of them.
Big Frog really came through for me! I had a team event where I needed shirts quickly. The team responded right away to my emails and was willing to give me a 2 day turnaround to meet my timing needs. The shirts look amazing, this franchise location is the best I have been to over the years. Do not use a website and be let down- go to Big Frog- they can work anything virtual and they have the customer service and talent to make sure the job is done right. I also wanted to note that they were quicker than any other printing service (both locally and on websites such as same day).
I highly recommend this business. They provided speedy and friendly service. When they printed the shirts I requested, the owner didnt feel confident about the way they came out. I didnt have to say a word. The owner took it upon himself to print me out extra shirts that looked better, And he didnt Even charge me extra. I walked away from my purchase feeling like It was an exceptional value. Im very satisfied!
If you need custom shirts done, look no further. I had an AMAZING experience with Jesse and team at Big Frog. I contacted them on a Tuesday afternoon for 5 t-shirts to be made for Saturday, my sons birthday party. We had so much going against us! We had a Hurricane Elsa passing through, the UPS delivery didnt come in on time, and it was all a mess. The team went out of their way to go to Michaels to pick up blue t-shirts for my family to have our shirts by 5 pm Friday afternoon. I am so pleased with how everything came out. The shirts are good material, the print was exactly what I wanted, and the customer service was excellent. I will definitely be using them again. Thank you so much Big Frog. I am so appreciative of you all!
I had a job that I needed turned around quickly and they handled it with professionalism and ease. Very friendly staff made the experience way less stressful than it could have been. Thanks so much!
I had a great experience working with the crew at Big Frog. I had a rush order and they were able to handle to it no problem. The graphic desinger took our design and enhanced it to make it perfect for our shirts. Excellent customer service and savy desingers made this an A++ service!
I came into the store looking to have t-shirts made for my moms celebration of life. Arianna was absolutely awesome and attentive to everything I wanted done and from the beginning I knew that I wasnt going to be disappointed. The t-shirts were of great quality, the picture came out clear and crisp and they were done before the date given . I will absolutely recommend you guys and I will definitely be doing business with you in the future. The pricing also was very fair for what I requested. Very satisfied 🙂Heidi G.
Big Frog has never let us down. We have had several random and crazy last minute requests and they have always managed to get us what we needed. Great service and accurate every time. Highly recommended! Thank you Big Frog Team!
I was referred by a good friend to big frog. I called and talked to Jesse, and things seemed great from the start. I got them my designs for two different logos I was doing and a little under $200 worth of work. I was supplying the T-shirt and the designs and they were doing color screen printing. They delivered shirts quickly. However, I had asked for a few of the shirts to be given a distressed look on the logo and that was not done. Also I had delivered a vector version of the graphic and the shirts on one of the logos did not come out as the vector displayed them. I pointed this out and apologized apologized, however they did not seem to want to make it right.I appreciate their efforts and the quickness they had interning around my order, but I think I’m going to look somewhere else for future orders.
Great customer service and a quick turnaround. While I do not recommend submitting a print job that you need the same day, this was my circumstance. We provided the .ai file and t-shirts and they printed our shirts in no time. Very accommodating and quality work.
I liked the customer service experience here, the team has dedicated to making sure they deliver the best. Awesome turn around time, great prices and quality work.
Friendly staff, quality work and VERY quick turnaround time!
Big Frog came through in the clutch. Excellent quality custom shirts with an emergency turnaround time. I run an entertainment company and found out I needed 2 shirts for a large performance. They couldnt have been nicer or more accommodating. Even with a small order of 2 shirts they treated me as if I ordered a large quantity. Literally called and sent an email and they were ready for me the NEXT DAY!!! I will definitely be going back for larger orders.
They just do an amazing job! There’s a new girl named Arianna and she’s so patient and nice.. Been going here for MONTHS.
They handled a rush job for an Atlanta customer of ours. Perfect job and made sure everything was done quickly.
Weve been getting shirts made with Big Frog for years. Their staff has helped us with the whole process from creation to printing. They have a quality team and quality materials. We have worked with various folks that work there and always had a good experience.
Wes at Big Frog got our rush order done no problem and coached me thru the whole order. Even after the order was done, he called me to make sure delivery was set up. Now thats customer service!
Excellent service and delivery! We will definitely be back!
Super professional crew. Highly recommend this small business. Locally owned Winter Park company.
I’ve been there twice with very custom requests and they were wonderfulBig Frog Rocks
I tried a couple different shirt shops but the colors weren’t right, but these folks at big frog finally got it right!
Very kind gave me what I wanted fast.
I called this place to make sure they can print just a couple shirts. I specifically told them, on Tuesday, that I need the the shirts at least no later then the end of week. They said they can. So I jumped in my car and took the 30 min ride to their store. When I get there they told me they wont be able to finish the two shirts till the following week. So basically these ppl wasted an hour of my time. I needed the shirts this week because they were a Christmas present for my wife and son whom I will be out of state with the following Christmas week.In essence, this company is not reliable to their word. Dont waste your time like I did.
Great shop, they do good work in a timely fashion. As a small business owner, I appreciate a good job done correctly and completed when promised.DavidMiles From Monday RV Inspection Servicesmfmrv.com
These guys are so great! perfect service and they were able to get me a shirt on short notice for a birthday gift! thanks!
Helpful, great attitude and the turn around I needed on time.
Big Frog Custom T-Shirts was absolutely amazing! They had a VERY quick turn around time and they were friendly and knowledgable. I searched around for a shirt company for a few days and they were offering the best deals with the best quality. Theyve definitely received a repeat customer for sure.
Big Frog never disappoints! The staff are fun and helpful and talented! Ive had customized shirts made for events and gifts. Great job!!!
Rachel was super helpful. She was very easy to work with and always wanted to help. I called different locations around town and you guys made it happen. 10 stars for great customer service. I will certainly use you guys again. Thank you :)
Great custom t-shirt with exquisite lettering!!!
Wes and his team did a great job. Ive used this location on a number of occasions and have not ever been disappointed. Whether I needed tshirts, embroidered shirts, towels, advertising specialties Etc. Customer service was excellent price is fair.
Absolutely elated with the product and service! Lightning fast. Cannot wait to return to you guys next time I’m in need. Won’t even consider going anywhere else. Will not hesitate to refer anyone/everyone who is in need of high quality custom shirts and/or anything else you guys offer. Thank you very, very much!
I’m very happy with my experience. Quick, easy, and affordable! The shirts look great!
Helpful considerate service and reasonable price
I went in at 10 AM and asked for a design. It was completed exactly as I wanted it at 10:20AM. I have used them for one specific shirt at least 3 x a year and they always do it perfectly. I will go to no one else. If you have a funny shirt you want to design or a whole set of them, this is the place to go. The price is right and the timing is even better.
The owner and the staff at Big Frog Custom Shirts have been incredibly kind, supportive, and accommodating while working with us for our charitys fundraising Walk & Roll for the past three years. We will definitely continue to use them in the coming years.Jeni Adair, Chairperson - ASAPs Annual Walk & Roll For A Cure (for Chiari, Syringomyelia, & Related Disorders)
Got my *3* t-shirts (small order) in less than 24 hours. fast service, doesnt matter how many, great price, and a very friendly and helpful staff. highly recommend
I needed 20 shirts in a hurry, most of the companies I called would not even consider trying to help, others wanted to charge a hefty rush charge. When I called Big Frog they let me know they would make time to get my order completed on time, the price was great, and their quality was excellent. I will be back for more shirts when I need them! It always great to find a local company to do business with, this is one of them!
I went in and the the employee was able to create a picture of exactly what I wanted. I waited and was able to take the shirt with me. The employees are friendly and helpful, and I was very pleased with the customer service experience.
I appreciate Big Frogs customer service. Jesse and Rachel have been great to work with. The quality of the polo shirts and embroidery is also top notch.
We love Big Frog! Wes and Jesse are always there for us when we need them and they process and print our orders super quickly - thank you!
Friendly team, creative and fast
Great bunch of folks. Couldn’t recommend any higher. Great service. Thank you!!!
I love big frog! Whenever I have a project that needs to get done, I can always depend on them. Their staff is extremely helpful whether it’s in solidifying the design or suggesting T-shirts that fit your needs, I have been impressed with the amount of service that I have received.I order shirts for groups probably 3 to 4 times a year and every time I order through big frog. I looked at reviews, and there were many places that had good reviews however this was the only place where I can have shirts expedited for those events that pop-up unscheduled. If you ever need shirts done and you were in a time crunch, call around to other Tshirt stores and you will realize that all of those stores tell you that they can’t meet your deadlines. I was actually surprised to see that a lot of the stores said if you want it done fast go to big frog. That says a lot about the company.
Worked with me to optimize our logo and very flexible and fast! Embroidered professional polos. Highly recommend!!
Best custom T-shirt shop in Florida! The female designer was particularly helpful and created a shirt better than I imagined! I was impressed by the shops cleanliness and the overall wonderful costumer service. My order was created in a timely manner as well. They keep their word and set high expectations of their designers. They make great work. After my fantastic experience with the shirts, I decided to purchase a few koozies as gifts. Once again, they turned out excellent! If you are looking for quality product with superb design quality, visit this Big Frog in Winter Park, FL.
Started working with them years ago for a Rollins College project - they offered a generous academic discount. Now they get all my commercial business. Fair price. High quality work done on time. Great suggestions on designs. #Customer4Life
Great customer service. Fast turn around.
I had an excellent experience at Big Frog. I had a someone coming into town that i wanted to present a branding idea to, and needed a shirt to present with the brand logo. Nicole was able to get the branding image I wanted from a less than optimal image and create exactly what i wanted with a 24 hour turn around. Just in time so I could take the shorts to present to a possible investor. Thank you to Nicole and Big Frog for making it happen!!
I love my shirts so much! The quality is amazing and exceeded my expectations. Thank you!!!
I will go to this place whenever I need shirts printed again. I called and the man I spoke to gave me a quote very quickly and stuck to it when I got to the store. Everyone is so nice and he only charged me $15 per shirt to get prints on the sleeves and a big print on the front. The woman who does their photoshop is great and had my design done in 2 seconds while I was sitting next to her telling her what I wanted. Had it done the next day (only 4 shirts) but they came out GREAT I was so happy. Great customer service and service in general. Definitely would recommend.
Very helpful and prices are reasonable.
Great quality & affordable! Thank you!
Wesley and his team do a great job. They are professional, knowledge and quick...just what we needed for our new shirts! Thanks team Big Frog!
Great service I needed 10 shirts with designs within 4 days max and they were able to get it done with great help. So I am thankful and would recommend them to anyone that ask for a shirt design company. * thumbs up*
Great service! I had a new order and got it back the same day. You can bring in your own new t-shirts and they will print on them for you. I had visited another shop on old winter garden the same day and they wanted to charge more and make me pay before I could see what the final design would look like. Since them Ive been back with another order. Great staff!
We cannot say THANK YOU enough to Big Frog! We called them yesterday to have two shirts made in less than 24 hours and they jumped on it! No one in town would even consider making just two shirts, but they didnt hesitate. Jesse provided excellent customer service and made the process easy. We highly recommend Big Frog!
I have called them last minute and even worked on t-shirts over the phone and email. Fast, and always exactly what I wanted!
I loved their service, they did an excellent job, fast and efficient. Thank you
Guys are the best. They always do a great job with my company shirts. I usually just drop them off and they know what to do.
Ordered shirts for a sports event needed ASAP.....Amazing service. Quick turnaround. Great individualized customer service and very flexible. Great value and great quality!
Cant say enough about this business. Always willing to help out our group at a moments notice. We have done 3 runs of shirts with relatively tight timelines, and they have never missed a deadline. Great service, great prices, and an A+ Staff. Look forward to working with them again and again in the future.
Love this place - staff is awesome and fast! If you need t-shirts start here. They allow you to work one-on-one with a graphic designer and they really help you through the design process - especially if youve never designed a t-shirt before. Definitely try them out - you wont be disappointed.
I would never recommend them to anyone. My husband and I made 2 appointments to meet with the owner to discuss shirt designs for our business. The first time he suddenly forgot and had gone home for the day. He never attempted to contact us until after I sent a message with my displeasure. We decided to make another appointment and when we arrived at the scheduled time he has again gone home. I confirmed via email that same day with him listing the time. He got on the phone with my husband and said oh sorry I am about 15 minutes or so away. Seriously. We have a child and we cannot wait around on you.
The ink rubbed and smudged on the shirts within 4 hours of normal indoor wear.This company does not issue refunds, even when the issue lies in their cheaply made, low-quality prints.The cherry on top: after I told the associate I had been speaking to that I accepted that I was not getting a refund and choosing to end the conversation, I made clear I would be leaving negative reviews warning others not to waste their money with this company. Only at this point, after several more than courteous emails with the associate leading up to this point, and after I have bid adieu, does the business owner butt his head in not to apologize or sooth the situation but to literally mock me.Really classy. Save yourself from this scam of a business, shop elsewhere.
Customer service here is awesome. Ashley designed 2 awesome shirts for me and they were ready in less than 24 hours. I love the Tshirts! They aim to please and work with you to get what you like. I recommend them highly.
Big Frog did a great job on a custom order of just a few shirts for clients of Exchange Place, Inc.
I recently placed a last minute order for 12 custom t-shirts at this location. The shirts were ready in less than 24 hours and they turned out great. I highly recommend.
Big Frog is great. They have made my Odyssey of the Mind tshirts for three years. They helped clean up the design and make the shirts look great. They are fast and produce a quality product.
Love this place. Completely custom. great Service. Good Pricing. I had my shirts done while I waited
Extremely Happy and satisfied with their service! I came to Big Frog to print my business info on my shirts and ive been a repeat customer since. They do great work and have an amazing turn around time.
Great place! Reasonable pricing- great customer service and design help - very patient and helpful. Fast turn around time.
The staff was helpful and quick. The product was high quality and well done. Highly recommended!
Thank you so much for working with us and accommodating our design, budget, and deadline! I was really happy with how the shirts turned out, and everyone else seemed to love them too.
These guys are SO AWESOME! Ive had three shirts printed here now and every time, they do NOT disappoint!!! They all look so amazing. Exactly the way I imagined and wanted it to be!!!
Everyone at Big Frog was amazing!!! Super helpful and communicative. Looking forward to working with them again in the future.
I had an idea for a design on the inner sleeve (and only needed 4 shirts), and they were the only ones I could find who were actually willing to try it and for such a small quantity. It turned out BETTER than expected, and I couldnt be happier with the friendly staff and service!
Great design services with open and creative minds. Friendly staff and quick turn around for completing the t-shirt.
Smooth and easy process. Sent in my design on Monday and had my shirts later that same week!
The Bullwinkle logo is eye catching.Bullwinkles Systems Inc.
Nicole did a great job in helping to design the perfect T-Shirts for our Girls Party! She took the time to make it look Great!! Thanks for everything!!
Thanks so much. My Sales Manager loves his new shirts! I appreciate Cathy Whitlock recommending you!
Ive gone here a couple of times and have had nothing but an amazing experience! They have great customer service and are willing to work with a very large orderd and small ones alike. Both times I worked with Ashley and she made beautiful custom shirts for my work place and for myself! I havent been disappointed with their work so far and I know I wont be in future orders either!!
The overall experience from start to finish was done with outstanding customer service. Wes knows how to run a business!
They were really patient and helpful with designing a logo for family reunion t-shirts and can coozies. I placed the order on Monday and it was ready for pickup on Wednesday afternoon. The style selection and quality of shirts and other items is great. I wil. Be sending all my friends here. I couldnt be more pleased.
My shirt turned out great and the service was amazing! I highly recommend them.
Everything! Your customer service was awesome! Nicole was patient, kind, and created the perfect shirt. Turnaround was super quick!
A great experience. Truly professional
Great service and great quality shirts at a reasonable price.
We had to get some last minute family vacation Tshirts designed and printed and Big Frog exceeded our expectation with their 24 hr turnaround and great communication.
Great quality, fast turn around, bulk orders not required, friendly service. Very happy. Planning another order SOON. Thank you.
Wes and team have always been on point when it comes to service, product quality and turnaround. Highly recommend!
Great work, fast service, affordable price. Great way to get printed items and support a local store.
They were very helpful in designing a shirt for my company. Quick work and very reasonable priced.
