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Storage Rentals of America
5018 Milan Rd, Sandusky, OH 44870, United States
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Storage Rentals of America

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Ke
Review №1

I want to thank Diane for all of her help with the rental of my storage unit. She was absolutely wonderful! She was personable and very friendly. She made my decision to rent from here very easy. There should be more people like her in the customer service industry! Thank you Diane.Kelli Hope

Je
Review №2

Diane was wonderful!! Used them 3 years ago and she was wonderful then too! Does she ever have a bad day. This woman definitely deserves a pay raise!

Mi
Review №3

Diane was so personal and conscientious with her time with me that she was the deciding factor of renting a unit at Storage Rentals of America. Thank You Diane for your beautiful spirit! - Mickey

Ti
Review №4

Love this place! Diane is awesome!!! Definitely will use them again!

Er
Review №5

Absolutely wonderful, Diane was so helpful and knowledgeable and help us out so much ... Very happy with the facility and with staff

Ja
Review №6

I had an excellent experience with this facility. Diane is a friendly and helpful person who does a great job. Clean units with good security. Thanks for taking care of my storage needs!

Sh
Review №7

I felt like a celebrity when I went there! The desk clerk ( Diane) was very thorough and took the time to show me 2 units that was pretty far to walk to. ( I drove). She explained everything in detail and I felt as though I had made a new friend. I would highly recommend this place. It is also clean and secured by a gate.

Ja
Review №8

Had a great experience from Diane at this location. My rental was not available at the time, but she was able to work out getting me a vehicle that would fit what I needed

Su
Review №9

Safe, clean storage with the best employee! Always helpful and friendly! Thank you, Diane!!

Ka
Review №10

Used this place for a couple months in transition. Dry. No bugs or other vermin. Staff is friendly and helpful.

Ju
Review №11

Great storage my girl summer Jenkins has a unit much expensive but nice and gated

Ty
Review №12

Diane is absolutely amazing, knowledgable, and professional.

De
Review №13

I was shopping around for a storage unit, I stopped to talk to Diane, she was friendly, knowledgeable, and helpful. Willing to work with my needs. Paper work took no time at all. Clean secure units. Diane also helped me find affordable moving assistances for items I could not move myself. She told me about moving vehicles I might consider in the future. A great asset to the company. Thanks Diane.

Ch
Review №14

Add to pick up a one way penske truck rental. The lady working there was very kind, but these cheap rascals are using an outdated old Dell computer that kept crashing and I lost Over an hour waiting on their computer to reboot properly. I have a 1000 mile drive at that hour was precious to me. OK update it soon!

Re
Review №15

I have had a large unit with this company for several years now. When Storage Rentals of America bought out the old company, they raised my unit price by nearly $35 per month. Now Ive recieved another notice in the mail, stating that they are raising the prices yet again... for no specified reason. This time is going up about another $10. When I called and spoke with the woman who runs the office, she said that the new owners stated that they will continue to raise the prices because most of their units are occupied, and people will pay! She also said that until people start going somewhere else, and they start losing business, the prices will continue to rise. Very unfortunate for the loyal customers... needless to say, I am going elsewhere!

Ka
Review №16

Went and cleaned storeage building. Abandoned it. Was my late husband stuff. Why it was done you raised the rent.

Br
Review №17

Nice facility, reasonably well maintained, friendly staff.I was there to pick up a rental truck, when there was a problem with the rental company having the correct items ready the staff here went far beyond a simple servicing provider and made sure I had what I needed.

St
Review №18

Diane at the desk is the best!

Da
Review №19

Friendly Curious great people

Al
Review №20

We had a storage unit here for 5 years. Im not sure who the owners are now or if the policy changed but the rent on our unit went up every 6 months the entire 5 years we had a unit. We rented a unit the size of a one car garage. It was always dry and we never had a problem with bugs or rodents inside. There were usually multiple lights burnt out on the property that werent always addressed promptly. One of the reasons we chose this place was its location and that it was gated. They had just updated their security system for the gate when we moved out. Both the people working the desk there are friendly and knowledgeable. The one time we were late on a payment, they went out of their way to get ahold of us to make sure everything was ok (we usually paid a week in advance) and ended up not charging us a late fee as it was a problem with the mail.

Da
Review №21

Would score higher, but went to make my payment on the first of the month. Facility was closed. An inconvenience to me to have to go back, several times. Diane is a true keeper, makes every visit very pleasant. Brought my issue to Dianes attention, a viable solution for everyone. 🤗

Lu
Review №22

Diane and the staff at Storage Rentals of America were more than helpful with all my storage needs!! Highly Recommended!!

Co
Review №23

The employee working here stayed past their lunch break so I could get my paperwork done and was extremely friendly and helpful. I appreciate it.

Me
Review №24

Its secure, the roadways inside the location are descent however the unit doors are flimsy and come off the track quite often. My opinion is they are highly Over priced for the quality.

Ja
Review №25

I really like this place

Sa
Review №26

Storage zone is a RIP OFF. They scam people out of their money and takes peoples belongings!! I owed 93.94 every month which I started in 8/27/2016, THEY charged me a $20 late fee (which I rightfully deserved) but Dianne tried to jip me out my money after I paid $350 11/12/2016. I realized they were going to make me pay $541 and I only owed $373. They are scammers! PENDING LAW SUIT

je
Review №27

I hope they fixed their snake problems!

Information
13 Photos
27 Comments
3.7 Rating
  • Address:5018 Milan Rd, Sandusky, OH 44870, United States
  • Site:https://sroa.com/storage_units/ohio/sandusky/?utm_source=google&utm_medium=organic&utm_campaign=google-my-business
  • Phone:+1 419-573-0079
Categories
  • Self-storage facility
  • Automobile storage facility
  • Cold storage facility
  • Moving supply store
  • Storage facility
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–2PM
  • Saturday:Closed
  • Sunday:9AM–4PM
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