I really liked this place until I got dirty salad in my, well, salad. It was actual dirt. The way communication went after I contacted them is another story but luckily I got my money back. It is sad to see place with delicious food and great potential not wash their salad and risk customer health. As for dining in sometimes they call you by name, sometimes by number, sometimes they don’t call you at all. Delivery well delivery depends, sometimes it’s really fast, other times driver can be late for an hour after they already said it would take an hour to deliver. 2 hrs thank you very much. I wish they solved all their issues cause I do miss salads. Obviously not having any business with them after all these things happened.
They will ask you for you name in order to call you to get the order. When my order was ready - they used the order number, obviously I didn’t expect that so I waited for 30 minutes to get my food until I came to the counter and asked what’s wrong...
Poor delivery service. Waited more than 2 h, but it was indicated that delivery will take not more than 55 minVery poor customer service. No one even called to tell that they need more time.
Good variety of salads, pasta, feta and parmegiano cheeses, fresh juices in bottles, healthy food. You may compose your own salad, too. Also they do pissa, but these times its paused.We ordered pasta (colored farfale) with parmegiano and it was delicious.The prices are moderate🤑 and interier is juicy 😉Many offices orders their food for lunch and fully satisfied 💯.
Fresh, healthy food. Fast service. You can get water for free.
Very good salad bar, with tasty pasta and salad, also good craft vitamin drinks
Thank you for very incredible and delicious taste. Delivery service - the best Ive seen :)
Wonderful place, very good kitchen and always healthy! Again, they serve really good food and portions
The salad was great. Kind of the best in the VictoriaGarden
A bit high prices, but dishes so tasty and big too
You would need to wait forever for your order. But pasta and salad are tasty
Really great turkey ceasar
Healthy food with great taste and awesome service
Usually takes too long to deliver food, bad bad service
Great food quality and service
Tasty but too long to wait
The best salads ever!Very tasty
Fresh, delicious and healthy food! I recommend it.
Very tasty salads, big portions, fast service. Would like to have cocoa in menu, especially for winter season.
Long queues and isnt tasty for me
The best and healthy salads and sandwiches in Lviv.
Good place and meal
Oh, gosh. In live this place. Chicken basilica - everyone should try it!
Very nice place!
Tasty healthy food
Poor food quality. Bad service.
Delicious salats and soups
Great salads and freshes
Yields much lower than on the beginning...at least this is mine and some of my peers evaluation.
Always good salads
Tasty sandwich
The best!!!
Good place. The girl at the checkout is polite, nice, advised what and how to try. All is well, until you receive the order. My son was given an order, and for my carbonara - forgotten. As a result, I waited for the order for another 20 minutes after my son had already eaten. We made orders together, I also paid for both dishes.
So I dont like to give low marks, but Im too angry to ignore.I took a dish from the menu, which was supposed to be vegetables (broccoli, cauliflower) and chicken, and, in fact, pasta. Of the vegetables, I found one broccoli, it broke in two (you can see in the photo) 😀 Chicken - it was just small fried stumps, even black and goaaaa cheap pasta. Ah, well, 1 lettuce.I say that you have a lower price segment, but, Guy, you cant feed people like that, and why write the composition of a dish if half of it isnt there?
Їжа дуже смачна і вартує своїх грошей.Тільки розчаровує факт, що люди з 1 дозою вакцинації не можуть брати їжу тут і приходиться брати з собою і їсти в коробках замість гарної подачі. І в собою дають тільки 1 салфетку, а це є мало🤷🏼♂️. Відільний + за іменовані бутилки з напитками
Якість страв, дуже відрізняється від тих, які в ТРЦКінг Кросс, таке відчуття ніби це геть різні заклади, хоч це і мережа. Інтерєр теж такий собі, дешеві столи, стільці явно не на дають шарму.
I often order my favorite salad-pasta with salmon and cream cheeseIn Victoria Gardens my order was with me, I was prepared an order in the institution! Then just poured into a box with you, did not take into account to put the sauce, because when ordering in the institution it is poured on a plate and when poured, it just all remained on it!And the taste is as high as ever !!
I do not like to leave negative reviews. But this time I was annoyed by the service.First, do not issue a check as before, where there is a QR-code on which you can leave a review of the service. I had to write a review here. I dont know how effective it is.Second. They gave a keychain instead of a check. I was first in line. Ive been waiting for 35 minutes. I came to ask how much longer to wait. And I am told that the order has been waiting for a long time. Its already cold. That is, it turns out that the keychain does not work, I spent time waiting and no one warned me that the order was prepared a long time ago (only two customers are sitting in the restaurant). The fact that the keychain is broken and does not flash or squeak (keychain number 1) is already a problem of the institution.Well, it is clear that no one apologized. Maybe its okay?Unfortunately, they spoiled the mood. It used to be without incidents.
Do not bring in time. Operators do not respond. Delivery does not work as described on the site.
Ordered 2 dishes for two people. They gave out one, but simply forgot about the other. And at the same time issue other orders. The delay was not warned.The situation is repeated again. In what rules it is prescribed to give out dishes from one order not together if it was not specified at the order?
I wanted to order delivery, the number listed on the site is not valid. To enter the address you need to go through 7 circles of hell. You just enter the street - it doesnt pull up, no matter how you type it in - the program just doesnt see the address.This is a review not about the institution specifically, but about the work of the delivery siteI change the response, because everything is always super tasty. I hope to order delivery without problems in the near future
Dissatisfied with the decision. Beautiful bright photos in the window, and the live salad does not look appetizing. On the remarks the Administrator said - I will pass all your remarks to the brand boss ...1. Photo 1 = on display in the menu2. Photo 2 = reality (absolutely incompetently stated)Why then fool people and take such beautiful stage photos in a shop window ?!
Delicious salads and pastas. We especially recommend new products. Tried: pasta salad with bacon and cheddar and pasta salad with beef. I advise you to change the sauce to Caesar with greens until the last one, I also added cheddar. Satisfaction is provided ⚡ ^^
Fast and pleasant service. Delicious salads!
Everything is delicious, but if you put the utensils (you were asked for) and napkins, the price would not be you, because sipping soup from a plate is a pleasure (well, of course its a pleasure, but more like a childhood, but Im not in my grandmother away) 🤗
Visited the institution and ordered food from the opening, apparently ..And yesterday, ordering once again, I found in the soup the husk of sunflower seeds😳So you have such observance of sanitary norms - workers in the kitchen peel the seeds and spit into the pot with soup? !!Very disappointed and will not order more, although I liked the kitchen 🙁🤷🏻♀️
Everything is delicious, fresh vegetables and delicious meat.
I often order to eat in this restaurant and everything is delicious. But every 2-3 orders I do not add something to the salad (halloumi, sauce, etc.). After complaints about the hotline, you need to wait for a call from the administrator for + - an hour, ie do not even hope that you will be quickly delivered what was not added. I do not understand why it is so difficult to check the order before issuing.Dessert or fresh fruit will not always work as an apology :))Please monitor the work of your employees if they are unable to do so on their own. Do not damage the reputation of the institution.Number of the last order: 19883
Great place. Delicious salads and pasta salad. And the feature of the institution is that you have the opportunity to make your own dish from ingredients that you like. I RECOMMEND. And there is delivery from the institution, which is also cool!
Every time Tomatina VG pleasantly surprises all the dishes are extremely tasty, beautiful serving.Pleasant qualified staff❤️
Thank you to this institution for unlimited water. I always set an example when mentioning the service
Frankly, I do not like to write reviewsBut after talking to the administrator Danchak Natalia decided to share her experienceIn fact, this is not the first time that the administration of the institution neglects customersMade a request in the amount of ₴ 600 +We received orders within an hour as we hadButSoup that has been ordered more than once is spoiledSalad with black avocadosThe main thing is not to convey the fact that there are bad dishes, and the message is - if you ever have a similar situation (this is the second time in my last six months) be prepared that managers will go over your head, despite the fact that they lose a client . They take 5-10 minutes to figure out how to explain that the avocado is oxidized during delivery, although without the sauce, and other establishments will deliver food in normal condition, and the soup - its just another variety of tomatoesFood is paid for, food barely touched goes to the dumpAnd instead of an elementary apology, there are your problemsAlthough it would be possible to understand the institution, but the attitude to customers - no wordsThank you Tomatin for the wonderful serviceThis was my last orderIf any of the executives who are not indifferent to reviewing reviews, then keep in mind the order number 98752
Renewal:* Thank you to the management for the prompt resolution of the situation, the funds for the entire order were returned within a day.Hi to all!Today we had an unpleasant situation with an online order from Tomatin. We made an order at 12:30 and at 14:00 so the order has not arrived yet. We decided to call the operator, and it turned out that they did not take our order to work due to failure and promised to bring within 1 hour. At 15:00 there was no order. The operator stopped taking calls and did not provide feedback. Orders were delivered at 15:45 3 hours 45 minutes after registration. Subsequently, 1 of the orders turned out to be with an error (additional shrimp) and additional spice - hair in the salad. But as the operator does not accept calls, it was not possible to state it properly.Unfortunately, this made a very unpleasant impression and there is no desire to use the services of Tomatin again.
The quality differs from tomato in king cross, the portions are smaller. Ordered my favorite pasta Chicken Basilico Parmesan, unfortunately, was almost non-existent, not used to seeing my pasta in this composition, fit sandwich is also not quite the size that Im usually used to seeing, it tastes like everything is the same and serving too. Overall clean, nice staff, dont refuse help, thank you. Of course, the tables would like the best, some of them are crooked and swaying, you almost spilled your drink twice because of it.
Horror, just horror. The avocado is bitter, hard that it barely broke his teeth, the tomatoes taste sour, spoiled, tanned, the grapes are green, all sliced like pigs. The paste looks like its smeared with faeces, sorry for the expression. If the evening does not go bad, then it is unreal. It used to be very tasty, but now we have spent money for the wind !!!
I adored this place for their sauces ..But for a long time the number of sauces was insultingly small. It often seems to be diluted with water.Thank you, but I can make regular spaghetti and pasta myself
In general, quite tasty.Minus one star because they lost speed, the order was waiting for 25 minutes at rush hour.
I adore your salads, cheese cheese from the cheese menu is love❤️❤️
I order often, but not all ingredients can be put in a salad (yesterday I ordered three avocado and chicken salads, there was no avocado in one salad! How can I not put avocado ?! The very name says so.
I ordered a salad, despite the steam, the order was brought in 10 minutes.There is a desire to visit the institution more than once.
Service at height. The dishes are so cool that the eyes are wide open🤤
We went to dinner yesterday. Ordered a salad with veal and pasta, it was not fresh. We arrived home and started vomiting and fever. There are no words ….
The impression from the establishment was not the best, the tables were dirty, when asked to clean the woman who cleaned the tables said that she did not clean, when Tomatins employees were told to clean the dirty table they called the same woman who chewed something came up to us and started shouting that she doesnt clean, even though we already had salads on the table, she started waving a rag, no more foot there !!!
Чудовий заклад, гарний інтер‘єр і дуже смачнф страви!
Everything is great, very tasty. But on the food court, only the tomato announces the order aloud, and does not show on the board or give a pager. It bothers everyone
In general, all salads are delicious. And I just adore Caesar and turkey. I ordered it with me today, because I like to have lunch on the street. lettuce leaves withered, the vegetables had already released the juice, as if a few hours had passed and the toast had not been given, not a single one ... I was terribly upset. I hope so. that it was such a one-time actionToday I ordered my Caesar with turkey again тепер .. now I forgot to put tomatoes. Dont the chefs weigh the dish before serving?
Tomato Spartacus. In Caesar instead of cherry tomatoes were given, the size of a fist
I always came here for shrimp noodles, it was very tasty. However, today, I was very disappointed, the taste is not the same (or rather no), as if the pasta was cooked and the salad leaves were simply thrown on top, and even before that the sauce was not added. Disappointment...
Good service, friendly staff, delicious food. I recommend!
Very tasty salads. Everything is always fresh. Portions are large.Personal love for breakfast with scrambled eggs and sweet potatoes, and Tuscan grilled saladRespect
Everything is delicious but the order waited more than 35 minutes
Not only is the service not very good, and in response to feedback they collect contact information for a tick, they say, to contact and clarify the situation. What creates the effect of indifference at first, but in fact no one decides any questions. 💔👎🏻
Deliciously! Friendly staff, a wide range of dishes and affordable prices. I recommend!
I ordered pasta through the head, and paid an additional 25 UAH for an additional portion of chicken, only that chicken was blacker than coal from Auchan, and tastes - in principle, similar.
At first glance, everything is delicious, but poisoned here twice. Never again.
Our favorite salad bar. So many benefits in one plate. While in Lviv, I go to Victoria to eat a salad here. Portions are huge, its not a snack, its just a full portion. And recently, my collection was replenished with a reusable branded plastic bottle, from which I drank tomato juice there. The juice was spicy. I liked. More of you in the Bridge
Great place, friendly staff, sandwiches in Tomatina - its something incredible. Thank you for the fact that in Lviv you can eat delicious, inexpensive and most importantly USEFUL
The only place in Lviv where you can eat delicious food.Caesar with turkey is just a revelation.Thank you for being there. This is love ❤️
I liked that at the end of the day all the ingredients were available in full, there was no such thing as we will make you this salad, but not this one. Everything looked fresh. Before the closing, they agreed to accept the order, although they could refuse, a huge plus.
Incredible pasta carbonara and caesar with turkey. THANK YOU !!!
I was very pleasantly surprised by this establishment. This is the case when you combine the pleasant with the useful. The menu includes salads, pasta with salad, soups, sandwiches and desserts. The portions are huge and the set of ingredients is interesting and high quality. The atmosphere and interior of the institution is very bright, clean and comfortable. I will definitely come there again and try other dishes.
Ordered two pasta salad with prosciutto and burrata, the manager called back and said that there is no burrata and offered to change to another, changed to beef pasta, but the check was not changed and paid moreWe have already contacted the call center twice but have not decided anything, we are very disappointed
Very often I love to eat you, everything was always good, tasty and fresh. Today we ordered two dishes, and in one of the dishes there was almost uncooked pasta, they didnt react to it, and its very sad.
Delicious salads, pasta. Drinks, unfortunately, already with sugar - its not good. if possible change it. Well, these numbers or names of orders through the speakers - consider alternative ways.