Customer service the worst ever. We try to n print something and the personal didnt wanna help at all. It is better go to another place

My most recent trip to Office Depot made my day! I’m not usually one to write reviews, but I explained the issue I was having and the employees went above and beyond to help me solve the problem. I really appreciated their kindness and willingness to help!

I came in here on January 10th to get a custom badge printed and laminated. The guy who helped me (I unfortunately did not get his name) was super nice and cool about it even though this wasnt something I had ever done before so I wasnt sure exactly what I wanted or how I was supposed to do it. I got everything I wanted out of it and would definitely go here again to get something similar done, it was a great experience!

Great place to quickly get something printed. Able to get business cards printed, cut and in my hands in under 3 hrs. Best of all, able to use Office Depots weekly store coupon to get even a sweeter deal. I wish there was more than one card stock option, ability to print both sides and print a full-bleed, but what is offer is way better than nothing. Eric, the print guy, was very helpful over the phone and in person. I was able to email the initial file to him. He did get me to open a Rewards card. I will be definitely shopping here again compared to the other big box office store down the street that had zero customer service regarding my printing emergency over the phone.

DO NOT BELIEVE ANYBODY WHO GAVE THIS DISGUSTING PLACE ABOVE 1 STAR! Call me paranoid but I believe the good reviews are made by the workers...... Came to get my sons high school football pictures printed. Took forever. There are also rodents, and rodent feces infested in the desolate workspace that is office Depot. Suuuppper dysfunctional management.... They seem to argue amongst each other instead of helping each other out... Instead of helping the workers out when the place is full they like to have smoke breaks instead of helping!! Overall you would be better off googling what you want and buying it from there... Absolutely not worth your time.

Hands down the highest level of expertise and personalized service you will receive in the bay area - Robert the store manager has set the new standard for this industry! Do yourself a favor and find out for yourself!

Large selection, well organized, plenty of parking. Customer service is lacking but dont need to interact.

Terrible customer service!My printer ran out of ink right before I needed to print something for an important meeting, so I bought the ink I needed online and used the Pickup In-Store option which promised my order would be ready in one hour and that Id receive an email. After one hour, I had not received an email and decided to call the store before making the drive. A man answered the phone and when I inquired about the status of my order he said, No one will have time to pick any orders today because were busy with inventory. Plus, we havent received any orders this morning to pick anyway. When I reminded him that the website offered that my order would be ready in an hour, he got an attitude and said, Yeah, but it also said youd get an email so I guess youll just have to wait for that. Wow, I mentioned i had an urgent need for the item and would like to pick it up as soon as possible and he just kept insisting Id have to wait for an email. He never offered to look up my order or take any extra time to help me. I mentioned Id be calling customer service to cancel the order and make a complaint and ended the conversation.Because I couldnt just sit around and wait, I made other arrangements for my print job, and as I was driving to the opposite side of town from this store to another, I got a text telling me my order was ready for pick-up. Seems like the guy realized he might get in trouble and BAM, my order magically appeared and was picked. Too little, too late Office Depot - if you dont up your customer service game, Amazon will crush you.

Great prices and has everything you need the staffs are always nice and there are always clearance events where you can get super cheap stuff and black friday have super great deals.

I couldnt find a single item sign pen there. I needed a silver one. Almost everything is sold in a package with so many different colors, even though people only want one.

The staff are super knowledgeable and friendly. The store looks outdated and is much smaller than the other stores but they have alot of great clearance deals. Thanks for being awesome guys.

Worst customer service I have ever experienced. Woman working at the print counter refused to get off her cellphone to do her job. When she finally put her phone down she told me that’s she’s too busy to print 100 pages in 24 hours, it would take 3 days! Never coming back here again. FedEx printed it for me in 5 min.

Huge waste of time. Everything overpriced, prices missing on some items, and they wont honor their advertised sales and prices that are posted on the items, which Im pretty sure is illegal.

This is a sad and desolate place. The floor is absolutely filthy and doesnt look like it has been vacuumed or cleaned in months. Several employees behind the counter but only one ringing people in a 7+ person long line while others cut in to ask about their receipts. If this wasnt the closest place to my work with the pens I needed I would not have gone here. Should have been in and out in under three minutes, not eight.

Erika, Praveen and Justin did an outstanding job in helping me print a large order. You three are the greatest!

Friendly staff who know about their products and how to help. This office Depot has everything I needed and usually has more than enough staff to help very quickly.

Good basic store for office supplies and equipment- great for when you need stuff quickly, but not the best on price or selection. Also, service can be spotty- good one day and not good the next.

Great. The manager is outstanding. Great customers service

Disaster. so slow to mail a package. dysfunctional management 20 mins at the desk and still waiting

Its like any other Office Depot. U can sign up for email to let U know about all the sales. OK for business accounts.

Came in right before closing and had a few problems printing my stuff at the self print station but the staff was super helpful and nice :) thank you guys!

The staff here is exceptionally helpful.

Easy to access and normal office depot.

As expected.

Dirty, understaffed and disorganized. At least it has a decent stock.

Very bad service and rude staff! Long waits

I like the prices better on amazon

Basic Office Depot, but they have everything you need.

No staff around to help you find what you need. Two cashiers. The one that rang me up was too busy on his phone to even thank me when done.

Staff were very very helpful

Terrible customer service- took 30 min to get my pick up order

Very unfriendly staff. will never go back.

Items were frequently out of place on the shelves, so when the cashier rang up my purchase, many items ended up costing more than I thought they would.

Average prices and service

Inferior to other local office supply stores.

Very slow check out!

Work place

Great staff

Good place

Great store

They carry everything!

Great service !!! .... they also have good service in Spanish .... !!! 😀👌

Wonder I find everything I need for school and for the office 🤓