I wouldn’t even give it a star! Do not waste your time with this place. Kevin the sales person is horrible to work with. He promised a machine that he couldn’t tell us anything about. I called to get my money back for the deposit and was told I could not. Well I called my bank and had it taken care of. Kevin called and wanted us to stop the dispute to save him $100.00. He also took it upon himself to call the other dealership and ask about my business. Please stay far from this place.
Nice place....had a lot of youth ATVs in stock
Bought a street bike which was in the back when I got there on a Sat 6 min before they closed said it needed battery. Went back next day to get it paid in full for the bike. So after paying they still needed to put battery in it so the whole day Sunday they never changed it knowing I was coming back? So finally after waiting they brought it out front, mind you I didnt really get to see it. As I got on it to ride away noticed no mirrors, no front or rear turn signals.i paid the top price for the 2020 model and called back to try to get them to atleast get me the missing parts since I paid 4500 to just take it with no loan. Havent heard back from them and this is after the salesman said any troubles please call us owner dont want his name tarnished. Well guess what this place is a scam, they sell streetbikes that arent even legal for the road and let people drive away knowing that. Scam scam scam
Nice place nice employees not much inventory for the space
We stopped in there Sept 11th and was very disappointed. It looks like the place is going out of buisness. There were only 5 units give or take on the floor. We came in and walked around a bit with our masks on while the only salesman was not wearing a mask. He was in negotiations with a customer. We patiently waited and looked at two Polaris utvs on the floor while never even being acknowledged that we were there. I even tried to make eye contact with the salesman to see if he would speak. He never looked our way. They actually walked past us and headed the his desk behind us never looking at us. We slowly headed to the door and left. We were on our way home from Put in bay and thought we would stop by to see a Polaris northstar ultimate but that didnt happen. What a disappointment you were American Powersport. I have friends up that way with Rangers and RzRs, believe me they will hear about this. Guess maybe Ive been spoiled the way youre treated at a Polaris dealer near home. It makes me appreciate Valley Atv in Danville. Great people there.
Recently purchased a used Vstar 1100 Silverado and wanted new white wall tires to replace the original black walls to set off the look of the bike. Working with Ron in service was a pleasure! He went out of his way to make my bike look awesome! If youre looking for a welcoming place for parts or services this is it!
Walked in to look at jet skis two sales people on floor. Neither said hello. Neither asked if they could help us. You lost your company a $7000.00 sale. Good for you! Greeting your customers and making them feel welcome is key. Learn that.
Found this dealership on the internet looking for a Polaris Sportsman. Wow. Jason was great. We were able to work a deal 400 miles away. I couldn’t be any happier with the process. Thanks Jason! Looking forward to picking it up!
Bought a brand new RZR 1000 turbo, the first trip out we had an issue with the clutch. Manufacturer defect. This is still an amazing machine, But it had to be repaired. The service department here had us in and out before the following weekend when our next trip was taking place. Great job guys!! Thanks
Great service. Reasonable prices. Could have a larger selection of Slingshot interest items.
Absolute terrible dealership. Called to inquire about an ad they had online and I talked to the worst salesman of all time. He said they had sold out of that unit months ago in a real mean demeanor. I politely told him they should update their online ads and he pretty much told me to F off and that was the last of their worries.
I recently bought a brand new leftover 2019 Sportsman 850 SP. I was originally working on a deal with the Findlay location and the salesman, Matt, was super friendly and helpful. We were able to negotiate a little bit of a deal on some accessories in addition to the price of the vehicle already being so low. Geographically, Findlay was not ideal for me to pick up the ATV, so Matt offered to have it shipped to their Cleveland location, free of charge. This was a huge help as it cut my travel in half and we were able to make a deal.Once in Cleveland, Jason and I sat down to finalize all the paperwork.After I got the ATV home, I noticed a small plastic cap was missing on the rear grab bar. Wanting to keep dirt, water, etc. out of the steel tube, I called up Jason to see if he could help me out with it and he shipped the part out the same day! Again, free of charge! The folks at American Powersports are great to work with and were super friendly and helpful through the entire process. I will be returning for future purchases and I have already recommended American Powersports to friends for their offroad vehicle needs. Thanks, guys!
I went in to browse and talk to service. I was met at the entrance by a sales person. I didnt get her name. Very friendly and helpful. Proceeded to the service dept and everything went very well. I got my answers and was very helpful. I highly recommend this business !!!!
Got my 2018 Sling Shot here. Great friendly people. Service is Great.
After multiple times having a seadoo spark in for a power issue, I ended up taking it elsewhere. They fixed it in 1 day and for one third of the cost. I was $1900 in with American Powersports and they still hadn’t finished their experiment. J&J Sales figures it out in one day and it cost $500.I brought this to the managers attention and they wouldn’t even work it out with even some of the cost.
I had the chance to go for a test ride in a Slingshot.I have to say that Ive driven my share of sport cars and race boats in my life,and the Slingshot ranks up there as one of the coolest rides! Thank you, Lee Bors,for taking me out for a spin...highly recommended!
Imagine my surprise when I went around back and discovered the toy shop of my dreams!I would like to thank Lee Ann for the tour of the facility and the wonderful conversation on the new technology involved in motor sports!Im looking forward to my next purchase from American Powersports. As soon as they get a few dirt bikes in that place! 😜
Mark W. Has a great dealer, we will be back again!
No pressure, easy to talk to about what I personally needed for my situation. Very friendly and knowledgeable about all products that I had questions on. The process took awhile and I never felt like I was being pushed for a sale or out the door. Also, the main Manager was very friendly and professional. He made everything go very smooth. It was a pleasure to do business with the both of them and I will highly recommend anyone to American Powersports in Sandusky Ohio.
Helpful staff on the first visit.ordered parts went back to pick them up had to wait for a while for anybody to even acknowledge I was even there
I had a great experience dealing with Lee Ann and getting my motorcycle! She was very helpful and made the purchasing process very easy! Thank you so much!
Great Service - Great Info sharing as to what was done. Friendly and Knowledgeable Mechanics and Sales Staff !
Just picked up my new Polaris switchback today. Wish it wasnt 60 degrees in mid January. A big thanks to LeAnn and the entire staff for making this a pleasurable experience. I went there with specific needs and a budget to work within....she made it happen. Thanks for going above and beyond, thats what I consider great customer service.
Had a slight hiccup throughout the purchasing process. Management did what they needed to do to make it right. Appreciated the efforts and enjoy the new rzr
Great inventory. Friendly staff. If they dont have what you want, they can order it and quickly.
DC provided the customer service and competitive price I was looking for. The whole process was quick and painless.
Good service. Decent prices. Good selection. Great location
The best recreational vehicles I have ever seen! Lee Ann Bors was awesome. I wanted to buy so many things.
I went in a few weeks ago to test ride a victory cross country, I hadnt really thought about trading in my Yamaha v star 1300 deluxe but after the test ride I was hooked. I wanted a touring model and the cross county tour was the one I wanted, really bad. American power sport sales person Lee Ann was beyond helpful. I took the bike for a real long long test and they didnt seem to mind, the more I rode, the more I wanted it. Getting my financial advisor( my wife) to go along with the trade in and purchase wasnt easy but Lee Ann answered all of the questions that she needed answered. I couldnt be happier with my new cross country tour, a big thanks to American power sport and all who were involved especially Lee Ann and her infinite patience.
Great group! Good sales experience and helped me through the warranty process!!
Bought a at and it from them and always treated well. The salesman went the extra mile for me . Im bad with names but Ill get it and update. Highly recommend....
Fantastic customer service! Lee Ann Bors couldnt be more genuine and helpful! She really knows her stuff!!! You are lucky to have such a wonderful employee! I will buy all of my accessories and my next bike from her!!! Good job!
Amazing place good stuff for a alright price
Great dealership, very trustworthy guys, super easy to do business with John and Curt. Totally worth my 2 hour drive from Wooster! I will be back to purchase my next toy.
The people here are very kind. they answer every question and are very courteous.
I bought a Slingshot from APS in July of 15 and have almost thirty seven thousand miles on it. APS has never let me down. Great service, great product, and great people.
Really good experience always great to work with and give you great deals I have bought several different items and plan to buy more would definitely recommend them
Kole helped me find the parts I needed. Very helpful and knowledgeable. Refreshing experience. Would buy from here again.
You have a very friendly staff! Lee Ann is very personable and concerned with helping customers make the right choice. A no pressure to buy environment!
Got a great motorcycle at a great price. Great sales reps.
A great bunch of people who seem to enjoy there work and are Fun to work with!
Colton in parts was very helpful.Took the time to help me find the tires i needed since the tires i needed were no longer available.Most certainly will be calling again.
Where all the big boys get their toys! Great selection, knowledgeable staff, kind and courteous! Check it out!😎
TC was a lot of fun to work with and we made a fair deal. Unfortunately on the day of delivery he wasnt there and everything wasnt ready which made the delivery process a little uncomfortable for me...
Good fast food and ice cream
One of the cleanest and best stocked dealerships around...and if its product knowledge youre looking for, please do yourself a favor and make sure you ask for Lee Ann Bors...shes AWESOME!
Great place to go when looking for a ATV. Lee Ann is super helpful and knows what people want!
I purchased a Polaris Ranger XP1000 Northstar edition from American Powersport of Sandusky on November 30, 2018. Prior to this purchase the salesperson TC reviewed and discussed numerous other side-by-sides with me. His professionalism, knowledge and advice greatly assisted me in choosing the machine that best fit my needs. Once my decision was made TC and Jason made the purchase extremely easy and the entire sale was done in a professional and expedient manner. I visited numerous other dealers within a proximity of 100 miles. No other dealerships even came close to the exceptional and positive experience I had, and will continue to endure for many years, with American Powersport of Sandusky. American Powersport of Sandusky has a great inventory of machines that is sure to meet the needs, wants, and desires of any sports enthusiast. At American Powersport of Sandusky I can honestly and truly state that you are more than just a number as the entire staff is courteous, polite, honest, knowledgeable, and professional (in every sense of the word) and strive to place emphasis on the customers satisfaction not only as it pertains to the sale, but also being there for you for years to come. Any dealership can make a sale. However, at American Powersport of Sandusky, they not only sell you a quality machine at a highly competitive price they believe in creating a value added long term business relationship that will not only meet, but will exceed you expectations. Thank you to the entire staff at American Powersport of Sandusky for the awesome machine and the awesome experience that is light years ahead of the competition.
Just bought a new Arctic Cat sled talked to Travis nice guy and Jess was very helpful with the paperwork!
I bought my bike from them and have been great to deal with the entire time. Good hard working people selling great bikes to good hard working people!
My husband and I came into American Powersport to look at some motorcycles. Lee Ann was so professional and knowledgeable!
I went here to buy a motorcycle. Walked the floor for about 10 minuets, while walking past two sales reps that were standing around talking to each other. Given that this places was not busy at all and i was the only customer in this place at the time, there is no reason for the blatant rudeness and disregard to a customer trying to spend a large amount of money on a bike. I would never recommend any one to this place.
Very easy to deal with. Ask for Lee Ann Bors, she made the whole process effortless.
They had a wide selection of atvs snow mobiles jet skies motorcycles jackets helmets and the staff was very helpful and was able to answer all questions I had I will be back in 6 months to buy a bike from them
Great store great people. Thanks to Lee Ann for steering me to the best bike for me!
Great place to do business with! Lee Ann Bors is the best!
Called today and ask for an ABS bearing for a 2010 Streetglide...on hold for 5 mins and the parts guy comes back on the phone to ask me what make and model is that?...REALLY!!! you dont know what a streetglide is...and he hung up on me...lol
Lee is a great salesperson! Keep up the good work!
Curt is great to deal with, great dealership ! Their service Dept is great also !!
They have a lot of old inventory,now I know why.
Kris Batten cares about and listens to your needs. He will work diligently to find what your need is to get you back up and running as fast as possible.
Everyone is friendly and knowledgeable
Like a kid in a candy store. Lots of toys. Was looking at utlity vehical. Very knowledgeable staff. Lee ann pointed out some stuff I didnt know. When we are ready to buy we will come see her for sure. Thanks lee ann for taking the time with us.
Great store, got everything you need in one spot. Thanks Lee Bors for being so patient and friendly.
Kole was the friendliest person i came across all day long, & he was very knowledgeable and helped me find all the parts I was looking for! Im telling you guys, THIS KID NEEDS A PROMOTION!!!
Thank you Lee Ann! Best experience EVER!!! Im telling everyone to come see you!!!
Lea ann was great sales rep.Hats off
KRIS BATTON DOES A GREAT JOB
My wife and I purchased a new Polaris Slingshot recently from LeAnn of American Powersport. From beginning to end our experience was one of the smoothest and pleasurable experiences we have ever had. We set up an appointment in advance, were greeted at the door by LeAnn, shown the vehicles that we were interested in, explained the differences in models, setup for test rides, and introduced to the rest of the staff, and handed a freshly cleaned and prepped machine. LeAnn has earned our business for life. Thank you guys, see you again soon! Chris and Debb
Great experience! Lee Ann Bors was very knowledgeable and helpful.
Stop by on lunch hour. Lee Ann always helpful.
Very helpful and a large selection of motorcycles.
Great place to do business.
If I had an a tv, I would probably need them!
Next thing I buy, I will buy here. Thanks Kris Batten.
Slingshots and all the toys
Great staff and very helpful!!!
Got me what I needed. didnt try to sell me anything i didnt want
Pretty cool store
Nice sales people
Good people
Wow dream land
Expensive toys
Honest people