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Marc Motors Nissan
1744 Main St, Sanford, ME 04073, United States
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Marc Motors Nissan
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Te
Review №1

I was very satisficed and I loved the entertainment of conversation with Ashley from the service department. She is so awesome. We were also enjoying while waiting for our car 1 of your sales reps. Chris Callahan. He is so amazing. Great personality and we enjoyed him a lot. In fact we had just bought our Nissan back in June of this year. I hope he sticks around because when the time comes I would definitely have him for my sales Rep. So, Thank you Ashley & Chris you guys are indeed an asset to the company.

mi
Review №2

Bought our 3rd Nissan from Marc’s. Had a small issue with brand new Rogue, they went above and beyond to make it right. Phil in service is fantastic, big thanks to Laurie and Aimee, Kevin and the rest of the crew that took care of us. Most importantly my wife loves her new ride

Ab
Review №3

Amazing group of guys! Made my dreams come true. Sean and Tony and Rob were an absolute pleasure to work with!

Mo
Review №4

I went into Marc Motors Nissan just to check in on how much new tires would be for my Sentra. An incredibly nice employee named Ashleigh helped me right away and I ended up leaving with more than I expected. I got a brand new inspection sticker on top of prices for 8 different tire brands with the ending costs. Very professional employees, extremely sweet and comforting for people that aren’t great with cars, they give options. Thank you guys!!!

Ja
Review №5

I can not say how great the staff in the Service dept. treated me. I’m a traveling nurse from WV and I had a problem (Self inflicted 🤦🏼‍♀️) with the key to my Nissan Murano. Ashley went above and beyond to get my key covered by the previous dealer I bought my car from in Marietta OH. She truly was amazing. The other service staff were very helpful!!

Da
Review №6

I needed a repair and an inspection. The repair was covered by my warrantee, and was done at no charge. There was no debate over whether it was covered or not, they just got it done. They were also able to get it in right away and get it taken care of while I waited. I really appreciated how easy and efficient the whole process was. Thank you.

Ro
Review №7

The service of the team here is Fantastic. Aimee, Derek and Rob were extremely helpful. They made my buying experience fast and efficient. I will definitely be back and recommend my friends to come here.

Ma
Review №8

I purchased my Murano there, and of course have my oil changed there.Had a very slight shimmy on my steering wheel … they took care of it!…. Perfection!By far Marc Motors Exceeds all expectations.. when I am ready to trade in, without a question I will be getting my new car there!Best in class

Ch
Review №9

Had vehicle serviced the other day, took one hour to do oil change and tire rotation. They they quoted me almost $100 to remove a “rats nest” for air cleaner box and replace air filter. I removed air filter box and found a couple acorns. On my second service they quoted me on replacing cabin air filter and on this current service they didn’t recommend changing this filter. Seems like they just want peoples money for services not needed.

C
Review №10

I brought it in for an oil change etc and they found a leak that needs to be repaired. I am very thankful that they did that. I have had vehicles in the past where I have mentioned issues and they tell me there is nothing wrong. A few years later, bam, problem! Usually when the warranty is gone. Then I find out that what I was hearing was exactly what led to the problem! Thanks for picking up on a leak I never would have noticed until it was too late.

ka
Review №11

I am very grateful to the Nissan team for their help. Especially Theo and Philip. They were both very kind and went above and beyond to give me a pleasant experience in purchasing my vehicle. Theo is by far the best car salesman Ive ever met. Thank you Nissan! I will definitely be back!

Ma
Review №12

I am still learning about this Kicks Car but the sales person attended to my need as soon as I walked in. What she was not sure of, being a beginner, she found out what I needed to know. She was very gracious at making me comfortable and acceptant of the extra people that were coming to my side to make sure I got what I needed and not what someone might want to sell me.

Li
Review №13

Hi very very goodSales team made us feel welcome and met of our needs.A big thank you for great customer service

TE
Review №14

The service advisor was friendly and courteous knew what she was doing and had me out of there quicker than I thought

Ch
Review №15

Typical car salesmen. Arent 100% truthful on what they are selling you, and then cold call you to do it again to you. Wouldnt recommend, they arent out for your best interest.

Me
Review №16

Tony C was so helpful throughout my car search, I really didnt know what I wanted. He was extremely nice, down to earth and listened to what was important to me. He made great recommendations and I felt 0 pressure. Everyone else was very kind and helpful too. I appreciate the genuinely good customer service. Ill send all my friends and family to Tony C. Thanks again, much appreciated. PS I feel so fancy in my new ride, the Murano is AMAZING.

Ka
Review №17

We always go to Josh & he is amazing. He is friendly and takes the time to make sure we are happy. We will be back.

Ba
Review №18

We were there looking for a new vehicle and we found one that suited our needs. Your sales representative Damon very pleasant and responsive to our needs.

Em
Review №19

Service is HORRIBLE I will never buy from the Nissan dealership again. Impossible to work with. I just need my sunroof fixed on my Altima I got in March. Now Im looking at water damage too on a car I just purchased in March. Horrible choice by taking my business over to Nissan. Insurance wont cover the damage because there was no event to cause the sunroof to basically explode. I will pay to fix the damage but hard when service cant even give a call back with a qoute

Je
Review №20

Chris Callahan was an awesome salesperson… I definitely give him a 10/10

Da
Review №21

Great customer service at Marc Motors. I was not sure exactly what car I wanted when going to the dealership and all the employees were helpful and personable when helping me choose my car.

MA
Review №22

The staff at Marcs is very friendly and attentive. They were this way not only before the purchase of my new pathfinder, but continue to show the same level of customer care now a year later.

Ja
Review №23

Huge shout out to Chris Callahan here. He is very motivated and helpful and will get the deal done!

Am
Review №24

Ashley had fast, friendly service.

La
Review №25

Its a car dealer, I didnt know sharks have fangs. They only care about your money so when they smiling at you just think twice.

Ha
Review №26

Had such an amazing experience buying my Nissan Rogue through Gene at Marc motors. I felt comfortable and like I got everything I was looking for. If you’re looking for a trustworthy dealership and salesman, Gene is your go-to! Thank you!

Br
Review №27

Wonderful experience! 10/10 would recommend! 😉

El
Review №28

More than impressed with Marc Motors Nissan!Went in with high hopes for a vehicle and Nicky Boston did everything to make it all possible. His customer service was superb and listened intently to what I was looking for. He didn’t try to up sell or push multiple vehicles in my direction, he made the experience enjoyable and informative. Would highly recommend if looking to buy a vehicle at this dealership going on and asking for him. If there is a vehicle you’re really interested in he will go above and beyond to make it all possible.

K
Review №29

Service team is awesome! My car was scheduled for a warranty thing tomorrow, so I went to drop it off tonight. I realized on the way there that I wouldnt have a car tomorrow at all, since the person I carpool with was told today that he had an emergent work trip that leaves tomorrow, so I couldnt ride into work with him as usual. I asked if they did loaners, but they didnt. They looked at the clock and said they could get it done tonight if I could make it back by 6. Ill be heading back to pick up my car in a little bit, and Ill have my own ride for tomorrow!

Lo
Review №30

We just bought a Nissan Frontier and Damon Kingsbury was our salesman. He made the experience a great one. He walked us through the whole procedure and was very professional!

St
Review №31

Service on my Nissan Pathfinder. The work was done in a timely manner for the amount of work done.Great communication with Kevin at the service desk and the work to be done was all layed out on my smartphone for me to see and approve each faze of the job.Scottie the mechanic did a great job and went the extra mile to make my Pathfinder run like new. And it is a 2010 to boot!5 Stars from me for sure. And as before will go back and feel great about where Im going.

Ja
Review №32

The overall experience was good Kevin at Marc Motors took care of the problem and I appreciate the service.

st
Review №33

Simple transaction took less than 1.5 hrs.No trying to up sell me on other features.

br
Review №34

ATTENTION ANY MANAGER THAT READS THIS:I would like you to call a staff meeting to commend your salesman, Gene! This is one awesome guy to work with. I never thought a truck buying experience could be so fun, but here we are! Gene is thorough in his explanations on the process, he makes sure everything goes smoothly, and he is very easy to talk to. My husband and I loved chatting with Gene, and are so thankful to have met him. Let’s be honest, the car buying process is long, and with the “Hail Sale” going on right now, the process was even longer, but Gene made it so enjoyable. 10 out of 10 would recommend any friends or family to Marc Motors in Sanford, just so they too, could work with this awesome guy! We love our new 2020 Dodge Ram. Thanks Gene for making this such a wonderful experience, and thank you Marc Motors!

Th
Review №35

Wouldn’t recommend doing business at Marc Motors. They low balled me 10k less on my trade in compared to any other car dealer.

Gl
Review №36

I was very impressed with the staff today.The staff was very thoughtful of our needs not only with purchasing the car and getting the best deal she could get. But they made sure we were well hydrated I this heat. My daughter was car shopping and finally left with a new car. I would recommend Marc motors

Ja
Review №37

Marc Motors provided me with a price, which was my purpose for contacting them. I dont like or have time for the sales gimmicks and games. When I inquire it is because I am seriously looking to make a purchase - if I get the details I need to make my decision. Once I have what I need and I feel like my questions or concerns have been addressed - then I follow through to complete the deal. I get a vehicle and you get a sale. Win-win!

Ha
Review №38

Staff was extremely friendly. I was greeted immediately and was told they would be right with me. A staff member showed me to the waiting room and gave me an estimated time frame. When the time frame given was almost up, another employee came out to let me know it would be just a little longer and explained why. The waiting area was extremely clean and was a welcoming area with refreshments and a tv. My total wait time was a little over an hour but they did a full maintenance check, oil change and inspection. The time flew by and I appreciated the staff going above and beyond, getting everything I needed done for me that day.

He
Review №39

Derek and Matt I dealt with and was a pleasant experience. I still have to get back with Derek to explain all the bells and whistles on the car. Will do within the next week. Love the Rogue.

Lo
Review №40

I like Marc Mortors very much! Everyone is very nice, especially Gene! Always honest, which is very important to me.Service Dept is great!!

ka
Review №41

Very happy with the service that was provided today Damon was very helpful with any questions I had and actually listened to what I wanted instead of trying to convince me on a car I didnt want also was very polite and friendly. If youre in the market for a new car go on over to Marc motors and ask for Damon you wont regret it!

Do
Review №42

Brought our car in for service this morning. Jackie in service was very helpful.A very courteous staff.

St
Review №43

Marc Motors assessed my cars mileage, inspected my car and made very good recommendations that I have approval to go ahead with. I highly recommend Marc Motors service team.

As
Review №44

Last week I lease my 2nd Rogue for Marc Motors Nissan. I went in to put on new tries on my 1st rogue. The sales department and the service department were very helpful. Had wonderful help from Christopher Callahan and Ashley in service department. I would definitely recommend Christopher for your next sale consultant for your next vehicle. He will totally help and make sure you understanding anything. I was to get the update model that I wanted. Im very happy my new rogue.

Cy
Review №45

I was greeted with a smile early on a Saturday morning. The young lady who checked me in was great. Answerd my questions and went above and beyond! Breath of fresh air she was.

Ja
Review №46

Great experience and at a great price! I love the car and will definitely continue my business here.

Ma
Review №47

A very friendly and safe place to go to have repairs done on your Nissan. They also offer a 10% discount to Veterans.

an
Review №48

I bought a Sentra today and Nick Boston was my sales guy! He was polite,helpful and made sure I understood everything! If your looking for a new vehicle I highly recommend going through Nick!

Am
Review №49

Everyone at this dealership was so polite! Nick B was a very amazing guy to work with to buy a new car! Would definitely recommend this place!

Jo
Review №50

My expectations are high for the service group and continued to be very happy. Personnel are very friendly and competent. Always a 7joy to visit Marc Motors.

Ta
Review №51

Gene was extremely helpful and did a great job helping us through the process

Ri
Review №52

Always great service here. Ken has been great in the past and Jackie on my last visit was outstanding.One complaint: In the years Ive been bringing my truck here Ive always been promised a complimentary wash and have never got one.

Jo
Review №53

Great service, everything was explained and wait was not too long.

Sc
Review №54

The sales team were excellent! They took the time to meet all of my needs in a very professional and timely manner. Very impressed!

Ja
Review №55

Went to go buy a car and has some weather incident that day that ended up ruining the car I was looking to purchase. After almost a month of trying to find a new car through them (which is difficult during Covid) my sales guy Derek and manager Matt were more than happy to direct me to get help in a proper way. With the help of Amy and the VP we were able to pull some strings and get me into an even better car than the one I was looking for originally. Thank you to everyone who helped me and I highly recommend buying a car through this dealership.

Ch
Review №56

Denny was amazing! Made sure I got into a safe vehicle for my kids. Even showed us where the play room was for the them. The entire 6 hours I was there. My kids kept busy. Denny kept things consistent and as fast as he could. I am very pleased I was able to trade my car in after being told by many dealerships it would be impossible.Keep in mind I was only there for so long because they were trying to get me a good deal in my price range. Time was no problem because the outcome was amazing.Happy to be a new owner of a 2020 Nissan Rogue. Definitely recommend them.

My
Review №57

Excellent customer experience and bought a perfect truck for us!! Stewart was very friendly and gave us personalized treatment and made the process easy. He explained everything in detail and helped us understand all our options. We bought our first brand new 2018 Nissan Titan. Marc Motors Nissan and Stewart Stone are highly recommended!!

An
Review №58

Service manager treated my wife and I very .very satisfied

Ki
Review №59

Jessey the service scheduler was extremely helpful

Sh
Review №60

Amazing customer service, they were able to pinpoint all my worries and work with me to make me comfortable and happy with my purchase. I would recommend Marc Motors to all of my friends.

Ti
Review №61

Honest people and helpful

Te
Review №62

Thank you Nicky and everyone for your time and dedication, I truly appreciate it!Hey Nick you rock my friend, thanks very much!

La
Review №63

Very good visit.happy with the answers that I got.advise was very helpful,very thankful that I can b told what to expect.as a women.that doesnt always happen.mark motors was very up front with me, I appreciate it .

Pa
Review №64

Always great service 👍👏

Ro
Review №65

I just recently purchased a new 2021 Altima just this week. This is my 4th vehicle that I have purchased from Marc Motors. There is no need for me to go anywhere is else when it comes to meeting my needs for a vehicle. Marc motors treats me like family and they always give me a great deal at a fair price. I referred a friend of mine last month and she walked away with a new Rogue Sport and she loves it. Their customer service is impeccable! The only time I will ever go to another dealership for a vehicle is if Marc Motors is no longer in existence.Sincerely,Rossie B. Lontine-KearsonVery Satisfied Customer!

Gr
Review №66

This was my first experience with Marc motors. It went very well and very easy. I would definitely return to buy another vehicle

Al
Review №67

Came here to Marc Motors not sure what I was looking for and had Gene help me out and he made my experience so amazing I don’t think I would’ve been able to get such a amazing deal on a car I’ve always wanted !! Highly recommend Marc motors and ask for Gene!!

Ph
Review №68

I was looking to trade in my 2016 Frontier pickup for a newer one. Nick Boston, my sales person was excellent! He helped me figure out a way to get my dream truck, and was completely professional and courteous throughout the sales process. I have been a Marc Motors Nissan customer for many years and will continue to be!

Jo
Review №69

Always friendly staff and service you can depend on. Bought both my current vehicles here, one new and one used. This is how an auto dealer should be.

Mi
Review №70

I had Gene as a salesman and he was absolutely amazing!!! Definitely will recommend!

Ca
Review №71

Best buying experience I have ever had in buying a new vehicle. Fantastic vehicle at a fantastic price. They are the Real Deal.

Ti
Review №72

Sales staff was very good. One young man was new but another more experienced sales person helped. The atmosphere in and around the showroom was very positive. We also met the owner Marc who we were told is always in the store. Even the last part of the deal, which I always dread - meeting with the finance person - was really positive. No heavy sales pitch to add on a bunch of warranties that we dont want. I have bought a bunch of cars over the years and really dread the whole process. This initial experience at Marcs was very positive.

Su
Review №73

Had a great experience at Marc Motors...service was above and beyond by our salesman and the dealership it’s self.We are very happy customers and would recommend them to anyone.Thank you Nick!

le
Review №74

I went in as a woman by myself, and assumed that I could be taken advantage of..... Isaiah Brown was my sales associate. When I finished with the paperwork I felt like I HAD TAKEN ADVANTAGE OF HIM!!! He was kind, knowledgeable, and went above and beyond to make me happy with the purchase of my new NISSAN!!!! It was the best car buying experience that I have ever had!

St
Review №75

Had my oil change done and tire rotation. I was told that I needed an air filter cause of mice or some critter was making a home in the air filter. My husband who is a mechanic said he would change it not to pay your very expensive filter and to clean out the air filter area.When my husband went to change the air filter nothing was done, it was not cleaned out. He called and talked to Kevin who said we would have to charge you to clean it out. It took my husband 20 seconds to vacuum it out. It comes to a conclusion that they make a commission on other service items they sell to a customer. So you push the service on them.Your customer service is very poor and Kevin is very arrogant. Good customer service usually sells cars. Your customer service will never sell us another car or anyone we are telling.

Ca
Review №76

They were great. I needed a vehicle and they did everything they could to help me get one. This is the second vehicle I have bought from Marc Motors. All of them are extremely nice and will do everything they can to help.

ka
Review №77

I do love the friendly customer service in the service department but the last two visits when scheduling an oil change they added tire rotation in which I didnt know until it was done. when I asked about it they said it should be done at every service appointment, but in the past it was done every other service date. This is something I can do on my own if needed and when it was every other schedule service appointment I didnt mind having them do this. but we are at hard times right now and I was not happy the way I feel they sneaked this in.

Ka
Review №78

We were extremely pleased with the experience of our recent purchase of a 2020 Nissan Pathfinder. Our salesman Gene was very knowledgeable and did not pressure us in any way. We feel that the purchase price was very reasonable and they gave us a generous amount for our trade-in. We will definitely recommend Marc Motors to our friends and family who are in the market for a new vehicle.

Me
Review №79

Gene was amazing! Hands down best guy in the business! He worked with me backwards and got me into a car that day & drove off the lot with my first car ever!!! Thank you soooo much!

As
Review №80

My dealer Nick Boston was very helpful and knowledgeable and able to find me the perfect vehicle. Thank you again. Also the help we received from the financial department was wonderful. Thank you again.

Br
Review №81

Had some maintenance work done recently. Dropped it off and picked up the next day. Very couteous customer service and explained thoroughly all the work that was done and why.

Ry
Review №82

The process of purchasing my 2019 Nissan Frontier was a positive experience. Nick Boston was excellent and a pleasure to work with. Previously, my father had bought a car from Nick, and also had nothing but praise and respect for all that he was able to do for him. He was very smart, fair, insightful, and real professional. I really appreciated all Nick did for me. He was very straight forward, answered questions with clarity and really looked out for me throughout the process. I feel as though he really had my back. Because of Nick and also other members of Marc Motors, I see myself returning and working with this dealership in the future from now on.

Li
Review №83

Thanks Andy Currier, and Marc Motors You made my car buying a pleasant experience, they worked hard to get me the best options for my situation. I drove home same day new car, no headaches, no problems. Life is good today.I would recommend and send anyone there that is looking for a car. Great place. No pressure

La
Review №84

Great experience purchasing a new vehicle here! I told Gene exactly what I was looking for and he found me the perfect car. He was professional worked with my requests. It was the speediest car purchase I’ve ever made!

Ap
Review №85

Andy was great! He simplified the process for me and was very down to earth and easy to speak with. Highly recommend him!!

Em
Review №86

I came to Marc Motors following a glowing word-of-mouth recommendation...but I cant say that I will entirely return that favor. I came in to trade in my (still financed) car and bought a new car that I absolutely love. Our sales associate was great. We took our time together and really went over the numbers. We went back and forth on the numbers a LOT, in fact, which will be important soon. Did I sign the papers at the end of the day? I did. Thats on me. I didnt expect to be lied to, so I didnt look for the lie. I was told that my current car would be entirely taken care of (exact words, Well take care of the whole thing.) Marc Motors would pay the balance of the loan, which made good sense because that was the low-end estimate of the cars current value (and the car came with several value-added items, like brand new Husky floormats and a full set of barely-used winter tires with rims, worth about $1k all together). Thats what I was told they would do, so thats what I believe. Again, I fully accept that I should not have taken them at their honest word and should definitely have double-checked the many numbers that we discussed. At no point was it verbally confirmed how much money they were giving me for the trade-in: it was a mistake on my part not to ask, and suuuper shady in hindsight that they never once offered that information, merely repeated assurances that the car would be paid in full. Sure was: turns out that they paid OVER $2000 LESS than was owed on the car, and just rolled the balance into my current financing. By the time I was shown the true numbers (that of course I know I should have scanned more closely) I had already made my down-payment and, between taxes and fees and my full expectation of their honesty, I signed the papers. Whose fault is it really if you dont expect to get cheated at a car dealership? Hate to say that my downfall was believing the word-of-mouth about their honesty. I do love my new car. I may even have gone through with some version of the deal had they been 100% honest from the start. But they were not honest: the whole basis of our deal was that they would pay off my current car. They lied. I was too trusting to catch that, and I will give the same warning to everyone who asks: BUYER BEWARE.UPDATE (8/12): I spoke with Aimee at Marc Motors. I was able to express my concerns and I felt like those those concerns were listened to. She was clear that this is not how they intend to operate and they will continue make an effort for customers to be treated with transparency. I didnt expect them to make up the missing money (the deal is done, after all) but they did make a gesture to compensate for some of it, which I appreciated. Still bummed, but moving on.

Sa
Review №87

Scheduled 8:30 Saturday oil change and was told they were going to do 2 recalls as well. Waited way too long. Got a loaner car and was told would be ready by 11 for sure. Back at 11 not ready; told ready by 12. Told they dont normally do recalls on a Saturday!!! Back at just before12 still not ready!!!!!! Told okay to go to lunch and come back. Back at 1:10 and it was finally ready.

Ro
Review №88

Leased a new Rogue Sport. Salesman (Nick Boston) treated me extremely well. Found the style and color vehicle that I wanted and set me up with a lease program that works for me.Filled the gas, explained all of the equipment in the car and processed the paperwork with ease. I was very satisfied with my dealings.

Ll
Review №89

Great service

Ci
Review №90

I knew the exact car I wanted called to make sure it was still available set up appointment 2 hours later drove my new car home

Ge
Review №91

I love Marc Motors, they treat you Great! This is my second purchase from them, my first time at new facility. The Managers are awesome, the service center is Amazing and My salesman, Gene was Terrific!! Im soooo happy with my 2020 Nissan Altima.

Ra
Review №92

They put me in a new car with no money down and bad credit.

Me
Review №93

Awesome! Nick Boston was very helpful and listened to what we wanted and needed. He made the process as smooth and fast and he possibly could. I will definitely buy from him again!

Am
Review №94

Very friendly and fast service

Ch
Review №95

Kevin ken jackie and phil are the best service advisors ever!

Li
Review №96

Friendly courteous service.Explanation of service needed and performed. Service completed in timely manner

Cr
Review №97

They charge $150 to install a battery. Highway Robbery. Takes 20 minutes to install.

Ma
Review №98

From the time we got out of our old vehicle to look around and then finally drive off with a new Rogue, our experience was great! There was always someone ready to help with anything. It was a team effort. Mark, our salesman was awesome. Other staff from finance to parts were all involved in the process of making our Nissan Marc Motors experience easy, comfortable and informative. Great Job everyone!

Ro
Review №99

My wife was stuck in a horrible deal she made at Emerson Toyota. Weve been to every dealership around, & nobody was able to help her get out of it. Not only did Marc Motors in Sanford make her a deal that got her out of the financial mess she was in, but the salesman Bob Mahoney was the best that Ive ever dealt with. Thank you Bob for your time & diligence, & thanks to Marc Motors for the great deal...

Ka
Review №100

Damon Kingsbury is by far the best salesperson I have ever had. He listens and does whatever he can to make things go easy.

Information
100 Photos
100 Comments
4.5 Rating
  • Address:1744 Main St, Sanford, ME 04073, United States
  • Site:https://marcmotorsnissan.com/?utm_campaign=google_my_business&utm_medium=organic&utm_source=google
  • Phone:+1 207-324-3454
Categories
  • Auto repair shop
  • Nissan dealer
  • Truck dealer
  • Used car dealer
Working hours
  • Monday:8:30AM–7PM
  • Tuesday:8:30AM–7PM
  • Wednesday:8:30AM–7PM
  • Thursday:8:30AM–7PM
  • Friday:8:30AM–7PM
  • Saturday:8:30AM–5PM
  • Sunday:Closed
Offerings
  • Oil change:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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