Came here for a particular item. All I needed to do is ask an associate where to find them and was taken right to it. No need to waste time wondering around looking up and down all the aisles.The whole staff seems very friendly and caring about the needs of their customers. The price of the item I bought was very reasonable compared to Amazon and other places. π
My first time at Harbor Freight in Sandusky ohio was a great experience!! ART helped me look for portable air compressors, Art was very knowledgeable on all equipment. Art had good eye contact while talking to me, told me about discounts, he has great customer service. I will return to this store!!
Only 4 stars because they wont HONOR a military discount or first responders discount. Hopefully theyll start to do this in the near future. Military service members and Veterans frequently visit this store. Were not active duty once a year! When you sign on the dotted line with your life on the line, its a HONOR! HONOR that service for that person! Apply a discount!!
Very clean and well stocked location. My favorite place for tools
Ok store some good deals on the junks tools then all the good things are jacked up prices. But yea place could be better and more enthused about there jobs. But if in need they may have it.
Harbor Freight for an adult man is like Toys R Us for a kid. Im never disappointed as to finding stuff I didnt know they had before. Have had a couple things that were substandard such as low-cost drill bits but, you do get what you pay for sometimes.
I love harbor freight I just wish they had all the tools Im looking for. I know theyre adding tools everyday... Id rather go here than their competitors but they just dont have All the basic tools I need.... Like a table joiner... Shaper table and so on... I look forward to the day when they provide those tools!!!
Great service always helpful usually always have something on sale and the tool I need
The store was very neat and the people that work there were very helpful and I got some really good deals π
Bought a air portable air compressor. But the air pressure gauge doesnt work
Bough a flag. Pole.Work out ok happy with it
Good tools for the DIY guys who dont want to spend a lot on tools
I was told to go to Harbor Freight Tools for a weatherization tarp by a buddy, because the tarps were less expensive than Lowes and Big Lots. My was accurate saving me $12.00. I decided to check out the store and see what other treasures I could find. With the money I saved, I bought 4 trailer reflectors, a set of knee pads, and an elastic netting strap. I also received excellent customer service from the two front of house associates. Thanks for your support in answering my questions to the best of your knowledgeable abilities. Also, your employees should be allowed phones on the floor to help customers with answers they are unsure of knowing to have the possible answer in case someone else may ask same question.
Really good deals here all kinds of tools from a to z. Stories very well-maintained actually its brand new its a couple months old. Little tricky to get into got to use the access road over by the BP station. Easy to spot from the road. Plenty of parking in the local area across the street from Meijer. Plenty of parking also handicap parking available in front of store. Handicap accessibility electric sliding doors. Add plenty of shopping in a local area including a mall.
If you need a tool here you go. Affordable.
Helpful crew, found all we came for
Harbor freight is my go to place for tool and accessories and just about anything else I need for working in, on, and around my home.
Very handy store. As far as tools if they dont have it then they dont make it.
Found something that will work, but the last four times I went in looking for something specific, it was out of stock. The lady that checked us out was very helpful and tried to make our visit more productive. The kind of employee everyone wishes they had.
Very affordable tools and those tools that are hard to find.
Harbor Freight has so many useful things.... with a little help from staff I was able to find exactly what I was looking for! (FYI a couple years ago I got online, placed my order and they shipped to another state...saved me from having to haul around heavy Christmas presents)
I did not go in but my dad likes it
Harbor Freight is always going to be a four or five star place from me because just like alcohol I love tools
Plenty of items and good prices
Helpful. Had what I wanted
Everyone likes to knock harbor freight but I love prices are good Im like a kid in a candy store ...π
Great service and friendly people. Alot of useful tools you wouldnt expect to see!
Nice store.
Great people π
Nice clean store and always well stocked.
They was very helpful. Had what I needed.
Its a good place to buy cheap tools may have a guarantee on a lot of things I worked in a garage and a lot of people was buying Snap-on another expensive tools when the truck come by all my tools came from Sears Harbor Freight and Home Depot it was hundreds of dollars and thousands of dollars cheaper Snap-on
Always have what Im looking for and always willing to help
They have so many accessories for tools. They have tools too of course but their saw blades, jigs, drill bits, router bits and parts, clamps, hand tools and air tools everywhere in the store. Recommended for the extras for the shop.
My husband loves this place good deals
Had what I wanted at a fair price
Great place for tools that dont get a lot of use, good prices on tools you cant justify paying an arm and leg for ( haha)
Great selection interesting to look around
Good service.
New store. Good selection of tools, work gear, and outdoor equipment. The staff is friendly and helpful. Store is very clean and easily navigated. The parking lot is on site and offers plenty of parking. If you are looking for a specific tool or device I recommend calling ahead and the employees will let you know if they have the item in stock.
Cheap tools to get a job done
Big assortment of tools. Prices are very reasonable
Cool selection
Great helpful service
Great place for home grade tools at a fair price. Great selection. Great customer service
Love this place. Tool are cheaply priced and they are mid range in quality some things you definitely get what you pay for. It was a good experience over all.
Not the easiest access from the highway, but other than that, it is like every HF in the country.
Bad business when sale items. so 3 stores 6 visits and sales items not in stock including day Im told it will arrive. told I can pay full price and shipping if I want. ridiculous. avoid store
Lots of tools and at fantastic prices. They also have coupons that get you 20% off. They have a great staff that is willing to assist you. Great assortment here.
They have tools but all made in china and zero china buying for my family. If they want to support American manufacturers we will be back.
They have knowledgeable, friendly staff and had the loss leaders which oft times does not happen in many stores.
Great values!
First time shopping here and the prices were great.
Great selection. Friendly, helpful staff. Great prices. Adult Toys R Us
Everything you find at every other Harbor Freight store
Newer store very nice, customer service very helpful!
Tyler was great ! Nevertheless polite & helpful - customer service excellent
The best variety of tools and out ragus prices that are thinking about the poor hard working man can afford and e excellent quality tools. You guys blow lowes, home Depot and Ace hardware out of there wallets. Good deal harbor freight.Thanks for looking out for the average working man. Also the staff is Johnny on the spot to help you. This is the only sstore I stay in more than 5imutes . The ole lady wont go with me there dasays meI dont know when to leave.
Excellent service good pricing!
Nice new store drove 40min from another store just to get a box that the other store never has in stock. Manager was very helpful and friendly
As far as tools go I would say they had just about everything you would need but they also have other things here from gardening supplies down to supplies for camping like generators and ground blankets tarps and even iron skillets but they also have Electronics they even have some toys here for your kids I love this store I would never stop shopping at our Harbor Freight brand new in Sandusky Ohio
Employees good Ill leave it at that.
This place is Great for inexpensive tools to get the job done. The coupons that you get in the flyers or on the app save you even more!!
Helpful staff, always friendly, great prices.
Employees were really helpful and friendly!!!
Had what he was looking for
If you ask employees where something is they are right on top of it in helping you. Prices are great
Great prices but no nitrile gloves
Great place for power tools.
After stopping there for certain items, we had left one of those items at the register (because they dont hand you your purchases). I called to get a refund on my card for it since we live out of state & they said they couldnt do that without the actual card. Makes no sense at all when you can make purchases without them having your actual card. Very poor customer service.
Friendly and helpful employees. Had what I needed. Quick in and out.
Great place to get decent tools.
The workers were really friendly and helpful and love all the tools
Very pleased with the prices. And also the sales associates are very helpful. Very organized facility.
Went and bought something had a coupon to get what I want and to find out in the little fine print at bottom didnt cover what I wanted. Only given 3 stars cz cheap prices on tools. update i give one star cause as they see a customer running around (me) trying to find something in a hurry iv told them this all they could to is say its there in 7 so nobody in this store could take 5 min out of there time to help out someone
The associates was very helpful to us and we found everything we wanted
Used a really good coupon sent in mail !
First time there. Great selections and helpful staff
Great place for cheap tools
Always need a tool here and there harbor freight always has a decent deal on their tools certainly not top tier but for the diy guy their great.
They always have what we need
The staff will help you. And get your stuff. With you
Always someone there to help. Got what i needed. No issues. Wish they would carry sanding sponges for hobbyist.
Said I have to wear a mask even though Im ada exempt due to lung conditions. They lost my business until this virus stuff is over.
I bought a wrench that fell apart before I got it out of the box. Its junk.
Good selection of cheap tools, with a decent amount of actual quality tools hidden about the store.
Quick service great deals
Great place. Good prices.
Today I was shopping here and when I got to the counter I was asked for my phone number which I declined to give the cashier. He abruptly said well if you need to return any of this we need your phone number, its company policy. I said but I have the receipt. He said no we need your phone number and I explained thats an invasion of my privacy and again declined.If this is in fact their policy they would not let me return something if I only have a receipt? Not a real good policy. As a matter of fact two othesr in line agreed with me! now I wonder what the Federal Trade Commission [FTC] or the Ohio Attorney General Office would say about this policy boys!If I ever have a problem returning something I will find out!
First time here earlier this week. Nice store, some good deals! Will go there again!
Got some cheap tools. service was great. The people are very helpful.
Found everything I was looking for got some good deals
First of all, let me just say this: JOIN THEIR ITC MEMBERSHIP CLUB! $30 - 1 year, $45 - 2 years. You save 100x more than you normally do and you get coupons exclusively for ITC members. Its worth it and it pays for itself in the end! So what are you waiting for? You can give someone special this membership as a gift for Christmas! And they can give you one! Just go in and sign up at one of the registers!
I went in to get gloves, what a great store
Great place to grab what you need at a fair price
Great prices. Not the greatest quality
Not the highest quality of tools but good for the price
Clean, large selection of tools, and friendly employees willing to help you out. Overall great place to find what you need, but dont expect to see big name brands.
Clean and well organized. The checkout was friendly and efficient.
Good prices and friendly staff