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UniFirst Uniform Services - Oakland
14266 Catalina St, San Leandro, CA 94577, United States
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UniFirst Uniform Services - Oakland
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Br
Review №1

For years we worked with Cintas for our uniforms. Our driver was great, but the service we were getting from the company itself just degraded over time. The biggest issue we had was inconsistent material returns. Some weeks wed be several uniforms short, and they wouldnt show up again for upwards of two or three laundry cycles, and then we would be charged for the uniforms THEY lost. On top of that, the bills were rising uncomfortably often for a small business like ours, inconsistent charges, etc.We switched to UniFirst roughly two years ago now, and the service has been impeccable. Very few issues, and they have always been dealt with rapidly and to our satisfaction. Our driver, Rey, is super friendly, super helpful, super accommodating. He really goes that extra mile to make sure we have the best experience with the company. He even puts up with the managers quirky requests without batting an eye. And beyond his own ability, the company has taken very good care of us. Even during this pandemic when extra measures need to be taken and extra complications arise, theyve gone to great lengths to ensure that we dont feel the disruptions. I am extremely pleased, and plan to continue to use their services for the foreseeable future.

Sa
Review №2

Ricardo has been great and is very friendly. He always makes sure my store is set up for success and stocked! Anytime we need anything he always comes up clutch.

sa
Review №3

Ricardo from UniFirst Oakland services us and is a wonderful employee that takes customer service meaning to a whole another level. He also goes above and beyond for his vendor. He always has a positive attitude. So a BIG thanks goes out to Ricardo

Je
Review №4

Ever since we’ve had Ricardo Amezcua as our driver everything’s been great We’ve had several issues in the past with other companies, and uni-first showed out! If there’s any issue Ricardo is quick to take notes and resolve it. He goes above and beyond. Our company is sticking with uni-first as long as We still get the same quality service Ricardo provides

Ra
Review №5

Driver Ricardo does a great service for our corporation. Comes in helps out and even seen him assist customers in detailing products with some knowledge, capable and great attitude. Goes the distance

D'
Review №6

I highly recommend Unifirst for all your uniforms and janitorial needs. Our driver Ricardo is great! Always has a great attitude and great attention to detail. Will keep using Unifirst for years to come!

Jo
Review №7

For the past two years our driver RayRay has been and still is great! From any last minute things we need to recommending new items, RayRay has delivered time and time again. I know I can count on him for reliable device from UniFirst.

Fe
Review №8

Weve been using UniFirst for a long time at my office, and almost left for another company after having lots of supply issues where they lost a lot of our lab coats and we didnt have enough. Around that time we switched to a new guy for delivery, Ricardo. He was the only one who actually took down the notes for what we needed and got us substitute coats until we could get our order back on track. Since he took over, weve been good to go and we scrapped the plan to switch to another provider. As long as he stays on and we keep getting the same service that he provides, well be customers!

In
Review №9

Our service with UniFirst has been outstanding. Ricardo Amezcua one of your driver has been very helpful and supportive. He will always extend his help to make sure our needs is being provided. His professional attitude is very much appreciated. Thank you Ricardo!

Mi
Review №10

REY REY!!!!!!!!!!! Best Driver Ever! Rey Rey helps us with all of our Uniform and special needs when it comes to servicing the office. We cant thank him enough. We never run out of uniforms and he always makes sure that we are taken care of. Friendliest most caring driver. Thanks again Rey Rey!

Al
Review №11

Our company switched to UniFirst a few years ago and have had several different drivers but our current guy, Ray Cadena, has definitely been the best! Hes always so friendly and checks in with us every time he services our shop to make sure were stocked up on everything we need.

Sw
Review №12

I have been a customer with Unifirst for 4 years now and have been through several different drivers and can finally say we have a fantastic driver now that always now goes out of his way to give us quality service. It was a little bumpy start with him when he first started our route however I cant thank him enough for always being on top of his game for making sure all of my staff uniforms, shop rags, floor mats, and mops are correct!!! Ricardo Amezcua Is an awesome asset to your company and i would appreciate you keeping him on my route throughout my contract!!!!!!!!

Id
Review №13

Our driver Ricardo is awesome! he always stays on top of any requests. He keeps great track of the what he is bring in pickup and keeps an open line of communication so he knows he taking good care of us.

Ni
Review №14

The service that we receive from UniFirst is outstanding. Our driver Rey is always willing to work with us on the billing to make sure as a company were able to reduce cost while maintaining high quality uniforms!

la
Review №15

Ricardo always comes into my business and he’s always so kind and friendly with myself and the staff. Unifirst is a great company and they are always on time like clock work. Highly recommend!

Ja
Review №16

Ricardo is a great guy, takes care of us at Interstate Batteries San Francisco, makes sure we have everything we need need.

An
Review №17

Ray Ray is my delivery man for my shop. Anything i need from him he always has my back on supplies. Always comes thru with a smile on his face. Need more guys like Ray Ray positive attitude.

Te
Review №18

Rey Rey services our account and has done a fantastic job. Previous people service in the account we’re a little lackluster. He goes above and beyond make sure everything is taken care of and when they’ve been problems he’s gotten the results quickly.

Do
Review №19

Just want to give a shout out to Ricardo A for upping his game and doing a great job for the company I work at. We hope to continue our relationship with Unifirst Oakland and RIcardo A. Thanks for all your hard work. DZ

Ly
Review №20

Our driver is the best! Hes so accommodating and always takes care of all our special requests.

Al
Review №21

Our service provider Ricardo is always pleasant, provides excellent service, and is incredibly reliable. I would recommend UniFirst for your business needs.

sa
Review №22

RICKY AMEZCUA IS AWESOME. HE IS ALWAY PREPAIRED AND TAKES CARE OF US. HE MAKES SURE WE ARE STOCKED AND READY FOR THE WEEK. IF HE SEES SOMETHING IS LOW OR ISNT SURE HE ASKS QUESTIONS. THAT MAKES A HUGE DIFFERENCE BECAUSE SOMETIMES IM BUSY AND FORGET. THANKS RICKY! KEEP UP THE GREAT JOB! THAT MAN IS AN ASSET.

Ma
Review №23

Ricardo does amazing job delivering our laundry!! Always on time and taking care of the butcher smocks and towels we use.

Jo
Review №24

Been dealing with Unifirst for a while now. Ever since we got a new driver, Ricardo. Service has been better and they always do what they can to fix an issue as soon as possible.

na
Review №25

We here at Johns Auto in South San Francisco have been using your company now for about 2 yrs and are very pleased with the service, our rep Ricardo Amezcua, is always on time with our uniforms and if their is an issue with the billing or uniform repairs he will inform me and handle the issue. Very professional in his duties, unlike our other uniform company that we had for over 20 years.

Ca
Review №26

Our last uniform company was charging us to launder the uniforms and turns out that my employees were washing their uniforms at home. Reason is that they kept loosing them. Their service was beyond horrible.We decided to switch and went with Unifirst. Its been a year and we are completely satisfied. Our driver Ricardo, is very professional and conscientious, he is on top of everything. He always makes sure everything is correct especially when it comes to the invoice, we never see a charge thats not suppose to be there.I highly recommend Unifirst and Ricardo Amezcua they make a great team.

Sa
Review №27

Ricardo is a professional and he goes above and beyond hes work duties and always asking if we need anything always greets us whith a smile and a hello and he Is always happy best driver ever!!! Hands down thank you for taking good care of us here at speed oil change in millbrae would highly recommend unifirst.

Be
Review №28

We started using Unifirst during this COVID Pandemic and have been very happy with the services provided. Our delivery driver, Ricardo Amezcua is professional, courteous and on time.

Al
Review №29

My company has utilized UniFirst for several years now and the service has always been great! Ray Irao is our rep and his professionalism is next to none. If I ever have an issue with an order or need something taken care of Ray gets right on it for me. The uniforms are high quality and the service is convenient for my employees. I would highly recommend UniFirst as the best uniform solution for any business who wants to make their employees look professional!

Vi
Review №30

Service is great! Never any problems!-Vince Van HornXTRA Lease Operations Manager

Ca
Review №31

Cedric from UniFirst is awesome at our Costco Santa Rosa location! He always has an amazing attitude, is polite to everyone he sees, and makes deliveries in a timely manner. He takes time to ask how are we doing with supplies, in case we need any more or need less. I always look forward to seeing him and I know my team does as well.

Ju
Review №32

It is my pleasure to say that Cedric is an outstanding representative for Unifirst. We have had numerous uniform companies in the past, and as others have stated, the driver is the face of the company. If the driver is difficult to deal with, or unable to resolve issues, the company will suffer. Cedric is great! Polite, professional, and a great representative for Unifirst. His customer service goes above and beyond what we expect, always! He is awesome!

Is
Review №33

Ray provides the best customer service!! Thank you for going above and beyond!!

Fo
Review №34

If you would have asked 6 months ago how I felt as using UniFirst as a provider for our company, I would have left the poorest of reviews.However, Josh and his team have really stepped up their game and service for our company regarding our uniform and janitorial supplies. They provide great communication and how the items arrive.One of the best additions they brought on to this location was bringing in Ray as our routes representative. He is mentioned in a lot of reviews here, and he deserves every one of them. Great service, great communication, on time delivery, and he genially cares for the folks he is serving.Josh and Ray have dramatically turned my view around as a service provider. We are not a big company, but we are growing, and we need to make sure that all the needs are met; they consistently exceed those expectations.

mi
Review №35

After 40 years in business, Ive come to realize one thing, all uniform companies are the same. The all supply uniforms and towels. Whats not the same are the drivers. The driver is the face of the company that I see week after week. They are the company as far as Im concerned. Our driver Cedric is what makes Uni-First! His level of service is above and beyond so many drivers and uniform companies Ive had over the years. Uni-first needs to figure out how to clone this guy!

Ya
Review №36

Cedric is always super professional and friendly. Whenever there’s a issue with uniforms he’s always quick to help, no problem. I had to change my sizes once and he was super helpful and kept me updated week to week. He even made sure it fit once it arrived. 100% satisfied 😊👍🏽

oc
Review №37

Today I like to honor Ray Ray of UniFirst in Oakland, Ca. He is not only a veteran but he is also our representative and he is the face for Unifirst for my company. Before Ray Ray I couldnt tell you what our previous representative look like, but I can tell you when we was missing things and not getting our full service.But Ray Ray changed that when he took over. He introduced himself, asked us our needs and was very tentative to our request. He is excellent at communicating and customer service. He is timely and professional in his dealing with us.I would like to thank Ray Ray for his service as a veteran and I appreciate the work and effort you put into providing excellent service.

Am
Review №38

It has been a pleasure working with UniFirst for all of our uniform needs. They have consistently provided reliable service. They are friendly, knowledgeable and it is apparent that they value their customers. They have been very accommodating and are always willing to go the extra mile providing great customer service. UniFirst has some great customer service professionals working for them. Rey Irao has went above and beyond showing that he puts his customers first. He always checks in to make sure we have everything we need and is quick to adapt to any changes. Thank you!

Gr
Review №39

Cedric was a great employee! he always brought the cleanest mats, has the quickest service, and extremely good customer service!! 10/10 would recommend again :))-gracie levy

Ph
Review №40

Cedric, my Unifirst driver, does an excellent job!!! He communicates, is very consistent on his delivery time, and always informs me of any delivery date changes! If an item is short, he explains and makes the necessary corrections. He is a pleasure to work with, is very professional and again, does an excellent job!!

Ga
Review №41

Cedric from UniFirst provides our store with excellent service. He delivers our product with a smile and consistently on time. He also communicates well on any issues that might arise with or deliveries.

Sh
Review №42

Cedric services Costco Santa Rosa on wednesdays. He is always on time or early even. Cedric always has the supplies we need and if not, will arrange to get them. He is very courteous and a joy to work with.

La
Review №43

Cedrics service is excellent. He always has a big smile with friendly good morning. Cedric is helpful and always on time couldnt ask for better. 😊

Ni
Review №44

We’ve been using UniFirst for about a year now. We have had excellent service and all of our uniforms have been delivered in a timely manner. However, I’m writing this review specifically to say how much we’ve enjoyed working with the driver, Rey Irao. Rey has been a pleasure to work with every step of the way. He is always upbeat and is willing to go above and beyond to satisfy our company’s needs. Rey is such a hard worker and I truly hope he knows how much we appreciate him.

Ka
Review №45

Cedric is our man at Costco Rohnert Park! He is always happy and in a good mood. I wish I had his customer service attitude!

Do
Review №46

Driver Cedric is always friendly fast and efficient. Good job all around. Really appreciate the service.

Jo
Review №47

I get UniFirst every Wednesday morning at our XPO Santa Rosa location and we have Cedric here and he is absolutely kind and proficient!

sa
Review №48

We made the switch to Unifirst late last year and I have to say the entire experience has been professional, responsive and overall great quality. Everyone from the sales team, managers, customer service reps and drivers have been a much better experience than we have had with past vendors. The team truly seems to care about their clients and also seem like a really fun team of people! Our driver Rey is one of the friendliest, most caring customer service professionals Ive ever had the pleasure of working with. I look forward to our Unifirst service each week because he is such a nice guy, he always takes good care of us. The customer service rep Jada has also been incredibly responsive and helpful in setting up our accounts and maintaining our direct sales orders. Without her, the service we have been getting would not be as streamlined.

Ga
Review №49

Cedric has been delivering to us for a while now and he’s always been reliable and on time with the deliveries that we need to keep our employees and customers happy.

Tw
Review №50

Cedric is amazing at his job! He’s always very informative shows great concern and care about our product and goes above and beyond to deliver not only our uniforms but also great customer service

Ce
Review №51

Ray is very courteous and helpful! He goes above and beyond to make sure his customers are happy! Hes very punctual and consistent. He is always here whenever it is our service day! Thank You !! - Celena Johnson(City of Hayward-Administrative Assistant)

am
Review №52

Cedric is very professional and friendly . Thank you for always remembering all of our changes in orders week to week . Great company and great people !

Ka
Review №53

Ive been working with the uniform guys here at my work place for about a year and half now. Out of the 4 guys that have come through, Rey Irao has been a VAST IMPROVEMENT from the guys before. I didnt really have a huge problem before, but its so refreshing to have someone that remembers our uniforms and gives us accurate updates of when the new ones and the replacements are arriving.One problem I did have was the prior guys had been asked to take back some uniforms for people that no longer were employed here and they told me We cant take these because the names and patches are embroidered on. and I was flabbergasted but I accepted. Meanwhile, I had accumulated more uniforms for people no longer here and told Rey about it and asked, Is there anything we can do? and he just flat said, Absolutely. Ill give ya credit and take these off your hands.My manager and I were ecstatic. Gave them right back, got credit, done.Rey Irao has been freaking fantastic!Thanks guys! And please keep him on my route!!

Br
Review №54

Cedric is the best! He is super nice and super fast too!

Bi
Review №55

Unifirst is bar none the best service we`ve had yet . Our service provider Cedric is top notch, very friendy and highly efficient . We here at Idex appreciates your guys good service, thanks.

ro
Review №56

We have several drivers and reps assist us for the many years we have used Unifirst. But no one has provided us better service than Rey Irao. He is always in a good mood,, adjusts the quick changes in our business needs. Our needs for the business changes and he always quick to meet our changes. He’s always wants solve our issues and makes sure our needs are met. He always has a winning attitude and treats our small business as important as many of his big clients. Thank you Rey!

Lu
Review №57

Ray Irao, our UniFirst delivery driver has been excellent at communicating with us and meeting our needs with the uniforms, rugs and other items, bettering our relationship with the company.

At
Review №58

I just want to give a huge shout out to Ray Ray and Jada with Unifirst. Ray Ray has changed my perception of Unifirst. He always comes in with a great attitude and is always willing to help out in any way he can. I also would like to acknowledge Jada at the home office of Unifirst. She has always helped me out with any needs Ive had.

ce
Review №59

We have been working with Unifirst for over a year and had some problems with our billing and getting coveralls in a timely manner. I was pretty dissatisfied with the customer service until I met Ray Irao about two months ago. Ray came in after several problems with previous drivers and made things right from the start. He got everything squared away with the correct orders and invoicing. He also has a very friendly personality and demeanor and goes above and beyond to make the customer happy! I am giving a 5 star review because of him!(City of Hayward-Administrative Assistant II)

ch
Review №60

Cedric is very courteous and efficient. Great attitude.

la
Review №61

For the past several months Ray from Unifirst has turned my location around. We had several problems with missing uniforms or uniforms that were never ordered but once Ray started servicing my terminal in Union City all the issues we had were corrected and have been on point from that day forward. Ray interacts well with myself and my staff. I believe Ray is a real asset to Unifirst as well as the operation of my terminal.Thanks Ray.

de
Review №62

It’s extremely rare to have a delivery driver from any company be so personable. Since rey has been servicing my business from unifirst it’s a different experience. His energy and smile is contagious. Brings up the energy in the room. He is alway very polite and respectful. I have seen so many delivery drivers come and go. Rey gets to know everyone and remembers our name and makes sure everything is set before he leaves. What a relief to know we can count on someone to service our business once a week. His partner jada is very responsive as well. They are a good team

Ma
Review №63

This review is for Vince Winkler, District Service Manager, in the San Leandro store of Unifirst Corporation. 10 stars for sure for this man.We have been using Unifirst for our two automobile shops for over 10 years. We have had our share of issues over the years and I WAS going to change to a new uniform company. That is until I started talking to Vince Winkler, the District Service Manager at Unifirst in San Leandro.Vince has addressed all of our issues and believes in old school customer service, which is hard, if not impossible to find anymore!First, you can get in contact with him by telephone and what he tells you comes true. His honesty and integrity stand out, Unifirst is lucky to have him as an employee. He believes in treating his customers right so they stay with Unifirst.

ra
Review №64

Cedric is amazing, always on time and has a great attitude.

Do
Review №65

Cedric is always friendly and my uniforms are always clean and on time.

Wi
Review №66

This review is on behalf of Interstate Batteries (San Francisco), phenomenal service from Unifirst, we get great communication from their route manager (driver) Don. He goes above and beyond with his service. Always arrives with a smile and respects our crazy loading area and warehouse and greets all our employees with a smile and always asks if we have any concerns or issues with our uniforms. The service is remarkable its one thing our company doesnt have to worry about, we always look forward to Dons visit.

Ca
Review №67

UniFirst is a good company to invest in. For me, what makes all the difference in the world is my delivery guy who manages my account, Dale. He is the best because Ive had several that were sub par but dale made me continue with this company and I am now a happy camper. thanks to Dale and this company for making my life much easier.

Ca
Review №68

Cedric is always professional & has a great attitude.

Lo
Review №69

Since Tony had came up to the Oakland thing hAve been 100% better from uniforms delivered when they are suppose to, making sure I am always a satisfied customer. Since Juan has taken over our route everything had been perfect. I couldnt be more happy including my team with there amazing uniforms. Thanks Tony & Juan.

Le
Review №70

When I first started we did have several issues but Tony B promised that all issues would be dealt with and to give them time. I am glad that we did, it has been smooth sailing from then on. Zee is our delivery person and has done a great job keeping everything straight. I would highly recommend UniFirst for anyone looking for a uniform company.

An
Review №71

Requested replacement of uniform shirt continues to go unnoticed. I received shirt back, pressed but I assume unwashed seeing how the tag I placed for a second time is perfectly intact. Pleasanton Terminix employees unhappy with uniform company. Call management at our office to hear the list of other issues. Thank you

Br
Review №72

Cedric is a solid guy always takes care of us here at Slakey Brothers

La
Review №73

We have definitely enjoyed doing business with Unifirst. Don has made the experience seamless and even tailored it to our specific needs. He has excellent customer service and has become our friend over the years. Hes the best! I would definitely recommend this company to anyone who needs the service! Thanks to everyone over at Unifirst! You guys rock!

Da
Review №74

Great service!! Our service professional Don does an excellent job in ensuring our account is fully taken care of.

To
Review №75

We are a company that depends on appearances and UniFirst has always been there to keep us looking sharp. Ray is always accommodating, comes through for us in a timely manner and their drivers/delivery guys are always on schedule.

Ma
Review №76

Always a pleasure to work with.

Information
8 Photos
76 Comments
4.9 Rating
  • Address:14266 Catalina St, San Leandro, CA 94577, United States
  • Site:https://unifirst.com/contact/locations/ca/oakland/?utm_source=Gplus&utm_medium=Locl&utm_campaign=OaklandCA
  • Phone:+1 510-483-1739
Categories
  • Janitorial equipment supplier
  • Business to business service
  • Cleaning products supplier
  • Uniform store
  • Laundry service
  • Protective clothing supplier
  • Safety equipment supplier
  • Work clothes store
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Service options
  • Delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Transgender safespace:Yes
  • LGBTQ friendly:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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