Diane was absolutely great! We came in just expecting to look around. But she really took her time to find out what we liked the best. She showed us the temper pedic ergo adjustable base. And it is incredible! Could not be more happy with our experience and Diane made it all happen!
I never thought buying a mattresses would be such an exciting endeavor, and Tami made this happen. We met Tami on a weekday, no one else in the store and off the bat she was friendly, polite, and professional. She knew the in and outs of the store products and helped my partner and I find the right mattress for us. She had us try different products, running from one side to the other, making it fun and exciting to understand our needs. When the time came to it, she provided us with the space and privacy for my partner and I to talk and come to a decision. We never felt pressured, and on the contrary--we felt helped finding the best option for us. We both have opposite preference in comfort. Soft vs firm. Yet Tami helped us find the comfy spot for us. Lastly, delivery was within two days! TWO days! Arrived promptly, and the two gentlemen that brought the mattress did not hesitate to move and carry where we asked them to.We couldnt be happier and know that this investent was done right with the exceptional help we received.
Looking for a new bed. This was our first stop. Tami was great and very accommodating! We left owning our new bed and base! Couldnt have asked for a better outcome! Thank you so much for all of your help! Dawn
Visited Sleep Outfitters and was very impressed! The two ladies working were outstanding! Very professional, friendly and made the process as easy as can be! Never felt uncomfortable or pressured. We left the store with 3 new beds and I can’t thank them enough! 10/10 recommend
Diane was wonderful, no pressure, very patient. Very personable and professional at the same time.
Tami was a amazing with us! Even though the A/C was not working, she was pleasant and patient with us and made sure we had what we needed to be comfortable. It turns out the firm mattress we tried in the store was more pliable because of the heat in the store. It definitely wasnt the right one for us when it was delivered, and Diane from the store did everything in her power to make it right and that we found the perfect mattress for us. Highly recommend!
One stop shopping with excellent customer service. No pressure with time to look and try out variety of mattresses to find the perfect fit!! Tami was wonderful!!!
I love my Temperpedic bed and adjustable base ! My salesperson Diane was wonderful. She was very pleasant, knowledgeable, and helpful ! I would highly recommend going to Sleep Outfitters for your mattress needs ! I was very impressed !
We had a wonderful experience! Diane was so helpful! We will definitely tell friends and family this is the best place to go for a mattress. Thanks Diane!
Diane was delightful and extremely helpful. This was very pleasant and no pressure experience. We purchased the determination firm with the ego base.
The store had a nice selection of mattresses for any budget. Diane was super friendly and worked with us to get a great deal. She even got us free delivery within 2 days!
Diane took her time and made the experience fun and comfortable. We did not feel rushed into a decision. Excellent experience.
Very pleasant to work with! Awesome new Tempur-pedic cooling bed. Easy financing making it affordable to get into our dream bed. Tami was very knowledgeable about the products and finding the right fit for us. Highly recommend Sleep Outfitters for your next bed.
Tami was so helpful in finding us a mattress for a trundle bed. Thanks for your help and excellent service! Also, store was very clean and neat.
Great experience with Diane! We were able to order our new bed quickly and it was in stock! Highly recommend visiting Sleep Outfitters Sandusky!
Bryan was THE BEST! He helped me meet all of the expectations I was looking for. I will continue to be a repeat buyer due to his amazing customer service. Huge shoutout to him & all his hard work. My family and I appreciate you Bryan..I will be sending everyone I know to you! ❤️
Tami knocked it out of the park helping us to find the perfect mattress! Thank you!!!
I CAN NOT EXPRESS HOW AMAZING THIS PLACE IS!!!!!!! my experience with Tami was absolutely amazing, she took me through all the options, helped me find what was best for me, not her, or her compony, FOR ME. I recommend this place before any other, it is not just an experience of finding a mattress, it is an experience of finding a piece of furniture that you are going to spend most of your time in. Tami helped me not only get it right, but get it right the first time, LOVE YOU TAMI!!!!!!
Sleep outfitters in Sandusky was amazing. Tami was super helpful and gave me all sorts of advice and helped me on prices. Thank you so much!
Amazingly experience with Tami at sleep outfitters in Sandusky Ohio. She was a wonderful person to work with and I would definitely recommend her to anyone looking for comfortable sleep.
Salesperson was super knowledgeable and helpful. Listened to what we wanted/needed. Got a Great deal. Delivery men were very polite and quickly got our new mattress/box set up. Took all kinds of safety precautions with masks, gloves, and foot coverings. Would definitely recommend.
Diana was amazing! Took the time to show us every option. Extremely patient and informative. Amazing experience!! Thanks again Diane!
Had a great mattress shopping experience with Diane! She was very helpful and knowledgeable and did not pressure us in any way. We appreciated this as we were not at all looking forward to mattress shopping. Cant wait to have our new mattress delivered!!!
Diane was great! She made our purchase such an easy decision with a great price! I will definitely be back next time I have to purchase any bed for my home!
Diane was excellent! Very low pressure and helped us find the perfect bed for us. Made the entire process easy.
Diane was very helpful, nice and had a no pressure approach. She is very knowledgeable In the products. After taking the survey we easy found the matress for us. After 3 stores this was our best experience and best prices.
We recently purchased a mattress from Sleep Outfitters and we are very pleased with our choice. Not only the mattress but the store. Diane was knowledgeable and patient explaining our options. They had our mattress in stock and it was delivered and set up in a couple of days. It was a great experience and made our mattress shopping easy.
Diane was very helpful in helping us pick out an ideal bed
Tami was wonderful. Very friendly, informative and knowledgeable. Definitely recommend Sleep Outfitters in Sandusky!!!
Fabulous service from Diane! She was extremely welcoming, personable, and knowledgeable. She helped us stay within budget (actually a little below budget!) while still making sure our needs and desires were met! This was the third store we visited that day and my husband and I both agreed we wished that would have been our first stop. We will definitely use Sleep Outfitters and Dianes help for any future purchases.
I took forever to decide, but Diane was patient with me. And no pressure at all. A restful experience.
Tami and Diane’s help was invaluable in helping me buy my first mattress. Thank you to the team at Sleep Outfitters Sandusky!!
Preselected set online and made an appointment to finalize purchase. Diane was great. She upgraded my selection while staying within my budget. No pressure! Thanks, Diane.Delivery guys great! Not only did I get a two hour window the day before, the guys called me when they were 1/2 hour out. Five minutes (if that) in and out. Old set removed and new set put in place. 👍👍👍Went back to get mom set up with an adjustable bed. Diane came through for me again. Thanks!
Diane helped us find what bed was best for us, fully explaining the differences between each product. She actually took the time to explain fully all of the features and was very honest about which features seemed to fit us and which didn’t. Not the “sell the top package to every person” kind of approach. Genuinely cared about us and our situation. 10/10 for Diane.
I am very impressed with this store! Ann was very friendly and very helpful. Made picking a bed so much fun and so easy. They have great prices and have a 10 year warranty! You can even try the bed out! I love that we stopped here.
Purchased a new hybrid mattress with the ergo adjustable base. Staff was very knowledgeable and helpful with choosing the best mattress for us. Was very pleasant experience.
Diana Morrison was very helpful . She helped my wife figure out the best mattress for her back and body pains . My wife loves it. I had intentions of visiting a couple more stores before I made a purchase. It didnt take me long to figure out that there was no need to go somewhere else. Thanks Diana!
Diane was awesome!! There was no pressure and she answered all of our questions. Highly recommend Sleep Outfitters!!
Great service from Diane! I shopped several stores and this was by far the most low pressure, laid back experience. I compared prices and their deals were good. No attempts to simply push the highest price, instead helped me find a mattress that worked for me. Yes, there is a delay getting the mattress (maybe 3 weeks) but that is due to COVID, NOT the store. I had the same delay or longer at other stores depending on the mattress.
Diane helped us out today and it was a wonderful experience. She was very patient and pleasent, it was the best service Ive had from a matress company. If you are thinking of upgrading your matress please go there. They really know what they are doing.
Diane was super sweet and helpful! She helped make a stressful time a lot easier!
Diane was absolutely amazing! Bought a split king size adjustable bed excellent! Great investment
Ann was wonderful. Came in with a budget, got an amazing bed delivered (free) with an amazing warranty. She helped me find exactly the right mattress in my price range, *I* am the one who selected the slightly more expensive mattress and she made it work for me! Mattress shopping can be so overwhelming and she was terrific. Plus, what a great warranty and 120 sleep test.
Diane was really good with is she made sure that we were Comfortable with what we are getting and made sure that my daughter was good to I highly recommend sleep outfitters to any one and everyone
Brian and Diane are very helpful and nice to talk to. The beds are comfortable and the prices are very affordable.
I had to visit the store several times and Bryan was so helpful with my questions to make sure I found the perfect mattress.
Diane was such a great help. She was able to find the perfect bed for me.
Diane and Brian were a great help with the purchase of our new bed, they answered every question and very knowledgeable about the product
My husband and I had an excellent mattress buying experience at Mattress Warehouse. Anne is so knowledgeable and patient! She made sure we were comfortable and is excellent at her job. We also ended up with small tear in our box spring and she went out of her way to contact us as soon as she heard this from delivery. She has already set up another delivery for us to ensure there are no rips. Anne is exceptional and such a sweet, kind saleswoman. Highly recommend! EXCELLENT CUSTOMER SERVICE!
Ann was a delight and so kind! This was my first mattress purchase. She did not rush me at all and showed me many options. Definitely get your mattress from these professionals! Lovely shopping experience.
Diana was the most knowledgeable and pleasant sales person I have ever dealt with. She was very helpful with us in choosing a mattress to fit our needs. She showed and explained the different qualities of the different mattresses then let us make up our own mind with no pressure. We will recommend her and the store to everyone. Thank you !!
Diana was very helpful. She was upfront/honest and showed us mattresses that fit our wants. She did not try to upsell us and did everything to get the best pricing on the mattresses and adjustable bases we chose. Highly recommend Diana and Harrison at Sleep Outfitters. It was the best experience compared to several other mattress stores in Sandusky.
Diane was very helpful with all the bad experiences with dealing with sleep number and there customer service I wasn’t in the mood to be rushed into a decision with another mattress sale. She took her time and made sure we had the right bed for the wife and I. Next time I am in the market for a new mattress I will be stopping here first just hope she is still here after the 10 year warranty is up.
I live out of state and needed twin mattreses for my vacation rental. Harrison was quite knowledgeable and went out of his way to assist in making my choice over the phone. He called back twice to assure me everything was on time . I appreciated his great customer service.
Walked in and Meet Ann told her I was looking for a full mattress and box springs for my 6 yr old son... she lead me to the perfect mattress and not only was it comfortable but it was it the best price point too! I also bought a I heat my pillow too for my self. Ann was super friendly and very helpful.
Diane was wonderful! No pressure to purchase and helped us find the perfect mattress. Great experience!
My experience at this location was amazing. Superb customer service and attention. Samantha answered all my questions and really took the time to help me find the perfect mattress for my back problems. Will definitely recommend them and go to them if I need anything else in the future!
Diane was very helpful and knowledgeable. Thanks again..
Update: We were supposed to have our bed delivered Saturday, but apparently it didn’t come in. It is now Monday and our bed is supposed to be here today, we’ll see. Disappointed in having to wait over a week for delivery. NOW WE HAVE TO WAIT UNTIL THE 5th! That’s 3 weeks!! So if you’re looking for a bed right away, do not come here.Incredible experience! Completely listened to our needs and wants. Was able to find a quality mattress within our price range! Would 100% recommend!
Diane was absolutely wonderful. I have bought from her another time. She will bend over backwards to help you. My mattress was for my big rig and she did her hardest to find me the right size. I will definitely buy from her again and again 10 stars
Diane did a great job with helping us find a matress that was just right for the both of us!
Diane was amazing and very educated, made our mattress shopping experience a breeze.
Ann was very helpful and efficient! I stayed on budget and found exactly what I needed. Great experience!
Diana is a very friendly, courteous and knowledgeable sales person. She helped me decide what mattress would best fit the criteria for my particular needs. No pressure! I would definitely recommend Diana and the store to anyone interested in purchasing a new mattress.
Diane was awesome. She treated me like family. She was very polite,honest and trustworthy. Recommend her to anyone!!
Diane was very pleasant and efficient to work with. Plenty of selection with easily understood options.
Diane was great in helping us get the right mattress for our needs. She made my wife and I feel comfortable and listened to what we wanted. If you don’t know what you want, and want to be treated like a person... not just another customer. Go see Diane! Thanks again!
Diane at Sleep Outfitter did a fantastic job walking me through mattresses to help me understand what would work best for me. I fell in love with the mattress and am excited to get it home.
Diana was awesome she was so helpful. She went above and beyond to help me select just the right mattress. She was no pressure at all she really just seems concerned for your needs, I would highly recommend her to anyone!! There was just a little concern if a very small part of my order would get there at the same time and she even called my to make sure it arrived. I certainly did not expect that ... DIANA IS TEN STAR ALL THE WAY.......
The staff (Diane) was very helpful and informative. She helped my fiance and I select the perfect mattress for our lifestyle and budget. She was polite and respectful. Will return in a few years for my next mattress purchase 😜
Diane what a wonderful person to work with. We have bought from her before and again we’ve had a excellent experience buying our sealy copper mattress. Thanks again The King family.
The service was absolutely wonderful and we found a great mattress. Special thanks to Diane for being such a wonderful person and for providing us with her best. Greatly appreciated.
We had the best experience with Diane the store manager. She was amazing on showing us all our options on mattresses and pillows. Could not have asked for a better experience in making this decision for our purchase. Thank you so much.
My husband and I had a great experience when shopping for the best mattresses for us. Dianne made sure we not only talked about our preferences, she made sure that we tried a multitude of mattresses to make sure we bought the right ones for us. Thanks for the great experience Dianne!
Diane was absolutely amazing and helped my family out quickly and efficiently. Will definitely be long time customers
Kimberly provided us fast, friendly service. She educated on us on our choices and listened to us carefully to make sure that we got the mattress that met our needs. She made sure that we received our mattress in a timely manner.
I had a great experience with sleep outfitters a woman named Ann Mingus took very good care of me I couldnt be happier, I called in and within 10 minutes I had a very reasonably priced bed and had it delivered on the day I requested. Extremely happy with the service thank you mrs. Mingus, and the bed is great
Diane was totally awesome! Knowledgeable and great working with and helped us find the perfect mattress! I would highly recommend dealing directly with her for all of your sleep needs!
Kim was amazing she went over all the different types of mattresses with no pressure to buy. We came back the next day with more questions and bought our mattress. Shes a great asset to your company.
Diane was so helpful. She went above and beyond to help me select just the right mattress for my needs. So much in fact, that I cane back for a second one! The store is beautiful and very clean!!! I would highly recommend to anyone!
We went in to pu bed rails and Diane greeted us told her more about my back and legs she preceded to have us try out the beds my husband and I agreed on a bed. She is fantastic she knows her beds felt comfortable like I knew forever she didnt pressure me we ordered just the adjustable base only to find out that today my mattes wouldnt her I messaged her and today she talked to me ordered the bed for me also she worked with Kim all I had to do was go in and sign she was her day off I have gained a friend we have a lot in common so glad I picked this store and he
My husband and I really enjoyed working with Kimberly Darby she was very friendly, so helpful and very knowledgeable. I would recommend her to my family and friends. Thank you Kimberly for all your help and also taking care of ordering new box spring so the mattress won’t sit so high.
Not having purchased a mattress in over 20 years, forgot how confusing it can be! Diane was great, though, walking me through many different options and never making me feel rushed. Im super excited about my purchase and would recommend Sleep Outfitters and Diane for anyone needing a new mattress! Thank you again Diane!
We visited the store to find a mattress for my 10-year-old daughter, and we had all three kids with us. Kimberly was not only patient while our daughter(s) tried out every mattress a thousand times, but listened to us and navigated us to the perfect fit for our price. Thanks for a great experience!
I highly recommend if your looking to purchase a new mattress, Mattress Warehouse is your place let Diane or Ann give you a warm, professional shopping experience!! Very clean store and that’s a huge plus as well! Many thanks Girls!!
Dianne was very sweet & helpful
My girlfriend and I had difficult time choosing what kind of mattress i wanted until I went to mattress warehouse in sandusky. Kimberly helped me limit down my selection and patiently allowed me to make my choice. I really appreciated how she listened to what i wanted instead of trying to up-sell me or just throw a best seller at me. My shopping experience here with Kimberly is definitely worth a 5-star review. Highly recommend!
Diane was very knowledgeable and fun to work with. She helped us pick the perfect mattress! We are very happy with our new bed and have been sleeping much better! Delievery guys were efficient and professional. The whole process was easy from start to finish! Thank you very much!
I am pretty unhappy with my purchase. For such an expensive bed, it sleeps horrible. It was supposed to be firm, but moves like I am on a trampoline.
Diane was absolutely fantastic! Told what we were looking for and our price point. No B.S. Involved. She went above and beyond by knowing her inventory so well, she got us a deal through the outlet inventory. She was the nicest & most helpful sales person of anything we have dealt with in a long time. She made our day!!
Diane, is awesome. She is extremely knowledgeable with every product in the store. I loved that I didn’t feel pushed into a sale - she answered all of our questions without rushing us to make a decision. I highly recommend this store and I highly recommend that you work with Diane. Thank you Diane, for your enthusiasm and your patience.
Diane was great! She really worked with us and met our needs for comfort and price! Great Deal!!
Ann was super nice and super helpful, unlike most mattress shops she wasnt pushy and she got us exactly what we needed best mattress shopping experience Ive ever had
I Just went in the mattress warehouse in Sandusky after a very long week. It took a total of 15 minutes Dian the manager took care of me super quick. She listen to my needs recommended two different styles I picked one loved it then proceeded to ring me up I paid for it and back in the car in about 15 minutes highly recommended
Our salesperson Kimberly was Very knowledgeable and experienced and really was invaluable in educating us in all things mattress! No pressure! We checked several other mattress stores and she really beat them all in quality and price. Highly recommended!
Diane took the time with us to find the perfect base & mattress.
My family and I had a great saleswoman, Diane. She was very personable and knowledgeable about the products and worked endlessly to find suitable mattresses for our personal preference. We would definitely look into buying future mattresses here again and will recommend to friends and family.Thank you Diane!!
Diane was amazing. Very knowledgeable and easy going. Thank you for all the help and deals.
Ive been dealing with another company for several years before coming to Mattress Warehouse. I can say it was definitely worth the trip! I found all three sets I was looking for and at a much lower price! Diane was so helpful and I am very thankful she was working that day to help.Would highly recommend shopping here if your looking for excellent customer service, good prices and a good shopping experience.
Diane at mattress warehouse was very nice and helpful she listened to what i was looking for as far as comfort and my budget and she showed me some options and helped me narrow it down to the one that works for me. She was not your typical salesperson that is pushing and trying to up sell the customer she generally cares about the customer.