Absolutely awesome place for guitar heads or music enthusiasts! People are friendly and guitars are cool!I dropped guitar to be fixed and they called me back to get it few hours later! Couldn’t recommend more!

Great store.Nice staff.A little bummed about them having to consolidate from the original to the Swap Shop. Accepting change is hard.But hey, as long as they survive.

Inexpensive used equipment up to new and awesome. Also super rare stuff. Best place to take a musician. Super interesting. One guitar that was previously owned by journey was selling for 24k! A whole room with guitars behind glass on display! Best place in the bay area!

Bert M. and the team are great. Very knowledgeable and always friendly. And dont tell the owner, but this is one of the top five guitar stores in the US. Way cooler than Norms in Southern California. Way friendlier than Rudys in NYC. Much better selection of parts & pieces than Rumble Seat in Nashville.

Very helpful and knowledgeable employees. I recommend them all I had was a receipt from a competitor and he knew exactly what I needed.

Very helpful customer service! They knew their stuff and even wired up some amps I wanted to try

I recieved a Bass Guitar from a friend, and had some questions about the instrument. I was assisted by a Mr. Dave Zimmerman. Absolutely amazing customer service. He spent at least an hour answering my questions about the instrument and general questions about accoustic guitars. I was tremendously impressed with the attention I received. I would highly recommend Guitar Showcase for your Guitar needs.

Love this place! Used to have a used area on another building where it is haunted. You may get lucky enough to catch it running along the hanging guitars pushing them and letting them sway. The main building has the coolest selection of high end collections of guitars that will dazzle you.

The staff are so knowledgeable. I brought my Taylor here many moons ago. I still stop by and try out the latest guitar. I hope Covid hasnt affect the staff too much.

I LOVE this place!Always a great selection, from high end pricey stuff to awesome deals on used gear.Everything from guitars/basses, amps/cabs, mics, cables, straps/accessories and drums to fx pedals and rack gear.Makes me feel like a kid in a candy store every time.Also, great deals on strings.

Great selection and Jessie was super helpful in picking out a guitar

Lovely shop, really helpful and friendly staff. Still open in COVID with sensible safety measures.

I bought a strat from them about a year before covid at that time I asked to have the tech there to do a set up (expecting to pay for the service) the tech refused, i had to take my strat to another shop. I later had an issue with the guitar (non set up related) and they refused to help with this as well. I had to go to another store to get help getting fender to fix the problem. My problem got fixed by fender, but the service and after sales support from show case has declined over the years.

Staff was knowledgeable and fun to be around, as well as engaged and very helpful.

I was helped right away in selecting two Ukeleles as gifts. He was really patient, explained about instruments and easy to talk to.

Purchased an amplifier from third party. Wasn’t sure if it was in working condition so, I took it to guitar showcase hoping they would test it for me. Without any hesitation, “Aaron” plugged in and assured me it was fine. Thought that was so cool. He could have told me to kick rocks. I am forever grateful!

We purchased a guitar online from Guitar Showcase for my fathers Christmas gift. It was his dream guitar and we were a bit overwhelmed in our search to find what he wanted. Tom assisted us and he was so great to work with. He was happy to answer any questions we had and we could tell that he genuinely cared. The guitar arrived quickly and was packaged very well which was reassuring since it was traveling to the east coast. My father loves the guitar! We really enjoyed working with Tom and highly recommend Guitar Showcase.

Supporting locally owned businesses is important to me. The staff is knowledgeable and help each other. The cordial service and no pressure sales to upgrade or buy insurance is much appreciated.

Have been shopping here for 25 years, always pleasant and their stock is fantastic. I picked up a Jackson Rhoads V that I have been looking for for my collection. They have some great sales going on.

I started taking guitar lessons along with my older sister at Guitar Showcase in 1979.(in the old house on the corner at Foxworthy) Around 81 I would get a guitar of my own. I remember my teacher suggesting I get a used Jaguar, Jazzmaster or Mustang that they had in the store.(They were $150-250 bucks at the time) But they were all old worn out antiques, so I got a brand new red Kramer with a single humbucker instead. (LOL! EVH RIP)Ive been coming to Guitar Showcase for over 40 yrs. You can find better deals elsewhere But you wont find a better selection of inventory, friendly knowledgable staff or customer service like at Guitar Showcase.

Obviously the best guitar place in town. Great for beginners or hardcore professionals

Great selection, highly knowledgeable staff.

Picked up a 1994 fender strat plus deluxe and it is a great gutar. Jack & Bert can answer any question and are very helpfull. Its a great place if u lome music

Nice. The guys there are chill and the guitars and entrance are accessible.

Ive been coming here for years now. My experience has always been great. Even when I just go in to look around. Ive done many trades and new purchases. The staff have always been helpful. I have bought new and used gear here numerous times and Ive never had a negative experience here. The wait times vary depending on what youre purchasing and how busy they are. But Ive always appreciated that they take the time to talk with their customers about the gear and answer any questions. I have also brought in my guitars and basses to be repaired. They have always been honest about it. I once brought in a bass I wanted the action adjusted on and the tech there, Kelly, told me it was not a good idea and explained why. He couldve easily done the job and charged me, but he decided to give me honest feedback instead of just taking my money. Anyways, I could go on but the point is this: this place has some of the best customer service Ive ever experienced. Highly recommend it.Also, to those who might be concerned about the limited selection: theyll special order gear for customers. BUT, I suggest looking through their used gear. There are some great finds there. As any experienced musician will tell you: gear doesnt HAVE TO be new.

Great guitars, great service. Highly recommended. I had been shopping for a Fender Telecaster for several weeks. All the Fenders I played (cheap and pricey) were set up very well and sounded as best as possible. I was able to really get a feel for what to expect in the guitar I was looking for.I tried similar models at other stores, they simply didnt compare in feel and sound. Go to Guitar Showcase before you decide to purchase elsewhere.

Love this place. Guitar museum too!

Ive been coming here for 35 years and their service is always great. The staff are friendly and knowledgeable. See Dan or Bert and theyll take care of you. By far the best Music store in the Bay Area!

I have been shopping here for 30 years, love the great service & knowledgeable staff. They go out of their way to help you get the best gear that fits your needs. Great selection too! Price competitive with the big chain stores as well. My favorite music store, by far.

Though I live here in New York, Guitar Showcase has absolutely been the finest music establishment that I have ever dealt with period !!! With Showcase the customer always comes first !! Today you have so many stores that say we give great customer service & really dont !!! When you call or visit Showcase, prepare, because you will get the absolute best treatment possible!! My recent conversation with representative James Swanson has been far the best I have ever encountered!!! Willing to help you at every turn !!! Very, Very Impressed !!!! Call or visit, You will be glad you did !!!

This might be the greatest guitar store on the planet. I spent an hour just walking around drooling over the cool stuff.

Love this place!

I like this music store because of the Equipment, Instruments, Microphones, Guitar Straps and Cables. They are really awesome for musicians I know very well.

Best independent guitar shop on the West Coast! Showcase has been my go-to guitar shop for 24+ years! Every guitar and amp I own came from this shop! They come highly recommended from me!

Great selection and fantastic service from the team. Highly recommend

Great customer service. Very friendly staff.

Great place to buy a guitar. They also offer classes at very cheap rate compared to others. Very helping people and instructors are also good

For having knowledge of PRS guitars I was hung up on!! Are you kidding Im not going to pretend to Be stupid for the sake of making him feel more knowledgeable! If you dont know the difference between a Santana 1,2,3 then maybe you need to get out of the music business! And dont be rude to your customers we pay your bills!! Moronic!

Guy named Matt helped me out and was a really cool guy! Got me what I needed and had a cool talk about bands and music. I highly recommend going to this store.

This is the only music shop I will go to for any of my music needs. I got my first guitar here when I was 12 years old. Guitar Showcase has a great, friendly, helpful staff that is very knowledgeable. Whether you are a beginner or a pro, Guitar Showcase will have what you need. If they dont have it, they will order it for you.

Helpful and friendly staff! Very knowledgeable, and no pressure to buy. Perfect place to try out some high end gear without feeling bad

I was really lucky to find a guitar here that I had been looking for a long time. Spent a while looking over their selection and I was impressed.

Everybody there is highly knowledgeable in everything to do with music musical instruments amplification unlike any place else you go these people really know what theyre talking about they dont just give you a answer they give you the answer not to mention theyre all great people of course working for a great guy like Gary that only makes sense awesome place best selection anywhere in the Bay Area

Came here with my bf, looking for some guitar strings. The store clerks were really knowledgable and friendly. They were really helpful and I would definitelygo back, if I knew anything about guitars..ha ha!

Great all around.

Awesome guitars, great merchandise. Outstanding, knowledgeable, friendly staff! Superior customer service.

My favorite place to buy gear. If they dont have what you want in the store, they can get it Great staff. The vintage room is worth the visit.

Awesome place. Pro equip and u can try out stuff. 2 floors. Definetily the place for hard core musicians

I went there on a sunday to look for a new acoustic electric guitar. The customer service is outstanding. They give me the background and history of specific brands and educate me on the type of sound each guitar produces. Ive learned a lot more about guitars that weekend. Also, I got to test out different type of guitars with a no-pressure sales. I was told that they want me to pick the right guitar and that takes time, that process cant be rushed. Thats what I definitely love about this place. Im still looking for that right guitar myself. But Im a customer for life!

One of my favorite music instrument stores. They also offer a variety of private classes you can choose from.

Good.First of all, Rob answered really kindness about question about their stock by e-mail.Then, unfortunately, I couldnt stay long enough there, but I could buy what I want.Thank you,

By far the best selection of guitars Ive seen but hard to get a good bargain compared to other shops I visited.

Staff can be a mixed bag, but they do let you play the gear and help you find the right stuff. It can get a bit hectic in there and when you finally know what you want to buy, youll be waiting 15min+ just to pay up. Ive had to walk out twice ready to buy, and just could spend more time waiting to get a hold of someone.I wished they had a broader selection of electrics. If you want Fender/Gibson then its great, but if you want something a little less manufactured there just a few PRSs or hope on something random on consignment being there.Not a great spot to sell gear either. Takes forever, and the rates are OK-ish.

Limited selection. Just Gibson and Fender products. Special and rare guitars limited as well.All in all not as good as expected.

Great staff, jaw-dropping collection.

Ive bought a 60 reissue les paul and a supersonic amp. Love them great experience. I would always recommend guitar showcase

A proper music shop. You owe it to yourself to have a look in their vault full of vintage guitars.

Great shop. This place has it all

Great instrument selection and an extremely helpful staff.

The clothing and purses were nice. My husband didnt pick anything, but they did have a vast selection.

I purchased an Epiphone Lucille from them on ebay and unfortunately during shipping the pickguard was damaged but Guitar Showcase went through hell to get me a replacement pickguard because Epiphone is notoriously difficult to get replacement parts from but they did it and sent a brand new pickguard for my Lucille to my home at no cost and they were delightful to deal with I would recommend that anyone buy a guitar from the Guitar Showcase they really put in the extra effort and they only sell top quality merchandise

Great help and the lifetime warranty on cables is GREAT

They are the best.

Friendly service

Always happy to visit this place!

Been going here since 84, its rad

Excellent

Good service and experience.

That was my first time there I just went in to look around

They are really nice people

Best selection of guitars around

Jack is a true pro! Thanks!

It is awsomeeee 👍

Found what I was looking for each time

Super