Outside of being a fan and spectator I am totally clueless about hockey. Signed my kid up for a learn to play “league”. Had his skates sharpened and stick cut. I wish I had gotten the employee’s names to give them proper recognition but the two that I interacted with working afternoon 4:30ish on 09/23/2021 were fantastic. Extremely helpful and knowledgeable and patient with someone who had no idea. The lady behind the counter even taped my kids stick. Won’t hesitate to bring my money here if my kid gets serious about the sport.
Friendly staff and a lot of things for hockey.They can help you to choose the skates measuring you feet on special 3D scanner. Then they can bake skates so they are better fit.In the middle of the store there is a small put with net and few obstacles on the plastic sheets so you can try a stick.They can also sharpen your skates.
Out of the way, but if you need to go to a pro shop, its worth the drive. I ordered skates from them online. After playing a game I realized they didnt fit right. Thanks to their 30 day guarantee, drove down and swapped them for a new pair.But if you can avoid it, dont get your skates sharpened here.
Pure Hockey is so much better than the former store that they took over here. Its so much more organized and with the latest gear in stock. You wont find deals like you do on the web, but this store will price match anything you find on their site. Staff is super friendly and love the game of hockey as much as you do.
Always good experience at pure hockey.Informative staff that helps out
Everyone here has been very friendly each time Ive been in. A different shop did a really bad job mounting new holders on my skates, to the point that both blades were visibly bent. I took them in to this location and Cole was able to fix them for me on the spot. Really appreciate it!
Friendly staff that helps me with skate fitting. They also provide skate sharpening service here.Always a good stop to pick up some new pucks and hockey training gears!
Great selection, awesome staff.I walked in needing a full set of gear and without much knowledge. The staff spent two hours helping select the best equipment for me. They were patient and helpful.
Pricier than I remember. Great service
Friendly staff, I was the only one in there Friday morning. Easy return of online purchase. Selection of bags was OK, a little light on inventory at present.
Store experience is great but then I went online...yuck. No sales will go thru and I now get a few emails a day. My daily ritual is to unsubscribe and delete their emails every morning.
🌟Mallory saved the day 😊 My son & I, were on our way to Hockey practice and he realized he didn’t have a jock🤦🏻♀️ I called the store, 15 minutes before them closing and Mallory answered, she got us what we needed, rang it up & had it at the door for us.Mallory was helpful, kind and gracious. I cannot thank her enough 🏒Pure Hockey is fortunate to have Mallory representing them. 🌟🌟🌟🌟🌟👍🏻
Super helpful staff! Got what we needed and are very happy.
Cole is very knowledgeable. Great experience
Store was clean and organized, however to help customers not touch surfaces, the entry door should at least be a bit propped. Also, when I entered, one of the employees rushed to ask what I was looking for. He certainly wanted to be helpful but he came too close to me to feel comfortable during these times.
I live in a place where there are no hockey stores (Austin, TX). While on a business trip to Silicon Valley I drove for over an hour in traffic to get fitted by Pure Hockeys goalie on staff, Dom. It was completely worth it, and I highly recommend both Pure Hockey San Jose, and Dom, to any goalie in need of gear. Dom was able to tell me about his likes and dislikes in his own experience as a goalie in terms of gear, and could observer the equipment on me to make judgements about fit and safety. I felt so confident dealing with him that I decided to buy some pieces that I didnt even need at the moment (pads, blocker, trapper), because I wanted to get his valuable input.
Always a great experience at pure hockey. Great selection. Would like more nhl or ahl selection and backpacks to choose from in store. Tho it was great coming back in. Keep up the great work.
Top notch service, true professionals. I trust their advice and appreciate the quality customer service.
Great hockey shop, awesome staff! Thanks!
Prices are significantly higher on skates compared to Hockey Giant, and the selection feels significantly less -- it could simply be that PH chooses to carry higher-end stuff, but Im not spending $500 -$1,000 on skates for my kid. Feels like there really should be more than one option of adult entry-level skates under $250.Employees are still friendly and very knowledgeable, and theres still plenty of other gear like pads/ gloves/ helmets. In fact goalie gear is surprisingly well represented. Looks like a good selection for inline skates and roller gear.
Great place, lots of inventory. Staff was excellent, helped me get everything I needed and knew everything I asked about the different gear.Whole wall dedicated to all the different brands of skates and models.Everything was well organized and easy to find what I was looking for.There wasnt a sale when I was there but you can get great deals when they do their clearance sales.
Love this store. Been going here for quite a few years now. Staff is very helpful and they have a huge selection of ice and Roller hockey stuff. Good prices and great staff.
Very organized store and helpful staff. Highly recommend! They also have a 3d foot scanner for the perfect skate fit.
Great staff. The inventory is really nice, but its great to get HELP from someone who really knows the gear, the pros/cons and understands price sensitivities as well. Weve been really happy with general gear purchases as well as super happy with the skates we bought and the help received for that bigger purchase.
We shot here every time we are in town. Great selection. Be careful having skates sharpened though. Had to have them cross cut somewhere else to start all over after they were sharpened here.
Staff is very friendly and helpful and has very good pricing.
Great selection, awesome staff. It sure is nice to have a big box store around for hockey equipment. Skate sharpenings are decent; if youre already going to be there, not a bad option.
Good Selection, friendly Staff. The local store for the internet giant hockey equipment company has a friendly, knowledgeable staff and a good supply of gear. The main issue is that its location on Tully Road means that you are going to deal with terrible traffic no matter no matter when you visit.
I have had great service here. The staff members took the time to walk me though many skate and stick options. I will definitely be back if I need more hockey gear in the future.
Best service ever. Staff is really friendly and helpful. Go to hockey giant if you are ever getting hockey supplies. They have all kinds of skates! BEST PLACE EVER!
Friendly customer service. knowledgable about products. able to help us compare brands of skates. no complaints.
Very knowledgeable and willing to help. No pressure to buy. Largest selection of hockey gear in San Jose. They dont always have the best prices but have sales a lot of the time.
The people are good, good selection of both player and goalie gear.That being said, the really borked up my goalie skates. The inside edge of my left skate looked like it had unnecessarily seen a flat grind, and then the edge not restored. The result was that the inside edge was flat. Like, literally flat.I usually inspect my skates before I leave, but I missed this at first glance.Once I noticed it, makes one wonder: did they just not finish the skate sharpening and then let it out the door, or did they have someone on the wheel who hasnt quite figured things out yet.Otherwise, theyre good people.
Great hockey shop!
Super helpful. Great prices. Will match online competition. Very happy I went.
Always a good place to find what we need. Prices are the same as other places. But they ha e a rewards program.
Definitely a great shop for hockey equipment. Plenty of sizes for kids and adults. Just a few minutes away from the Ice Center.
Went to go buy my first inline skates and Joe was sooo helpful helping me out
The staff is very knowledgeable and they know the product based on their own on ice experiences. They are great about answering questions and helping you find the great that is best for you even when you have to ask the dumb questions.
Great service!
Great equipment selection, very friendly and helpful staff. I would definitely recommend this place to others!
Place was awesome. Got my feet measured out and was helped to find the perfect fit for my new skates
Friendly and knowledgeable staff. Good selection and skate sharpening.
Always friendly staff that do their best to help, but store rarely has what I need. Have tried skate sharpening here twice, both awful.
Really helpful, friendly staff. Will definitely be back for all hockey-related purchases
Good selection. Good prices. Good service.
This place has everything you need to play hockey. Staff is friendly and knowledgeable.
The best place in San Jose for in-line or Ice hockey equipment.
Staff are friendly and they have a nice stock of gear for both ice and roller hockey. Would Recommend!!!
Good service for skate fitting- knowledge staff who is not push. Will return.
I love hockey stuff there but they dont have what I need to buy. Its little frustrating for me.
For all your hockey needs.They will sharpen your skates for free with the assumption that you bought them there (then again, they dont ask or anything)They have a lot of choice in regards to gear although sometimes they dont have goalie pads in the desired size.
Large selection of new hockey equipment. They have a foot scanner for custom skates.
Really nice place with nice staff
People are super friendly and knowledgeable.
Extremely helpful and knowledgable.
Best Place to by Hockey gear in North Cal
Super friendly, easy to find, plenty of parking.
Nice place for hockey stuff
No hassel sales and returns
Big store, nice staff
Great place and great people
Good feel of shopping in person
Nothing special for hockey store but what can you expect in California
Got a ho lotta hockey stuff
Love hocky
Tons of equipment, priced like it should be!
Excellent! !!!