Carlos and Meny took care of me with personal attention.Carlos is such a great guy very professional and Meny, the business owner, is a man of a word and very respectful. Very hard to find these kind of people this days.I will definitely recommend to my friends to purchase car through here

This is not your typical auto dealer! After spending months frustrated by the deceitful, dishonest, and sheer scum through Craig’s, I decided to stop at Trax to check out their decent collection of vehicles. Carlos provided me with all the assistance and knowledge I needed, and I appreciated how laid back he was, in stark contrast to the typical pushy “that guy.” When I came back to commit to my choice, Manny, with his persistent charm, guided me all the way thru the process, showing me how many times he could actually save me money.Everyone knows how car salesmen make their dough, but these guys weren’t afraid to make that part obvious and still save me a few bones.I will bring my kids here when the time comes, thanks for my new hotness (car).P.S. they even took my waterlogged beater off my hands for a nice price.

I bought a car from Trax Auto. When I arrived they were very welcoming. I explained to the owner the kind of car that me and my family needed. He was open and honest when suggesting what car would be best for me. This is an Honest dealer. I went to several before dealers before purchasing my vehicle and I would recommend this one. I let him know I was going out of town with car, he made sure I had new tires and everything was set. I made it 2000 miles away days later, car running beautifully. I never told the dealer I knew a lot about cars while I was there, and everything he suggested and why was completely accurate and honest. Well done. HIGHLY Recommend.

Excellent to work with. I have purchase 2 cars from them.

Manny and Carlos are pretty much the ideal gents to work with for car buyers. Theyre attentive, considerate, and honest. Moreover, they made the paperwork super simple. I drove my new car off the lot less than an hour after stepping onto the lot. Thanks!

The sales person is nice and the paperwork process is quick. The problem for me was the Ford Edge they sold me was a lemon that started to break down as soon as I left the lot after buying it. I should have just returned it and paid the cancelation fee. Instead I find out the transmission is bad and would cost 6200 to repair. The warranty that they give you only covers 1500.

Our family has been looking for a reliable used car for a few months. We traveled from Campbell to Trax Auto after calling Carlos who was welcoming and pleasant; as we pulled up, we knew this was the place to buy from. Their lot reflected a very clean fleet of nice vehicles. You can tell they keep their cars very clean, dust free, and that they take pride in their selection of vehicles. Very thankful for Carlos and his outstanding staff. They took care of us and answered all of our questions with no hesitation and we drove off in a beautiful- extremely well taken care of 2004 Honda Accord. When we seek another vehicle, we will shop there again. Thankful to have discovered Trax Auto!

The salesperson Carlos was very friendly and did not pressure. We spoke about terms of the deal and he explained his position. He spoke to my credit union and did as they asked to get the deal completed. The vehicle was competitively priced. We were in and out in about an hour.The vehicle was in immaculate condition. We realized this was partly due to the one of the owners Manny, who I got to know later, cleaning and detailing cars alongside his young worker. He was also extremely friendly. The whole car buying experience was positive and I would refer my friends there and would come back again.

Great experience with Manny and Carlos...very professional and friendly while going through the buying and selling process. I bought a great car for my teenage son and was able to sell one of my cars that was sitting at home within 3 weeks. Cant asked for more than that...we plan to continue stopping by to see their new inventory.

Do not buy cars from this place, they sold a car to a friend of mine saying the car was in great condition, one of the sale representative said they give 30 days warranty with it was a total lie. They did fraud when papers were signed they dated 10/31 when they actually had the papers signed on 11/3 in the afternoon and thats when my friend got the car, she was so excited that didnt even pay attention to that little detail, when she tested the car she told Carlos that she felt the steering wheel hard while driving, and he said that is normal on VMW cars, she trusted him and decided to get the car, they had the car 2 days and decided to take it for a check up because they heard some noises as well as a burning small, to make the story short the car was in horrible condition repair will cost around $7000+ almost the cost of the car, they when back to Carlos, his answer was the car was fine when they toke it.Who would think that this place will sell you a very dangerous car not even care of their customers safety, my advice to all of you do not buy at this place and if you do, make sure to ask for warranty as well as making sure the date on the papers is the date you are receiving the car.Screw you Carlos, Or whats your real name? I forgot.People please be very careful at this place, if you are Hispanic do not buy whatever this guy with a Hispanic name tells you, all he did is learn Spanish but he is not Hispanic, he doesnt care to screw people up. Be safe.

Found a beautiful Camaro z28 ss here Manny was AMAZING it was so nice to not have a pushy salesperson breathing down your neck as you looked. Manny and Carlos made buying my first car super easy and were nothing but incredibly nice with all my questions on what happens with the process thank you so much will definitely be spreading the word this place is awesome so worth the drive from san Jose!

What makes Trax Auto Wholesale a paramount business is its manager, Manny, and its co-manager, Carlos. Manny is knowledgeable in all aspects of automobile specifics. His familiarity with makes, models, automotive engineering, and the gamut of automobile related areas is comprehensive. In other words, Manny knows his stuff. Furthermore, he is personable, polite, and willing to serve the customer without the hard-sell associated with this type of entity.If youre looking for a used car, give Manny a call, or pay him a visit, and employ Trax Auto Wholesale for your used car needs.

We bought a used car from Trax Auto, and theyre the most professional business that I have dealt with in years. I would recommend them to everyone.

I have been shopping for the right truck for some time.After I saw this black Dodge on their site I didnt knowif I could get financed for it.Carlos and George both helped me from start to finish and they made me feel very comfortable. I was able to get the truck for the payment and the terms I could afford. They were pleasant to deal with .I would highly recommend Thank you guys

I’ve had regrets but, this by far is the one I most regret! Buying a car from this dealership was the worst idea! I financed a broken down car that is costing me more to fix than to finance! Buyers beware!

Bought a BMW here about 3 months ago. I figured I wait a while to post any reviews. So far so good, were totally happy with it. They were very professional and pleasant to deal with. Great customer service. They financed us with our own credit union which made it super easy! Would definitely recommend.

Bad place to buy, be very careful, a friend of mine had very bad experience at this place, she got car at this place they lied about the car condition. The repair on her car its like almost the cost of the car.

Purchase this beautiful C250 from Trax Auto Wholesale Incfor a great price. Carlos was a professional took his time andexplained all my options for financing. I would highly recommendThank you guys very happy with my purchase

Great customer service and great cars

It has a very of vehicles for reasonable prices

Wash did a good job, I would just rather stay in the vehicle then have to get out and go inside.

Thanks man!! Im not a patient guy at all when it comes to shopping for anything but these guys were really cool. I mostly dealt with Carlos. No BS guy whatsoever! didnt get quite the price I wanted but it was definitely a fair deal. Most importantly we are very happy with our Benz GLK!

Great service bought 2016 Corolla the price was lower then others andthe mileage. Very happy would recommend Carlos. He was a gentleman and professional

Hey Carter. There is no need to give such a bad review to Trax Auto. Personally, I think it was just business. When I approached Tony about the car, I was headed to San Mateo while out for a drive. I had seen the car online the night before and when I called, they were available to show me the car. They did tell me that another person was interested in the car but I too was interested. I’ve been looking for a while and when I found it, I just had to have it. I made it a point to get it that day. They did tell me you were interested in it but, you were nowhere near. “I” wanted it and I made sure “I” got it. So the first person came and the first person was served. So don’t be mad at Trax, be mad at me for being in the right place at the right time.

Nice

Drove all the way from Modesto CA and had a fantastic experience. Bought a Toyota yaris, and Manny and Carlos were the best!

Got a CADILLAC YESTERDAY, THE ONE I WANTED. THEY WENT ABOVE AND BEYOND TO HELP ME.

Purchased a Highlander a few months ago. I worked with Carlos and Manny. Both are very accommodating and professional. The car is great! Will recommend.

(Please read new statement belowthis one)Lets keep it real, this dealership has some good cars and good salesmen but its the owner who hides in the background. His main objective is to get your last penny at whatever it cost! Let me give you an example: After only 300 miles from buying the car I had my oil changed. And to my surprise there was no oil stick to verify the oil level. I argued with the serviceman, because this can’t be right. I bought one of the most expensive cars on the lot. But it was true! So I called the salesman and he said he would go ahead and try to take care of it but he need to talk to the owner. Therefore, I waited for him to get back with me and when he did get back, he said no, per the owner. I spent a lot of money on this car and he jacked me for 60 bucks. By the way, in two months I put about 300 miles on this car, because I was treating this car special. But when it comes to Traxx auto wholesale you need to rush to get your car check, otherwise you might have a big or small problem from Traxx auto wholesale cars. Don’t get short changed like I did on a cheap or expensive car. Please pass this info on to other car buyers. Don’t let the wolf in sheep clothing fool you. Hey Carter I guess you was right! I just noticed this dealership only get one star or five stars I think people get excited at first, but they realize in the end its wasnt a good deal after all.Retracting my previous statementI received a phone call from the general Manager who remembered that I bought another car from this same lot many years ago. He was shocked when he found out that I was having problems with my car. He order the head salesman to issue a check for my oil stick and offered to fill-up my new car with premium gas. Now, Im retracting my previous statement and I have given management an overall great rating.

I was hesitant to deal with another small time car dealership, but they had the exact car I wanted. With that said, my experience at Trax was nothing but extraordinary! I first spoke with Carlos over the phone, and he was nothing but professional. It put my mind at ease so I made the trip to San Mateo from Sacramento. Once I arrived, I was greeted with a smile and service paperwork/carfax on the car I was interested in. He gave me the keys and said take your time. I did and when I returned, the process was flawless. Carlos is a no-hassle, genuine guy who lets the customer talk (Im saying this with upmost honesty).Trax gave me a fair amount for my trade-in, had me approved before I ever stepped foot in the door, and expedited the process as I was on a time crunch. I was in and out in an hour (including test drive). I am very happy with my experience and the way I was treated by Carlos. Definitely recommend and will shop there again if I am in the market.I have bought and sold 12 vehicles, and this was the best experience I have received, no question.Two thumbs up!

When looking for a car to buy it is a difficult process for most people. I was looking to buy an older specific car that I found at trax auto ( a bmw Z3 convertible with 79k miles). I had done research about the car and realized that it had just been serviced and the car was well taken care of by the previous owner. When I got to the lot and met Carlos and Manny they made sure to answer all my questions and even replaced the convertible top for the bmw after I purchased. I have been driving this very clean gorgeous car and I love it. I wanna thank all the workers at trax auto, and wanna say I appreciated the hospitality of everyone.

I am pretty disappointed that I was communicating with Tony at the store, offered to send a check to hold the car till I could get to his shop from San Diego, and received a call back the day before I was going up there that they had just sold the car. It just seemed a little greedy to me and certainly not an honorable way to do business.

This place sold my father in law (who is battling cancer, I might add) a car for $5900. Took it to get checked at the mechanic and there is $7900 worth of work that needs to be done. Yes, they sold him a totaled car. Thing is, my father in law took it on day 3 to the mechanic to get it checked out so the used car buyers remorse grace period was no longer in effect. Yes, this was a bad move on his part, but the fact remains, they sold him a car that was totaled. Nice work, you screwed over a cancer patient. Congratulations.Beware of doing business with this place.

Got a sweet BMW 530i last year! Love the car, Carlos and Manny were very professional! Not what youd typically expect from a used car dealer.

Got the car I wanted... Very good customer service and left 1 hour later with a car..... Friendly people.... Thank you Manny and Alex

I got my rav4 2014 and it was so fast and easy. I am glad and happy to deal with manny and specially carlos . thanks

Made the worst deal Ive ever made in my life here. Sean lied, without telling me, about my income to get me the smaller down payment, he wooed me by letting me take a Saab convertible to drive as they held my car for days getting it ready effectively making it impossible for me to do my own recon, go get the car checked on my own, and made me totally unable to return the car under Californias 3-day return policy. Im new to buying cars, and was a little desperate, and I think they noticed that. The 3-month warranty they gave me, I feel, as a secret token of apology, did me no good as the cars damage was categorizable as wear and tear even though it broke down on my way up to Washington two days after driving it out of the lot. Be smart with these guys, and dont let them let their guys take a look at the car. Now Im stuck making payments for four years on a Volvo that scarcely goes over 40 mph that nobody wants to work on, including myself! I feel so foolish, and can own up to my own mistakes, but make no mistake: these guys are a business, they have their tricks, and though they are very friendly - buy carefully!

I bought a car from them in July last year. They let me buy car insurance from them but in three months later they told me DMV could not find out my car insurance and they let me go to DMV website to pay by myself. After that, I cannot get the title from them so far. Now it is in January 2017. Half of year passed...

I was able to get a great my dream car at a great price no hassle and they gave me time and did not rush me through my purchase and they were great through it all would definitly recommend

I purchased a 2008 MBZ black Carlos was nice and courteous I would highly recommend highly

These people are terrible at customer service. They are dishonest and a waste of time. They dont call back to inform you about the status of your application. Told me to come down Friday so i can put $2,500 down then sold vehicle same day to someone else. Tried to make me lie on application even though I make enough money to support payment. Unethical and totally untrustworthy! BUYERS BEWARE!!!!

I bought an Acura MDX from these people and I drove the car home and noticed when I stop and take off it felt like someone had kicked me and I took the car back once he said motor mount was bad so he fixed it and I told him I didnt think it was a motor mount it felt like tranny is bad but he tried to say it was the mount. When the mount was replaced then the shop said the transmission was horrible so trax auto said I had to pay for the tranny replacment when I didnt even have the car for a week who sales cars with broke transmissions ? Trax auto so now Im out of a car and the tr

Ive bought 2 cars from this place and they always help to find a way when others say NO.

This place will rob you and sell you a messed up car and this place is not professional at all especially manny the owner of Trax Auto sales !!!!! I WILL NOT RECOMMEND NOBODY BUYING A CAR FROM HERE HE ALSO LIES ABOUT THE AMOUNT OF DOWNPAYMENT PEOPLE GIVE HIM!!!!

Worst experience everPlease send your bad experiences to:3033 Ferngrove WayAntioch,Ca. 94531I am hoping to compile enough letters to file a complaint with the city.Thank you

Carlos is the best!!

I got rip off had the car for two 2weeks and the motor blew up andnow i have to pay for the car note and the repairs and the i and the car insuranes the repairs are over 3000 dollars i should have called lemon law

Good customer service,