The location for this Uniqlo store is great (situated inside Hillsdale Mall). They generally have all the latest releases and their staff is really helpful. Ive been here multiple times and have always found what I wanted.

Not so much selection but I like the place very clean and organized polite employee

I really want to like Uniqlo, but its a bit of a hassle to make this a regular place to shop. Theyre great for a lot of basics, but they dont have that large of a selection, and their selection and availability varies a lot by store. Normally, this wouldnt bother me but their return policy is that you must return to the same store you bought from. I didnt think this would bother me much, until my last experience buying from a non-local store and then realized I cant return it at this location.

Really good quality shirts at a very affordable price. I really enjoy the airism t shirts that come out during the summer. Customer service was nice and the place was clean. I think this is one of the best clothing stores you can find at the mall.

Uniqlo, the Japanese brand that is bringing reasonably priced but high quality clothing to the world. You can find everything from slippers to down jackets, womens under garments to mens formal outfits.Be sure to look out for their latest collaboration with your favorite musicians or artists for cool t-shirts that dont cost too much.

Many up to date selections. Price very inexpensive. Quality is generally good.

Showed up at 8:30pm on a weekday because they advertised being open till 9. Printed on the window the store were the same hours. Annnnnd they were very closed, gates locked. Please honor your hours or remove them.

Good quality clothes for decent prices.

Asian fit casual and the only store I can wear off rack. The store is clean and well stocked.

Nice clothing store, issues are limited size and selections. It also varies store to store, beware of no return policies... You can only return purchases to same store or store credit. Kinda ridiculous. They will also NOT accept returns from online purchases.

Much nicer than Serramonte

Comparatively smallish Uniqlo, a little messy given the foot traffic coming through this place. Decent prices, good slim fit better than most American brands. Return policy is relaxed if things dont fit.

Good customer service

Its not a bad place for clothes for the smaller person in my opinion. But their prices could be a bit more competitive.

This UNIQLO is very good. I am very surprised with large selection of cloths, even I am from Japan. I bought a lot. Thank you.

Good place to browse aroundNice quality clothing store.

Didnt have the color I was looking for. Bummed...

My mom likes this store. Though she likes the one in Milpitas a bit more due to how big it is.

First time going back to the mall since the pandemic calm down a little bit almost every store I like is gone or not open due to the fact theres not a lot of customers walking in the mall The food court has definitely updated still overpriced but its a mall what do you expect besides that this mall isnt the best to go to

Update your hours please. Apparently theyre closing before 8pm now.

Can no longer return online items in store!! What kind of silly policy is that?!

The discounts here are fantastic. I got a good quality wool coat that would have cost over $250 in another store for under $70. Definitely coming back.

Nice and friendly service. Once in a while you can get a great deal by dropping by. Recently, Ive been shopping here because of the fine clothing they have and how comfortable it is.

Saleswoman there was very helpful, and nice made an already good experience even more pleasant. Good layout, if you are over 2x then buy online in store sizes end at 2x. Overall low key quality Japan style clothing

Organized

Cleaning great selection.

Love everything about this store: great styles, quality, price, value, and staff. Broad selection makes putting together outfits from casual to professional, for all members of the family, easy and quick. Now, if I could only loose a few pounds to really take advantage of the cut ...

The Land of Ultra Light Down jackets and vests in a rainbow of colors for men, women, and children can be found here all year round. At least one of the friendly sales clerks will approach you and ask if you need help or will look in the back for additional colors / sizes if you cannot find it on the floor. Store is very clean, bright, organized and tidy.

Pretty good. Prices are affordable but the store is smaller than others.

Massive UNIQLO with tons of options and stock you dont see in the other locations. They have convenient hours for the tailor and its always well staffed. The displays are kept tidy, too

My biggest frustration was getting an alteration at the store. I had the receipt, and wanted to call and see if my sister could pick up my products for me without the receipt in my place. I also wanted to verify if the pants were ready for pick up. The only telephone number available is a 1800 number which connected me to an overseas operator who could not understand what my simple question was. Which was- Can my sister pick up alterations for me without my receipt and Is the product ready for pick up? The operator kept thinking I was checking on an online order and kept asking me for an order number which I did not have. I repeatedly asked to please be connected with the local store to which she replied she could not do. And that the only communication they had was through Corporate email. 10 minutes later, she placed me on a 4 minute hold while contacting the local store herself to inquire further about my 2 simple questions. A seemingly quick and simple question ended up taking 15 minutes of my time. Ultimately, my question was answered, but why did it have to be so painful? Even their quick 3 question telephone survey was not receptive to my answers (I kept pressing one and it kept looping back to the same question as it could not interpret my response). TERRIBLE CUSTOMER SERVICE. REALLY affects my interest in continuing loyalty to this store.

Quality better than Gap. But, it usually costs more than Gap. Seems you can always buy 40 percent off at Gap. Lol

Good prices, pretty good quality, and the people who work there are super nice. Dont do uniqlo mail order, but if you do and have to return your purchase, this is a good place to do it.

One of the employees was very kind and helpful. It felt like they went out of their way to provide help to me which is very considerate. The store is very clean.

Your regular Uniqlo shop. Not many customers when I visited. Nothing out of the ordinary.

Always simple, organized and cheerful

Great store. Very accommodating staff.

I love their collection. Theyre comfortable and stylish. But their CUSTOMER SERVICE is very POOR . Especially that annoying guy who asks you if you find everything you need for like 10 times. I had to pretend that I didnt understand what he said so that he would go away.

This store lives up to its name. Love to look in this store for really unique and fun items for everyone.

Great prices, great clothes. Not too busy of a location (as with the rest of the mall). Alterations are free if pants are above a certain price point, otherwise was $5. Pretty quick but didnt quite make the next day at noon that they promised.

Nice place very expressive you have to have the money to shop there but very good clothing

The one place that have the Super stretch skinny chino pants I love

Most Uniqlos deserve 5 stars and this one is no exception. Also theres this really chill guy there named Kousuke

Great customer service and the app saves money with good coupons!

I find the clothing really suites me. Good prices as well

The guy who helped us was very nice and friendly, and the store is very organized when you come at opening time!

Inexpensive apparel, with quality and some fashion presentation.

Good winter collections in jackets, heatech products. Good assistance in locating the right product and correct size.

Great store, the most brand in USA, clothes for woman, man and children. Good prices and sales.

Best mall in the bay area - easy parking, good mix of high-end and lower-end stores with the added bonus of Trader Joes. What is there not to love?

I love this place. Staff are nice, and free alteration service is awesome.

Are you kidding me if you mentioned or rated high about Uniqlo Hillsdale customer service and the store items. Apparel are pricey, over pricing marked on each item, with such bad quality clothes. The heattech wears don’t keep me warm at all; the down jacket is extremely thin and cheap, but price is expensive. I just bought another full down jacket from another department store, 50 percent cheaper than Uniqlo charges; style and material are better than Uniqlo down jacket. Not only over marked high on apparel, but also the non refund policy without receipt that doesn’t treat consumer right, no store credit despite customer can’t get the money back for returned item; instead refund money back and store credit, customer can only exchange different size with the same item, unfortunately, it never works, cause no other size options in store when most of the size are gone, unavailable in store. Customers will be treated without right, be forced to keep the items that Uniqlo don’t let you money refund, exchange and store credit. Uniqlo is truly offending the equal right in business among customers. Please be cautious from Uniqlo trap.

Yet another “Trendy” clothing store.

Awesome clothes. Reasonable prices.

Very high quality T shirts and a very unique good price!!!

Asian fit, reasonable price range

Very nice small mall

One of my favorite pieces to shop

Great customer service.

This place is a joke when it comes to normal people. The sizes here are seriously meant for only extremely small people so if your normal size avoid.

Great easy wear. Affordable prices.

Great clothing. Nice.collection. good deals.

Beautiful mall. Main parking has inadequate clearance for vans, etc.

High quality. Love this.

Nintendo shirts! Comfy and great quality ♥ 👚 👖

Some fun clothes.

Great stuff. Lazy service

Crowded, disorganized, really hot and stuffy.

Good verity of clothes and accessories

Love to shopping in this store.

Products quality poor.

Love the cashmere sweater

Good quality clothes &excessories

Got good deal here.

The place for visiting anytime you want to shop

The store is clean, and people are cordial, but the selection is not that great...

They couldnt accept my credit card which works in other shops

Good clothing and jackets

I Dont go there

😊

Good place!

I Have Never Been There

Great stuff, great prices

Good collection

Typical Uniqlo store

Great prices

Excellent store.

Typical Uniqlo

Expensive ugly clothes

Excellent!

Good

God sized selection.

Good

Nice

Overpriced

Pricey

Expensive

👍👍

The store is like any other. On the other hand the shopping center and very pleasant it is not crowded if you avoid the weekend. For someone like me who doesnt like shopping its a joy

I just love this brand. High quality natural materials, easy to fit, and great prices, especially on discounts.