Awesome staff! They always take the time to make my experience enjoyable. Shout out to Cory Call for making me feel like I was buying from a friend and not a salesperson. Great place!

These guys are amazing. I live out of state and less than 10 miles from my local dealer and I choose to get help from San Jose instead. I was referred to them by the fourm I am part of and was not let down in the slightest. That should tell the whole story.The customer service is awesome. The knowledge is unmatched and the patience with even the smallest questions is refreshing.Thank you Bill A, you have been awesome.

Always a smooth experience shopping at their parts and accessories department. Woody helped me getting a new SHOEI helmet ordered. I was curious to see the helmet and try it on instead of purchasing online. They are an authorized SHOEI retailer. Woody took the time to explain everything to me and make sure I was happy with the purchase when the helmet arrived. They also have a great selection on ADV and Touring clothing in store.

I pass other dealerships for the parts counter staff at this location. They are always very helpful, personable and have solutions on hand for when I need a part as soon as possible. My daily rider is a BMW R Nine T and anytime my maintenance comes up, the staff always jumps to action to get me the right parts as soon as they can. Now I just need to make my way over to pick up a T-Shirt!

Writing this review is easy, Alexandra our saleswomen was very casual, competent and knowledgeable, she knew in depth all the details of the bike I was interested in, her level of expertise included her experience riding the bike. Frankly I only visited the showroom to take a look but after listening to Alexandra’s description and in depth experience with the turbo Levo comp I decided to purchase it. She even showed me how to load the bike into my truck in a way that I had not seen before. My wife and I think she is a wonderful person and a damned fine saleswoman.

Super friendly and knowledge staff. Great service 😉

I have always had a good experience at San Jose BMW Motorcycles. I purchased a used bike this time and I received a decent deal. I want to thank them for their professionalism and knowledge. If your looking for a BMW bike they will treat you right.

I had a fantastic experience with San Jose BMW.Cory was super helpful in sales. After receiving my new GS, he spent an extended amount of time going over all the functions, making sure my phone was connected, and even took me back to share worthy add-ons for his own GS. Although I’m an experienced rider, this bike has features unlike anything I’ve ridden before and his advice was worth it’s weight in gold.Bill from parts/accessories was also a great to work with. He was very informative and helpful in selecting new set of riding gear that I was in the market for.My experience with the service department is limited, although the lovely lady I briefly spoke with was equally wonderful.Truly a 5 star operation.

I buy my parts but hate the service side of things, always trying to rip you off. Finally learned and did the oil change myself because the oil change was going to cost around $180.

I really like the motorcycle there! It was very nice and sporty. Those employees are very nice and welcoming. They good at giving people details about motorcycles and stuff.

I recently purchased a 2021 GSA 1250 R from San Jose and couldnt be happier with the entire team from sales to service. Friendly and courteous as usual and they put my needs first, .and answered all my questions as they are very knowledgeable. Big thanks to Amy, Cory, Pete, Alex and the entire staff Thank You.

Great bike event tonight!

San Jose BMW Motorcycles is a great dealership. I bought an RNineT here and the whole staff were friendly, accommodating, and extremely helpful. Willie, Amy, Alex, the folks at parts and service, and Cory were particularly fantastic. Willie was extremely knowledgeable about the bike, and his enthusiasm was genuinely infectious. Amy was super helpful in getting the paperwork done and tracking down people to answer any questions I had. Alex was very patient as I worked things out with my bank. And Cory was very helpful in making the transaction happen and hooking me up on this purchase. Id highly recommend doing business with this crew.

Needed some help when my shifter lever literally fell off in the middle of a 1000mi+ road trip. San Jose BMW was the closest dealer and I felt so lucky. Got all the help and service I could ask for and was back on the road inside an hour. Thanks to Kate, Zack and Bill and all the fine folks in the service department.

Best parts department of all the dealers I have been. All the sales people are extremely helpful and always willing to help you to find the hard part for your ride even if they don’t have it in stock.Also really knowledgeable about the products and how can you handle them.

Cory Call was fantastic to work with. All items were clear and straightforward. Couldn’t be happier with my BMW S1000RR with the m package. Bike rides great. Great working with Cory and the San Jose BMW team

It was a pleasure working with San Jose Bmw everybody there from the sales to parts to service was amazing to work with and very friendly and knowledgeable about the product.

Amy is a super star. The bike I was looking for was not in stock any where in California. The waiting period was 2-3 months. She did a trade with I don’t know how, she got me a bike in 2 weeks.The owner, I forgot his name, is also very patient guy. Explained every setting in the bike patiently answering all my questions. I can see why this show room is so popular.I cannot ask for a better buying experience.

I purchased my S1000RR with the M package from this dealership. The transaction went well, everyone was happy. I give them 5 stars for that.The first day I rode the bike, I hear clunking noises coming from the front of the bike. This is a brand new bike with 1 mile on the ODO. So I did some research and found that the bike has a very common problem with the front left suspension fork tube. It does not damage the bike in any way, it just causes the bike to make clunking noises. Since it doesn’t hurt the bike in any way (they claim), I decided to wait until the first service to let the dealer know about it.So first service comes and I tell them about the issue. They already know about the issue since it’s a common issue with the bike. So pretty much they were saying, there’s nothing we can do for you since all of these bikes make the same noise. First of all, I have done research on the problem, and found that not all S1000RRs make the noise. Probably a big majority of them don’t. And some of the ones that did, BMW agreed to replace the tube for them. Secondly, even if all S1000RRs made the noise, it doesn’t mean it’s ok and that we should just live with it. And that’s my issue with this dealership. Their message seemed to be, all the bikes do it, live with it. It doesn’t hurt the bike and therefore it’s not an issue. I’m sorry, but the noise IS AN ISSUE. A $25K+ premium bike should not be clunking!I don’t believe they’re going to make any kind of effort to try to help me in this case. I hope I’m wrong. I give them two stars… I’ll wait for some sort of response/follow up from them.Update: Pete, from SJ BMW, followed up with me yesterday to tell me that the head office did review my case and agreed to have my fork replaced under warranty. So I’m really glad to be proven wrong here. The original dialogue could probably have gone a bit better, but, in any case, SJ BMW came through and they’re going to set things right.I gave them 5 stars for the original purchase of the bike — I was really happy with that. First service hit a little bump, got some messages crossed, but they came back and ironed out the bumps. For that, I’ll update my rating to 5 stars.

I bought a zero SRS fully loaded from this dealer they were fair to me on my trade-in and they have help educate me in the conversion from a gas bike to an electric vehicle Randy and service has been very patient with me helping me along the way I understanding The nuts and bolts of this bike it’s been a great experience for me and yes it’s a new technology with its own issues at this dealership has helped me along the way thanks for the ride

This dealership was such a joy to work with. Amy made sure I got what I wanted and Alex Hodgson, what a professional. She made sure everything was perfect. I love these people at San Jose BMW

If you need service this is the place to go. I was on a three week tour of the US and I needed a new set of tires. Pete, the service manager, got me right in. They changed the tires and resolved a problem with my wheel. Everything was done In less than an couple of hours. If I’m ever in the area and I need service, I won’t hesitate to go back. Good people!

The sales team is incredibly knowledgeable and helpful. Was a great experience where I never felt like I was being sold but they wanted to make sure I got what made sense for me.

Just bought the BEST motorcycle I have ever owned - and I have owned plenty! The 2021 R 1250 GS in the 40th Anniversary livery and with a lowered suspension! I had plenty to choose from at the dealership! The bike is a dream - no need for a Bentley motorcar now that I own the Bugatti of motorcycles! Every part of the experience was exceptional. Amy Hunter sold me a gem! Alex Hodgson made the paperwork and a trade-in a breeze. And, while I tried to stump him, Bill Asquith had every part I wanted - including boots in my size! The service team was outstanding and they had me completely set in 2.5 hours with a ton of gear! What a great experience and thanks so much to you all! Steve

Very friendly and helpful. If your looking for Ducati products. Its the place to go. Great customer service.

I have always had a wonderful experience at San Jose bmw . The bike always feels great after every service and i trust all their safety recommendations and the repairs they recommend. My bike after 6 years is still in great condition. Pete, Randy and the service team have been super helpful and very professional and always a pleasant experience. Highly recommendedThank you SJ BmwCheers

Called up looking for a specific helmet that wasn’t in stock and wasn’t getting restocked for a while. Bill went above and beyond and called me back with a list of other places that showed it in stock. I was able to find it in stock at the first one on the list. Great service!

San Jose Motorsport is a great shop and Alex was very helpful in the process of buying a Specialized bike. The bike is great and already has me enjoying the trails like I never did before.

Picked up a new R Nine T Scrambler from SJ BMW this month...Amy and her team made everything flawless. Zero pressure and tons of experience got me out the door with new gear and the bike delivered to my doorstep but not before meeting the whole crew and getting a sense that they care about you the minute you walk in. I highly recommend this place!

There is a ton of dealerships that will sell you a motorcycle. But not all of them are able to keep you on road and are qualified to do all sorts of customization like SJ BMW does.I am their customer since 2013 and I had absolute satisfaction with their service department.I decided to customize my motorcycle for offroad riding and they were able to perform all the alterations to electronics and accessories to factory install quality.The service is not only competent but utmost friendly group of people who help you understand all reasons what it took to get your bike back on road.

Love this dealership! Bought a used RR here last year. They were very cool, not high pressure and gave me a square deal.Just did my service here. Great! They didnt iack me around. Quick and professional. It is great they guve you a loaner bike. Much appreciated! Ill be back.Oh yeah, coffe, water serice and comfy couches while you wait

Great staff, they went out of their way to make sure I had a good experience.

I purchased a BMW S1000XR from San Jose BMW in June 2021. The customer service provided by sales manager Amy was nothing short of outstanding. I needed to buy this specific motorcycle for a cross country ride the following day and SJ BMW had the only one in stock in the Bay Area. Amy made a special effort to make my bike available and ready to ride that day. Throughout the process Amy went out of her way to make it happen for me. She even spent a significant amount of time after close of business to demo the bike’s features and set up Bluetooth and BMW apps. A class act all the way. I couldn’t be happier with SJ BMW and their staff. Thanks again Amy, the nine day ride was spectacular and you made it happen!

Looking for riding clothes and the guy (sorry I forget your name!) Was sooooooo helpful! Just the best service along with knowledge of products (even those they dont carry). I highly recommend the team.

Sales team was awesome, smooth transaction, great deal

Two weeks ago my girlfriend spoke to the sales manager over the phone regarding a Ducati Hypermotard that they had. Only 100 miles on it, one of 150 made. She was trying to surprise me for my birthday. At 12:30pm in the afternoon, she said she was on her way and offered to give a deposit over the phone. She was told it was not necessary and that the bike would be held for her since she was on her way down. She drove almost two hours to the dealership to find that the bike had been sold to someone else. Standing there in the showroom crying her eyes out because of how they ruined my birthday surprise, these guys offered and did nothing. This is not the kind of dealership where you want to spend your money.

Very knowledgeable staff! They just dont work there, they are passionate about the products they sell and have first hand information because they actually own the products themselves.

I just wanted to thank your team and you at SJ BMW. As you know yesterday I came in to the shop to get one of the spokes on the R1200Gs Rallye that I just purchased last Saturday (2-20-21).Pete and Justine took care of the issue quickly. The wait was not bad since Amy set me up on a Demo ride on the new R18 (which is an interesting bike).On my way home, on 680 N right around Milpitas, I got a flat tire and luckily was able to get the bike over to the right hand shoulder before the tire went completely flat.I called Pete to see what he could do and he went above and beyond to help me get the bike back to the shop. Randy picked me up in the transport van and brought me back to the shop. Randy was great and we had a fun conversation on the drive in 😊Pete worked his magic to get the tire replaced before closing time and I really appreciated this as this eliminated the need for me to come back all the way from Concord.I would really like to thank Pete, Amy, Randy and Justine at SJ BMW for making what could have been a difficult situation into one that I can smile about.

A cool place to visit even you are not buying anything and getting service here! Friendly staff!

Friend got a good motorcycle deal here. This is a no fuzz dealership, they respect your time and show they want your business.

Great service and very friendly and helpful staff

Great customer service and fair prices. Will definitely come here again for my new motorcycle!

EDIT: changing my rating to 5 stars. Pete called me and tried to clear things and truly tried to fix any problems I still had. They were just having a very busy day when I did not have a good experience.The sales (Amy) and parts (Bill) and service (Pete) departments are all great!

I’ve been wanting a vespa and this was the closest dealer near me so i went and i am so glad that i did! they were so nice considering i knew nothing about anything. He actually let me get on one and gave me so much information. He definitely made me feel comfortable even when i felt i wasn’t. I may buy my vespa from them but even if i don’t, i am so glad i went!

Easily the best bmw motorcycle shop in the bay.

Great service department!!

Good shop with friendly folks. Accommodated a replacement without appointment for a faulty kill switch. Ordered a replacement key but someone forgot to put in the order for a month and half until I called to enquire. But this is a minor quirk and their service and staff more than make up for the experience

Terrible customer service. Came here today ready to buy a GSA and was completely ignored, no hello or be right with you. Felt discriminated.

Stopped at this BMW Dealer/Shop on the last leg of a cross country ride from VA to CA. At the time I was in need of a tune up and new chain to my s1000xr. I wound up paying for a 12,000 mile service rather than a 6,000 service. This decision was made after the attendant checking my bike noticed that my brake fluid seemed old. Being that I had a major service completed 4 months earlier, I felt there was no way that the brake fluid could be old. Valuing safety over money, I went ahead and requested that they do everything that they could to get the bike back into spec so that I could continue my trip (including the brake fluid change)... The maintenance shop also found time to squeeze me in on a busy Saturday morning (being that I was in need of an emergency repair to my chain). The Mechanics had my bike feeling like brand new afterwards. Everything from the electronic suspension, brake lever, clutch lever to the kickstand was checked, adjusted and brought back into spec. The work and service that the Team does at this shop is A1. They addressed things that I felt were missed from service visits at another shop. I highly recommend San Jose BMW Motorcycles!

The devil is in the details, right?Got a service done and when I got my bike back, I could see something new: small paint marks on the critical screws, so that it is immediately visible if they get loose.So this shop not only cares about doing the job and getting the bike out, but also about your long term safety.Enough said, I’ll be back!

Great dealership to take your bike for service. They know what theyre doing and are very accommodating. Customer parking can be a little cramped especially if you bring your bike over on a trailer.

Took My GS in to get an oil change and tires replaced. ETA migrated from end of day to.......... This was a Saturday. I am typing this review on the following Wednesday with absolutely ZERO response. I originally gave the biz 1 star but the guys were affected by the wildfires..... Do business with these people, they are LOCALS

San Jose BMW is a first class dealership. Buying my F700GS was seamless. Cory in the Sales Department, John in the Finance Department and all the staff (Accessories and the Mechanic) were all very helpful and know how to treat their customers. It was worth the drive from SoCal to do business with them. Highly recommend if you are in the market for a new or used BMW.

Always a great experience here! If youre looking to buy ask for Amy she is absolutely the best!

Stay clear if you have issues with Zero motorcycle.They have no idea how to work on electric bikes, even when they are an authorized dealer.I brought a working bike with one faulty battery module, and after 6 months of fighting with them and Zero the bike doesnt work at all, both batteries and charger are dead. And they still charger me $270, even though they did nothing, just broke the bike more.They were not able to diagnose the battery, insisted on replacing main computer instead. Kept the bike for 3 months without charging it. The battery died completely because of that and they refuse to replace it, want to charge me $2800 for it.

Would not recommend for servicing a Zero. Inflated the hours on the services I asked for (for example, installing a rapid charger is 2.5 hours standard, with most dealers rounding up to 3 - these guys wanted to charge 4 hours). Further, despite making an appointment a week prior, and calling to confirm it, when arriving I was told that they wouldnt be able to get me in till the following week. The service order I had had the wrong services on it as well (for example motor commissioning on my bike is every other service interval but they put that on my order incorrectly).Labor rate is also the highest Ive seen in the Bay area at $175/hr.I get the feeling that they are not interested in servicing Zeros at all despite being a dealer for them. Another Zero owner I talked to said they were unable to order a part for his bike and he went elsewhere as well. Cannot recommend these guys in good faith.

Candy store!! Bikes and gear everything!

I don’t like posting reviews but I feel like I need to here.The guys in the service shop probably don’t care anymore. Buying a bike was a great experience. Servicing not so much. They didn’t order all my parts in time and even though I specified loose/unaligned steering, the technician didn’t fix the loose handlebar mounts.They had the bike for a week, waiting for the parts they didn’t order ahead of time to arrive. On the last day, they noticed they needed different mounting brackets for the aux lights to mount on the new crash bars they were supposed to install.To top it off, the technician recommended changing break fluid at 18k service check even though the bike is at 17200 miles and I’m leaving for a several thousand miles long trip. Truly confidence inspiring service.Because of the late parts order and the job taking so long, I didn’t have time to do anything about none of this before my trip. I guess they have too many customers to care anymore and don’t have much focus or attention anymore, shame. Quick to nod, not so good in understanding what needs to be done to a bike. Will take my bike elsewhere next time, I don’t trust these guys to do what I need anymore.

Best moto shop in town. Thanks for hosting the dirt track event.

Bought a bike there, they claim bike inspection done prior to selling. My bike came with front worn pads with less than 1mm left and a bad driving light switch. Who knows about the fluids, will not trust inspections. Do your own if you buy from them. Prices are competitive and very friendly. Salesman are not following social distancing with customers, no mask no plexy glass.Someone reach to me offering to replace the worn parts. That was a nice gesture and will up the rating for careing about customers feed back. Hopefully there will be improvement going forward. Thanks.

I went to SJ BMW to purchase a used Africa Twin, and their customer services is the best.Everybody was great, Cory, Amy, Benny, Bill, Willy.I have bought 6 motorcycles from dealers in the past, both, new and used. And by far this experience has been the best.The dealership has a really cool vibe, friendly and very welcoming.Guys, than you so much for the whole experience.Cheers!

Love the approach. I was allowed to enjoy looking around at the new bikes in the showroom before asking me if I had any questions. Thank you Amy Hunter!

I was extremely satisfied with the way the entire staff helped throughout the buying process. I worked with Amy and she was very patient with me and was very helpful in narrowing the right bike for me. She helped me find what I believe to be the perfect bike. I met with the service manager, Pete and he went through all of the details of the service schedule and told me about the Pit Stop program which is perfect for anyone who rides. I then met with John and Bill in parts and they were able to guide me in the right direction as far as riding gear and a GPS unit for my new bike. Many thanks to everyone over at San Jose BMW.

HUGE kudos to Alex for getting a DMV issue resolved - AND she remembered me!! Thanks again!!

You wont change the tires on my bike because you dont work on Suzuki? Fine, no problem. You grab my motorcycle as Im about to get on it? Not cool. I made sure I wasnt in the way, so you had no reason to move my bike. I told you not to touch it, and that I was getting on it right then. You shouldnt be touching my bike if youre not going to work on it.The guy working at the service desk was cool even though he was clearly overwhelmed on a Friday afternoon. The guy that came out of the shop was not cool. In fact, he acted like he wanted to start a fight. Even before he grabbed my bike.

My husband bought his motorcycle here 3 years ago. We are back today to test ride another electric bike. It’s great that they offer demo rides! Friendly staff. And a customer area that offered free coffee/water and comfy couches to sit on while you wait.

I think it is a given, I love this place. The staff are great and they work hard to get you the best deals.

I was interested in buying a bike and I had some questions, so I went on the online chat room. I was really disappointed in the customer service. They were really rude and unprofessional. I will absolutely be taking my business elsewhere.

Awesome experience with LJ and Cory! Very patient and supportive helping match your desires with the right bike. Definitely happy being a customer!

I just bought a used R1200 GS and brought it to San Jose BMW Motorcycles for a service and to fix some issues I had with the bike.Pete did a great job providing advice, getting me an estimate and scheduling the service.When I dropped of the bike for the service, I was shown a number of available loaner bikes - great opportunity to play with a R1200 RT :-)The work was done as estimated and ready on time.Overall this was a pleasurable experience. The staff was friendly and willing to help. The work was done on time and on budget. I am a happy customer and will be back for any work that needs to be performed on my bike

Had a great experience buying a used bike. Super friendly group. Everyone was very helpful and knowledgeable. Fair price for a bike I’m super stoked about.

Your experience with the service department may vary.Okay, the sales department is great. I went in to test ride a Zero SR a year ago and it was a pleasant experience. Since then, I got a Zero SR, got into an accident and had it in their service department for the insurance claim.Overall, they got the repairs done pretty quickly, given the damage. Randy was always helpful and attentive when I called him for updates.The reason I am giving three stars is because, when I picked up the bike, I unknowingly rode home from San Jose to Tracy (65 miles) with no working brake light and reversed rear turn signals. Apparently, their tech didnt check to make sure these worked properly before I picked up the bike. **This is a huge safety issue and I am surprised I didnt get rear ended because people wouldnt know when I was braking.** I had to ride back the next day and spent the whole day in SJ so they could fix these issues (most of the time was me waiting for the bike to charge so I could ride home lol).Overall, make sure you do a walk-around of your bike when you pick it up. Check lights, horn, braking, all the basic safety features.I am on the fence about bringing my bike here again. Well see.

Cory and Willie where awesome! Very helpful and tons of knowledge on BMWs. I will be visiting more often as their coffee machine was on point!

Just took delivery of ’18 R1200RT. It was a special order so it took a LONG time to get here from Berlin. No fault on the part of SJ BMW - my timing was a little off.When I arrived to take delivery I was very impressed at how organized they were. One staffer walked me through all of the accessories Id ordered and made arrangements for a couple of items that were delayed.Next stop was to be introduced to the service dept and Service Manager. Got helpful and clear insight as to how they do business and what I could to do to make the best of my visits. Was able to schedule run-in service right on the spot .We got through the DMV paperwork and financials in 15 minutes (I LOVE that!)I was then walked through all of the major features of the bike and had all of my questions answered. My salesperson was VERY knowledgeable and just as excited as I was about my new BMW.I was a little nervous about first ride in an area I am unfamiliar with so arranged (for a very reasonable fee) to have the bike delivered (~70 miles away). The dealership was slammed with people taking delivery of new bikes and looking for their next bike so the Service Manager was unable to commit to a delivery date/time. That same evening my bike was delivered to my driveway (having been lovingly and professionally loaded into a large van purpose built for the task).I am extremely satisfied with the entire process of shopping, getting recommendations and insights, placing the order and finally taking delivery of this fantastic motorcycle.I am absolutely confident that SJ BMW will continue to take great care of me and my bike in years ahead.

**Speaking on behalf of the service staff only**Amazing. Called for a F & R tire swap on my RR, and that same day they were not only able to fit me in and get me on my way within hours, but they also gave me a loaner bike as well. Very knowledgeable and professional reps. Will be visiting them more often in the future; highly recommended!!

I just purchased my second water cooled 1200 GS from The Folks @ San Jose BMW. Real people taking care of riders! Pete, Zach, Geoff, Bill, Chad, Bosco, Amy, Willy, Plus many more to make you feel comfortable. Get to know them, make some new friends.I have had 3 other bikes serviced here an air cooled GS, LT, @ RT. Service & Parts Dept. are fantastic. Heck they even host seminars along with Wednesday night rides when it stays light later into the evening.Cheers!

Bill and crew in Parts are your very best team ever. They will take the time and have the expert experience to help. Above and beyond service is normal. They are very nice and prices are fair.High Quality,Excellent Service are offered just by walking in, If you are like me you will appreciate the really high quality and experienced help.It is worth a lot. Really excellent and a pleasure to deal with.

SJ BMW is the real deal.I had a wonderful experience with these folks during my recent purchase.Everyone on the team was extremely welcoming from ownership to sales / service / parts.When it came time to talk numbers on my trade, there was no baloney - I was offered fair value right off the bat, and the process was seamless thereafter.This business serves as an example of honesty & integrity for any - I will most certainly be back.

Good and honest people. They have been servicing my Vespa 300 and K1300S for the last 6 years. I come in, they know my name and treat me like close friends, even inviting me to birthday celebrations in the shop. Great, personal, non pushy sales people. The parts department has a very informative staff that works in conjunction with the service department. And most importantly, the guys in the back that keep our bikes rolling are awesome and knowledgeable. Its good to know that when something goes wrong, my bikes are in good hands.

On a trip from Iowa to California my low beam bulb died. I called San Jose BMW and they got me right in to get it fixed. They also checked the bike and found some work that was needed on the front end. They did the work well, quickly and all under warranty. I was out of the shop in time for a nice ride back down the coast. Service was great.

San Jose has been servicing my HP4 since 2014. I recommend them without hesitation. The staff are friendly and knowledgeable. They go out of their way to accommodate my unusual track day specific requests. The latest was the Alpha V2018 race mapping of the ecu. Most importantly, they always manage to get my bike in and out between track days. I havent missed a single track day because the bike was sitting in the shop.

I did not buy a bike from these guys... But as far as the customer service, and selection in store for the gear and accessories for my bike... these guys had a pretty selection, They even mailed home my old gear, that I could not carry home on my bike... set up my Sena 30k... and did it quickly,with great customer service... I will be back! thank you

These guys are a top notch shop. The store is very clean and inviting. Amy from the sales department was super helpful with my R1200GS purchase. Chad in service had me in and out for my 600mi appointment and gave me a loaner which was very convenient. Highly recommend this dealship!!

Knowledgeable salespeople who take the time to explain all your options thoroughly. As a new rider I appreciate the time they took to help me find a bike that fit me and my needs. Highly recommend.

Greatest environment Ive ever been in at a workplace. The Hodgson family are caring, remarkable people that treat this place like a home filled with family and not a business filled with just employees. this carries into our customers who feel the same way. Love it here!

Been a customer for years...mainly because they know what theyre doing...do it right...and appreciate my business. Chris has been and continues to be one of the foremost developers of aftermarket improvements to the BMW product line based on performance and reliability. Willie is the consummate brand ambassador with an eye for detail and perfection...as a rider, you cant ask for better. I have purchased or been responsible for the purchase of quite a few motorcycles over the years and I continue to refer friends to SJBMW.

Pete is amazing... makes you feel like family not an income source

In my opinion, BMW is making some of the best bikes on the market today. San Jose BMW is my favorite dealership for many reasons. The people here are well educated on the line from bmw and actually care about what you want, need, your experience with them and very competitive prices. The service department is award winning for a reason. They are quick, thorough and i have full trust that when they work on my bike it is done right the first time. Parts has a very good selection of helmets, jackets, gloves (recommend y2 wheels) and aftermarket stuff. Highly recommend.

Nice showroom to look at bmw motorcycles. They also have test drives for the motorcycles so you can drive the motorcycle you want before you buy them!

I came to San Jose for work from Minneapolis on my 2000 R1100 RT. The family was to follow later, so I was all alone, just me and my boxer- loaded down like a pack mule.Sure enough, on the 2000 mile trek, problems developed. Things started vibrating and grinding, and I hoped she would hold together until I could get into town and at least start my new job. Finally it got bad enough that I limped it into SJ BMW an hour before they opened. I would have to take a chance on an unknown shop in an unfamiliar city, because my bike wasnt going any further.The guys at San Jose BMW absolutely took care of me. A mechanic arriving early for work guessed (accurately!) at the problem, and reassured me that they most likely even had the parts in stock. They shifted their already busy schedule to get me back on the road the same day.As a stranger in town, with no friends, no support, and suddenly no transportation, I was utterly at their mercy. They went above and beyond the call to get me back on the road. I cannot say enough good things about SJ BMW. You were my angel of mercy when I needed it. Thank you from the bottom of my heart, and from depths of my boxer!

Thanks to the team at San Jose BMW for looking after our rides. We were on a trip across the US and needed an oil change on short notice. Chad was a great help and got us on our way in no time. We would highly recommend these guys!

Best place to buy your motorcycle and accessories, staff are knowledgeable and friendly. Best deals anywhere in the Bay Area! Ask for Willie, he’ll get you a great deal with friendly service!

Very personable staff. Great shop, the style and feel made me want to hang out there for hours. Bought a new Vespa and has a great over all experience. Would highly recommend.

LJ and Cory were both excellent. I felt that my time was valued, and they both had expert knowledge of the bikes I was interested in. We also had a great conversation, and they were very friendly.

Good people!!

John and Amy were wonderful helping my husband and I with our first motorcycle purchase. They were super easy going and full of great ideas and tips! They even made sure my Shitzu Charles was well taken care of and had water at all times. :) I would highly recommend San Jose BMW to anyone looking for a great customer service experience.

I have been servicing my bike there for over five years. GREAT people and work. Recently purchased a new bike... No pressure, great information, willing to work on the details, and I was in and out in just over 2 hours. Awesome.

I went to SJ BMW to purchase some riding gear for my husband. The staff was very friendly to help me right when I walked in door! Great customer service and they worked with my budget to make sure I was still able to get the gear I needed. My husband wears his gear all the time and loves it and I feel safer when he rides! Thanks SJ BMW

I love this dealership and everyone who works there! I moved away to Sacramento but still stop by because they are the best! Hard working and knowledgeable, this team has always got your back!

I was sent to BMW San Jose by BMW of North America after another authorized shop thoroughly screwed up my bike. Right from the get go these guys called often to update me on the repairs. Even with the warranty issues they coordinated with the other shop to pay for the damages, instead of making me deal with it. When I came to pick up my bike I was impressed how well informed they all were about my bike and the situation. Everyone was very laid back and great to work with. I will always use these guys for any repairs in the future.