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Service Pros Automotive, Inc
1600 Grand Ave, San Marcos, CA 92078, United States
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Service Pros Automotive, Inc
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Da
Review №1

So I discovered service pros like I’m sure most people, google. I saw they had well over 200 reviews all 5 stars. I thought that had to some sort of error. Nope, not an error. Jeff was very friendly from our first interaction and I told him I just bought the car and needed it looked over. He found a few minor things and a couple medium ones. He recommended which ones should get done first and which ones can wait. I decided to just go ahead and knock out 90% of it because I wanted peace of mind. They were completely honest and transparent the entire process. He even gave me a massive military discount on both parts AND labor, which is UNHEARD of in this industry. I will definitely be taking all my Toyota’s/Lexus to these guys every time. Small shop but HUGE customer service. Thanks Service Pros!

Pu
Review №2

They go above and beyond. Jeff the owner is an honest person. Few months ago I had some light come on my dashboard and I thought it was time for service. I went there for service, but Jeff told me I needed some air in my tires, fixed it, and did not charge me a penny. He showed me how to check for the actual time that I would need service. Yesterday, I took my car for service and they did a great job, fast, and did not rip me off. I totally recommend this place. AN HONEST MECHANIC IS HARD TO FIND AND I WAS LUCKY TO FIND THEM.

Ri
Review №3

Wonderful experience! Jeff was top quality and extremely helpful. He gave me some really good advice and saved me lots of money. Unlike other maintenance places, it really seemed as though they just wanted to help with my car rather than just get money off of me. Also they have this awesome system wherein they send a link with a detailed description as to what is wrong with the car, what are working well and what may need work, along with personalized descriptions. Overall awesome stuff, will definitely coming back here!

Co
Review №4

They are excellent. Great communication. No pressure to do recommend repairs. Answered all my questions honestly. Got my car in quickly and gave me a great cash discount. Highly recommend and I will only be using this shop for now on!

Cy
Review №5

These guys were really great to work with! Fairly priced and also felt very honest. They thought it was going be more than they ended up charging us because they actually didn’t need to do the work they thought they might need to do. Very smooth and easy process I would definitely use them again and recommend them!

Ja
Review №6

Jeff and his team were very professional and trustworthy. Several people in my family have worked with them for years and for good reason. I highly recommend checking them out.

Ti
Review №7

Service Pros is the only place I trust my Land Cruisers with. Knowledgeable, fast and priced right. Great communication! Thanks Jeff

Ro
Review №8

My cars AC died. I have a long commute and have been cooking for a couple weeks. These folks were able to quickly identify the problem, give a super competitive quote, and fix everything much faster than I thought. I really appreciate it and will be coming back here in the future.

fr
Review №9

As a custome for 15 years I have always been more than satisfied with the service received from Service Pros.

Da
Review №10

Very convenient -- among other things just took care of a broken vacc hose on my 97 Toyota LC so I could get smog cert. Also, its been about 5 years since they did a top-end engine overhaul and its still running great.

Ju
Review №11

Stellar service as usual. Thank you Jeff! Been taking my cars here for years, as my Dad did. Fair pricing & quality service!

Sh
Review №12

I recently took my Toyota Highlander into Service Pros after receiving a very large and inaccurate quote from another garage.. Service Pros was very attentive to my situation, called me during a day when they were closed, communicated clearly about what I needed to do, and ended up saving me quite a bit from the first quote that I received. They are outstanding owners! Smooth, easy process for drop off and pick up. They set clear expectations and delivered. I will go back to them in the future and am so pleased to find a trustworthy mechanic.

De
Review №13

Found this shop from a referral after Lexus was gauging me with fees. Immediately very impressed with the friendliness, focus and attention from the owner after my initial call. Had great communication and transparency of costs and time required. Only giving 4 stars because I was uncomfortable going into the shop due to no one wearing masks in the height of a pandemic.

Je
Review №14

Very professional and honest shop. Nice waiting area as well.

op
Review №15

Brought in my 1987 Toyota SR5 4x4 and wanted it completely checked out and adjusted. Great price with excellent service and very nice staff.

Ca
Review №16

I was treated nicely, got the product on time, saved about 25% compared to the Dealership cost for the identical item and am happy.

Sh
Review №17

Jeffs amazing. Gives a detailed report of things to be done in the car. Explains everything clearly. Works recommend to everyone.

Ca
Review №18

Service Pros Automotive provided great work on my car. Thorough, meticulous & professional service from start to finish. I will definitely give them my business in the future.

Ry
Review №19

Jeff did some diagnostics and then had a candid conversation about what we wanted (and what was realistic) for getting the most out of our old LandCruiser. His perspective was so valuable and really appreciated. It helped us decide what needed to be done, what could wait, and what wouldn’t be worth doing. Super happy to find Service Pros and know we’ll be taking our vehicles here in the future.

Da
Review №20

Glad to have found a reliable shop to work on my Toyotas over the years. I’ve always received quality service from these guys and have recommended them to many others. Their pricing is competitive and work is better than the dealerships in my opinion. You might find cheaper work around town, but I bet you’ll get exactly what you pay for.

24
Review №21

Great service and quality! Super stoked

Da
Review №22

Friendly atmosphere. Jeff and his personnel are Great! A+ customer service and quality workmanship! I highly recommend Service Pros Automotive. Needed a brake job on my 09 Kia Rondo; Jeff quickly identified problem, notified me of required parts to fix problem correctly, the first time. Outstanding! I will definitely be a repeat customer, with all of my automotive needs.Sincerely,David S. Glover

GV
Review №23

I took my FJ Cruiser here because an oil leak occurred after service from a Toyota dealer in South San Diego. Service Pros identified and fixed the leak and restored my piece of mind.

JI
Review №24

I love these guys. Take all my cars to them. Quality professional services at a fair price. Why would you use anyone else?

Ji
Review №25

Service Pro Automotive recently performed a 60,000 miles service on my Lexus, Jeff, Susy and staff were very courteous and the work was done in a professional manner. I was impress with the cleanest of the shop work area, that gave me confidences that my Lexus was in good hands. A inspection was done. on my Lexus free of charge to inform me on needed and future repairs. I am very satisfied with the repairs and down time, that I plan onTaking my Toyota Tacoma in for maintenance repairs when it due. I am their customer for life, thank you very much for a repairs well done.Charlie.

Ga
Review №26

If you are looking for a good honest shop to take your vehicle look no further. I have been a loyal customer here for going on 20yrs now. A good mechanic is one of lifes true essentials. If youre here reading my review its likely because you dont have, or are in need of a good mechanic. Well let me stop you now because you can rest assured, you have hit the jackpot. I dont do a ton of reviews but I certainly look at them to make decisions for products and services. This is one of those rare times that a product or service is so good that I feel I need to take the time to recommend and let others know just how good it is.

It
Review №27

Jeff & his wife are so kind and helpful. I am loyal to Service Pros because they have never tried to sell me anything I don’t need. I don’t know anything about cars so I could easily be sold to. There has been times when I have gone in thinking I need something done and Jeff is upfront if I don’t need any service performed.

Jo
Review №28

Very professional! I took my car in for a diagnostic test after my engine light came on. I needed a new mass airflow sensor. They gave me a ride to a nearby mall while my car was being serviced. I’ve been going to them for years for oil changes and brakes. They always do good work!

Jo
Review №29

Straight forward and quick. They werent trying to hard and being fake . Very trustworthy and just good service all around.Once again these guys are legit. Solved my sons problem with his car with out any haggling . Much respect to service pros automotive.

Mi
Review №30

We took our daughters 2009 Toyota Corolla to Service Pros because her check engine light was on. They did a complete diagnostic and found that she needed a whole new transmission. They really worked with us to come to a solution that worked for our family. They werent even going to charge us for the time spent doing the diagnostic, but we insisted. Jeff was fantastic and was so kind to our 20 year old daughter. He did not give us a hard sell at all. Thank you Jeff and Service Pros.

St
Review №31

This is my first time visiting Service Pro and I was greeted with a smile and treated in a professional manner. I arrived 10 minutes before my appointment time and my vehicle was taken into the bay within 5 minutes of my arrival. They are very honest, detailed and thorough and I feel safe knowing they are taking care of my vehicle.

jz
Review №32

First time customer, was satisfied with the service, bringing our second car to be serviced by them.

Do
Review №33

Jeff was professional and well verse in my Hybrid. He took care my problem and I on way home in hour.

Jo
Review №34

Always provides great service

Al
Review №35

I have done business with Jeff for years. He and wife so professional and take really great care of my automobile needs.Alice

Id
Review №36

We’ve been going to Service Pros for a number of years. They’ve always done a great job in servicing our vehicles. However, something happened this morning (6/30) that was disappointing. With the current global pandemic, following health safety guidelines is so important.When my husband arrived this morning to drop off the truck, the gentleman & woman at the counter were not wearing a mask. When you work in an establishment where you interact with the public & employees, safety should be their priority. It’s unfortunate.

Li
Review №37

I would not take my cars anywhere else but Service Pros. Best mechanic I have ever had. Very Honest,and does a great job.

Mi
Review №38

Ive been taking my 4Runner here for 6yrs... great team you can trust!

Sa
Review №39

Jeff is one of the best mechanics I have ever met. I gave him my 80 series Toyota Land Cruiser to service the front axle and he did it perfectly. This is one of the messiest jobs there is and he was able to fix everything and identify other issues. Hes also very reasonable, doesnt cut corners and charges a fair price for the work that he does, and ONLY the work that he does. I will bring my truck back to him for any other work I need done. And this truck is my most prized possession.

Bo
Review №40

Took my 2009 Mazda CX-9 in to have a leak and the brake system checked out. Great service. Quick diagnosis and fix. Highly recommend using Service Pros.

Ro
Review №41

Jeff is as honest as the day is long. Hes a fantastic mechanic.I have been going to him for many years. I highly recommend him.When you bring your vehicle in to him for service or repair you know it will be fixed the right way.

Br
Review №42

Jeff and his team are exactly what you look for in a service mechanic. Cars, like your other assets, are an important investment and having trust in your mechanic protects that asset. I never hesitate to get my cars serviced by anyone, especially Toyotas! Thanks to Jeff & team, I never have to worry.

Bl
Review №43

Always phenomenal service with these guys - it’s nice having a shop like this around where the people truly care and want to help. I definitely look forward to my next time in the shop. Although I live in Yosemite now, I will continue to keep coming back whenever I’m in San Diego. Thank you Jeff for all the great service you’ve provided for myself and my brother over the years.

To
Review №44

I was very impressed with the quality of work done.

Li
Review №45

My experience was great.I will be going back for future services.

E.
Review №46

Absolutely great and very friendly service from Jeff. I needed a full service on my Toyota Prius to include tire rotation. It was completed in record time. No issues whatsoever. This was my first visit to this shop based on a stellar recommendation from a relative. I will return again and again as long as I own a Toyota. I might add, the price for this full service was very, very fair.

Ke
Review №47

Jeff was responsive, professional and resolved the brake issues very timely. Friendly and excellent service. Service Pros Automotive has my wifes and my business.Back to Service Pros Automotive for the normal maintenance service.Always good to have responsive, professional repair work performed on our vehicles.Jeff and the Team do great work! Five stars is not enough.

Ja
Review №48

Jeff has been my familys mechanic for over 10 years. He is extremely reliable and does not recommend unnecessary maintenance to your vehicle like most car dealerships. I highly recommend Jeff and Service Pros Automotive. He is one of the best in town.

An
Review №49

Jeff and his team are very knowledgeable, efficient, and trustworthy. It has been a relief to find Service Pros Automotive!

Da
Review №50

I dont give many reviews. Usually in extreme cases, only. In this case, its extremely good. Honest, dependable, and high quality of service. Jeff will tell you whats needed with no upselling. Highly recommend, if youre in North County.

Er
Review №51

I needed a last minute oil change late in the day and they were able to acomodate. Great service, reasonable timing, fair price. Ill be back.

Me
Review №52

Love having my car serviced by Jeff, he’s been my mechanic for years! I had an appointment at my home that overlapped and before I could begin figuring out transportation Susy the office manager offered to take me home and pick me up without hesitation, despite the busy work day for the shop. Customer service A+!!

Pe
Review №53

Found Service Pros Automotive several years back and I have never looked back! Great place to take your vehicles!

Jo
Review №54

These folks are great! I was in and out quick and service was excellent!Thanks

Pe
Review №55

Friendly, fast, affordable.

Cl
Review №56

We have been taking both of our cars to Service Pros Automotive for the last 4 years and have received nothing but excellent service.Cannot recommend a shop more. This shop is ran by Jeff and Susy owners with plenty of experience, transparent with their work and prices. Anytime I want to get something done with peace of mind, knowing it was done correctly, we come here.

Ro
Review №57

We brought my wife’s car to the dealer for a dealer only part. They said we needed a couple of other things done. We brought the car to Service pros, to have that and some other work done. Service pros, could’ve done all the work, but Instead showed us that some of that work that the dealer wanted to do, didn’t need to be done. Saved us hundreds. We feel good to know an honest mechanic that has our best interest in mind.

Da
Review №58

Not really Repair-related. However, bought a truck shell off them for my truck, and I wanted to write a review just based off of the character of the owner. Really great guy to work with. Whenever I do have car issues, I now have a solid place that I can come to, as well as refer friends to. Hard to come by a solid mechanic. Definitely worthy of repairing anyones vehicle!

Br
Review №59

Appreciate you last minute care before ChristmasGreat service as always. Put my trust in you.

Du
Review №60

Was recommended I use them for my 100 Series Land Cruiser and they did not disappoint. Prices were great and service was top notch. Highly recommend.

Pa
Review №61

Good communication decent price.Thanks Jeff

Ri
Review №62

Ive been going to Service Pros; lead by Jeff a highly skilled and friendly mechanic, for over 10 years. The service is professional, reasonably priced, honest, and always very dependable. Personally I cant imagine going to anyone else! Im very happy to recommend Service Pros for all your automotive needs. Try them out, guaranteed you will not be disappointed! I trust Jeff with my entire family auto needs.

Wi
Review №63

Jeff has been taking care of my 2004 Toyota Corolla for MANY years. He is located near where I worked prior to 2012. Some years ago my husband wisely took my advice and quit taking his 2006 Toyota Tundra to the dealership for service and we travel from Valley Center for Jeffs help. With Jeffs expertise we hope to keep our vehicles forever. Thank-you, thank-you, thank-you, Jeff and Susie!

Ti
Review №64

Jeff got me in to fit a hectic schedule that was shaping up near his shop when I was overdue for an oil change. He coordinated to my schedule and saved me time, driving and money. Great service!Well done Jeff and Susy.

Ra
Review №65

Love this place

Ke
Review №66

Jeff was great! He was super honest and transparent about the service needed. Definitely going back.

Bi
Review №67

Adding to the impressive list of 5 stars for Pro Service Automotive. This guy is so incredibly nice, no nonsense, and just gets the job done. Actually he gets the job done really fast and tries to best accommodate the customer! And easily, half the price of what I was paying at the Lexus dealership for an oil change!

Ca
Review №68

Jeff and his staff are awesome. Affordable and honest about all your vehicle needs. Ive been coming to Service Pros for awhile and I will continue to come here.

Ma
Review №69

Jeff of Service Pros is very knowledgeable and trustworthy. He wants the best for you and your truck, and wont try to trick you into getting something you dont need. I highly recommend Service Pros. I just got a 4runner and am excited to get to work on it with these guys.

Ja
Review №70

So honest!My sons car was making a horrible noise. He was really upset because he figured it was gonna cost him a lot of money to get it fixed. Imagine our surprise when we receive a phone call telling us that the Lugnuts were loose. They only charged us $50. So nice to not be taken advantage of this is our third time taking our car there and it has always been a great experience. Super friendly to!

Ma
Review №71

Great service. Honest. Fair price. Highly recommend

Ro
Review №72

Jeff and team provide excellent service. He explains exactly what needs to be fixed and why. His rates are competitive and the estimated time for returning the car was met. The car runs smoothly., Jeff can be trusted and that is what you want in a service car specialist. Thanks Jeff!

Pi
Review №73

Excellent service on a tough job to replace both front cv axle assemblies. Prompt, clean, efficient, genuine new replacement parts and very fair price. Very satisfied ; go there.

Ro
Review №74

What did I like about my experience?Everything!Jeff does biz like every one should .5 Stars6 Thumbs Up (outta 6)And THANK YOU Service Pro (s)!

Le
Review №75

Had a sudden breakage - alternator had died late in the afternoon, scheduled next morning appointment and the next day my car was like new. Also asked them to replace brakes while the car was in the shop - I knew I need it done. Easy to deal with, no overselling, reasonable price - Ill go there again. Thank you Jeff!

Jo
Review №76

Jeff is great! Hes straightforward, tells me the cost and time, and delivers. I trust him with my beloved van. Top notch customer service.

Ke
Review №77

I took my 2007 Camary into Service Pros because my shop couldnt fix the electrical problem I was experiencing. Service Pros fixed it with no problem and for far less than I was expecting! Great job, Service Pros!

Li
Review №78

Jeff was very professional and trustworthy. He was recommended by a friend who has gone to him for a while. I definitely give him a thumbs up!

Ha
Review №79

Excellent service polite profession staff

Je
Review №80

Service Pros was recommended to us about 8 years ago. We have been coming to Jeff ever since. He is honest, reasonable and takes very good care of us. We have a Honda, Nissan and a Jeep and he can do it all. We tell all of our friends about Jeff and now they are all customers, too! He is a rare find! Thank you Jeff!

Pa
Review №81

I took my car in for a oil change and waited. Jeff pulled my car in right away and I was out of there in a half an hour. The work done, as usual, on my car is always excellent. Jeff is very personable and professional. I paid exactly what he quoted me for doing the work. I have been a customer for over a year and have always been very satisfied with the work at Service Pros.

ma
Review №82

What a pleasant experience. This is what service is all about. Forget taking your vehicle to the Toyota dealership repair shop. Take it to Service Pros.

Da
Review №83

Jeff and his staff were helpful and knowledgeable. Will definitely be back.

Jo
Review №84

Each and every time I go to Service Pros they exceed expectations! If you want to have 100% confidence in the knowledge, skill and integrity of your auto repair and care, go to Service Pros. Their name says it all - professional.

Ke
Review №85

I usually like to work on my own cars, but I had an SRS issue with my Prius that I couldn’t fix. After getting the runaround from a few other shops, I found Service Pros. So, I called and talked to Jeff. He was very knowledgeable. I brought the car in, and he took care of my issue with expertise and professionalism. His original estimate was very reasonable (roughly 1/3 the estimate that I got from a Dealership) and he kept to it. The car was fixed in the amount of time he estimated. I couldn’t be happier! I highly recommend Service Pros to anyone who is tired of getting let down by other shops.

Mi
Review №86

I took my car here for the very first time a few years ago because of the reviews, and I continue to take my cars here because of the service. I no longer price shop because their prices are always the best without sacrificing quality. They know me here by name, and I find it very convenient that we can communicate by text.

Tr
Review №87

Jeff is honest and thorough, and I only trust my cars to his care. They always take good care of us, and I know the work being done is excellent. Ive recommended him to all my friends and family-we will never go anywhere else! Loyal customers for 9 years now.

St
Review №88

Price is always the amount I get quoted before I bring it in. Jeff doesn’t try to up sell me which is nice! Always answers the phone promptly’

Je
Review №89

Service Pros is great! I reccomend taking your car to Service Pros. Great timely service.

Ty
Review №90

The expensive fix I was dreading turned out to be something minor they just fixed for free, then offered me an oil change and filter replacement for way cheaper than Im used to getting it. Great crew, great prices, awesome service in general.

Ri
Review №91

Always treats us fairly and at a fair price. Will tell me if something is covered by warranty and I should try the dealer first. Never had a problem.

Al
Review №92

Jeff is honest which is something I cant say about a lot of mechanics in my experience. I have taken my car in two different times thinking I needed brakes and he told me I did not. They always do a great job and their pricing is fair. I always recommend them to friends. Thanks service pros!

ma
Review №93

I have been taking my Lexus to Jeff for over 10 years now. Always been pleased with his service and honesty. Fair prices too.Highly Recommend!!

Sh
Review №94

Wow. Great service at a unbeatable price. Toyota quoted me close to $1400 to fix both front wheel bearings. Jeff did them for under $600 and got the car back to me before the time he quoted. Ill definitely be back for all my car repair needs.

Br
Review №95

We had some problems with our older model 4-Runner and they handled fast and was done with quality! Jeff and his wife are very courteous and professional! We now have a new shop for both our Toyotas! We wont go any where else. We live in Oceanside and will drive to San Marcos to get our cars worked on. Thanks Jeff!

An
Review №96

Took my vehicle in because the Check Engine light came on and they diagnosed and resolved the problem quickly and the price was amazing. This the only place in the North County of San Diego (San Marcos) that I bring my Lexus to . See you in a few months for my regular service.

Jo
Review №97

Ive been using Service Pros for about a year now and wouldnt take my vehicle anywhere else. I usually have a hard time trusting car shops but Jeff impressed me with his thoroughness on my first visit. He is easy to talk to and genuinely cares about you and your vehicle.

Ed
Review №98

Jeff and his crew do a great job. Jeff charges a fair price, gets the work done quickly.

Su
Review №99

Ive been getting my 10 year old Honda maintained here for about 4 years. After complaining about the charges for dealership maintenance my daughter told me to go here....she had been going there for several years......as a single woman you need a car guy you can trust....the BEST

Sp
Review №100

I found Service Pros on a referral from a neighbor. They keep my 2000 4Runner running perfectly. Their work is excellent, their prices are excellent, and their honest and upfront every time! I wont take my car anywhere else!

Information
27 Photos
100 Comments
5 Rating
  • Address:1600 Grand Ave, San Marcos, CA 92078, United States
  • Site:http://serviceprosautomotive.com/
  • Phone:+1 760-744-0025
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Auto spring shop
  • Auto tune up service
  • Brake shop
  • Car battery store
  • Lexus dealer
  • Oil change service
  • Toyota dealer
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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