This has become a horrible location. You have to wait hours in line for the pharmacy, they are pretty rude, and they closed the drive through. Switching to cvs.Update: just drove over to cvs. No line at pharmacy. Great customer service.

COVID testing not available here despite what their website says. Drive thru pharmacy closed due to their lack of staffing. Also means long wait times at the pharmacy.Online site says at home COVID test kits are available in this store for pickup but the store is actually sold out. Terrible online and offline experience sync there. No wonder Holmes could scam this companys leadership with basic lies. Their digital and store ops are a joke.Parking lot here is metered. Meters default to 2hr max limits and couldnt reduce it. Forced to pay for 2hrs when only needed 30mins max.

I was given a prescription I’m allergic to and when calling to ask the pharmacist about this, I was put on hold for 35 minutes then promptly hung up on.

Terrible pharmacy drive through service it’s more like drive n wait- the staff is terribly rude as well as the store manger( if one really exists). Goodbye Walgreens- never ever will I use this store again.

Incredible staff! Went above and beyond. Great follow through and customer service . I will be a loyal customer as log as I live in Marin. I have never had the pleasure of meeting staff that is so focused on the well being of their customers thank you again. Rose Jacobsen

I love pharmacies, and this was pretty ok. Service was good, variety was ok. I wouldnt be in raptures over it, but Im fairly sure it is more than adequate.

Used to go here quite often after work at night. The inside was quite clean and quiet despite the sketchy parking lot. That was before the more local Terra Linda store opened which sucks and before the train to nowhere messed up the traffic.

I went there this evening, just to get shout by an employe, thats absolutely not right, when all i was asking its help, and then she say, she is busy, while her was on her phone, the employe name its ilirica,

One of the worst pharmacies.....ever.Horrible wait times.Latest experience: Dropped prescription off and was told that it would be ready in one hour. Returned two hours later since their time estimates are always wrong. I was wrong about the time estimate this time because they LOST THE PRESCRIPTION!!!Still waiting for them to find it.The typical experience goes something like this:They tell you your prescription will be ready in 45 minutes....come back an hour later....they still have not started. Wait another 45 minutes while they fill other prescriptions, service drive up customers and even ring up customers who are purchasing random items from elsewhere in the store.Usually they do not even have the medication you need in stock. Was told today that they do not have the medication to fill my prescription from last week, they did not receive the medication this week either and that they have no idea if they will ever be receiving the medication.One of the main distributors for the Clipper transportation cards and located right near the San Rafael Transit Center. Somehow they managed to run out of Clipper cards to sell and they never ordered more.Sketchy location, people tweaking in the parking lot, homeless congregations by the front door and garbage strewn parking lot. Expect to be asked for spare money, spare drugs or spare booze.Spare yourself the agony and go somewhere else.

Wow, if I could give this store a negative, I would in a heart beat. To start with I pulled up in drive through expecting to pick up my meds, only to find out they arent ready, and no one is in drive through, and she told me it would be 15 min,vso I asked if I could stay put until my meds were ready, and she was very unsympathetic and rude and told me she couldnt have me parked in drive-thru insisted that I go to a parking meter and pay for parking even though I told her I didnt have any money for parking she didnt care. And when I went inside to pick up my prescription the man at the counter is like 80 years old and moves like a snail, and not only that, he was very rude very nasty, I will not go back in that establishment for no reason whatsoever. And if Walgreens home office doesnt read these post theyre going to lose their business because there are way too many negative post on here about this store, all reflect the same problem. Rude, nasty, uncaring employees they dont care about the customers

This is the worst Walgreens I’ve ever been to. Only go here if you want to be treated poorly and interact with employees who don’t care and who hate their jobs.

Horrible moral from understaffed fast food like pharmacy chain. Dont expect much, and you wont get upset. Use as a last resort and dont be in a hurry.

Horrible service from the Manager, Ana, she should be fired. Do not get your holiday or any cards printed here....they come out horrible.

The managers and the late night crew there are very kind always have a smile on their face and something nice to say

24 hour pharmacy was no where near staffed enough to handle a Saturday evening. 20 minute wait to hand in a prescription. 3 hours to get it filled.

This used to be a great store, now treat you as everyone that comes through the door is a hardened criminal. They do not understand anything you need or ask for, then get mad at you because theu have no ideaOf what your talking about. Changed alot an not for the better.

This place is disgusting! With rude customer service. Try asking any employee for help they had additude. Tried to go to the bathroom. And it was foul AF! There was sprayed poop on the toilet. TP and God knows what else on the floors. NO SEAT COVERS! And an entire novel of inappropriate content scratched or written into the walls. Even tried to talk to a manager, he was too busy in the back, he couldnt help a customer. Which is an EXACT example of how his staff acts. Not to mention, the other manager, was coincidentally on lunch as well. So, unfortunately, their bathroom will remain a mess and as long as those 2 are managers of this establishment expect to be treated second to all. Beyond disappointment.

Walking distance hours open and then you can get into trouble with snacks.

In the drive up for thirty minutes with one car in front of me. I concur with the other post. This place has no customer service skills nor care about its customers. I ended up leaving and going up to Northgate. The service there is just as bad. No employees. The pharmacist had to wait in customers at the window. Wow!

Decent prices and selection. Lousy service. Expect to wait FOREVER to get a prescription filled.

Do NOT get cards printed here, they come out horrible

I bought some Omeron eletroTHERAPY pain relief pads for $22, $25 with tax. Only to get home and find the package was empty. Of course I didnt take the receipt, but that doesnt matter, they wont listen to you. This is a shady Walgreens in a shady area of town. Make sure youre getting what youre paying for.

Good people! Great service!

Great prices and great services!

The pharmacy service is absolutely terrible. Go to a CVS.

Worst pharmacy ever. Very slow, understaffed and nobody is happy or wanting to help you. I switched all my prescriptions to CVS and never made a better choice in my life. Every time I come here I just get ignored by pharmacy staff.

They dont sell fastrak transponders here.

Very unfriendly. No restrooms for my children!

I love walgreens.

Worst customer service!Ignorant workers!They just dont care what you want!

Sole Discretion

Metered parking slow cashiers

The service is non-existent

Gr8