Alice was my hair stylist and did a great job on my hair. My highlights were beautiful and she style my hair great.was very professional and made sure I was satisfied with my hair

I brought both of my boys in for haircuts before school. There were two stylist, Egna and Julia.My oldest used Egna, who he had used before. She did a fantastic job cutting and styling his hair. She put the product in his hair so his hair looked almost identical to the image that I showed her before the haircut. She explained to him how to style it. He was THRILLED!My youngest used Julia. I showed her several images and asked if it was something she could do (faded on the sides, longer on the top). She confirmed that it was a typical boy haircut. He came out and was in tears. I asked what was wrong and he said it looked awful. On further inspection, I realized it appeared she use different trimmers in different places as NONE of the sides were even or faded. On the front side of his face (both sides) there was hair that was a couple of inches long. When I voiced my concerns and asked if it could be fixed, Julia said I can try. That didnt leave me confident so we left and ended up coming home and fixing it as best we could (some spots were still too short to blend). When I asked about paying for the bad haircut, the receptionist said that I still had to pay. I paid for both haircuts and left.Today, I called and the manager (Lucinda) said I could come in and get reimbursed for his haircut. Not ideal as we live 40 minutes away but better than nothing. I do NOT recommend Julia AT ALL.Egna should be the go-to for faded boy styles!

Monica was my stylist....shes a master stylist and omg she is amazing! My hair for the first time in years came out perfect first go!

Dont do it. Im sticking with luxury salons from now on. It looks like I got my highlights from the back of a van and Ill have to wear a hat now. They were the only place with an open appointment and thats why I went there, but never again.

Julie did my daughters hairShe did a fabulous job.

Customer Service is great and the hair stylists are super nice, they always do a great job and I’ve been coming here for years now!

Had a really bad haircut I wasn’t happy with and grew out from 6 months ago. I called and got in immediately and met the best stylist Sarah. She FIXED my hack job and I feel myself again. Thanks Sarah! I will be going back regularly to see her from now on.

The salon was clean, and quiet, perfect for a lunch break haircut. The stylists were friendly, and punctual, which is always appreciated. I recommend going in before lunch on any weekday.

I asked for caramel highlights and a med length hair cut with a lot of layers. And I ended up getting only the top part of my hair dyed bleach blonde, then they hacked my hair like a little piece that was pretty much it. I still paid $90 for this cut that I didn’t even want but basically I was told that it would look better in a couple of days and I just need to get used to it but when I got home I noticed that there was blotches and unevenness in the dye. I honestly think it was just my lady, because my sisters hair came out great, but mine sucked so bad. It was just a horrible horrible job, so thank you so much for wasting three hours and money on what I could of done at home with box dye.

Staff was very friendly and my blow out was affordable. Definitely would recommend!

My daughter got the side of her head shaved. The stylist covered up that she knocked a huge piece of hair all the way to the scalp. Guess we were too excited to really check everything over ... sigh

First time some guy cut my daughters hair wrong one side by her ears and the other standing on her shoulders. The second time I scheduled with someone else . she said my daughter had lice ! Took her to the doctor the next day and didnt have anything! She seemed as if she just didnt want to cut her hair .

Everyone that I work with at JCP Salon is knowledgeable, courteous and do wonderful work!

Went in to get my hair done the women did however explain that it indeed would be a process I agreed to it obviously taking a seat in that chair, but I also was told by the stylist that although we most likely were not going to achieve the color I was aiming for that I would still have a purple color once again I was on board not not only did this take almost 5hours to do but my ending result was awful 😫 Im left with a mess for hair and fairly the stylist tried to explain that it was a process we ran out of time and the we could persue the next day. I am a mother of six children yes you read that correctly 6 kids! So planning things are not always easy for me as you can expect so we agreed on a schedule date of Monday 10am she wrote it down for me and she entered it in the computer. Well now today is Monday and she canceled last minute on me Via txt msg 😤 Do you know how frustrating this is for me??i was in route already and I had to schedule a babysitter for my toddler and 5 month old pack up their things drop them for this appointment and From my understanding they said my name was not in the system and they thought maybe I cancelled.. WRONG! Therefore I called the store manager who got me in touch with the salon manager that I had tried to do, but kept getting the machine on the phone. The salon manager of course had an answer for everything as managers always have to be prepared to do. Not only were her answers repetitive but she assured me I could still come in and get taken care of okay great so when I ask? Not till 2-5 well no see heres another problem my older children will need to be picked up and taken to after school activities so that does not work for me today and Im going to be busy being a mom and wife and go to work this whole week I dont believe they understood me when I said I must plan in advance so now what Im supposed to either walk around with crazy hair or stress myself out on trying to reschedule everything to go back and get my hair fixed!??!!! This is beyond ridiculous and very infuriating to me that they cant get this right!! This was supposed to be a fun and exciting experience for me a mommy makeover in a sense and now Im just highly disappointed and discouraged about even returning to the salon at all. Jcp is my fave I have a platinum card with them so that should show how much I enjoy shopping there and although this shouldnt be a reflection on the store itself I honestly just feel let down because I still do not have a solution for my hair I am now having to schedule somewhere else to fix the problem they left and now without the convenience of using my jcp card 💳 I have to come out of pocket which is not convenient for me either. I also tried getting in touch with cooperate but somehow the stores associates no longer can find the number yeah go figure all I want is my money back that is now being told to me is for the stripping of my hair not the color but they applied color to my hair 🤔 This was just a disaster overall and I absolutely will not be returning and want to make sure no one else has to go through what I went through 😔 Please people go to a REAL salon this is not worth the time or damage to your hair

Joanne is one of the best!