I called and talked to jason to get a quote for glass i needed for my fish tank. He brought to my attention things to take into consideration that I never even thought of. Currently I am thinking about all those things before I place my order. Jason was very helpful and polite. Id promote him to a manager. Its rare to find good customer service anymore.
I moved away from Bulls years ago when it was under an older management team. When faced with a shower door repair that I could not perform I decided to give them a try again. Brandon came out right on time as promised and took care of my shower door issue quickly. His manner was professional and friendly. He completed the repair in no time. This gives me confidence to make Bulls my go to contact once again for any future window, screen or shower door issue. Their shop is a little hard to find on De Anza Blvd but dont let that discourage you.
I definitely recommend them. I had 4 Andersen window screens replaced. They charged $230 and had it done the next morning. The quality was perfect and the frames look perfect. Its about 5-10% more than another place but definitely well worth it. The staff is really knowledgeable too. Im taking my door next to them
I have been getting all my screens repaired at Bulls for the last 10 - 15 years.I bought two glass doors at Bulls (15 years ago) that I used as a room divider. They are still beautiful looking to this day!This past June, a hand crank (which is 40 years old) for a window broke. I brought the old crank in pieces to Bulls. Bulls had the one piece I needed to repair the crank but it wasnt in its original bag so the salesperson gave it to me at no charge! How good is that!
Very professional and responsive store. My patio sliding screen door is worn out. The store manager gave me options to either custom made a new one or just restring it at about 1/3 of cost. I told him one side of frame has curve. He checked it and discussed with his technician whether it can be corrected. Very appreciated about trying hard to provide best service to their customer and save customer pocket.They actually fixed it for free.And to my surprise, under worker shortage, the store restring it within 2 hours instead of the original estimate of two days.Best store experience for a long while.
Called. Spoke to an individual about a replacement glass table top.Representative was arrogant, offered 0 assistance. Bulls must not need business..
Best service ever . We are looking for replacing the glass on the entertainment set. The price is reasonable. We made some mistakes on measurements. They replaced the right size without charging any service fee. In addition, The edge of entertainment set wasn’t exactly symmetrical. Jason and Johnny at the store patiently resized 3 times for us with super friendly attitude. Highly recommended !
Used Bulls almost exclusively for all window screen repairs & replacement in the past. Recently, ordered sliding screen doors for french doors. The original technician didnt offer us Japanese screens, instead selling us a lower quality and ill fitting screen door. When the 2nd tecnician arrive ( Brandon) to install the original screens he took the screens back at no cost to us and introduced us to the correct screens for french doors. Jason and Brandon were wonderful to work with in expediting the correct screen doors and we couldnt be happier with the product and service resolving this situation. We will remain loyal Bull customers becasue of these two!
They are completely awesome. Called about fixing the wheels on my anderson door. They told me to come on in. The door was repaired while I waited so quickly that it actually took longer to pay for the door (others were ahead of me) to be fixed than it took to fix the door.Thanks to Katie, Jason and John.
This place is great! Ive been here a few times to find that odd part that no one else seems to have. Today, Nick helped me as the shower door wheels I have are very rare due to having the tapered wheels. He happened to have the 4 I needed and got me on my way!They are also very helpful if you are looking for something a little less rare than I was and they are super friendly and knowledgeable. This should be your first stop as you will likely not need to go anywhere else.
The fellas were very helpful and knowledgeable.
We had broken window in our cabinetry. Bull glass and window have them in stock and cut the glass to specified size. Price was reasonable and service was very quick. We gave wrong size initially and Jason were able to resize it to fit. Very happy with their service.
Brandon, Nick, Jason, Katie, and Abel did a great job cutting our glass for our custom Arabesque window.
Johnny and Jason went above and beyond to see our project happen. Two thumbs up!
Great customer care… finished half of my job on the spot in matte of minutes as I finished my coffee!
Brandon and Nick were professional, competent, friendly and polite. They worked in my house for 2 days installing my new windows.
They were so helpful and fast. I had to replace some glass in the door of my grandmothers antique hutch and it looks great! Would highly recommend and be a repeat customer
Really surprised by all the excellent reviews. That is how I chose them too. I got Brandon as my tech and Nick as the sales associate. Their prices were 20% more than other quotes but given I really wanted a quality work I did not mind. They have nice vans and logo but that is where it ended for me. Here is the chronology of facts. I had two shower glass custom install in Los Altos, a Neo-Angle shower and a Regular shower.Visit 1 : Brandon does Measurements. He is very happy with quality of shower framing and tile-work and says everything is plumb and within 1/8th tolerance.Visit 2 : Install appointment. Neo-angle shower door ordered 2 inches short! Hardware Finishes ordered wrong. Other shower get installed but they dont have the poly door stops.Visit 3: They bring the correct hardware. Both showers get installed and after hours of messing around with installation Brandon claims everything is in order. However there is a gap between pony wall and shower door that he can not fit any kind of poly stops. If you spray the hand-shower toward that area water will just leak out but since this is a master shower and not gonna be used by kids I move on.I test the showers next day andA) they grossly leak from under the panes and around the bottom hinges. Upon examination he did not silicon around any hinges and the bottom silicon bead is not fully filling the bottom gap between glass pane and the curb.B) the door on the regular shower rubs against the door stop.Visit 4: Brandon refills the silicon and readjust the doorsNext day I test the showers and still one hinge leaking. At this point I give up on these guys and figure out the excellent customer service means we are willing to stop by as many times as you want till you give up ! I take the matter in my own hands and redo the silicon around all hinges and the hinge leak issue is now fixed. Few months into the shower there is still numerous problems:A) I figured one of my glass panes is actually warped !! First time in my life I see warped glass. This makes only the top and bottom corner of the door hit the poly stop and after couple of months the poly stop split in half at the top and bottom due to the warped door hitting the stop at only two strike points, instead of sitting flush against the full length.B) multiple alignment issues. Tolerances not met. Door will run against poly stops as shower gets hot. The panes misalign in all dimensions.I have just lived with the imperfections and did not bother calling these folks again for yet another lame visit. Guess will just burn another 6-7K and have someone competent come redo the whole thing from scratch.If you are looking for a precision job, run away. Or maybe I just got unlucky with my Tech and their others techs are better.
Abel & Johnny we’re most helpful.
I went to the store yesterday as I needed glass for a small frame. The gentleman at the counter said this was a small order and would not charge for it. But I needed two pieces; he still would not charge. I felt that he should charge whatever small amount it was ($30). But I insisted on paying. Ultimately, he put the money I paid in the tip jar for his employees. That’s how you build customer loyalty!!! Quality, professionalism and a big heart.
Outstanding in every way. Personal service is unbeatable and at competitive prices
Very happy with working with them. Very fast turnaround and good prices
This is an excellent place with which to do business. I brought in my 20+ year old bedroom/patio screen door to be measured for a replacement, but the man who helped me said I dont want you to have to buy a new door, we can just replace the screen which was an unexpected and nice offer, but I explained that the screen door wobbled, so I got a new one. I also mentioned that the house was old and the screen door track had shifted a bit and so he made the height 1/4 inch less than the measurement. He told me it would just take an hour(!) and he was a man of his word and very nice to work with, and when I took it home and installed it, it was a perfect fit and looks beautiful!
We would like to thank Jason for helping us find parts to repair windows. He was very helpful, knowledgeable, professional and friendly. It will save us a ton of money to repair the windows versus replacing them . Thank you
My son broke our entry mirror so I called Bulls to see if they can replace the mirror.They said they can do it so I drove to the store.Nick opened the door and greeted me.He also provided quote and agreed to work on it right away.My mirror was replaced in less than 30 mins!Thanks to Nick, Brandon (worked on replacing the mirror), and Nancy (front desk receptionist) who were very professional, prompt, and nice.P.S. They have work room in the back so they are able to work right away. If you need an urgent glass replacement, I would highly recommend Bulls Glass. Also, they offer 3% if you pay with cash, check. Or debit card!
The folks at Bulls are great, thank you Brandon, Jason, Johnny and Nick!
Phenomenal service by Jesus and Abel. They helped me install multiple custom screens for many sliding doors and windows in my Eichler home. Jesus was spot on with the color recommendations, as the screens look original to the home. He also went out of his way to help me make sure the screens and the doors slid and fit perfectly. Very impressed with his knowledge, service, and helpfulness. Bulls Glass hires good people.
Great experience with the company. Scheduled a day for them to come out and change a cracked glass. I was told Jesus will come out and work on the window. Jesus was on time and he was very efficient, knowledgeable and left the area where he worked super clean. He did a great job on the window pane. I also asked for his advice on another window in the house and he explained what my options were. I will call them again when we repair that window. One star off for the central office not quoting me a price beforehand but pricing was fair.
Could not be more pleased. Value, workmanship, service all outstanding.
Great experience! To replace our 30-year screens, we got a few options, from replacing the whole screen to repairing some minor damages. The service personnel in the front desks are really helpful to come up with the best solution for us in terms of quality and cost. Tom, who helped us, is knowledgeable and patient.
Im glad to see Bulls Glass is still in business. Needed a set of Channel Balances for a couple of windows. Both sales persons were very helpful and friendly. One of the sales persons took time to show how to install the devices so when I got home I had no problems. Completely Satisfied.
Had a fantastic experience at Bulls Glass today (Saturday 2/1/20) with Nick, Nancy & Brandon. Professional, knowledgeable, pleasant and very helpful. Bulls Glass will be my go to place for all my glass & screen needs. Great team.
I find service and quality of work at Bull Glass superb. Today 1/24/2020 Nick performed a difficult reduction of the edges of a glass panel without damaging the glass edges. It subsequently fit perfectly in the outdoor fixture.
Needed a replacement screen door and initially got an adjustable one, returned it the same day... Found this place and brought the old screen door in. They made a perfect, if not better, copy and it was ready the following day. Save yourself the hassle and go here straight away. Professional, fast and affordable. Thanks!
I want to give a big thank you to Tom, Nancy, Derrick & Jason for helping me. They were kind & very fast on making my new screen. I would give them a big thumbs up!
Great place, super friendly and helpful. They (Nick) did a free prototype for my recent small job to let me test out the fit, before doing the final piece for an amazing low price. This is for a job where they knew they were making very little money, yet they still gave me a ton of their time, helpfully offering suggestions and different solutions including the free prototype. For big jobs, myself and several neighbors have used them and their service is high quality and reliable. Highly recommended.
Its been 4 days since I requested for the estimate of a shower door. I visited, they told me an approximation and asked me to request the quote via email. After sending out the email, there was no reply. I had to call again. Told me they were too busy to reply. Waited another day, called again: the lady in the phone told me there was no email. Then told me will handle the estimate tomorrow. Had to visit the store again only to be told that the estimate can only made via email. Finally, on the forth day, replied my email with a price thats almost 40% higher than the approximation they gave me on day 1. I am confused and upset by the whole process and the inconsistency.
Destiny, Jason and nick were awesome! Had a baseball go through a window brought it in (in a hurry) and had it done super quick! Price was very reasonable and the customer service was awesome. My son loved the cookies they have and there is fresh coffee!
We walked in needing a replacement screen. Brandon was very helpful and we were able to walk out with our new screen in 15-20 minutes! Amazing
I had a special case, glass for video game arcade cocktail table. Brandon, Jason and Tom worked closely with me on the ordering process to make sure we got the right glass ordered: tint, rounded corners and tempered. When my order was ready, they carefully cleaned and packed up the glass for me to be able to take it home when it was ready. I really appreciated their attention to detail. Thank you!
The staff at Bulls Glass is very knowledgeable about products and installation options for a variety of glass products. The manager, Jason, helped me select a painted glass backsplash to go above our kitchen range, and he also explained the best way to attach the glass to the wall. With his instruction on an in-store demo window, I was able to figure out how to replace a broken window sash balance at home. He ordered the necessary parts and I was able to install it myself quickly and easily. I would happily recommend Bulls Glass for any glass/window project.
What a great way to get help with something that I couldnt possibly do myself. Greeted with helping hands by Nick and Brandon, my unusual request for a custom-shaped mirror became a fun project for them to take on and expertly finish. The price was quite reasonable as well. I was expecting several days turnaround but they had time to fit it in and to make the time go by their choice of beverages and thier displays of windows, screens and kinds of glass kept me going.
Superb service from Bulls Screen Shop today. Needed a quick turnaround on a patio door screen due to pick up/drop off scheduling. They completed the screen replacement in less than an hour...beautiful work at a very reasonable price. I highly recommend them...excellent staff, in particular my thanks to Brandon, Jason, Tom, and----cant forget Rubio either! Great job, many thanks!
Tom and Brandon were awesome!! Completed work very well in just a few hours. Very reasonable price. Super fast. Great work. Inexpensive. 👍👍👍
The vast majority of remodeling is a pain in the butt. Bull’s Glass is the exception. They were easy to work with and high quality from start to finish. I would use them again in a heartbeat. (Was helped by Brandon and Steve)
My experience at Bulls Glass and Screen was simply amazing. I walked in and was immediately taken care of. I dropped off a window that needed replacing and was amazed when I received a call about 45 minutes later that the job was done. The quality of the work and the customer service were both outstanding. Tom and Nick made sure that everything was done right. Did I mention Tom and Nick?...These guys are great!!!
Jason was very informative and helpful.
Im bullish on Bulls. Great work from the ordering desk to Tom who made up the screen. Thanks for making this a great experience.
Bulls was great to work with in our recent bathroom remodels. They were responsive, courteous, performed high quality work and made it easy to work within our busy schedules. I would definitely recommend Bulls to family and friends. We have one more bathroom to remodel and Bulls will be top of our list to engage on this big job. Terry, Steve, Brandon & Jason were especially terrific to work with and very customer focused.
Brandon and Nick are good. They helped me unload and reload my Bath room Mirror from truck after repairs. They charged less than the market rate for same or similar job. They are good natured people.The shop as well as office is clean. They have water & coffee and cookie.I will recommend this shop to every body. I can say you will not be disappointed.
Bulls Glass & Screen Center was very professional in handling my order and quick in completing the work! Tom, Nancy and Jason were all very friendly and helpful. I will definitely use Bulls Glass & Screen for any future glass work I need done!!
I called for custom glass panes and Nick took great care of me. He handled the order over the phone, called to clarify the order and cut the pieces perfectly for me. When I need glass again, I’m calling Bulls and asking for Nick. Thanks again!
Steve did a great job for us on repairing our sliding glass doors. He was right on time, polite and professional, and knew exactly what he was doing. Id certainly call this company (and ask for Steve) if I need their services again.
Bulls glass fixed my bathroom window. I wanted them to come to my house to do a repair. Jason and Nick advised me it would be more affordable to bring the pane to the office to be repaired in the shop. Thanks you guys😁
Received great and swift service from the team at Bull’s. Abel and Jesus did an excellent job!
Needed spare parts to fix my very old shower. I called Bulls glass and was invited to the showroom By Nick. When I showed up Nick greeted me with a smile and was very knowledgeable. He found the parts I needed and walked me through the install process. My shower is better than ever before. Thanks Nick and Thanks Bulls Glass.
I would like to thank Tom, Nick, Brandon, and Jason for their excellent,efficient, and courteous service extended to Corinthian House for a smallbut very important order. It was great to experience such great servicewithout spending thousands of dollars!Keep up the good work! We will see you again.
Ive used Bulls Glass for many years and I am always treated with courtesy and professionalism. Desire was especially helpful in finding a way to get my screen to fit in my car. I ordered the screen for my clients new home and it fit perfectly.
Thanks Jason, Nick and Brandon for a great job with my custom shower door!
Excellent, fast (10 min), inexpensive service. Needed four panes of glass cut to replace an old wood frame window. Recognized as a previous customer and immediate service even though it was nearly their closing time.
They replaced my broken screen and has very good customer service
We were looking for a hard to find match for one our Marina Windows. We called Bulls Glass and talked to Jason. He did a little research and found a exact replica. We appreciate the effort put it and having the knowledge to get it done. Thank You!
I have had several excellent experiences at Bulls repairing windows, replacement windows and patio door hardware fixes. For every project the service, knowledge and experience was terrific! During my last visit, the service from Tom and Dez matched my high expectations Ive come to expect from Bulls. Thank you to everyone at Bulls!! I highly recommend.
Bulls glass made a mirror for my bathroom and it looks great. Nick and jason gave me a time quote of next day. they called me the same day a few hours later and said it was done. thank you guys!
I had fantastic experience and service.The whole team participated byt Nick and Brandon were the two interfaces.Came in with a window that needed re-glazing.They did it while I waited (without an appointment) and with a smile.Very happy as this save a lot on the heating bill!Even put the window in the car for me.Also had a screen that needed to be re-done. I was told it would not be ready until tomorrow but received a call almost before I got home saying it was done! Wow!
Installers Brandon and Steve cheerfully and carefully replaced a huge triple-pane glass door. No more crack and the glass is sparkling clean too. Thanks guys, will definitely call you back if I ever have any other issues with these custom glass doors.
I have come to Bulls Glass a few times to get glass for old family pictures to keep the looking fresh.without fail Jason,Brandon,and Nick have taken good care of my needs.
They give excellent advice even if it does not involve a direct sale for them. Incredibly knowledgeable and nice people. This is THE place for all things involving screens, doors and windows.
Bradon and Jason have been very helpful and efficient at replacing my new window screen ! I came in Tuesday afternoon and the screen was ready for pick up on Wednesday. The size is perfect for my window and installation very easy. thanks!
My shower door roller came off so I went there to buy a replacement roller. Jason told me that the roller probably is fine and offered some tips on how to put the roller back. He was excellent and very friendly. I would certainly go back there for my future needs.
We use Bulls Glass all the time. We just had the hardware changed out on our shower door by Mac -- super job and it looks great. I highly recommend them.
True professionals. Jason was very helpful for my difficult shower project. I would not hesitate to recommend giving him a call.
I received excellent service from Nick and Brandon for my screen repair. Toms craftsmanship on the screens was great. Thanks to Bulls my house has screens again.
Yes we can was the attitude at Bulls Glass when I called them to ask about a screen repair. Tom, Jason, Brandon and Nick helped me cart items from my car, repair in no time flat and be back on my way in 15 minutes. They exceeded my expectations in every way, including friendly service. I will certainly be using them for my glass needs (have about a zillion windows) in the future!
Had the whole team of guys to take care of business quickly. Brandon, Tom, Jason, and Nick. Made me a glass bottom bucket very nicer for my canoe trip in Monterey Bay! Thanks
Bulls Glass and Screen in Cupertino gets the job done! I called to get a quote on a patio glass door and they were quite helpful. Jason and Nick even helped me make a better choice, recommending replacing the glass in the old door frame instead of purchasing an entire new system, which would have cost me a great deal of time and money. Around The House in Milpitas loves Bulls!
Ordered a replacement piece of beveled glass for a table from Deb got great service and was ready 3 days faster than quoted. Great service.
Had some windows which were fogging up. They came out for estimate fast, had the glass ordered and delivered and installed within a week. Excellent service.
I showed up at 4:20 PM on a Saturday and within 30 mins or so, they had my sofa table glass top ready. Jason, Nick and Brandon were friendly, and super easy to work with. I wish other businesses were this receptive and friendly!
Had our screen door repaired and they did a great job at a reasonable price too. Tom and Brandon were very helpful. Thanks!
I really appreciate the great service at Bulls Glass & Screen Center. It is nice to find someplace that gives personalized service. Thank you Nick, Dez and Tom for your help!
Great customer service by Tom, Brandon, Jason, and Nick.Got a table glass replaced; Very accurate measurement and nicely polished edge. Glass was ready for pick up next day. Very quick and satifsfied. Thank you.
Very helpful and knowledgeable.
Tom and Dez were great: both very knowledgeable and helpful while providing excellent customer service.
Even though Bulls Glass is completely on the other side of the valley, I continue to use them for all my glass needs. Dez, Tom, and Nick are extremely helpful and professional. I tend to buy custom cut glass for my projects and they always ensure I buy only what I truely need. Never any upsell.
The other day I accidentally burned the trim on my window when my lizards heat lamp got a little too close. It melted the plastic straight through to the glass and it was all black and melty. I had no idea what to do, so some friends referred me to Bulls Glass. I spoke with Jason and he told me to pop the window out of the frame and bring it in to get looked at.I was greeted by a cute little dog named Rubio when I got there. He was very friendly and kept me company while I waited for someone to be available. A lady named Dez was available first. She was very nice and admitted that Jason would be a better person to speak with and he was available shortly thereafter.Jason explained how much it would cost to replace the window (a little more than my pocketbook would allow) and offered another solution to fix the window. My window is now fixed and looking good! Thank you!
Went to Bulls today looking for a latch to an ancient window ... and Bulls had just the right part! Thanks Nick, Dez and Jason for great service with a smile!
With their new shop Bulls is hitting on all cylinders.Ive been going to Bulls for the occasional screen or broken window for the last 25 years. They seemed nice enough but the store was shaby.Their new store is very inviting, from the open desks, nice product displays, and coffee, to Rubio the friendly little dog.What super impressed me was that Jason Bronson leaned over backward to help me, and then didnt charge me any money. Next time I have a glass project, big or small, Ill definitely take it to Bulls. Theyve really upped their game.
Great shop and professional people. Brandon; Nick and Jason repaired and then installed and stuck screen door for my folks. Id highly recommend them.
Jason was kind to dispose some unwanted glass for me.Rubio was an adorable security dog.Bulls Glass made some table top glass for me in the past and I was very happy with the results.
I needed to adjust my closet door rollers and heard that Bulls Glass was a great place to go . I called several times throughout the day . Each time I talked to a knowledgable person who helped walk me through adjusting my closet doors. Thanks Jason Brandon & Nick for all of your help.
What a great company that cares. I was looking for a security screen door in sunnyvale, most security screen doors look like a maxium security door, but bulls glass recommended a brand that looked good and provides good security. Thanks to Jason for helping me out!
Ive been there a lot beacuse they have a excellent customer service and friendly attitude and their quality is great too. thank you so much . I recommended this company to everyone that looking for both quality and customer service
We are glad to have our new windows and shower doors installed by Bulls Glass and Screen.Thanks to Nick, Desire, Steeve and Brandyn.Micky Lee.
High quality professional work replacing large dbl pane glass window in a short period of time. Thanks to Nick and Brandon.
Brandon and Jason were GREAT!!! Brandon gave me great advice on removing a casement operator and Jason kept me informed on when my parts came in!
Great service from Katie and Tom. They were able to get my glass replacement piece cut while I waited!
Thank you Tom, Brandon, Ken, Nick, and Jason for the excellent service. Always a pleasure to work with such a professional team.
Quick service for Screen repair.
Good glass shop, lots of choices, friendly staff, but slow getting estimates to you