Great collection, great staff and returns process is the best I have ever seen.

Joseph is always very helpful, but also not pushy. This is my go to place for quality lighting. They are honest and know the equipment in and out

The perfect place to shop for lighting. Theres such a vast selection of products that you can definitely find things you like for a really reasonable price. They have some really cool accessories as well as the lights. The sales people are very knowledgeable, and ours had such a friendly and fun personality that the slight wait at check out was enjoyable instead of annoying.

Great service at San Mateo store and customer service in southern calif during beginning of vivid times, thank you

Very helpful! Great service. Great selection in store and can look online for more.

Great service and selection

Good collection of lights!

Great service and followup from Melissa!

Super helpful. Great service. Glad i came in today!

I ordered and paid for for a product only to find the company had been out of business for the past two years.

Best service I have ever experienced in any store. Was greeted by employee soon after entering store; he helped me make a selection and offered some very useful advice. Was very pleasant and positive and answered all my questions in a professional manner. Even carried my box with lamps to my car parked around the corner. Wonderful store and service. Definitely recommend to everyone.

The staff here we worked with is very knowledgable about what we were looking for. Made the experience very enjoyable

Great customer service! We came in with an emergency and David W. was very helpful, making sure we got the assistance we needed and a great price!

Francis was our salesman, he was very helpful and even took the time to find the right size ceiling fan for our family room.

Employee David was very consultative and was extremely knowledgeable while I was shopping for a ceiling lap.

The customer service here is probably the best I have had in years. Wonderful service and good quality. The prices are worth it.

Great collection, all kinds of styles. We easily found a mirror that matches our new bathrooms style after no luck at five other stores. The staff is friendly and attentive. Brandon is fantastic, the mirror we wanted only had a floor model left but he made it work. Would definitely recommend this place!

Always a positive experience shopping at Lamps Plus. We always find exactly what were looking for and we have found the prices cant be beat. Its our go to store for any lighting fixtures.

Great Service at Lamps Plus! I used their website to choose the light for our bathroom remodel and called SM store to reserve it. They are the only place around for replacement shades for lamps. Keep up the good work gang.

Ceiling fixture experts! Only ended up buying some of the necessary parts to mount the fixture, but was willing to help anyway. Rare to find good customer service these days - ask for Rick! Originally went to a big box (HD), but it pays to go to the experts.

I was looking for some new lamps, however due to new technology I was able to cure my problem with just new bulbs. While I was there I purchased a desk and chair, service was great. Thanks Lamps Plus!

Francis the manager is very helpful . Great prices.

Awesome store, bought a few lamps from here. Today, came in with a lamp with a short/fault in the on/off dial. They hooked me up with a new one for free! Will be coming back here for sure

They were rude to me and let me know my questions were bothering them.

After trips to Home depot and Lowes with no help at their stores, I decided to give Lamps plus a shot. I was not disappointed, Joe was very knowledgeable and helpful! He taught me a few things about picking ceiling fans with high ceiling!

Extensive selection of lamps and great customer service. Joe helped me find two lamps for my living room. One of the lamps was not in stock but he had it sent to the store the next day for pick up. The box was too big to fit in my car so he helped me take apart the lamp to make sure I could bring it home.Its pricey but if you ask they can give you an extra discount on full price items. I think the prices are worth it to be able to see the lamps in person vs. ordering on line.

Nicely stocked store with pleasant staff

The collection is good. The staff is friendly and helpful. It’s always nice to come in and the the lights and fixtures to a physical store before ordering online clueless.

Really wonderful selection of lighting fixtures and furniture/accessories. I had to wait a while to speak with an associate, but there were only two for the entire store at the time of my visit, and they were engaged in discussions with some other customers. When it was my turn, I also received the undivided attention of the associate, and stellar customer service. Since Im from out of town, it was nice to get the name and contact information of a real person in case I needed assistance with an online order.

If I could give zero stars, I would. Bad customer service. Almost arrogant and poor interaction with customers. Too bad because I was ready to spend a lot of money there to do the lighting for an entire home.

I got me a nice one very helpful

Large store with a good selection of lighting fixtures. You wont find designer brands here (its not DWR) but for most this place is adequate. Friendly staff here.

Lots of chooses of Lamps and more.I bought my Chandelier from Lamps Plus this past weekend. I couldnt find any at Home Depot. 👍👍

Great lamp selection

Incredible selection of quality lamps, very helpful sales people

Place was ok but salesmen were weird.

They shed a whole new light on the prospect of changing out lighting.

Very poor customer service, a store person who was helping us was pulled away by the manager saying they are too busy... with no explanation....

Lots of choice, quality products

Good selection and great return policy!

Everything you need in home lighting!

I havent been to lamps plus

Over priced.