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San Mateo Lock Works & Safe Center
321 2nd Ave, San Mateo, CA 94401, United States
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San Mateo Lock Works & Safe Center
Comments
Ke
Review №1

This place is incredible. The owners are extremely knowledgeable and have a massive range of blanks. I was able to walk in with a rare key request (classic British car) and walk out in minutes with exactly the right item!

Bi
Review №2

Super knowledgeable about keys.I had lost my mortocyle key and they went through the effort of copying me a key and allowing my bike to stay in their shop overnight without charging me extra. They managed to even provide me information on 2 motorcycle key codes I had which I thought was to the bike I post the keys too and they gave me full information on where those codes belong to. Unlike Lockworld who just took the code and gave me random keys knowing it didnt match my bike. These guys came through!!

Se
Review №3

Went in to get a a key for my Honda cut. Couldnt have had better service. The key didnt work the first few times and the shop adjusted it for me. They even explained why it might not be working since I have older locks.

Wa
Review №4

I called ahead to see if they would copy a car key with a transponder, but I wasn’t sure if my key had one, since I have an older car. The person I talked to looked it up, and told me it was an option on my model. He was transparent about what it would cost either way, and when I went to the store to actually get the copy, they gave me a blank key to try in my car to ensure it worked. It did, and I got the copies I needed in five minutes or so. The staff are friendly, and seem to be committed to providing good service. Five stars, I have no complaints whatsoever.

El
Review №5

San Mateo Lock Work guys are the BEST ! They know absolutely everything about lock systems. Barry is a magician, I give them 5 stars.San Mateo Elks Lodge.

Ju
Review №6

Damaged my door while installing a lock set I purchased from them. Paid $178 for a professional installation job. Tape was not applied when the hole was enlarged to fit so the wood came off between the deadbolt and handle set. When called they indicated four different ways it was my fault and my problem. Wont patch it, wont hire someone to patch it, and wont take it off and reinstall except at great cost.

B
Review №7

Had an unusual task that other shops shied away from. These guys took an honest crack at it with options and advice along the way.My problem called for a different field of expertise, however I am impressed and wish to express my gratitude for their effort and most importantly, Honesty.

Cl
Review №8

Jesse was very kind and understanding about my issue. Jorge was kind and very good at what he has to fix. We are very grateful because they were kind and quick to help us and the price very good. We highly recommend them.

Si
Review №9

Knowledgeable staff, professional and courteous.

Gu
Review №10

This is a friendly and professional shop. I only needed a house key copied, but it was one that key copy machines had repeatedly failed to replicate properly.There were more staff than customers when I walked in so I was helped right away. They made sure to tell me the (very reasonable) price up-front, and I got my key in a minute or two. It works just fine.

An
Review №11

Had my keys copied for the first time, came home and could barely open my front door... What a waste of money

Jo
Review №12

These guys are AWESOME. We were having problems with the lock on our front door. I swung by the shop and Jorge showed me exactly how to fix the problem. Got home, even called him for a quick tip, then fixed it myself. Super impressed by the service they gave me.

Do
Review №13

The lock on my front door knob failed. I was hoping to have it repaired, but replacement parts are not available. So they were going to order me a replacement knob, which would take 2-4 weeks to arrive. But then one of the guys suggested checking their stock room, and found an acceptable match that was cheaper than the exact match to be ordered, and supposedly of higher quality.As I did all the installation work, I cannot give a rating on that. But as to providing a solution to my problem, with courtesy and professionalism, they were great!

To
Review №14

Bad experience customer service was terrible...Just had to walk out

St
Review №15

Really well equipped place.

Mi
Review №16

I upgraded my homes locks to a high security type lock, and they were incredibly helpful and professional through the whole process. Ive been in to the shop many times, and always get excellent service. i wouldnt hesitate to recommend them to anyone, even my own mom. :)

Me
Review №17

Fantastic friendly service for key cutting. Thank you!

Ke
Review №18

Fantastic customer service. Family-run shop with a huge selection. Automotive Residential and Commercial.

Ca
Review №19

Nice people and copied my computerized key with no problem.

Ty
Review №20

Great place!! Will definitely go back for all my key and lock needs!!

Sa
Review №21

Very friendly staff and helpful

Sa
Review №22

They do their specialty WELL!Unusual Key? They had it!

pa
Review №23

Best lock shop in the Bay Area

Ad
Review №24

Quick residential key duplication service under a minute for cheap

sh
Review №25

My wife and i had jesse and michael out to hang seven internal doors w/all new hardware in our post-remodel house... they were prompt, professional and friendly, and were done with all seven in about three hours! the doors are perfectly hung and the new locksets look and work great. i would definitely recommend sam mateo lock works to a friend.

Ja
Review №26

Very helpful!

Je
Review №27

Thanks for your help guys, youre the best!

ch
Review №28

Highly recommend...

Ah
Review №29

Very fast and affordable service

Jo
Review №30

Great service

Ke
Review №31

Full service locksmith

Information
20 Photos
31 Comments
4.8 Rating
  • Address:321 2nd Ave, San Mateo, CA 94401, United States
  • Site:https://sanmateolockworks.com/
  • Phone:+1 650-344-4905
Categories
  • Locksmith
  • Hardware store
  • Key duplication service
  • Repair service
  • Safe & vault shop
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:9AM–5PM
  • Saturday:Closed
  • Sunday:8AM–5PM
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