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Edible Arrangements
777 Grand Ave Suite 102, San Rafael, CA 94901, United States
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Edible Arrangements
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Vi
Review №1

It sucks I come from San Pablo and the place is closed.

Be
Review №2

They could not deliver the day I wanted, So delivery missed a day without them notifying me. Ordered edibles, a balloon and teddy bear later found out that only the edibles were delivered but not the rest of the stuff 😑 they wanted to refund me for the teddy bear and balloon but I asked no I want the rest of the stuff delivered but they tried to charge me again for delivery.If I were you, I would order flower instead from somewhere else for my loved ones. Had the worst experience. But I hope they get better for future customers sake.

Kr
Review №3

My Sister in Law sent me a get well fruit arrangement and it was delicious and very fresh. The chocolate fruit was such a nice treat!

Ma
Review №4

I ordered an edible arrangement, balloons, and a stuffed teddy bear for Valentines Day 2014. I ordered the day before in the morning, and got confirmation that it would be delivered the next day (valentines).Valentines day arrives, and no word from any delivery person. I wait around all day thinking its going to arrive at any minute. The web site says theyll deliver up to 9:00 pm on busy holidays. Okay, fine - so I wait and wait, and at 7 pm I decide to just check on the order. The woman informs me that it will be here in 30-45 minutes...okay...then 8:50 arrives and still no delivery. Again I call. Its in transit she says. Then I wait more and its 9:30, and still no sign of them.Frustrated, I call the corporate number and request a refund. The very nice customer service rep is very apologetic and doesnt understand why this location cant deliver. That makes two of us.She agreed to refund my $111 and I agree to never order from this Edible Arrangements location ever again - and maybe not any other one either. Do yourself a favor and research this company on Yelp - Im not the only one to be burned by these guys. At least Im getting a refund (I hope).And now, the day after Valentines, theres no call from the store, no apology...nothing. Just silence.

Ch
Review №5

Failed to deliver on time and for three days after that. But I revised my initial one star review to three because when my mother finally got her chocolate covered strawberries a day and a half after mothers day (four days late) she RAVED about how great they were AND they gave her a double order, I guess to make up for the delivery mess ups. Our Edible Arrangements here in Las Vegas is really good, so I was very disappointed about the multiple failed deliveries. They kept insisting that they left notes on the door and voicemail messages, but honestly, THEY DID NOT!

Ja
Review №6

Well be buying one of these real soon for a deserving young lady

St
Review №7

I ordered an edible arrangement from this store yesterday for a friend. The arrangement I ordered was supposed to come with a teddy bear and a balloon. When my friend got the arrangement and sent me a picture to say thank you there was no balloon or teddy bear. I called the store in the morning and complained that there was no teddy bear or balloon with the order. They were extrememly rude and unhelpful. All I asked was that they refund me $19 of my $58 purchase for the teddy bear and balloon because that is the price for them on the website. If I knew I would not receive all that I payed for I would have just bought the cheapest $35 arrangement. I called corporate and they were very helpful in helping me file a complaint and hopefully receiving my $19 back- otherwise I will be desputing it with my credit card company. I would highly suggest finding another store to order arrangements from.

Ma
Review №8

Terrible. $250 arrangement ordered. What was delivered was a fraction of the value. The owner promised a token discount of 10%, was not given

Co
Review №9

Always perfect!

MC
Review №10

Not that many choices

Ro
Review №11

Not a florist ......................

Information
29 Photos
11 Comments
2.8 Rating
  • Address:777 Grand Ave Suite 102, San Rafael, CA 94901, United States
  • Site:https://ediblearrangements.com/stores/777-Grand-Ave,-Suite-102-San-Rafael-CA-94901?utm_source=google&utm_medium=local&utm_campaign=localmaps&utm_content=1274
  • Phone:+1 415-456-3200
Categories
  • Chocolate shop
  • Caterer
  • Chocolate artisan
  • Gift shop
  • Gift basket store
Working hours
  • Monday:8AM–7PM
  • Tuesday:8AM–7PM
  • Wednesday:8AM–7PM
  • Thursday:8AM–7PM
  • Friday:8AM–7PM
  • Saturday:8AM–5PM
  • Sunday:10AM–3PM
Service options
  • Same-day delivery:Yes
Payments
  • Debit cards:Yes
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