Found the manager, Jessica, and the rest of the staff to be very knowledgeable. I very much appreciated all their professional efforts and would highly recommend them!
I’m not a big paint buyer, but Carlos did a great job taking care of my paint needs.Top notch customer service!
After a gap of more than 7 years, I had to match a trim color on my house. Id made my original purchase at this store, but couldnt find my receipt with the color code. Practicing social distancing and masked up - the staff was very helpful. With a little digging, which meant they actually had to go the extra mile and research my paint match with the little info I provided, my color was found, the paint was mixed and I left with everything I needed to get my touch-up job done. I definitely recommend Sherwin-Williams on DuBois, in San Rafael.
Moving to a new area is never easy especially when finding places for the tools of your trade.My first experience at Sherwin Williams in San Rafael was amazing do to a wonderful young woman named Bernadette. I have been to several Sherwin Williams paints stores over the years, however this was the best store by far. I was Interested in trying some of the other brands of paint SW carried.Bernadette patiently listened to me and understood what I was looking for.Bernadette shared with me the proformance of each brand, helped me chose the color in the tones I was looking for & color matched a swatch I brought in (perfect) .Bernadette is always helpful and friendly and make the Customers that enter the store feel welcome.I would like to thank the Manager in charge of hiring such a wonderful employee to represent your company.The way Bernadette handled herself and her product knowledge I thought she was a Manager.I have returned to this store many times and have always had a good experience.Thank you
Fast service, even while store was undergoing remodel/reorganization.
Best store hours in the business; decent pricing and frequent sales!; friendly and super helpful staff.
Excellent service! Sales person, Lance was a huge help and very friendly. Good prices
I get my paint there Almost every day . The manager Brandon is very nolible of his products a colors And is the nicest guy around. He goes out his way to help you.
The staff is friendly and knowledgeable. Josh had infinite patience and offered valuable advice to help me narrow down color options.
Fast efficient service and good recommendations on product.
The staff is friendly, helpful, competent, and quick -- I went into that store never having been there before, and left happy and very impressed.
They rock!!!!they really care about their paint you will notice that immediately I like that I will return
Person helping me could not recommend product to use, store customer/painting contractor ended up helping me, I was left waiting for my paint to be mixed while the clerk took care of 2 customers who called in paint orders by phone, another clerk took over, paint/stain I got does not look accurate possibly not mixed correctly, I will not return for this project did not have a good experience as I have had before.
So polite! Very helpful! Clean and tidy! Great visit!
They offer good quality paint and they have all of your paint colors in their archives.
Customer service was good, as usual. Helpful staff.
XIM best paint the best painting in the market to paint tile tinas and only the wncuentro in Sherwin williams. excellent customer service
Great friendly staff and service.
Excellent service and outstanding attention to painting detail.
Great paint at great prices.
Good customer service and product knowledge
They took care of the problem.
The clients are very friendly and there is what it takes for what you occupy