Of all the vendors I deal with on a weekly basis (20 or so) and all past vendors (100s), Karina Vargas with vortex has been in my top 2-3 as being the most helpful, responsive, personable, and avaliable. Karina truly cares about our issues and is great at providing superior service. Karina has set the bar very high for all other vendors compete with. Vortex is a great company and partner for our location. Great job!

Had a great experience with Vortex doors. We recently had an issue with a roll up door not functioning properly. Vortex doors sent a Technician named Jaime. Jaime was professional, knowledgeable, and patient. Jaime repaired our door in a timely manner and took the time to walks us through the issues and what repairs were made.

Great company! Customer service was quick to respond to my service request, and the service work was completed promptly. The overall quality of work was great, I would reuse this company and recommend them.

Vortex was very busy and still found time to respond to my emergency. The office helped me coordinate my project effectively and efficiently. Thank you for a job well done!

Excellent service! Fast and professional. They did a great job in fixing our roll up door.

Ive broken some glass on job-sites a few times or had issues with door hardware, called Vortex and they had someone out to replace the next day! Quick, painless, and we were back to work lickity split!I trust them with all my projects in SF and the surrounding area because I know if I need them, theyll be there in no time!10 Stars!!

Ive been using Vortex for the last three years and have no plans to use another service . Their techs are very knowledgeable and their scheduling personnel are polite and professional.

The tech is detailed oriented and able adding seal and closed the gaps. Believe his name is Carlos.

Vortex is very responsive to service calls but often falls short when it comes to getting quotes for work to be preformed. And they do like to put their decals/stickers on yours doors. They have Push/Pulls ones they will often use, but its really just a marketing trick as it also has their name and phone number listed. As long as they dont leave those decals at my locations Ill continue to use them for service. They are my go to repair service for doors, etc.

This company is by far the worst run business I have ever dealt with!!! If I could leave zero stars, I would.Set up afternoon repair — no show.Rescheduled for next day (afternoon) - got call the next morning (8am) saying tech was in route. Rushed over to meet them but they never showed up. Called to find out what was going on, but office was clueless. They told me they would call me back in 5 mins but never called.Save your time and money and pick another company as there are plenty of others out there.

I have used Vortex Doors for the past four years and they have always came through for our company. Some of the reviews are a little harsh considering my experience with multiple technicians have been extremely professional.

Poor service! Try to sell you something you dont need and over charge way over what the overall project is really worth. Its like dealing with a dishonest mechanic.

Overall very disorganized. No follow up after the initial meeting when a part was supposed to be ordered, caused unnecessary delay. Unhelpful and unprofessional staff

Unbelievable..after sending damaged door pictures and waiting for 2 days when I did not get any email back..I called up today morning and was told that they work only on the commercial properties..and not residential :)

Great work!