Garden center is great! Low prices. So many choices. It’s little bit not organized, but it’s much cheaper then other nursery. Friendly employees.

I called Saturday morning to check a garden item, no one answer their phone call. The automated answering directed me to garden but no one ever pick up the phone. It seems no one work there. It is shocking that in San Rafael area, there has a home improvement store like HOME DEPOT has this kind of service.

Great prices on plants and the nursery manager rocks keeps his word

Garden center did not have very much soil or soil amendments I was at Vallejo the day before and they had a much better selection of soil amendments perlite and different products for planting

Birds inside. Horribly organized with items out of place. Garden hoses blocking cart paths. Staff is slow and not helpful. Salesmen asking if you want solar.

I do not know why they have a phone number as no one answers the phone. I was on hold both yesterday afternoon and this morning for 20+ minutes each time trying to reach the garden center with no luck. I then tried calling in to ask to talk to the Manager, but no one picked up on the general line even after 10+ minutes on hold.

ABYSSAl service, with the exception of the garden department. Horrific lack of attention to the customers existence. Multiple cashiers chatting and comparing manicures. NO ONE available in lumber AT ALL. As a contractor, I will take my business anywhere other than this store again.