I had a SUPER GREAT EXPERIENCE with this Edible Arrangement..My delivery person Christine went ABOVE AND BEYOND EXCELLECT Customer Service..She even added a balloon...and called me right after she delivered..its HARD to get GREAT Customer Service.But I did today..GREAT JOB Christine...I hope your boss acknowledges YOU..YOUR AWESONE..Thank you again..yiyr very very KIND..And an asset to this company..keep up the GREAT JOB😊
Really disappointed. I know that I ordered the small but there isnt much fruit at all in this. The picture online looks much fuller even for the small. I just expected more for something that cost over $60. Also, it wasnt even delivered until 2.5 hours after the store closed and my friend is less than 10 mins away from the store. I love edible arrangements, however I will not be ordering through this store again.
Great staff. Product was perfect.
Absolutely disgusting, yesterday they tried to deliver a basket for my husband from his company. Just looking at it I could see the fruit was rotten and the bananas were black. I asked the driver to take it back and tell them to make a fresh one.Today he brought the same basket. I opened it in front of him and the strawberries were moldy and the bananas black and it was just gross again I told him to take it back. He let me keep the balloon cause my little kid was at the door.Im wait ingto hear back from them tomorrow (because of coure it was 7pm 2 hours after they closed) about how they are going to fix this cause its just egregious. I even had called the location today to verify they triple checked before send out again. they bull face lied. This is just not excusable .Save your money and go elsewhere.
I ordered an arrangement yesterday for my friend who lost her brother. I ordered a small size and they did a BEAUTIFUL bouquet arrangement. The family sent me pictures and I was so pleased. They made it fast and delivered it early in the afternoon the day after I had ordered. AWESOMEThank you so much!!!
I placed a mothers day edible Arrangement bundle order. Delivery was on time and the Fruit, chocolates & balloon were beautiful.Thank you and congrats for an outstanding work.I will be a regular customer from now on👍👍
Awful tray of fruits because it wasn’t an arrangement at all and to make it worse the order was incomplete!I place an order for 2 Thanksgiving trays which they looked beautiful on the advertisement and the order also included an small base with fruits as well for $99.99 + $14.99 delivery fee, not cheap at all! My friends received 2 ugly trays that didn’t look edible at all and without the small extra piece. I contacted the store they said the driver forgot to give them the extra piece and that they run out of grapes that’s why they put extra strawberries which I would pass if the arrangement was well done but it look a regular basket of fruit from any store! This is not the first time it happens because one for my birthday my husband sent me an arrangement from same store he paid extra to add the numbers with fruits something that never put, I thought it was an one time mistake but it seems like is their normal way of business, basically they are ripping people off especially when is a gift, so please be sure you ask the recipient for a picture of what they are getting and to be honest I wouldn’t order from this store anymore, they are very unprofessional even when taking a phone call!
Zack was amazing!! Great customer service! He was able to deliver the fruit basket by the 12pm, as he promised! Highly recommended!!! Thanks!!
I received a bit gift from a friend from here. The bananas were black, grapes were moldy and the dark chocolate truffles were all white like they were exposed to heat. The general appearance of the fresh fruit basket was not appealing. Poorly put together.I called to let them know and I was told I would get a call back and never did.
Had a gift sent to me by a relative while I was out of town. The delivery driver called me and worked with me to make sure I received my gift in the way it was intended, and I ended up picking up the arrangement at the shop since it was easier to schedule. The service at the shop was polite and excellent. You can tell the employees here really care.
Called them today from the East Coast for an arrangement for my daughter in San Mateo and everything went smoothly. I ordered on line and followed up with a phone call to make sure they got the order. So, no problems at all!
On Jan 20th I placed an online thank you arrangement order request that needed urgent delivery before 5pm. I called the store...failed to get the name of the guy who answered, but he went above and beyond in getting my order in and delivered as I requested. Being that Fridays are their busiest days, He and the delivery person made this happen! I was overjoyed and pleased with their customer service and speedy delivery! Id send you a thank you arrangement but that would be silly! I just hope your boss recognizes what great employees they have!
Great but pricey
Wonderful place with quality products. Worth the money spent here.
Great place 4 any occasion if u dont want candy. The arrangements r nice and affordable.
Very nice waitperson. Had my order ready.
Our arrangement was supposed to be delivered in the morning. After repeated calls to the store and being reassured it was in delivery, the arrangement finally arrived 5 hours late. When the driver arrived, the sheet I signed even said it was supposed to be delivered in the morning. Absolutely unreliable and unprofessional service. I WILL NOT be ordering from here again, and I dont recommend it to anyone.
They couldnt deliver on time and we live on the same street as the company.
Friendly staff. Gave samples to my grandson
Great arrangements
Too expensive