I have tried to contact them many times. It’s been almost a month and I still have not heard from anyone.

Love these guys.. and very safe and clean! Call ahead for appt. Theyll call you when theyre ready for you to walk in. Thanks so much for all the precautions

Came in for piercing service. Exceptional! Even in the process of moving, the place was spotless and Rob is very professional. Was done quickly with excellent aftercare tips. Highly recommend, and excited to see their new location!

Dave is amazing, glad to have another one by him. (Number 3) Hubs said hes next before I can go again.

Been trying to reach someone and no one answers I even messaged you on Facebook got nothing

Website says open at 11 I called for hour no one picks up . I get if ur busy but to drive by shop and no one in ???? U don’t want business unreal ! Not only does it not give option to get on web or say anything about it . Put that on ur home phone . Everyone is doing apt yet can answer a phone . But ooook good luck 👍🏻

Thanks Dave for the Music Note Cowboy Hat Tattoo looks awesome 😄

Amazing place to go get a tattoo done, Kyle is awesome and always takes care of me!

I called the shop on Saturday and got a message to go to Facebook and message them there. When I did I got a response right away. After explaining what I would like which was a small paw print on my foot I got no response. On Monday I also got no response when I message them about receiving my message from Saturday and about other work that I would like done. Apparently they only do larger tattoos. I’m more upset that they wasted my time.Update: this is the response I finally got when I did get one.Sorry we are very busy and unable to get back to you right away as we are all busy and booked out several weeks. You messaged us over the weekend, asking us about availability on a day that we are closed. Take your bad attitude and negativity elsewhere. Thanks

Just got my anti eyebrow pierced and i love it. I was in and out yet still thoroughly explained about my aftercare. I shouldve asked the gentleman his name because he did my nose piercing as well 3 years ago and i loved that one too. Hes great! Placed my anti eyebrow exactly where i wanted it.Totally wouldnt go anywhere else

I have been here multiple times and have always had a great experience! I will not go anywhere else! Dave is amazing!

Rob is awesome he did my nose and tattoo best place ever and vary clean.

Very happy with my visit. The gentleman was very polite and courteous.

Literally the worst customer service i’ve ever experienced. They have still not gotten back with me in over three weeks. I have called, emailed, texted, but when it comes to setting up an appointment they don’t answer you unless you are planning on getting a tattoo that will give them lots of money! i’ve talked to a few other people and they have had the same problem. they say they will get back with you today, but weeks go by. if you want something small, save your time and go somewhere else. they lost my business and i will definitely not recommended to anyone.

I had a really great experience here. Had my tongue pierced twice!!! Very friendly and funny. Just found them over-priced.

Such a great clean place! Rob was easy and gentle on my daith piercing today. Very little pain!! I will highly recommend them to anyone!

I got my piercing a couple of weeks ago now my piercing is stuck other than that they do a good job I just want to know what can I do to get it not be stuck I cant see the bar to get it out

This location is one of the best businesses in town I give them 5 stars. Very friendly and professional.

A nice place to do your piercing. The guy who pierced my belly button was so nice and explain all the procedure about healing

The guy who did the work did an awesome job.

My first time in this studio and I was initially in awe with the cleanliness and presentation of the main lobby area. Rob did my piercings and was very professional and kind throughout the whole process and thorough with the aftercare instructions. Highly recommend for your piercing endeavors.

My most recent of the sunflower and breathe was done this summer, shamrock was done in 2015, foot was done about six years ago, and Tigger was done about 2002....all by Pain and Pleasure! Love that they captured the sentimental value that I appreciate and love! ❤️ No regerts.....🤣😂

Honored to have had my work done in this shop by a gentleman named Kyle Armstrong. His vision and artistry are top-notch & his attention to detail speaks for itself! With that being said thank you (@grey_wolfink) for your passion & investment!

Brought my 15 year old daughter in for her second lobe piercing. Everything was clean and they were very friendly. The process was very smooth and professional. We were informed of aftercare instructions as well as provided a printed copy. Highly recommend!

Great place, great prices Kyle has great skills! Im coming back for more.

Clean and friendly atmosphere. Rob B. has started an amazing arm sleeve on me and I couldnt be happier with how its turning out. Best tattooing Ive ever seen!

Got a tattoo done by Rob, the owner. He was super cool the whole time, made me feel very comfortable and right at home. Hes really a perfectionist and took a lot of time to make sure that my tattoo was as perfect as possible. The price was pretty unbeatable too! Looking forward to going back.

I got all five of my tattoos done at pain and pleasure....first one was done many years ago from previous owner, but the new ones done by Dave! He did such an awesome job!!

I had my ear pierced for migraines. Michelle was amazing! She is quick and gentle. I would recommend hem to everyone!

My friends and I came in to have matching tattoos done on Saturday evening. We had a great time and loved the atmosphere. The llama jokes were never ending and we all loved the result!

I had both ear lobes re-pierced (old piercings closed up many years ago). The young woman who pierced my ears spent a long time setting up exactly where the piercing needed to be for the best effect. She measured the area ( sounds silly but it was setup beautifully) and explained everything she was doing and why. The actual piercing hurt a lot for about 30 seconds and that was it! She explained the aftercare for best results. It was the best experience Ive had with piercing. I will return soon for a helix piercing!

Best tattoo shop in the area. New owner has renivotated the entire shop, making it look awesome on the inside. Not to mention adding some new and very talented artists. I really love how they focus more on the custom side of tattoos and great line work. I highly recommend checking them out.

I went here about two weeks ago with my roommate to get some piercings done and only one word can describe our visit...FLAWLESS! From the time we walked through the door to the time we walked out Tony, (who also happens to be the owner), was superb. He was genuinely nice and welcomed us. He made us feel extremely comfortable, especially considering the types of piercings we were getting. He answered all of our questions and made sure we were geared with the proper knowledge to take care of our piercings. Both being from out of town we were definitely satisfied. I wouldnt want anyone else to do another piercing on my body if it isnt him. Id recommend this place from the grave.

I was at Cedar Point and impulsively decided to get piercing done. Called Pain and Pleasure tattoo and the phone was answered within one ring. They were very friendly and I was welcomed to walk in at any time because the piercer would be in all day.The building is easy to spot, very clean and neat inside and out and has a comfortable waiting room.My piercers name was Tony. He is genuinely amazing! Ive never met his match. My piercing was in a fairly personal location and he was very professional the entire time. He was thorough in his explanations and instructions from beginning to end and even said if I have any questions of any kind, to give him a call. He was so quick I barely had any discomfort and there was no bleeding whatsoever.I wish I had met him years ago and gotten all my piercings done by him!!! Dont hesitate to go get a piercing done by Tony!!!

Went to get a nose piercing with my sister in law. Very clean and professional. I noticed a very young girl there who was going to get her ears pierced. Until then, one thing I was unaware of is that its possible to have your ears pierced at a tattoo/body piercing parlor

Everyone was super nice and helpful. Two of my friends got tattoos and I got a double piercing from the owner, Rob. The work was great. Rob also went out of his way to help me by allowing me to interview him for my college term paper. He was super cool about it and talked to me for a half an hour. The shop is really clean, the work is very quality and the prices are spot on. I plan to get my next tattoo from Pain And Pleasure! Thank you for such a great experience!!

Rob was very nice and did a great job piercing! awesome experience :)

Today i got my regular and seconds pierced today and I had Michelle pierce them she was so nice and knew exactly what she was doing

Very good sterile technique. My son has had three tattoos from Rob, and one was extensive. I also took my great niece for piercing by Rob. He gave very good aftercare instructions and there were no issues of infection from any of the tattoos or piercing.

They do a great job letting you know what to expect and talk you through everything

Ive had 4 piercings and 1 tattoo done by them and theyre WONDERFUL. Even gave me an extra nose ring when I said i didnt have any extras yet. (Had some ordered but not here yet) theyre super friendly, clean, fast, and have amazing quality tattoo artists. HIGHLY RECOMMEND.

They did my first tattoo. Amazing service!

Thanks for being awesome and patient with me being a first-timer, Rob! Im still trying to decide if you talked me into the OH tattoo. We appreciate all of the time you spent with us, and would highly recommend your business. Im sending friends & family your way!

Dave did an awesome job!

Just got a double helix piercing from Rob a few days ago and it was an awesome experience. I wasnt sure exactly what I wanted when I went in but he helped me out and made me feel really comfortable throughout the whole process. I love my new piercings and would absolutely recommend this shop to anyone looking to get pierced.

Very clean and all precautions taken during this time of covid!

Rob did an amazing job on my nose piercing! It was a quick experience. He made me feel very comfortable. I love how my nose piercing looks :-)

I got my nose pierced here and the man allowed for me to walk out knowing the ring did not go all the way through. He told me it was because of the swelling but it wasn’t. Now I have to go somewhere else to have them do it right because instead of him saying they didn’t have the proper ring for my nose he took my money and did it wrong.

Good experience. They informed me up front about the costs of the piercing, and were able to answer all of my questions when I stopped in the day before.The day of, they took me right away despite no appointment. Got my piercing done, and my companions as well.Rob helped us. He was clear and easy going. He didnt mind me asking him to repeat his directions, and let me take notes the second time.Recommended!

I came in yesterday and met with Michelle. Got some piercings done. She was awesome and easy to talk to with great advice.The shop had great vibes and was very clean. Looking forward to my next visit.

Kyle was a great artist. He made sure that the whole group was laughing the whole time. Professional artist with talent and entertainment. Will be coming back for sure!

I love this place! The staff is friendly and creative. You can tell theyre passionate about their work. I plan on going here for all of my future piercings and tattoos!

Environment is very clean. The artist answered all my questions and was very friendly. I will definitely be going back to Michelle again.

Got three ear piercings here and it was great! The staff and owner are really nice and are very experienced. Would recommend for anyone that wants to get a piercing or tattoo!

Super unprofessional, salty artists run the show. Artists gave negative reviews to an ex-artists independently owned & operated tattoo company so here’s theirs.

I went to get my daiths peirced and the guy who did it was very enlightening with what I should know. The place was very clean and I would recommend to come here. If I ever want another piercing I will gladly come back.

Michelle came in after hours to pierce my VCH, which was really awesome of her. She was so friendly, and everything was so clean and professional. I was excited to get the piercing, so I left happy and grateful that she came in on her day off to make it happen.However, after having a good look at the piercing when I got home, I realized it was pierced much too shallow. It looked like it would be easily ripped out because not much tissue was in it, especially in that delicate area. I contacted her the next afternoon, and she asked me to come in for her to check it out. She took out a ruler and measured the amount of skin in the piercing, which she said was 1/2cm and adequate for the piercing.I told her I was worried it was unsafe the way it was placed, and I asked her to remove it. The shop owner would not refund me, nor did anyone else come in to see if the piercing was actually placed correctly. I was offered credit to have it re-pierced. Michelle was very sweet about it, but I am pretty upset that I’m out $150. Having this redone at the same shop puts me at risk of getting this painful piercing performed incorrectly a second time, and I (think understandably) don’t want to risk it.Everything online, including published journals from the APP, state that a minimum of 3/8” of tissue is required for this piercing to be performed safely. My piercing had barely half of that amount of tissue, and with 16g jewelry even though 14g is the professionally recommended minimum gauge for this piercing. It was inevitably going to migrate and/or be ripped out and cause damage.I would not recommend this shop to anyone based on this experience. I’m sure Michelle does amazing work on other parts of the body, but I feel like I was a guinea pig with this particular piercing and then ripped off when it wasn’t done correctly.

Rob got us in at the end of the night since we were leaving for Pittsburgh in the morning. So glad we came to his shop. The shop is very clean and his work is amazing. Would rate way more than 5 stars if I could.

Just got my nose done by Rob and he did an amazing job just like when he did my belly button peircing a few months ago. Hes always so nice and welcoming. I totally recommend this place for anyone that wants to get pierced.

My sisters and I stop by on a whim and I am SO glad we did!!! Ron and his wife were so nice and Ron was not afraid to tell us what would and wouldnt look good in the years to come!!! Down to Earth and he does fantastic work!!!

I got an industrial piercing and it was done perfectly. She was super accurate with the placement and the shop was really clean. It was a great expirience from the beginning to the end.

Just had my 7th tattoo done tonight! and my sister had her ears pierced. awesome group of artists in this shop that will have you leaving with a great tattoo! cant wait to visit again for my next tattoo!!! thanks again!

Robbie is an awesome tattoo artist. His work is clean and he pays close attention to detail.

Awesome shop! Michelle was so nice. Did a piercing for myself, my sister, and my mom! Highly recommend!

I would never go anywhere else for my piercings/tattoos. These guys are great! Definitely will go back.

Awesome shop! Rob did beautiful work, even better than Id hoped for! By far my best tattoo experience.

I took my daughter to get her daith pierced and when we walked into Pain and Pleasure I was highly impressed by the look and feel of the shop, very clean and decorated nicely. The staff was nice and helpful. My daughter felt really comfortable and the guy joked around with her making her feel at ease. She loves her new piercing. I decided to get my daith pierced also after seeing her get hers done. I would recommend Pain and Pleasure to anyone looking to get a piercing. Prices were also very reasonable. Thank you for a great experience!!!

The experience I have had today has been disappointing. When I first set up the appointment for my tattoo the owner (I think his name was Rob) seemed like he was in a bad mood but I played it off for a bad day. Well during that time he never asked me to send him anything to do with my tattoo he just wanted to see a picture so I assumed he was just going to remember it because he never said anything more. I waited a week and I was super excited to finally be getting this done. I walk in for my appointment and he is INSTANTLY rude and moody saying I never sent in a reference for him to look at even though he never once mentioned it. I took the blame anyway because I didnt want to ruin the experience. So I show him a picture and explain to him that I wanted it wrapped around my arm and he then goes on about how he wont have time bc I told him when setting up the appointment that I didnt want it to wrap all the way around. When i made the appointment he never asked so i was instantly upset that he blamed this on me as well. Through this entire event he was extremely frustrated sounding, rude and it was just really unpleasant. I have gone to Pain and Pleasure for all my piercings (snakebites, eyebrow, bellybutton and tongue) and they used to be my absolute favorite place, always nice, polite and helpful. This entire occurrence has ruined my opinion of the establishment completely. Its safe to say that I will not be returning.

Artist are great and provide a great experience. They make your tattoo idea 100 times better than you could have imagined.

I went to Pain and Pleasure and got a fantastic wrist piece courtesy of Kyle. He did a fantastic job and I am absolutely in love with this piece! Thank you so much for the awesome service!

Rob B was awesome. Highly recommend. Great style and nice guy. Go check it out!!!

I came here to get a couple piercings put back in. I had taken them out for years and was ready to have them again. I took my 5 year old son, which I normally wouldnt do, but it was early afternoon so I figured it wouldnt be too bad. Rob got me right in without an appt and had them done within minutes. The tragus went right in without any issues. He also did an amazing job having to repierce my rook. I hardly felt it and would recommend him to anyone. Very clean and professional studio. Not to mention great customer service.

I have had 2 out of 3 tattoo done there and the manager was a complete ass to me. Talked to me like I was stupid and cursed at me and his customer relations was completely terrible he didnt care how he talked to me. The art work his employees have is great but they need a new manager.

My cousin got her noes pirced here and she said it was great and it was clean and fast. One question how old do u have to be to get a nose piercing with an adult thanks

A few years ago I got a tattoo that I had always wanted.. my friend and I were both walk ins. At first the owner was going to have another guy do mine but changed his mind at the last second.. after he finished hers. When I got done she had me look at hers, lines were wobbly.. sure enough we look at mine the lettering is poor, lines are crooked, and the part of my tattoo that was supposed to be grey is blue. It should be my favorite tattoo.. instead I’m ashamed of it. Hopefully I can get it fixed.. but the grey being blue worries me. I really hope they have fixed things there.**edit**I’m wondering.. have you all changed owners?the work I’m seeing by the current owners looks nothing like what my friend and I received.

Had an AMAZING experience at Pain and Pleasure, would highly reccommend visiting them for any of your piercings and tattoos. I went last week for a piercing and was greeted instantly by their very friendly, welcoming staff, and was in and out in 10 minutes! Thankyou Pain and Pleasure for my awesome piercing and body jewelry!

Im not from the area but I love the atmosphere here!my friend got her tattoo here! The earring I had in my tragus fell out and my friend told me to come back here. Rob hooked me up with a new earring and I was in and out within five minutes. I will definitely be coming back!!

Todd did a fantastic job on my tattoo and I had a blast talking to everyone in the shop. Ill definitely be back!

I called this place to make an appointment and whoever answered the phone was extremely rude and apparently did not want my business so I will be going elsewhere. I will also be telling my friends to go elsewhere.

Very clean and professional establishment. Wouldnt go anywhere else for any of my tattoos or piercings! The new owner, Rob is amazing with everything he does!

Really impressed! Super clean, professional work!

I went in Friday, March 8th unexpectedly because Sandusky Tattoo, which is where I usually go because of a friend who works there, was closed. So, I went to Pain and Pleasure because I had never heard anything negative about them but when I came in I was literally shocked by how I was treated. I told the guy what I needed and he kept asking me the same question, “so what do you need” in return and after the third time telling him I simply needed a new septum exactly like the one in my nose he then stopped beating around the bush and said “well ok but what gage are you” I said idk that’s why I’m here I can’t order septum rings online because I don’t know, all I know is that I didn’t want my nose with a huge gage just a normal piercing, and with the biggest attitude he replied “well all piercings have a gage” as he rolled his eyes, and I told him I understood that, I was just simply saying I didn’t want my nose gaged for something huge I just got the normal piercing so whatever size that is? He finally hands me a septum ring and doesn’t ask if I need anything else just starts ringing me up and I was like, well I was actually going to see if I could get assistance putting it in, again he rolls his eyes and tells me to follow him where I begin to feel even more awkward than before because he keeps asking, “what’s wrong with the one you have, it’s perfectly fine”, “why do you need help putting this in”. Clearly he didn’t want to help, what I experienced was beyond rude I almost felt like I was bullied n I couldn’t help my mind from the wondering if it was because I was black? But then I learned I wasn’t the only one when I talked to a friend about her experience and she had the same issue when she didn’t kno what size her gages were for her piercings. I will never step foot in that place again due to the sole fact that I felt so unwelcomed as a person/guest/and customer who was just trying to give my business to that establishment.

They were easy on me while I got my nose done

Amazing kylesauros. Dopest tatter there could be. Very kind and friendly staff. would definitely recommend. 13/10.

I used to go here for all of my tattoo work back when Bobby and Vince were working here. The new artists are not nearly as good.I took in a picture of exactly what I wanted and was told they could not do a small size tattoo

Enjoy my time there and kyle did an amazing job on my tattoo

Second visit here for a tattoo. Robbie has done great work both times.

Got my nose and belly button done here at 13 and yet they’re refusing to pierce my septum or tongue a year later?! definitely never going there again

Got my first tattoo in memory of my beautiful. Couldnt be happier. Rob did a great job.

Took my 10 year old daughter to get her ears pierced. Very clean and friendly place. Rob was wonderful!

Awesome bunch of artists! Very clean, and very friendly! Highly recommended!

Excellent people with excellent talent! Felt very welcomed and would definitely recommend!

Great atmosphere and cool place to get a tattoo

Rob did my piercings and he was very helpful and nice. 10/10 recommend this place!

Very professional and knowledgeable. We love Chelle😋😋😋

Very friendly and clean, I would definitely go back

Had my piercings done by Rob. Very professional and clean studio. Would highly recommended Rob for your piercings or tattoos!

This place is really clean and does an amazing job with piercings and tattoos

Great staff, made me feel really comfortable!! i had my eyebrow pierced here 15 years ago and came back for a new ring!

I was just the transportation, roommate seems pleased by her piercing though.