The ladies that were working there when I went were very nice and super helpful. They were fast and I received my glasses in less than an hour. I would recommend this place to anyome!
Katie that works there is awesome. So helpful and polite. Seems others prefer her as well as I wait to get my script.
I have a special needs child and yall accommodated to her needs .i was amazed at how you were able to get to feel comfortable enough to open up.and answer yalls questions .and the fact that she left she left smiling was a added benefit.we will be be back for follow ups for sure..😀😀😀
I took my daughter in to get glasses and could not be happier! Our optician, Alyssa, was so helpful and amazing! The lab manager, Mandi, was also super awesome and on top of stuff! They made my daughters glasses in 28 minutes!!! So incredible! I will never use any other place to get glasses for my family! Thank you so much EyeMart!
I was looking for a pretty specific pair of frames for my new prescription and they had several pair that fit my request. Glasses were done in 23 minutes and I love them! Staff was very friendly, knowledgeable, and efficient.
This is an amazing place the people are friendly and very helpful. It was last year when I used them for the first time and I was extremely satisfied with the professionalism of the staff. Its like being treated like family by Great people. You wont regret it. I drive 45 miles from there. There is one 12 miles from me. But I like this place and the staff. The doctor nextdoor and his staff are also amazing. Check it out I dare you.
Everyone there was polite and attentive to my needs and questions. My glasses were actually made in 29 minutes. And before I left they made sure I had a proper fit. I would highly recommend them to anyone!
I received prompt courteous service. Dr. Presley was very knowledgeable and he wasnt rushing through my exam. He also was very thorough.
Best help and fast to get everything done ASAP.
The staff was very helpful and friendly. I really liked the speed of being able to pick up my glasses within the hour.
The people here clean my glasses so well. Very helpful
It was busy and they made sure to still be calm and make me feel wonderful about my glasses I picked
Best place to order glasses in person!!!!I ordered 2 pairs of glasses. Both bifocals. My rep assisted me in choosing excellent frames that fit my face in the color I wanted. I was in and out of there in 20 minutes! My only negative was having to wait until my particular lenses were ordered. I received text messages when each pair came in. I opted to wait until both pairs came in. I was literally in and out in 15 minutes and this was including adjustments made to the frames so they fit my face perfectly!!! I love that I can go in and get adjustments whenever necessary for no additional charge. Prices are reasonable on frames but expensive on lenses. Frames are excellent quality and feel sturdy.I have been using the Sand Springs store for at least 10 years. Their customer service is exceptional the majority of the time. They will always help you get the cheapest price!!!!My mom went to the Dr her insurance company listed the last two times for her to use and their frames were at least triple the price. Her Co-pay was 191.89 after giving her a 200.00 allowance on glasses. If she ordered a 2nd pair It would have cost her another $391This was for regular bifocals. Her glasses still are not correct (she can’t see properly). We are having to schedule appointment to go in not only to pick up glasses but to get adjustments. I was able to just drop in at my own convenience. I paid $354.00 for two pairs of bifocals, one pair with polarized tint. I don’t have insurance.
Fast friendly top shelf service. Alora particularly.
My son had to get glasses, and the lady that helped us was very nice and professional! They had our classes in less than 30 min, and that was for 2 glasses! My son loves his glasses. We will definitely be back!
Fast and friendly service the employees wereNice helpful and friendly 👌 😊
They called said the glasses were ready went in waited in line forever ..they were skipping people, just seeing whoever... then they proceeded to break the frames immediately when they took them out...said I had to pick other glasses ...asked for the money back and they think its a big inconvenience they have to give a refund... the customer service is terrible here.
EVERYONE WAS PROFESSIONAL, KNOWLEDGEABLE & FRIENDLY,WHAT MORE COULD THERE BE?
I thought they were amazing! I have young 2 kids that I had to get glasses for and they helped us through it all. It was easy and honestly pretty quick for how busy they were. We got there around 1:15 and left with an eye exam and 6 pairs of glasses, all by 4:30. They’re amazing! Thank you!
Great product and it was in stock. Same day service on the glasses I got
I have been going to eyemart for years but recently switched to another one cause its closer to me and one of the ladys helped me pick out my frames cause I couldnt choose
Very pleased with the cleanliness, confidence, and acknowledged staff! Thank you.
I went in as a walk in today,Got in quick they took there time very friendly staff and great deals that are affordable with no insurance 🙂 Thank Yall!
Great service great people
Loved my experience! Very affordable and helpful
I’ve been going here for few years now and the service is always amazing and quick. The staff is super great and I’m never there for to long.
My daughter requires wheelchair access, when I called to make an appointment I was told that the facility won’t let her in unless she can move out of the Wheelchair and into the facility as the wheelchair “scratches their floors” absolutely disgusted beyond words. I just can’t believe that this is how you would treat anyone that is restricted in this way. Shame on you. I’d give you a 10th of a star if this was an option.
Everyone at Eyemart Express in Sand Springs are truly just so nice and helpful. The Optometrist was very thorough and informative as well as cheerful and patient with answering my questions. They assisted with the difficult choices in selecting just the right frames and had just a great selection of frames, it made it a great experience. I live in NE Okla, approx 70 miles away and I will always return to this Eyemart location for the best vision care! I can literally see so much better than I have in years, it’s no wonder I was continually looking over the top of my old glasses to read! Thank you so much everyone, it was truly a great experience!!
Excellent customer service from getting my eye exam to getting my glasses! Great friendly staff! I also noticed that they have a back to school special you might want to check out.
Excellent customer service. I was in and out in 15 minutes. Those girls were working hard taking care of the customers. Glasses were ready in 45 minutes!
Everyone there, were all very kind, & efficient. & The Dr. that did my eye exam, was the most knowledgeable eye Dr. that Ive ever been to! If you need glasses or contacts, I highly recommend this Eyemart Express in Sand Springs!!!
This was my very 1st visit to Eyemart Express and they did an amazing job. The service attendant was very attentive and knowledgeable. The service was extremely fast. It took me longer to choose the glasses I wanted than it did for them to get them ready!
Thanks to the friendly people at eyemart,, my eye prescription was taken care of within an hour, glasses fitted, and out the door in another few minutes after fitting them on. And this was for four pairs, one of which was bifocals. Good job! Price was way less than I expected, too.
Sweet little Brooklynn took care of me! And she smiled and took the time to show me what it would cost for the added details versus not, we do brought our grand baby in with us and we came back we did not have him, she asked about him even though another sweet girl was taking care of us. That tells me she’s paying close attention to those details! My glasses are amazing! You really have some very sweet girls, please take care of them.
Pretty fast process. Staff was friendly and efficient. The selection for frames is a little limites but they took me on a walk in basis and had my glasses same day.
Fast and efficient... They even caught all thedetails and accommodated us. Highly recommended
Brought my mother along with 4 children in, they was suppose to have set appointments all together or as close as possible. The first appointment being at 10am. They set 2 for 10am, 2 for 10:30 and 1 for 11:30. Here it is noon and not one patient is done. There is 7 chairs in the waitng room which has been over crouded since arrival at 9:45. There has been several people in and out. But they have not even completed 1 out of 5 appointments . When asked they dont inform us of theyre vague, not really gibing an answer. So i would say they are most definitely lacking in customer service
Eye mart express is the best place to get your eye glasses. They have good prices and accept vision insurance. The sales associates are very helpful finding the correct glasses.
Love the staff here. Will never go anywhere else. You cant feed their prices. You cant beat there two pair of glasses deals they offer
I havent worn glasses since high school. I didnt realize my eyes were this bad. They helped me see things so much clearer that i have in a long time. Everyone was really friendly and helpful. I would definitely recommend going in and getting glasses from them. Thank you so much!!!!
Great prices. Bought 2 pair with Bi-foculs. Look good and fit fine after adjustment.
Jessica helped me choose a beautiful pair of glasses! Im new to wearing glasses, and very indecisive, and also had no idea what I needed or wanted. Thanks to her help I have gorgeous frames, wonderful lenses that help me see better (especially with work and driving at night). Everyone there was friendly and smiling! My glasses were made in FOURTEEN MINUTES. Whoah! Great customer service and quality product. 😊
Very professional staff, took time to explain my condition at the eye doctor.Treated me respectfully. I like my glasses really well. On the whole, a great pleasant experience. I have already recommended to others
Kyndal was so lovely when I walked into the store! Devin was a huge help to me by tightening my glasses and was so professional!!! I do miss your sales associate Brooklyn!
The girls took great care of! Glasses were done in less than an hour. Excellent selection. We will definitely be back.
Once I picked out my frames and found out my lenses were in stock, I was informed my glasses would be ready in 30 minutes to an hour. While shopping at Walmart nextdoor I received a text my glasses were ready. They did them in 11 minutes.Diamond was very knowledgeable and helpful.
Tuesday is the best day to go. They are a very busy place. The store associates are very helpful. Eyemart could use a 2nd location somewhere in Sand Springs
Great customer service and it only took 26 minutes to get my glasses! They are perfect and just what i wanted! Thank you, Eyemart for great customer service!
The staff was very helpful. My glasses were excellent quality. the lab did a wonderful job on my lenses
I really enjoyed my experience here! they were quick to work with me, helped me pick out the right glasses for me, and were super friendly!! they helped me save as much money as they could to help me get my glasses! will definitely recommend and be back!
Knowledgeable and got me in and out. Picked out my glasses and the wrote it up, I left and 25 minutes later I got texted telling me that they were ready. Highly recommended.
Great prices for quick and same-day glasses! No hassle like other glasses shops. I was on a budget and they did not hassle me.
Even tho there was a lady there, that was having issues with her own patience, this is the best experience Ive had.I went in thinking I would have to wait for at least a week for my glasses, but they had them ready in 45 minutes.If I could give them more than the 5 stars I would.
Excellent service, very fast turn around! i was very satisfied
Hannah took care of me and she was amazing. It was pretty busy, but she didn’t rush me. She helped me select frames that were attractive and affordable. They were ready on time and look great and fit correctly.
I have never had a bad experience. The staff are wonderful, helpful and knowledgeable. I have been going to the one in Sand Springs, OK from the start of the business being open. I gave them 5 stars but would give them 10 if it were available.
I absolutely love eye Mart in sand springs ! Everyone is so friendly and I cant help but say there is a super cute friendly guy who works there.He is so nice! The girls who work there are so kind and go beyond to make you feel loved in their environment.I have seen the employees in eye Mart help the elderly with doors or reaching for glasses. I cant say enough good things about eye mart!!!
As usual, our experience to select and purchase new glasses was phenomenal thanks to the ever pleasant and conscientious efforts of the sales staff. Although they were unexpectedly busy, they remained calm and gave everyone special attention. Thanks to them all!
The staff are always extremely helpful and willing to spend time with me to ensure that I get frames that are right for me, and the best deal. When I broke my frames they replaced the immediately without question, and I am in there almost monthly to get adjustments and cleaning. They are always happy to help me.
Great experience. Very friendly and helpful. Great employees at the sand springs store. I will definitely be back.
Very friendly people. The service was excellent!! Both pairs of my glasses were done in less than an hour.
I love this location and everyone always greet you with a smile. I have been going here for sometime and they are very helpful in my whole experience. I could be happier and not planning on going anywhere else. If you want the best and quickest experience with your glasses this is the place
Brooke was very quick did wonderful on getting me best price and explained everything well! Was very helpful and kind .best place
Friendly and fast service I got 2 pairs of glasses in under an hour!!!
My husband recommended that I come to this Eyemart Express because of the great experience he had. So I drove an hour to Sand Springs Eyemart Express. My glasses were done fast, they fit and look perfect. And Brianna was so helpful when I was picking my frames. I was not disappointed and will be recommending this Eyemart to all my family and friends.
Excellent service, excellent technical work. Love both pairs of my new glasses (a promotion). Beautiful frames for a fraction of what I paid for similar frames elsewhere. My husband and I plan to return in the future.
Kailee helped me with my new glasses . She went the extra .file by checking with my insurance company and saved me over $100! I had no idea my insurance would pay anything. She was very kind d and efficient.
Everyone was so eager to help when we were in the store on November 2, 2017. There was a young man there, whose name I did not get, that was so kind and quick to assist not just us, but anyone who walked through the door. The young lady who assisted us was knowledgeable and efficient as well as friendly and personable. We are from our of state, but lived in Oklahoma previously. We chose to return to this location for our eyeglass needs rather than use a location near our new home.
Very friendly, knowledgeable and time oriented staff. My glasses were done super fast and they always have the best variety in kifs, womens, and mens frames.
Nice friendly service. Easy in and out service!
It just takes 1hour and then you have your glasses, and for me they helped me for the ones that look the best on me...
The whole experience from the time we walked in was very helpful and friendly.I was very impressed with the social distancing and other precautions that were taken with the covid19 things
The wait was a little long because they were extremely busy; however, when it was my turn thre sales associate took time to explain the different lenses and add ons. I ordered two pairs of glasses. The next week i received a coupon in the mail coincidentally that woulda have saved me money. When i went to pick up the first pair of glasses i asked the manager Id there was anything they could do even though it states it can not be used on previous purchases. She stated since it had not even been a week yet she would honor the coupon and refunded me the difference. Very professional and very courteous. I have only picked up one pair of the glasses (a pair of traditional trifocals) at this point but they fit and work great.
I love these ladies. There smiles and the customer service is 5star. They will help you get what u need. Trust these ladies they want to help u. Ill never go anywhere else for eye care. Thankyou!
As hard as my daughter is on glasses the 2 for deal is awesome. The principal at her school now has a pair just in case. No more excuses for not wearing them.
I was greeted with a hello and I will be with you shortly. That was a great impact letting me know they did recognize I was there. I really appreciate that. My Glasses was ready sooner than I expected, thanks for your timely service.
We were very pleased with the staff at both the eye doctors office and the eye glasses shop. The ladies in the eye glasses shop were great with our kiddos!
Eyemart did an awesome job on my glasses I will give them an excellent mark they definitely have their hands full and keep cool with a lot of customers my hats off to them.
Ive been going to this Eyemart Express for about 5 years the first three years were great and they were very nice and helpful last year was only so-so and the prices for good glasses or nice looking glasses are getting a little crazy the budget glasses are glasses that I dont think anyone would really wear its a portable selection they need to give a better deal on maybe theyre $40 glasses or even 50 but I do think its a little sad that they dont give the cleaning kids anymore when you buy two pair of glasses at regular price they used to give a little spray bottle and a kit with a cleaning wipe the staff seems like theyre not very knowledgeable anymore I remember before they were pretty Sharp and very polite now it seems like maybe they are hesitant to even help you at least the two times I was in there thats the way it was with me I hope they dont ruin a good thing with getting crazy with their prices cuz theyre on their way to that now
Staff was very friendly. By far the best customer service Ive seen in awhile. I highly recommend going here if you are in need of glasses or contacts. Prices are very fair.
The whole store was amazing! They did an excellent job helping us find the perfect frames for our daughter!
Great experience overall. My kids and I love our new glasses.
The staff was so very friendly and efficient! My daughter and I had a total of 4 pairs of glasses, all of which were done in 28 minutes!
Only problem is I had them hold a pair of frames and when I came back, they had sold them. BUT, I found an awesome pair of Gucci Frames for 50% off!Great, friendly staff and I was out of there within 45 minutes after purchase with 2 pairs(glasses and sunglasses)... actually 1 pair was ready in 18 minutes and the other was 22 minutes. They texted me when finished.Highly recommend! They have frames and lens for every budget. Staff was awesome, especially Hannah? and the very cute gentleman working there. Wish I would have come here months ago!Seeing is believing lol
The sales side is amazing! They were overly helpful and very patient with my ever changing mind!Can’t really say the same on the Optometrist’s side. Can’t ever get anyone in there to be kind let alone helpful!
The staff was very friendly and even though they were busy they got us taken care of in a reasonable time.
Took my grand daughters to get glasses before school starts and the ladies at the Sand Springs location were extremely helpful in finding glasses that both of the girls liked and that get their faces I would recommend this location
Very nice people they make you feel like you are part of their family. The prices are almost half what others change. Will i go back, you bet.
I ordered a pair of safety glasses and every day wear. they completed my glasses... Both pair in about 30 minutes.. Best service Ive had getting glasses
The eyeglasses are great, but the staff is exceptional. Very friendly, very helpful.
The store was clean. The staff was helpful and didnt try to pressure me into more expensive choices, which I appreciate. The only problem: You have to ask for the frames that go with the televised commercial deal, and the selection is extremely limited.
I already had my prescription I just was getting a refill on my glasses I got two pairs for $42 tax and all and I bet it didnt take me 20 minutes in there drove home before I could get home they were texting to tell me my glasses are ready 2 pairs in 22 minutes Id say thats excellent service and their staff is real helpful and friendly Ill definitely go back
Very very happy with the service we received yesterday with Brooklyn and the rest of the staff at Eyemart Express.
The staff were fast and helpful. I received my glasses the same day.
We always go to Dr Presley then to Eye Mart for glasses not having to wait a week or two is perfect being in sports year round if they break we can go straight to the store and get a new pair and I want to thank the staff at Dr Presley for helping the first time contact wearer he worked and was really patent helping her get them in and reassured her that she will do a great job getting them in and out . This will help her while playing softball and in track .
Great service, attention to detail, friendly people and my glasses were ready in 29 minutes!
They were able to put new lens in my old frames the same day! Plus they got me new SUPER dark sunglasses for my migraine days! Everyone was so helpful! I will always go back to this store rather than the one at 101st and Elm in Broken arrow!
The associate asked if I had a current prescription, and called me by name. She made eye contact with me, and was more than happy to help me choose a frame. She explained to me the benefits of the two pair pricing. She asked me questions, to determine my eye glass needs. She did not rush me, when she was helping me pick a frame that would fit me face. After we picked the frames when I was ready to purchase, she told me about the different lens types and options available to me. She also explained the Pro Plus Package and the free warranty on my new frames. She discussed the impact resistant polycarbonate lenses. I checked, and signed the bottom of the order form. The associate was knowledgeable and helpful. I felt that she was happy to assist me.
Very pleasant visit...staff was really nice and answered all my questions and they were very professional
Very pleased with the service and thorough friendly and a great selection.