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Star Motors
32961 Calle Perfecto, San Juan Capistrano, CA 92675, United States
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Star Motors
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de
Review №1

These people are very professional and nice. My car was giving me so much trouble they took their time and really got my car running back to normal for a reasonable price. I’m so happy I found this place. They are very knowledgeable professional and polite. 5 star service!

ke
Review №2

I had a great experience at Star Motors! Took my BMW 335i in because of loss of top end power. They diagnosed the issue quickly (my charge pipe blew) and they ended up completing the replacement by the end of the day. Everything was transparent, they stayed in contact with me throughout the process and didnt do anything without my approval. The price was a little on the high side but its like they say you get what you pay for. The customer service and the timeliness of the work was well worth the money.

Jo
Review №3

Nice people and seem very thorough. They advertise has a lower cost compared to dealer service. I did not find that to be the case. Know your prices before going there.

Da
Review №4

Kurt gave me a tour of the shop and then coordinated with me to see my car on the lift for my first visit to the shop. Lyft transport to and from my home nearby went just great. Will return to the shop for routine maintenance.

Ki
Review №5

The check engine light came on and the car was barely running. Another center was unable to solve the problem. Star provided a loaner car and dug right in. I was aware of their progress and findings with their digital updates. Then I was able to pay by that system and pick up my great running car after hours. I have typically had my cars serviced at the Mercedes, Audi and Porsche dealerships and this was probably the smoothest experience I’ve had. Thank you Star.

Bo
Review №6

Had a check engine light on & the air conditioning had suddenly stopped working. Called a couple of places but they couldn’t see me for a couple of weeks. Decided to call Star Motors & they were able to get me in right away. They were delightful to work with did a great job. They are now my “ go to” shop for all my car work. By the way, the car is a 1998 Volvo V90 & it’s great to find someone that really knows about the older cars and can keep them in tip top shape.

La
Review №7

Star Motors provides excellent service my service advisor Kurt was amazing he communicated all the detail and timeline on my vehicles repair. What I like most is that they take pride in service and hold themselves accountable when things happen.The. pick up and deliver was a nice touch to the service. I would definitely recommend Star Motors.

am
Review №8

BEST mechanic in OC. Was highly recommended by one of their clients and they did not disappoint. Kurt was extremely professional and helpful throughout the whole processes. I originally went in thinking I needed my brakes changed and after doing a full inspection they said that my brakes were fine. Trustworthy establishment. Would recommend!

Ja
Review №9

Couldn’t ask for a better shop to take my vehicles. Friendly, professional, and efficient. If you need any service, please check them out. They service all makes and models. Wonderful experience!

Je
Review №10

It’s always a great experience at Star Motors. Their prices are pretty much the same as the dealership (at least in my experience) but the service is much better. They are always polite and not pushy. And they get things done quickly. I recommend Star Motors to everyone.

Fa
Review №11

They were timely, efficient, and friendly. My only issue was with their paperless system. I would have liked to see my charges for parts and labor PRIOR to paying. This issue may have been an anomaly due to their expedient service. This was my first visit and I trusted their reputation from the owners responses to customers on Yelp. Other than that one item, they will have a repeat customer.

Ma
Review №12

Star Motors were extremely helpful and efficient when it came to fixing our Jeep! They are very reasonable and responsive and helped us fix all of our car problems. We can’t thank them enough for helping us so last minute, we highly recommend them!

Sh
Review №13

Excellent Customer Service, reasonably priced. clean waiting room, professional, on time, patient with my one thousand questions, long term view (vs making a quick buck), pick up an drop off service available with Lyft/or loaner car -- I will vernally be back

Da
Review №14

The car needed a new turbo. The repair was done well. The communication was excellent throughout and I was able to pick up the car out of hours which was very helpful. They detailed the car before I picked it up. Great service.

Da
Review №15

This is the second time I’ve used this service provider, and they’re always courteous and very clear on the work that should get done, while explaining everything in detail and easy to understand. I would highly recommend!

M
Review №16

Star Motors diagnosed and repaired my vehicle. There communication is a key fact in there excellent service. Each and every item was detailed, diagnosed, and photographed. Next to each item the appropriate repair was cited with cost. We walked through each and every item and I knew what was happening as it occurred and was clear on what was being authorized when repairs were authorized. My vehicle is in remarkable condition now and am grateful it is running smoothly and safely. Star Motors is highly recommended and I will return.

Cl
Review №17

I have been having my cars serviced by Star Motors for several years now on two different cars. They have taken very good care of both cars and I will continue to take them here. Everyone is very nice, give thorough reports on what is needed and what was done.

Ri
Review №18

Thank you for the excellent service and quick turn around after my brake emergency. Kurt and team was very accommodating, professional and made the best of a bad situation. Best service as always!!

Di
Review №19

Took me in immediately.Were extremely courteous.Gave me many updates.Lobby was a great place to wait.

Ji
Review №20

Excellent service, great value and spectacular customer service. 5 star white glove treatment

St
Review №21

A repeat customer. Great service last year for minor items as well as a significant repair for a wheel bearing. Returned recently for additional maintenance items that needed service including the rear brakes. All work was completed on time and a good communication with the service advisor. I plan to return for future service.

Sh
Review №22

Amazing place to work with. I was out of town and was in a major pickle. They had to replace a very large part of my transmission, then alternator and battery! Kurt and Sandy are very professional, extremely personable and I loved dealing with the staff...especially Kurt! They’re honest with you and upfront about everything. They cleaned my car spotless. Happy customer. Use star motors if in the area. I’ll even try to get back for maintenance.

Ga
Review №23

I am a discerning European car enthusiast who has owned a lot of high-end cars over the years. I have always had them serviced by the dealership, so when my friend recommended Star Motors, I was a little reluctant to try an independent service center with my prized Mercedes-Benz E63 AMG-S.Much to my surprise, the shop was absolutely beautiful! They had all of the amenities that the dealership has such as complimentary loaner vehicles, shuttle rides, refreshments etc. They also have the same tools in the shop.I am a busy executive, so I really appreciated being able to communicate with them by text and email. I also received their vehicle inspection, complete with photos documenting what was needed as well as what is coming up in the future. They provided me with options and the service advisor, Mark explained everything to me in great detail.The other thing that surprised me is that their shop is completely paperless! I’ve never seen that before. Now I don’t have any paperwork to keep track of!I have to say, this place exceeded my expectations in every way. I would not hesitate to refer them to all of my friends, family and colleagues.Thank you, Star Motors, for showing my what an auto service experience should be like! You put the Star in Rock Stars

Ha
Review №24

I’ve been a Star Motors customer for 5 years and they have provided unparalleled quality of work and expertise on my Porsche, Jaguar, BMW, Aston Martin, Jensen; their technicians are qualified to handle contemporary and classic cars; the owner Chris is a gentleman and true professional. Five Stars! 👍🇺🇸🤠

Bo
Review №25

Clean, clear, and customer-focused. I always want my beautiful car to be treated like a supercar, and it was … locally … for a reasonable price. Thanks Kurt, thanks Chris. I’ll be back with my other car.

Je
Review №26

Kurt was always upfront and honest and very helpful. We had to leave our car a few days longer than expected because they hadnt gotten to it early on, that did cause some minor setbacks.The hourly rate is a bit higher than others. I really like the online platform for looking at your service estimates and the photos they provide help you to feel secure about the work. They didnt have as much knowledge about after market or custom additions to BMW as much as Id hoped but overall and we do have some minor concerns after the work was done but Im sure they will be glad to take a second look and fix anything they might have not seen. They seemed to be very busy and extremely rushed. I also think they were greater quality than most. For general repairs Id definitely go to them again :)

Sa
Review №27

Excellent service and customer care! Wonderful experience from drop-off to pick-up. I couldnt have asked for better. Im no longer bringing my car to the dealership after this experience. The communication and same day service I received was top notch. I also appreciated the front door no-contact drop-off. Thank you to the Star Motors team!

st
Review №28

Had star motors repair engine oil leaks.Replaced rear crankshaft seal and oil filter housing gaskets and seals.Was very pleased and was done on time as promised. Very happy with Star Motors. Car was returned washed and clean.Very nice touch.

Ed
Review №29

Star Motors was recommended to me for service on our BMW X3.. what a find! These guys were courteous, communicative, and straight-forward. Will DEFINITELY be back... thanks guys!!

St
Review №30

Possibly the single best customer service experience in any industry.

pr
Review №31

Repaired Cracked Radiator in 2006 Corvette. In at 8am, diagnosed problem, authorized repair, located and acquired new parts, R&Red radiator and a few hoses, tested, complete at 5:30pm same day. Wonderful work. Lower than quote from Simpson Chevy

Pe
Review №32

A great shop to have your car taken care of. No BS - just plain talk and you always know what to expect. Truthful, straight forward and good workmanship.

Sa
Review №33

Great staff. Professional services! Would visit again

Ja
Review №34

Wonderful experience working with Star Motors. Car died in my way to work so AAA towed it here and I’m glad they did. Alternator went out on me. Kurt found one for cheaper than I expected and had it installed in one day. They even washed the car and it looked great. Tmheyvalso foxed my sunroof without me asking! Kurt was very knowledgeable and professional. Definitely recommend these guys!

Jo
Review №35

Best Porsche service I have ever had!Kurt was excellent at communicating progress, potential issues and timing of completion.Technician report was very thoroughVery very pleased with star motors

Na
Review №36

Love this service. Professional and convenient!

Je
Review №37

I took my car in for some evaluations & a couple concerns. I was able to go w/ the technician to point out my concern. Star Motors was very professional and kept me informed, their prices are fair. I also really appreciated photos with my repairs which no shop has ever provided me with before. I am excited to have found an honest shop w/ genuine people.

Ma
Review №38

Quality work. Good value. Timely.

De
Review №39

Friendly staff and fair pricing. Issue is that they provide free car watching....that is nice of them but should have asked first. They did a not so great job and I had just washed the car two days prior to the service. Also when I picked up my car there was a scratch in my hood. Thank goodness for the 3M clear bra. I pealed it off and the paint was fine. Now I just need to have a new bra installed. So instead of a $150 oil change it is going to cost me $400

Ka
Review №40

I was very impressed with their professional service. They went out of their way to make sure that I wasnt inconvenienced at all. They even got me a ride to and from work while they had my car. They also washed my car ! Did an excellent & thorough job. I will definitely use them again and highly recommend them to everyone else.

Tr
Review №41

Great service on European cars. Kurt is the guy to ask for!

ed
Review №42

They verified that the issue I noticed was not due to an critical or dangerous equipment degradation or fault. But their sharp observation and diagnostic hunch proved right that all I needed was a cleaning of throttle actuator to improve idling. Their magical analysis linked the strange noise at while starting from idle just required cleaning the throttle assembly. Their subsequent road tests and mine confirmed their diagnosis and verified their remedy. I most appreciate their integrity and honesty. Thats why I have been their customer for almost 10 years.

Ly
Review №43

Curtis was so wonderful and patient to work with my schedule, work and juggling four kids. Chris explained everything in detail as to the steps of what was necessary vs optional. They were both easy to talk to and professional from beginning to end. I will definitely recommend to my circle of friends.Excellent customer service! -Lyn

Do
Review №44

The team at Star is very thorough, they inspect your vehicle very closely and highlight issues you might not be aware of. While they might not be the cheapest in the industry, the old adage of “you get what you pay for” applies. Highly experienced techs with the best tools and equipment makes them an exceptional value.

Ga
Review №45

Chris thank you for the willingness to give your customers the service and breaks when theyre in need, your mechanics are the best and so is your front office staff, going that extra mile to serve those in need when it counts especially in these hard times that everyone is starting to recover from do to the Pandemic may the Lord bless your business with lots more than you can handle.=P

R
Review №46

Star Motors is the absolute BEST. Ive used them on two occasions, both of which were spectacular experiences. The service, communication, quality of work, value, and INTEGRITY are unmatched. On the most recent occasion, I brought my 2010 E350 Coupe in for a check engine light. Chris with Star Motors performed a diagnostic, and advised me there was an issue with the gas tank (mind you this is a $1,000+ job), and told me he was working with the local MB dealer to see whether this might be covered by MB through a recall/extended warranty issue. Long story short, Chris took the car to the dealer, had the issue resolved at no cost to me, and charged me only for a diagnostic. I was referred by a fellow MB enthusiast/friend, whod used them several times over the years, and said they were exceptional, emphasizing their service, quality, and honesty. These guys are incredible. My family has purchased/leased 10 new Mercedes over the years, and has never encountered service like this. THANK YOU Star Motors (especially Chris). You are BEST IN CLASS!

Ja
Review №47

My husband and I both use star motors for all our vehicle needs. They can find you an appointment quickly and doing things in a timely manner. They also are extremely understanding about giving us options with maintenance. We both have had pretty large fixes recently were given options on what’s needed, recommended and can hold off for awhile. I’m extremely impressed. They also have 0% APR payment plans to consider if your car needs something expensive. Chris, will be your main contact and he is so flexible and does whatever you need him to to make it all go smooth. Thank you Star Motors for all the help! My car runs well in your care.

Jo
Review №48

The folks at Star Motors are consummate professionals. They are extremely knowledgeable, communicate well and make you feel like you are an important customer.

Ju
Review №49

Replaced the brakes and had an oil change on our Range Rover. Very professional and Efficient. Would recommend them to all my friends and family.

Jo
Review №50

Amazing! The service I received at Star Motors was unlike any other place I have been to. From the moment I arrived to the time I picked up my vehicle, the service was unmatched. Plus they are backed by the Auto Club as an approved repair shop so you know your service will be excellent. Also having the ability to go online and review an itemized listing of all my needed repairs was super convenient. The attached photos of the problem areas helped to put me at ease. I was able to approve everything online right from my cell phone. When my car was ready I was able to pick up the key from a secure lock box. This really helps with social distancing. To top everything off, my car was washed and ready to go. I highly recommend having your vehicle serviced here.Joseph

Ra
Review №51

Very pleasant . However additional request not attended to. Also further recommended services should have been known to be unnecessary since theyve been provided just a month ago( i.e oil change, air filter, brakes).

ro
Review №52

Great service. Will continue to keep coming back.

Ch
Review №53

Excellent service and very accommodating. Glad My car broke down near them

Al
Review №54

Excellent service…will recommend!

Ro
Review №55

I’ve been using STAR for a few years. Very good service. I’ve always been pleased.

Fr
Review №56

Star Motors truly is committed to service. We found ourselves in a catastrophic situation when our daughters 2010 BMW X5 engine blew while I was delivering the car from Seattle to San Diego. I was looking for someone that would work with me and installed a used, but warrantied engine in her car. Kurt worked directly with me to help find a used engine and Wyatt the senior mechanic did the installation. This was a complex engine swap out and Wyatt made it look so very easy. Wyatt is second to none when servicing BMWs. I deeply appreciate how you helped us out, including a follow up problem we had with an unrelated exhaust issue. We will drive the 90 minutes to have service performed on the BMW even though there are closer shops.

ER
Review №57

Great communication, great service.

Ga
Review №58

Ive been a customer of Star Motors for almost 10 years. I always feel completely taken care of and have received quality car care.

Bl
Review №59

These guys are amazing. Took care of all of my needs and finished the work while I was at work next door. Very professional. Did not offer me stuff I didn’t need and gave me options on whether or not I wanted to fix it and I was very grateful for the short amount of time it took. Now she drives like new. And looks new too with the headlights buffed and car washed. And Chris at the front desk was very courteous and gave me updates and options for paying and made sure I was set up with no problems. Really great service. Will recommend to others. Ps...ask about the VIP oil change plan😉

Mi
Review №60

The entire team is helpful, excellent at follow up and explaining details of service. Cant speak to much to value as my previous experiences have been with Mercedes directly and anything looks like a value in comparison. Regardless, Star Motors is the best thing I have found since my warranty has ended with MBLN. Thanks Star Motors!

Ru
Review №61

Technical capability and honesty are the traits that best describe Chris and his staff.

Dr
Review №62

Well, my experience with Star Motors was nothing short of absolutely AWESOME!! My wife’s 1997 Pontiac Grand Prix is beautiful and is definitely her baby. The face of Star Motors is Mark, and he is a real gem! He is a former technician who is now the first point of contact that you have when you call this auto repair garage. What a great person; friendly, communicative, knowledgeable and honest. He frankly advised me about the potential difficulties with finding replacement parts for my wife’s gracefully aging beauty and kept me apprised every step of the way during the maintenance, even sent photos of the findings so that I never had to initiate a call for an update on the progress. The facility is beautiful and welcoming and from the moment you set foot in the waiting room you have the feeling that you can trust Star Motors. In spite of my wife’s car being an older domestic model, Mark was able to locate all the parts the repairs required and did so very efficiently. The mechanics, like Mark, are expert professionals and great people you can entrust your baby to as well. Star Motors has definitely raised the bar as to what is possible and should be expected in competent, caring, perfect customer service!! I will continue recommending Star Motors, without reservation to everyone I know. Thank you Star Motors, you are The Best!!!!!

Sc
Review №63

Ive been taking my two cars to Star Motors for awhile now and have had perfect experiences. Having a local auto service shop works very well for me as the closest Kia service center is an hour away. Chris and Mark at Star Motors are as professional as you can get.Second Review - 6/22/21: Again, totally happy with work completed at Star Motors. Kirk met me at the front door and then came out to my car to go over everything. He even gave me a ride back to house while my car was getting taken care of. This place pays attention to the details like nobody else. Highly recommend.

St
Review №64

We had our SUV in for a recall at the dealer and noted we needed brakes. Checked Star on online...send us an estimate right away ....about 2/3 of dealer price. On inspection by Star - brakes were actually worse than dealer said. Very professional. Easy to schedule an appointment. Good work. We will be back. Thanks Mark and Chris.

Wi
Review №65

Work was performed promptly and professionally. Price was reasonable and I was informed of all charges before the work was performed. No surprises. Their system to deal with the pandemic was outstanding. I would highly recommend them for quality car maintenance.

As
Review №66

Star Motors truly came to my rescue ! I was involved in an accident last year and my car was repaired by another garage. The work wasn’t done correctly and my car made an awful freaking noise. Chris took a look at my car and diagnosed the problem immediately. It wasn’t safe for me to drive and I left my car with him. He informed my insurance that my car was never fixed correctly and quickly ordered the part I needed. He got me back on the road in one day and my car doesn’t make the creaking noise anymore. Johnny detailed my car and now it looks brand new, he even got all the hair out left by my dog. I cannot thank these people enough and would recommend them to anyone.

Jo
Review №67

Star Motors always provides such a wonderful experience!! The staff here are exceptional in every respect! They are courteous, helpful and always have an outstanding regard for their customers! The shop is beautifully organized and sparkling clean. So happy that we have this fine auto repair shop in our area!

Ni
Review №68

Great service and fair prices. They kept me in the loop every step of the way. I will come back for sure.

Mi
Review №69

Amazing customer service. I’ve been so busy with work wasn’t able to bring my vehicle down to SJC. They came to Irvine, fixed my issues and brought the car back same day. Highly recommend.

Ru
Review №70

Chris went above and beyond to take make this a great experience and value. Very trustworthy and professional

Ca
Review №71

I had a bad experience taking my mini cooper to the dealership. My engine light was on so my husband and I thought we better get service at the dealership thinking they would be more knowledgeable of any serious problem. We were wrong. They quoted exorbitant prices and gave me a long list of what needed to be replaced. My hunch that they were gouging me was right. I took the car to Star Motors and saved over $2,500 to get the job done right. Star Motors was so honest about what was needed in repairs and what would be a waste of money. I will always take our cars to them from now on.

Es
Review №72

Mark was very honest and treated me with integrity.Explained my car diagnosis clearly and helped me on getting a discount for my car rental while mine was getting fixed. I strongly recommend this business. They also had a follow up oto ensure that I was satisfied with the service rendered.

Gl
Review №73

Very professional and thorough service. Great communication throughout process. Highly recommend.

An
Review №74

Mark and the team at Star Motors are great. They communicate to you what is going on and back it up with pictures on their state of the art quote and invoicing system. I have been coming to Star Motors for almost a decade and I bring all three of my vehicles to them. Keep up the good work.

Be
Review №75

If you want a company you can trust for their honesty these days I know for sure I have found it in Chris and the technicians at Star Motors. Their customer service is by far the best Ive seen in this area. I questioned something on my invoice for work done on my Mercedes that I was concerned about. Instead of ignoring it, I was shown that they were absolutely right- with sincere care and respect for me. I am a single woman and sometimes we are taken advantage of. Not so here. Honesty, dependability and respect and always quality work. You will be extremely happy with these professionals and their integrity.

Sa
Review №76

Star motors is the repair shop I have been looking for my entire life. The only give me what I need to have, not the nice to have that keeps other shops over charging

Da
Review №77

Chris and his team strive to provide a quality and honest repair experience. Highly recommend their shop for your car repair needs.

Br
Review №78

AOutstanding service on time they made it easy to pick up my car after hours with no one there payment sent through the phone which was super convenient got a receipt through email loved everything about the service the quality and the best part is the price and my car is backThanks to the whole team and Kurt over there

Ma
Review №79

What a great experience! I was referred to Star Motors from a friend whos a mechanic and he said they would treat me fair. Well he was absolutely right! They treated me like I was family. I am so grateful for finding such a great place to bring my car. So professional and honest made me so relaxed and felt comfortable. Thanks Mark at Star Motors!

Ar
Review №80

Chris and his team have helped me get over 258,000 miles on the 2008 Mercedes. It was a great run, and now, I am giving the car to a friend who will have the car sent to him in Md.Chris helped with this also and I appreciated all the hard work done by him and his team.

Ke
Review №81

I have been bringing all of my European vehicles to Chris and the team at Star motors for more than 10 years. Each and every time weve done business I have left with nothing but fantastic results. Chris actually was able to warranty the repair of my seats that I recovered 5 years ago this past week. I trust Star motors with my vehicles and have referred many of my friends to them. Keep up the good work guys.

TJ
Review №82

This place is great! I can see why they won best auto repair for 11 years in a row!!!

Ch
Review №83

Great experience . Talked on the phone with Mark who made me feel very comfortable. The previous week I had been to the Porsche dealer for service work and was not impressed. I decided to have Star Motors do the work instead. Good decision. The team did a great job, extremely thorough with several calls through the process with updates and photos. The price was a great savings over the dealer price .Service was timely and I received a thorough explanation with before and after photos again .Very happy and I highly recommend you visit Star Motors.

Ge
Review №84

Very good service and knowledgeable.

Br
Review №85

We were traveling from Utah to California for vacation. Just outside of Las Vegas our AC compressor broke. We sweat our way to California and had our compressor replaced by Star Motors while in town. Within a year, the compressor went out they replaced. Mark was willing, responsive and did everything he could to work with a repair shop in Utah to replace the part. Unfortunately, we couldnt get the part replaced. Winter hit and forgot about the AC. Now a year later on our way to California again, we reached out to Mark when felt the heat going up leaving the snow in Utah and coming to California. Mark got us in the very next day, replaced the part, labor and car rental at no cost! Exceptional service. Best we have ever seen! Thanks Mark.

Je
Review №86

Second time I’ve used them, and have loved it both times. Just joined their VIP membership. And will continue to service my vehicles with Star Motors. Professional, efficient, and great customer service!!!

Ch
Review №87

Mark and his staff are brilliant at assessing and fixing auto problems and do so in a quick and efficient manner. The customer service is the best I have ever experienced. Thank you!

Ra
Review №88

First time bringing my BMW to Star Motors. They were highly referred to me by AAA. The car had to be towed in, Star did a diagnosis, found that my fuel pump was bad. They researched and found that this was covered as a recall through BMW, let me know that I could get it fixed through the dealership for free. THEN THEY WENT THE EXTRA MILE! Set me up with an appointment and contact at the BMW dealership! Highly recommended! RT. Rancho Mission Viejo.

Ph
Review №89

I’ve been a loyal customer of Star Motors for years. Recently, they helped me out with the repair of a headlight bracket on my 1991 911. A plastic adjuster had broken. Problem was that the part is no longer available (and I looked everywhere). The guys at Star fabricated the part and installed it into the bracket. They then told me that, in light of my loyalty to the business, there was no charge for the work. Try that at your local authorized Porsche dealer! I’ve trusted my Porsches to Star for jobs big and small and have never been disappointed. They are skilled, knowledgeable and honest - not an easy set of traits to find in any business, much less an auto repair shop. They will continue to be my go to shop for my Porsches.

Ri
Review №90

Terrific auto repair business. The main reason I come here is trust. I know the repairs, if suggested, are needed for optimum performance of my vehicle. The prices are always fair and a car wash and Lyft ride to make it easier to drop my car off for the day.

Mi
Review №91

I feel lucky that I was able to find a great place to take my car for service. They are professional, reasonable, honest and reliable. These traits are not easy to find all in one place. Thanks Mark for all of your help. I will definitely be back and will refer friends and relatives.

Li
Review №92

Our experience at Star Motors was nothing short of amazing. It was refreshing to experience wonderful customer service along with a level of knowledge and experience that was unsurpassed. We had tried several places to determine exactly what was going on with our 96 MB 500SL. This was the only shop who could figure it out. I would highly recommend this business!

Do
Review №93

The staff at Star Motors really go the extra mile to make servicing your vehicle a great experience!

Gl
Review №94

I have been taking my Mercedes to Star Motors since the warranty expired with the dealer. The Star Motors team has always gone above and beyond to ensure that my experience is a positive one. They truly care about the health and well-being of my CLK. Couldnt be happier...!

Jo
Review №95

Very happy with their service. Mark is an excellent advisor who always is there to offer good and sound advice with maintenance and repair jobs.

Na
Review №96

My first time at Star Motors in San Juan Capistrano, California offered a view of how a customer oriented business is run. Surprisingly, this business is a repair shop for all makes of autos. Documentation is provided for all repairs with notes and photos, if needed. I was pleasantly surprised to find a professional service advisor, Mark, who had the patience to answer all my questions. Both the American Automobile Association and myself highly recommend the repair center. It was nice to drive away from a business that stands behind their work, all problems resolved and with a cleaned car!I am very happy with the service on my second vehicle at Star Motors. Chris worked on my vehicle and problems were resolved.

Ta
Review №97

My experience at Star Motors was nothing short of exceptional. After moving to Dana Point from San Diego (and leaving my mechanic of seven years), I was worried about finding a new auto shop. Im so glad I found Chris (the owner) and his team! They take pictures of your car, so you can see everything thats going on under the hood and its a great touch! Even though they specialize in European cars, I love that they still took great care of my Nissan. Prices are great and the service is AMAZING; Mark is the best. Ill be bringing my car back for years to come. Thank you Star Motors!

St
Review №98

Just a quick Thank you to the team at Star Motors. Their customer care and personalized service makes it pleasure to do business with them (even though you are taking your car in for repairs). Thank you Chris and Team for being a reliable car repair business!

St
Review №99

Mark and the rest of the staff are incredibly knowledgeable about the cars they service and are always soo welcoming! I recommend Star Motors any time anyone needs anything. They really are a one-stop shop.

Ja
Review №100

Star Motors was an excellent place. I was given great customer care from the get go and they did great work on my car. The prices were fair and honest. I came with problems with my transmission and they discovered the issue with care for details to ensure that it going to be running smoothly for me. I couldn’t be happier! Plus I got a free car wash!!! I highly recommend Star Motors. They can expect me to come back for my cars next check up.

Information
66 Photos
100 Comments
4.8 Rating
  • Address:32961 Calle Perfecto, San Juan Capistrano, CA 92675, United States
  • Site:https://star-motors.com/?utm_campaign=gmb
  • Phone:+1 949-635-7089
Categories
  • Auto repair shop
  • Auto radiator repair service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
Working hours
  • Monday:7:30AM–5:30PM
  • Tuesday:7:30AM–5:30PM
  • Wednesday:7:30AM–5:30PM
  • Thursday:7:30AM–5:30PM
  • Friday:7:30AM–5:30PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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