Thankful to Rey PeBenito of San Leandro Honda.Rey PeBenito is always there ready to help anyone that walks in the dealership, Im one of the recipient of his kindness and dedication.He will find a reasonable and honest way to get you in a new car. Hes been assisting our family and friends for over a decade.He makes the purchasing of a new car or leasing a car hassle free and very smoothly. Theres no haggling with Rey when it comes to pricing of his cars since he is not commission based.I really appreciate the time he spent with us whenever we stop by at San Leandro Honda.

No complaints from me & i was helped by Jessica & she was not only had a cool personality but very professional.Answered any questions i had,great doing business with them

Overall nice experience. Kevin W was very knowledgeable, informative and helpful.Service 5 stars

Waiting more than 10 mins just to check-in and drop off the car for service. No one has acknowledged or greeted etc. When technician came she was nice and very helpful

Good collection with fair price

Beware, DO NOT trust their pre-certified department. I bought a car that gave out within 4-5 months of buying. When trying to get it fixed, they kept pushing me around for 2 weeks even though the car was under warranty. I ended up having to pay a quarter of the cost of the car out of pocket. I drove the car for only 2k miles and it became useless, simply amazed by their terrible customer service

This is the perfect place to buy a car, ask for Kenny Kim, I want my car there about 6 years ago, best decision Ive ever made, Kenny Kim would treat you like your family and make sure your car is well taken care of, tell him Sheila George sent you.

They couldnt even give the respect to write my name properly....SMHNo one is telling me why I was lied to. They keep blaming a different dealership, when it was a salesperson from SAN LEANDRO HONDA that lied to me. Salespeople from SAN LEANDRO HONDA were rude and condescending.They are the definition of sleazy salespeople if you are woman or woman of color. I am never going back to this place because their salespeople WILL LIE to make a sale. I was told that I could complete a specific activity at no charge, then got charged by Honda Financial Services (HFS). When I went to HFS I was told they are a separate entity and have nothing to do with it. Have all your ducks in order if you deal with this bunch.They are treacherous.I spoke with someone at the dealership and he basically gave me the run around. Talked down to me. And claimed no responsibility for the people working with him and their deceitful behavior.No accountability at this dealership.

I dont know why if I did an appointment for oil change ONLY the guy came up with a total of almost $500 I dont have a job, its a pandemic time, please HONDA PPL TREAT GOOD YOUR CUSTOMERS!!!!

A Dealership that actually takes care of you! And your car! Reasonable rates on repairs.

Great service good cars. However when they sell you a car, they dont tell you that Hondas are probably the most theft prone cars. I love my 2018 Honda Accord Sport. On the other hand the dealership should have put wheel locks on the cars as a standard. I have had Honda rims stolen off my car 3xs in less than a year. The first time I had no wheel locks and after that I had wheel locks on and they still took the rims. So my advice is when you buy the car dont drive off the lot without making the dealer include wheel locks. After that I would recommend upgrading the car alarm, because each time my rims were stolen the factory alarm never went off. Hey even if they break your window the factory alarm will not go off. Great cars but thieves are always after Hondas.

Always good service. Miss the car washes.

Was in the market for a new car since my Prius decided to kick the can and decided it was time for a change. After little bit of research decided to give San Leandro Honda a call to test drive the Insight and got in contact with Kenny. Kenny let me test drive two insights a 2020 base model and the 2019 Insight touring! Went for the touring because the extras were too hard to pass up. San Leandro Honda definitely treats everyone right. If your in the market for a new car call up Kenny!

I come here for parts. The prices arent bad and the people here are nice

Excellent customer service. No pressure to buy and the process was quick and easy. The salesmen we worked with went above and beyond to get me the vehicle I wanted and needed for work.

I have been a customer for over 10 years but I will not be going there again after what happened this morning. I waited for around 3 hours until I was told that they couldnt do the oil change because the screw on the oil tank is stripped.

Was advised I could have loaner vehicle when I dropped off my vehicle for service. It’s actually a rental car from hertz with whom they contract with. Was told car would be here in 10-15 minutes. Its been well over an hour and I’m still waiting for the rental car…

I just went in to test drive the Honda HRV and was driven away by sales representative Edgar Tolentino. He assumed we werent serious about a purchase. Im a Latina so Im guessing that he thought that I didnt have any money to purchase a new vehicle. TERRIBLE service! Will not be coming here again.

I have recently bought a Honda and have never taken it on a long road trip. I had an incident where my tire went flat and while I want to stop the tire got shredded and I needed to go to my local Honda dealer. I know it was only a flat tire but I thought that my rim could have been possibly bench and the people at Honda told me everything was still in good working order and replaced my room with a new tire that I paid 4. While waiting I met a nice Filipino boy name Joaquin Ongchangco and I told him that I have a home in the Philippines and he knew where I live when I stay there. Joaquin was more than helpful and made me and my husband very comfortable while we waited for my car to be repaired. Everyone in Honda was great and Im happy with my new Honda Accord

Fast and efficient...

It was the best. Sales person was great.

I had a pleasant experience leasing my car here. However, when I went in for my oil change I realize that the people working here have a lack of communication skills even though getting service at a dealer is supposed to be better. When waiting in line for servicing, the employees help the people in front of me and I was the only person they ignored until I finally got near the garage. When my car was ready, the cashier told me to wait outside to the right so I can get my key, but I was not sure where, so I went in the garage and randomly asked someone (awkward to go in the garage). I waited outside to see my car sitting out randomly with the windows wide down (and where someone can easily steal it). I went back inside to ask a n employee and then I heard the guy holding my key and found him. I heard the sound of my car alarm go off and I assume the guy who gave me the key probably did it on purpose. I understand mechanics are not educated people, but I expect better employees at a car dealer not as if this was a Pep Boys.Edit: I called this Honda Dealer and many others several times to ask about how long it would take to fix a recall and the sales department does not know and nobody from the service department answers or even responded to my voicemail. Bad business!

My aunt had a really good experience here with Jose Bonilla. He was extremely nice and allowed the car buying process to flow smoothly. Our presence was acknowledged as soon as we stepped foot onto the lot and Jose made us feel welcomed. Originally, my aunt was looking to buy a Kia but, once Jose went through all the pro’s of leasing a Honda she was persuaded! He spoke about how they’re long lasting and affordable. Jose did wonderful at helping her find a car that was in her price range and exceeded all of our expectations! I would highly recommend that you all speak with Jose if you’re looking to lease a Honda. When the time is right and we are looking for another car, Jose will be our go to guy!

My Fav Honda dealer. Don’t live near here anymore but always call them because they always answer! Have the best deals too, they changed my life when I financed my leased car..I thought I was going to lose my car but they gave me a deal so good I thought there had to be a catch and it wasn’t 😭💓.

Its ok customer service use to be pretty good. I just wish when I made a appointment they would take my car in at the time of the appointment. To let customers know that there is no shuttle to drive customers home or their destination. Because of the virus they dont even wash your car. Which seem kinda weird. Overall it was ok

Free car wash with service!

$4 for change the battery of my key. Never seen that in Oakland. Very nice staff. Wish they had green plants in their so grey waiting space ;)

Always have had a friendly staff here. Right now they don’t have a place to sit inside to wait for your car so just com prepared.

Went in this morning to get my key repair (was very minor repairment) and I went to the window and asked if I can get my key repair the guy barely looked at my key and said that my key was not repairable, then suggest I get a whole key replacement, he proceeds to ask for my model and make of my vehicle then he tells me I dont think we have that key but my car is a Honda thoSo he tells me that it will cost me $260 to get a key replacement and tried to direct me over to another window then tells me oh youll get your key shipped to you tomorrowI am unsatisfied with their customer service they are lazy and careless

Bad service, rude people, a lot of delay and excuses.

Unable to explain the meaning You spend $1,250 in fuel costs over 5 years on the window sticker on ALL the New Honda Pilots.

Not helpful at all. Made me feel like I was a bother.

I am always treated like someone special everytime I get my car serviced at San Leandro Honda! Today was no different. All of my service representatives did their best to meet my needs. In particular Mr Kenny approached me while I sat studying while waiting for my car and genuinely asked how I was. He went above and beyond to ensure I received the best care at an affordable price. I appreciate his kindness and personalized excellent customer service!

Totally need to work in customer service. Took my Dad’s car because of recall letter and they gave me an appt. Took my car in for the appointment and it happened to be that nothing was scheduled but they made it work, which I was thankful for. Told the guy that I needed the recall paper for the DMV and when I went to the DMV they told me it was the wrong one and had to go back for the 3rd time. The only person that was pleasant and had great customer service was a lady with the name Angelica Briseno other than that people are not nice and just see you standing and do nothing about it.

I had to bring my Honda CRV in to comply with a re-call. The used cars that are offered are very nice with good prices.

Aside from the price it was a good experience very helpful

Great customer service didnt have to wait long!

I spent little time here, they have good sales men but I couldnt get a used car from 8k below.They have very good Hondas new & used.

Came in for servicePros: excepts other local coupons, opens earlyCons: no shuttle service during covid, no car wash as advertised, check your receipt before signing off (had a service guy add 2 extra services I did not ask for, one I caught before and one after, but manager comped the one I caught after which was over $200). The other time I went here another guy was really pushy about adding extra unnecessary services too

Everyone I had contact with in service was awesome, from an easy check-in with Joaquin, to the super friendly shuttle drivers (free!), to the awesome guy in parts and the sassy cashier. Loved everything about my experience. When they forgot the wiper blade I requested, Joaquin walked me over to parts and put it on himself while I paid. Recommend highly.

If you go to San Leandro Honda, you must go to Joaquin. One of the most welcoming service advisor I know, he makes sure you are taken care of. I come in for an oil change and he remembers the face, I get an oil change every 3-4 months and when you go back someone who remembers you make it worth it going back to. Very knowledgeable, gives you a breakdown on what your car needs, does not try to up sell you on anything. I appreciate your customer service Joaquin, will always continue to go to SL Honda because of him

Almost a 5 star experience for service. I had to wait for 2 hours but my car was washed so I cant complain. Make sure to bring something to keep you busy if you plan on staying. They also have coffee and hot chocolate in the service waiting room.

They very nice and friendly make my experience very nice!

Wonderful clientele service. We have 3 hondas in our home and all from here. Theres no way we wouldnt come here for the best quality of deals.

They wanted to charge me $655 to replace the engine belt tensioner and idler pulley; and $177 to change the engine and A/C filters!!I was, however, stupid enough to go along with the ridiculous $250 dollars for the B1 (Oil change/tire rotation) service I got charged for because I didnt have time to go to somewhere else. I will never set foot in this place again.

Love taking my vehicle in for service at this location! There is no trouble at all and they fix it right the first time! Its a very effortless visit. They have a fun and friendly staff. Especially Thelma their cashier. Shes amazing and very helpful! San Leandro Honda is the best!

I came here for Express Oil change. I have been here 2 hours and they havent started. Plus, the price is $15 higher than my last oil change here. Oil Changers in Alameda is $15 less for the same service and it takes 20 minutes

This is my first time buying a car and I am impressed with the level of service that I received. My salesman Chris Q. was very knowledgeable and PATIENT with me! I experienced some difficulties, but Adam H. (the manager) was able to help me out.I would recommend this dealership to all my friends and family!

It takes too long to do the service. Schedule by 4pm, i went to pickup after 4:10 pm, it was not ready, still waiting to 4:50pm.

Great service

Zach helped us so much with our car issues. He was so amazing w/ all the recommendations for how to maintain our vehicle! He made our service experience wonderful. I definitely recommend working with Zach!

They attended to my needs immediately.

Waste of time. I made an appointment 2 weeks ahead and got there 15 minutes ahead of time. This was my second trip for the same problem. They fixed my Honda Odyssey sliding door which opened by itself when attempt to close. I left my car there and they told my they will call me by noon. I did not use their shuttle and used uber instead. It was around 2pm when I call them and asked if my van is finished, they told me they have not yet look at it. Wow. I was told it will be finished by 12pm but by 2pm they have not even look at it? at 5pm, they call me that I have to leave my car and come back tomorrow so we can see was the problem. I told them I am using this van to drop my kids to school tomorrow morning. But they said they can not do anything. No a friendly customer service, not honest people, and just wasting time. I will recommend this place.

Part came in on time. Right part fixed my Honda Fit. Now Im back on the road.

Service is fast, everyone is friendly and accommodating.

They make it fast and easy to get my Honda serviced 👍

Love this location! Service department is awesome; always knowledgeable, friendly, and accommodating. Been a customer here for 20 years, with only one complaint. Tires apparently were in unnoticeable red zone and needed replacement, but was never mentioned to me at check out. Grateful nothing happened, but I didnt notice until looking on back side of report a while later.

I came to Honda of San Leandro Yesterday because my car was making a weird noise when I started it and I wanted to have the matter promptly checked out before it got worse. I went to the service department where I was very warmly greeted by Jessica at 7:30 in the morning. I have been going to Jessica for 10 years and she is always very professional, honest, and curious. I dont trust many people with my car but I know she will always do exactly what is needed and nothing more or less. I had to wait a little bit for the shuttle to take me home and Eric was the driver and he was very polite. Jessica said she would call me when she had a diagnosis and I could get the shuttle back to the dealership and pick up my car. I was called a few hours later as they get pretty busy in service, that I can understand, and was told I needed a new starter. No big deal. Im just happy it wasnt something more complicated than that. A different shuttle driver picked me up promptly at my house and drove me over to the dealership where I found my car in perfect working order and looking shiny and clean and like new. Suffice it to say, I am never disappointed with the service I receive from Jessica or SL Honda. I shall remain a customer as long as I have a car!

I would like to thank Doug Popp SO VERY MUCH for taking the time and trouble to get me into a great Civic. I love it and am so grateful to him and all involved to make this possible for me...Such a great considerate,helpful young man. :) Thank you again so very much, I can drive and feel good about not being stranded. MY Civic is awesome..I will recommend San Leandro Honda to any one looking for agreat car.Thanks again Doug,Phyllis Hanson

Disclaimer: I did not purchase a vehicle here. The reason why I felt I should leave a review was because we had a vehicle issue and came to this Honda for service. Even though we pulled in very late (10 minutes before they were about to close on a Sunday), and the service center wasnt even open, they were very patient and kind with us, trying to jump our car battery, allowing us to use their restroom, and getting the paperwork taken care of. As the car was repaired the next day, Id say they did a great job overall.

Wonderful deal on a 2017 Civic. Mo was the salesman who helped me and it was a great experience. The dealership is very nice inside and many people coming in seemed to have been there before. Great prices and no pressure sale. Go, you wont be sorry.

Some very interesting workers. Some are professional, some are humorous. If only they had more donuts.

Everyone in the service department is great and very helpful but I have to thank John Rodriguez for always being so attentive when I come in. His not just helpful but super friendly and kind. Customer service like this makes you become loyal to there service. Thank you again John and I will definitely refer my friends and family to go here. Great service over all

The San Leandro Honda dealership couldnt have been nicer or more professional...Went into get my Civic serviced for drive back to Las Vegas and I was greeted at the door by a very nice lady who took care of all the details. Car was then serviced in less than an hour perfectly and the waiting room was very pleasant, even had a place to charge my phone. The overall experience was typical Honda quality. Highly recommend San Leandro to Honda to anyone...👍

Great dealership had great experience with sales department. Edger was sales person I worked with and he was great

Good, long term employees give great service in the repair department. Theyve kept our Honda running for 15 years! Beware of the sales side of things. They are very competitive with each other and are not always above board.

Every time I am there, they are fast and good. Coupons every month or so make it a little more affordable. Great service. I like the shuttle if the service is going to take a loner time.

Wonderful place to buy a car. And they have great prices in the service department for oil changes Etc. Doug Popp is my favorite employee and deserves six stars! :)

Solid service experience.My Honda was approaching 90k miles, so I was due for a tune-up, alignment, fluids flushing, and air-filter replacements (according to the drivers manual) - essentially a major check-up is the jargon I believe they use.I like to repair what I can on my own prior to resorting to shops. So I was able to perform a tune-up, flush engine oil, and swap air-filter before heading to San Leandro Honda. They reduced my repair cost significantly once I told them of what I had already performed.Anyway, I made an appointment for 7am and was out of there before lunch. I finished some personal work in the lobby. The staff was friendly and left a magnanimous amount of donuts out for customers.My experience was fairly straight forward, I scheduled an appointment, was transparent about my personal repairs on the car, and was also my first time at this location. I bought my vehicle used this year and waited until 4 months to restore its health. Try not to wait too long like I did for a check-up on a used-bought car.

Good customer service

Michael Culpepper and team helped us out and he is amazing! My sister has her 1st new car!!!

I always bring my vehicle into San Leandro Honda for service. Whether It be for an oil change or a major repair or service Jessica Heringer is always honest and tells it like it is. She keeps you informed of your vehicles status and is very friendly and forthright. Excellent customer service from the service department as always.

Came in to get my civic serviced. Was initially greeted by a nice gentleman named Zach! He took all of my information and asked me if there was any additional questions I had or anything I needed to know. He provided a shuttle service for me to and told me he would be contacting me when my vehicle was ready to be picked up. As soon as my car was completed, he contacted me and let me know it was ready whenever I was. When i came in to get my car, he made the process smooth, easy & quick all while staying super professional! San Leandro is where i will be bringing my car!

This is a great dealership. Just last week I had to take my car in for a oil change. Zach Torres was my sevice writer and he made sure it was will taking. got me a ride home and back. He got me fresh Starbucks coffee while I waited for my shuttle. When I got back to pick up my car Zach was right there to make sure to let me know everything that was done. And how soon I should bring it back for the next Oil Change. I give him 5 stars for Great Costumer Service

Got a call about an item that was not done when car was in for service. I had to go back and have the item that I already paid for put on. The service personnel completed the omission, but I had to rearrange the rest of my day.I had worked a midnight shift and was held over and had to go back tonight. The bottom line I was going to try and get some sleep but because of the failure to install the paid part I spent that time at the dealership. It was good that they found the part was not installed . Luckily J was not charged for any other parts or labor.

One of headlights on my truck was not working, had a great experience with Joshua... Costumer service was excellent.. service was just as good.

Everyone was super kind, friendly, and helpful, treats you like a family member. Jeremiah helped me check in and we chatted about cars while waiting. Mary was especially professional, you can really tell she has mastered her job! Thank you for all the help with buying out my lease from out of state! When they realized my vehicle was never smogged, they reached out to me and made sure everything was in order for my roadtrip to WA, next day! Jeremiah even came out on his day off to help immensely with this process while I was sick- which I truly appreciate.

High prices, poor communications in service and sales. Its an independently owned dealership so they care less about customer service, they actually told me theyre so busy, they dont need to worry about business. If someone is unhappy, its not a loss..

Brought my car in to be serviced at this location for the first time. The first person to greet me when I walked in was Zach. Being that it was my first time here I was assuming I was going to get the run around like every other dealership. This was not the case. I explained my issue to Zach and he made me feel very comfortable that I was leaving my car in the right hands. Zach made sure I got shuttle service and contacted me throughout the process of my car being serviced. I have never had such a great experience before and will definitely be bringing my car here in the future.

My review is about service department. I like it there and been going for around 3 years now. Prices are fine (especially with coupons) and in my opinion are a bit cheaper than other dealerships in area.Of course, dont get me wrong and do some things yourself/in other places - like changing air filters and tires (and probably, tire rotations too).Also, personnel is very friendly, never seen any of them rude 👍P.S: Also a plus for wifi, coffee and donuts.

I Love ❤️ San Leandro Honda! I have been a client of theirs for well over a decade! Great service advisors and Mr. Paul is awesome!The only recommendation I would make is for them to have more service specials on their website, especially when it comes to oil change.Other than that, keep up the magnificent job at San Leandro Honda! 😎S. Pratap

I went through the Costco Auto Program and they referred me to San Leandro Honda. This was the best purchase experience ever. I highly recommend my Internet Sales Manager Jim Hurst. He was very nice and took the time to explain everything. I am going to refer all my friends go there to see Jim. On his emails he writes Youre First with Jim Hurst! He lives up to his slogan. Vic

Overpriced repairs and they seem to like to make you wait. Called them about a repair and they said it would be ready when I got there, it wasnt. They said itll be ready in 20 minutes, it wasnt. They said, were just drying it off since we washed it for you, the next representative said they just finished, would you like your car washed?!! Wont go back under any circumstances.

Had a negative experience with them previously but the service manager Todd immediately contacted me and resolved the issue. They took responsibility of the problem, and made sure I was satisfied with the service. I went back today and they followed through on what they promised me months ago. Its not possible to always get everything right the first time, but when a company goes out of their way to make things right afterwards, I consider that a great business. I will be going back to them again for sure. Thanks!

My last 2 cars I purchased from SL Honda. Theyve serviced my cars since 2005. They are always friendly, kind, and professional performing their job. Wiith email maintenance reminders, my car is well cared for. They always do a good job.

Great service! Kind, courteous and quick. Brought in my car for an oil change. I was able to wait comfortably in the lounge while my car was serviced.

I have had my Honda serviced at San Leandro Honda every since I purchased it five years ago. It is a hybrid so I wanted to make sure oil changes and maintenance were taken care of properly. The customer service is very good and they are freindly people to work with. They will give you a ride if needed. I recommend San Leandro Honda.

Review is for the entire service department. Everyone is so nice and helpful. Service is very quick and prices are reasonable. I would advise everyone with a Honda to go here for service!

San Leandro Honda is the best in the bay! if youre looking for a new car or servicing for you Honda this is the one to go to! Veronica the cashier was very nice and informative.

Salespersons are very helpful and knowledgeable. My friend and I both have separate but very satisfactory experience. Highly recommended Honda dealer!!

I BOUGHT MY CAR HERE AND FIGURED THAT I WOULD BE TAKEN GOOD CARE OF. WELL TO MY SURPRISE. THE SERVICE WAS BAD THEY GIVE YOU A TICKET AND TELL TALK TO SOMEONE INSIDE. SO I WAITED AND WAITED. OTHERS CUSTOMERS STARTED TO ARRIVE THEN THEY STARTED ASKING OTHER COME OVER AS I SAID I WAS HERE 1ST. AND IT HAPPENED 2ND TIME FINALLY I ASKED FOR THE SERVICE MANAGER TODD WHO WAS NICE AND POLITE AND I TOLD HIM WHAT HAS HAPPENED. I ASKED THEM TO RETURN MY ACCORD BACK TO ME. AND I CALL OAKLAND ACURA FOR SERVICE AND I DIDNT HAVE ANY PROBLEMS GREETED NICELY AND ASSISTED ME ALL THE THROUGH. NOW IM SITTING HERE JUST WAITING FOR MY CAR TO BE SERVICED. THANK YOU FOR GREAT SERVICE KENNETH OAKLAND ACURA .

Large selection of cars and very friendly, knowledgeable sales staff especially Neil and Thomas. I left with a new Odyessey!

Great service here at San Leandro Honda. I always get great customer service when I bring my Camry in for service. Zach is always very helpful.

Randall was very helpful. He helped me from start to finish and was very competitive with the pricing. I will definitely tell my friends and family to get their next car here at San Leandro honda.

Great service. Had patience with me slowness. Overall i felt comfortable and the free wifi and hot chocolate kept me entertained. This is a peaceful place to go after work or school. Every one is respectful and helpful.

This group of team members are amazing. My main contact Fred in the Service department focuses on my needs and makes me happy. I Will always be a Honda customer with San Leandro only!

Great place. Technician are always so nice. Also free coffee its pretty good too.

Good Service for a Recall Notice. Nice staff!

I love how easy it is to deal with their Internet Department here. Everything was smooth and they made it so easy for me. Thank you all very much. I will tell all our friends to call them for their next car.

I buy a lot of vehicles. I bought (4) Honda’s within the last 2 years. This will be our 5th. We recently bought a Honda Civic from tracy Honda. They cheated us on the loan. They bumped the loan up by $2,000 without us looking. There is a lot of bad dealerships out there. I appreciate San Leandro Honda for being straight forward with us. The loan and total process was quick. We were in and out Nwithin 1 hour including the test drive. They are honest and straight forward. What you see is what you get. Neal was our car salesman. We will be back soon for more cars.