Fantastic staff! Lisa easily determined my insurance coverage. Steve made it easy for me to choose the right frame. Ruth make sure my new glasses fit and Dr. Mac was there to answer any of my questions even though I did not have an eye exam appt.
Dr. Mac and staff are exceptional professionals and will exceed your expectations in their knowledge and professionalism. Everyone is extremely helpful and friendly. Dr. Mac is very socialable and a genuine nice guy. He takes care of my family and its a joy to see him every year.
Although I no longer live in the Bay Area, when Berryessa Optometry was recommended to me, I used them exclusively until I moved out of state. I received the absolute BEST tri focals ever. No head adjustments needed, no bobbing my head around, just super great glasses.
I have been to a few optometry shops over the years. I have had OK experiences, but never been wowed. I gave Berryessa Optometry a couple of weeks ago. I WAS WOWED! From Dr. Mac, to the folks who fit your glasses, to the reception team -- top to bottom the Berryessa Optometry team is amazing. Knowledgeable, caring, amazing follow-through are three characteristics which come to mind. Give them a shot! You wont be disappointed.
Dr Mac and the staff were very professional and friendly. Great service!
Excellent service. Friendly staff. Clean and efficient. They treat you like family. I strongly recommend this place!!
Professional in every way. Staff is amazingly friendly and smart. Dr Mac made me feel wanted and interested in me. Appreciate that. The tests that they do are up to date.See enough of how much I actually enjoyed my time there
I give 1 star because i really do not like the process and feel the staff was really unprofessional. It took me more than 1,200 for the exams, contacts and a pair of glasses. The staff did not explains the details about the 200 extra eye exams fee and just asked me if i am comfortable with that. I am not given the result of my eyes after spending that much. Also the staff made choice for me when he should have asked for my needs. They did not provide even the shipping information. I feel it has been really upsetting.I think they could be more honest and transparent.
Been using Berryessa Optometry for years. Always friendly staff. On time appointments.
We received excellent service from Dr Mac and all the staffs. It pretty much redefines our expectations on optometry shops.
Friendly staff, nice doctors and very clean place. They are following all Covid-19 safety protocols to ensure the safety of patients.Dr. Mac is Amazing!!!
Absolutely the best Optometry I have been to.Dr. Mac is very professional, competent and takes the time to explain everything.They have the latest lab equipment/instruments to test your eyes.The staff is super polite and friendly.I am glad I found them online and to me they are worth a drive from my home in Pebble Beach.
I recommend Berryessa Optometry and the service that it provides. Dr. Mac is an awesome optometrist and also the previous optometrist Dr.lim who retired and will be missed. I been going to this location for about 11 years and Im a satisfied customer.
Knowledgeable optometrists and very friendly workers. I’ve been going here for over 10 years and I have been happy with the services received.
Great service and the must friendly staff!!!Dr. Mac is the best! He is a great listener, very empathic and dedicated to his patients.
The eye test and the lens that has been made with it was great and its just the frame of the glasses that wasnt my type.....
Berryessa Optometry and all their staff has been amazing to say the least. Everyone is experienced, personable, and efficient. I appreciate the ease of booking appointments, the expeditious delivery of contacts, and Dr. Mac for making my yearly visits entertaining. My family and I have been patients here for more than a decade and we always look forward to seeing Dr. Mac. Highly recommend this establishment for all eye care needs!
All the crucial examinations before vision grade check are performed by a non-physician non-technician person. I havent received a comment about eye pressure. I have a good insurance and apparently they were focusing on how to extract benefits as much as possible.
My family has been seeing Dr. Mac and it is always been a positive experience. Dr. ..Mac always encourage and gives freedom to discuss all your question regarding eyes, even if they are obvious and generic symptoms.There outside optical staff is also good and lets you try, think and select frames as per your budget.Overall, highly recommended 👌🏻👌🏻
My family has been going to Berryessa Optometry, under Dr. Lim and Dr. Mac for 25+ years, even before they move to their current location. We can always count on extremely detailed eye exams with the latest equipment and technology, explanations, answers to questions, the best, most fashionable and comfortable glasses at reasonable prices. The office is very clean, feels relaxing and pleasant.There are many supporting staff members who streamline very efficiently and professionally the entire process, from appointment to frame selection, adjustments, and follow-up. My family and I appreciate so much the wonderful and thorough care we have received over the years.
I love Berryessa Optometry. Best service and expertise in Optometry that I have experienced in my lifetime, and Im, no spring chicken.
Dr. Mac and staff are the best! Also have a great selection of glasses. Every year, theyre all so incredibly helpful :)
This optometry has been excellent, it has everything you need. Wide selections of glasses and sunglasses, professional technicians, friendly staff, and doctors that care. I’ve been going here for several years now and I can’t be happier with the services I’ve had at this office.
This optometry overcharge you.I went to buy prescription sunglasses. I opted for Maui Jim Beaches sunglasses.The frames were priced at $440. But, their actual cost is $349.99 only. I got them for $232(My insurance offered $150 on the frames and 20% discount above $150 frames cost). So, I paid $232 for the frames.For the lenses and lenses enhancements I paid another $292.So, I paid a total of $232 + $292 = $524.But, these frames(with polarized sunglasses) are available at $349.99(plus taxes around $32) only at mau jims portal and also at other optometry in San Jose.When I contacted the store manager the very next morning to cancel the order, he refused to cancel it saying the order had already been sent to Mau Jim lab. He didnt even try contacting Maui Jim to see if he could cancel it. I then contacted Maui Jim directly. They said, I can absolutely cancel the order with Berryessa optometry and that they would be able to call into their RX lab(Mau jims) and get that cancelled. But, Berryessa optometry never tried doing that.The store manager also advised me to proceed with my current order and that I can visit other optometry for all my future purchases.
Fantastic Place, I went in for new glasses because my old ones were pretty much done. They were able to squeeze me in he very next day for a visit and they were able to dilate my eyes, check my eyes and pick glasses all in the same day! It also was important my frames be plastic because I work next to a gigantic magnetic, so metal frames would pull into the machine, and they were able to get me these great plastic games with blue screen tinting. I will definitely come back for my next appointment!
Been a patient of Dr Mac for a few years now. He’s super friendly, knowledgeable and the visits are always quick but not feel rushed. As a mom of 2, I really appreciate that because I’m always on the go, constantly running out of time. Very professional staff, never had a problem with them. They had some interesting new technology too to take pictures of the back of the retina so we can see the eyes health.
Friendly staff, always very helpful in explaining your exam and prescriptions, etc.
The people are very nice and easy to work with. They go over in details your benefit coverage and what your looking at for your cost out of pocket. They let you take your time to find what you really like. Thank you so much.
I have been going to Berryessa Optometry for many years! Dr. Mac and all the staff provide excellent products and customer service! I am so happy that Ruth is back !
On my latest visit, I found that everyone at Berryessa Optometry is still helpful and knowledgeable. The pre-exam by the optical technician was very thorough (I elected to use the machine that does retinal imaging which helps the doctor during his exam), then I had a great exam by Dr. Mac (who is friendly, patient, and honest - hell let you know what you dont need as well as what you do need), and a lot of excellent help from the optometrist when I looked at eyeglass options.The shop is comfortable and inviting, and with the great service, I would recommend it to anyone needing to have their eyes examined and then purchase vision products afterwards. Plus, they accept most vision insurance plans and this will usually cover half the cost of eyeglasses, contacts, etc.
The best doctor, best office staff and technicians. Words cant express how happy I was when I walked out the door. Dr. Mac is an amazing doctor. He is so caring, so professional, so friendly and the most so knowledgeable. He communicated everything with me. Thank you for the great service. You are awesome!
Dr. Mac is awesome and takes his time to go over everything with you, he is very personable and understanding. Everyone in the office is nice.
Friendly staff. Seamless appointment, I was in the waiting room for literally 30 seconds. Highly recommended
I HIGHLY RECOMMEND. I have been visiting this place for a little over 2 years now and i cannot recommend this enough. Very friendly, responsive and accommodating staff. The doctor himself is amazing. With an appointment you can be in and out of here in under 15 mins for your eye test. If you are looking for an optometry definitely try this place you would not be disappointed.
VERY GOOD SERVICE, I SOO HAPPY WITH MY CONTACT LENTS
Very rude staff. Avoid this place
Great service, took care of me well (got new glasses).
I have been coming to Berryessa Optometry since I was in third grade (now 29). They have such a large selection of beautiful frames. They always work with you to make sure you are truly satisfied with your visit. Everyone is very friendly and accommodating. I remember a few years ago I lost my glasses and didn’t have any contacts to wear. They were able to bring me in and gave me some contacts to wear until my new glasses came in. I have been a long term customer and will always be!
Every member of the staff provides amazing customer service. Doctor Hung Mac, Steven, and Ruth incredibly nice, helpful and knowledgeable.
Good covid process, great eye exam, easy frame picking, will print whole prescription no problem.Vsp, total about $170 oop
Berryessa optometry is a very professional group of individuals. They are extremely thorough and helpful. It’s a pleasure doing business.
I can’t say enough about Dr Mac, his friendly and professional team. I felt very safe and would recommend Berryessa Optometry to my family and friends.
The staff and Dr. Mac are always helpful and full of knowledge! They’re also extremely friendly and approachable with any questions I may have. I’ve been going to Berryessa Optometry for 15 years and I’m always satisfied with my eyewear.
Absolutely would not go anywhere else! Everyone is helpful, friendly, and welcoming. Helped me get a great pair of glasses and fitted for contacts.
The staff was friendly and helpful at the same time being careful to protect themselves and customers from any potential spread of COVID-19. I was able to order my glasses in a few minutes, and was on my way.
Cost effective and high quality with an unparalleled service
Excellent practice. Very professional and courteous.
The staff and doctors at Berryessa Optometry are very kind and helpful. I have gotten several high-quality pairs of glasses there. They do typically urge you to get new glasses every year (which can get expensive), so if you dont want to get new ones, you have to be very firm and say no. Other than this, they are a great business and I always enjoy coming back.
Always professional care and attention provided! After my new prescription was determined, I was able to select a new look from the numerous frames. The office is bright and beauty to the eye! Thank you for taking care of my vision over the past 20 years.
Professional patient care and service from DR. LIM and Staff, TRULY EXCEPTIONAL SERVICE ! highly recommended
My family and I have been going to Dr. Lim and now Dr. Mac for many years. The service and quality of work has always been outstanding, and the staff is top notch and very friendly. Weve known Ruth for years and shes a total sweetheart. I just got a new pair of Maui Jim sunglasses with very lightweight frames, adjustable nose pads, and 3 focal zone lenses. Best sunglasses I every had! I highly recommend Berryessa Optometry!
Great staff, professional, friendly and very efficient. Would recommend for all your eyewear Needs! Awesome display of Quality frame and lens combinations .
Ive been coming to Berryessa Optometry for my yearly eye exams since high school, and all the staff here are nice, efficient, and professional, dedicated to taking care of you and explaining technical terms, procedures, vision plans, and options you have for whatever you need. Dr. Mac, my optometrist, is friendly, knowledgeable, and always a pleasure to see. If you live in the neighborhood, this is where you want to go. Although I moved to SF, I still come down here once a year (it helps to still have family in the area).
Good staff, good service
Very good treating with customer.
Dr. Mac is just SO caring and takes the time to get to know you each visit. He also remembers the details so you feel like youre talking to a friend more than your eye doctor! Also, Wendy and Ruth are two of the nicest people working in that office. They really make you feel welcome and at ease. I would highly recommend this office to anyone looking for personable, genuine, and first rate eye care professionals. Thank you Berryessa!
Every visit has been great. Dr. Mac and the staff are amazing. They are friendly and walk me through each step of my annual exam every time. When it came to picking new frames, it was a breeze and also very helpful to take suggestions from an expert.Dr. Mac is very detailed and made sure I understood what the current state of my eyes was. They have a new imaging machine that is pretty cool and shows the layers of your eye. This helps determine your risk for Macular degeneration and I was pleased to find out I am low risk!Very professional. Great selection on frames and sunglasses. I have always enjoyed my visits at this office!
My case is complicated. Last time, I had to visit the optometrist several times to get the contact fit properly. This time, with thorough preparation and professional work, Dr. Mac was able to get my contact fit perfectly in one visit. Very impressed. All the staff at the office are also very courteous, helpful and friendly. Very good experience.
Staff is very helpful and really take the time to help you understand your insurance and what yours covers. They also listen to what you are looking for and help to find glasses that fit you. The doctors also listen and take care of your needs and help explain anything that you may not understand. I like going here and would recommend Berryessa Optometry.
Even before I stepped into the office I experienced great customer service from Lisa who tried and tried to get us into an earlier date since we had to book 3 months out to get a Saturday or evening. We received a phone call to check on us since we had underestimated traffic and were running a few minutes late, and once we arrived we were greeted by the wonderful aroma of peppermint diffusing in the office. The assistant who did my daughters pre-check was super nice and Dr. Mac himself was awesome! I can see why the appointments are few and far between. I highly recommend Berryessa Optometry, Dr. Mac, and staff! :)
Excellent customer service. VERY PROMPT, professional and attend to customer right away.Waiting time not bad. Doctor explains what prevention needed and future risk to your eye to keep it healthy and follow up which I like. They keep track o f your next schedule via email notification.The office is cleaned and very presentable. I definitely be coming back. I highly recommend.Gsd
Dr. Lim is a very experienced and proficient Optometrist. He is very personable and service oriented. Raquel was very helpful in helping me select my new frames. His staff is also friendly and knowledgeable.
Ive been with Berryessa Optometry for over 4 years now and I am definitely a happy customer. All the staff at the office are always courteous, helpful and friendly. Dr. Mac is VERY professional and knowledgeable. Hes also very fun to talk to which make the overall eye exam experience much more pleasant and less dreading.
Excellent service!
I recently had my very first visit to Berryessa Optometry and the experience was way beyond my expectation! The clinic is very organized and the staff was polite and professional. Most importantly, Dr. Lim was very patient, helpful, and listens to your needs. Highly recommended!
My family has been seeing Dr. Lim forever and now also seeing Dr. Mac. The doctors and all the staff are so wonderful and really take great care of all their patients. Weve also been friends with Ruth for a long time. Shes awesome! I highly recommend them for all your optometry needs.
Awesome staff and fantastic service! Dr. Mac is a force in the industry.. They care more about my eyes than I do.. I have worn glasses for 25 years and have been seen almost everywhere including Kaiser and Lenscrafters and this joint is far superior.. A+
Dr. Tommy is the best!! Not only is he very professional in his job he is also very personable. The staff is also top notch. I always enjoy my visit to Berryessa Optometry.
This office invests in the latest technologies. Staff are down to earth an accommodating. Dr Mac is very knowledgeable and personable to his patients.
Dr. . Lim, Dr. Mac and staff deserve 10 stars! Fast, professional service. The personalities in this office mesh very well together. Everyone is so courteous and treats you as the valued patient that you are.I was very impressed with Ariel, who remembered my name and said hi to me as soon as I walked through the door on my follow up visit.Dr. Mac was very professional and educational while performing my exam and contact lens fitting, and did not try to over-sell me on anything I dont need.I have been to many Optometry clinics, but Berryessa Optometry stands out above them all!I wish I could give 10 stars! Thats how awesome these guys are. Thank you for the great experience and service, Berryessa Optometry. I have already referred one person to you, and plan to refer many, many more!
For some reason this office always has the styles of (regular) eyeglasses and sunglasses I like so I have no trouble going in there and picking out my glasses. The staff is nice and most especially, Dr. Lim is so nice--very patient and pleasant and I highly recommend giving them a chance, guarantee youll like them.
I have been going to Berryessa Optometry for over 10 years. I have had the pleasure of meeting both Dr. Lim and Dr. Mac and both are very knowledgeable.I love their services and their staff is always so friendly and helpful! They are very patient and always help me make my decisions (they have such a large stock to choose from!). Best of all, they are interested in making sure that Im satisfied with my purchase.(I also love that I can drop by to get my glasses readjusted and cleaned any time!)Thank you!!!
INCREDIBLY CARING STAFF! Best experience yet with my 3 little boys here at Berryessa optometry. Look no further! Absolutely recommend!
Love this place close to home and easy scheduling and Dr. Mac is awesome.
Ive been visiting Berryessa optometry for almost 40 years and seeing better because of it. While I miss Dr Lim, Dr Mac and the fantastic office team are great!!!Post Pandemic Update: leave it to the best to make you feel comfortable after such a long time apart. Thank you Dr Mac, Ruth, & the rest of the awesome team, feel like I upgraded to hi-def with my new glasses & contacts.
Great experience as everyone was professional. Dr Mac as always was a delight and it is really nice to know that ones eyes are in such good hands.
My experience at Berryessa Optometry was very pleasant. Everyone from the moment we walked in was friendly and helpful. Dr. Mac and his staff are awesome.
Awesome service! My wife and I have been seen doctor Mac for over 6 years now, and have been satisfied. Everyone here is very helpful.
This place is good but expensive. I chose one regular eye glasses (Marchon Nike 8178). After the cost deduction from discount price and insurance cover, the exam and eye glasses costs me over $731 in total. High Index and progressive are three times the cost from other places. If you want to save money, dont come here.
Excellent reception and doctors service. Follow up and patients care are above expectation. I highly recommend Berryessa Optometry to friends and relatives to get their eyes check up and visual needs. Keep up the good work.
I like how they properly greet us as soon as we enter and it doesnt take long for them to serve you. I also like how it is always clean and tidy inside; I feel very comfortable.
New client experience was wonderful, friendly, professional staff along with the latest technology in eye care. My new glasses came in on time, fit great .Thank you .
Dr. Lim is a personable eye doctor. He is easy to talk to and very knowledgeable. His staff is friendly and also very knowledgeable about eyeglass frames, lenses, etc. I would recommend Berryessa Optometry to everyone.
Though I live an hour away from Berryessa Optometry, it is worth the drive especially when it comes to my total eye care. Time, cost & service are important factors when choosing a health care provider.My appointments start right on schedule & Dr. Lim is always thorough & professional throughout the process & he answers all my questions & concerns regarding my eyesight.I’ve purchased many pairs of glasses throughout the years from Berryessa Optometry & the frame selection was sufficient that I always found a pair that suited me well.The staff’s professionalism, Dr. Lim’s overall care, frame selections & cleanliness of the office are reasons I’ve enjoyed my experiences there.
Just dropped in and had my first exam with Dr. Lim. Very careful and professional service. My last prescription from somewhere else was not accurate, it makes my head hurts if I wear for more than few minutes. I have slightly myopia, normally I dont wear glasses except when I am driving. Dr. Lim figured it out and lowered the strength of glasses. Thanks to him and his team! I will come back for sure to have annual exam and make recommendations. Actually, I have done the referrals already.
Everybody from receptionist to doctor were highly professional from billing to eye examination to fitting new glasses. All my questions were answered and off I went with my new vision
Very friendly and knowledgeable staff. They were able to help me as a walk in to get frames and lenses.
I go annually for eye exams. The Doctors and staff are wonderful.
Been going for 33 years, very friendly and professional, selection of glasses are great. I love being part of their family.
Great friendly staff! Love the doctors. I highly recommend them.
Dr. Lim is always wonderful. Hes friendly, knowledgeable, and makes me feel at home. The person who helped me pick my glasses and get me an estimate also was terrific. I really enjoy my experience at Dr. Lims office!
Very good experience! Easy appointments. Friendly doctor and staff.
The doctors and staff at Berryessa Optometry have always treated me well -- squeezing me in for doctor appts when I had emergencies, taking time with me to pick out the best looking glasses and even replacing them if they didnt give me perfect vision. Customer service is top notch at Berryessa Optometry.
Best frame selecting experience I have ever had. I would recommend this place to any friend.
Excellent, first time visit here the same day appointment on monday is the best i believed,friendly staff, maybe i just got lucky today waiting not too long, highly recomended this. Thanks be to God... keep up the great works.
However, theyll hard pressure you to buy your contacts from them,especially the doctor herself! It got a bit awkward when I had to repeatedly say I didnt want to order through Berryessa Optometry. Good exam but yeah just know youll have to stand firm when checking out!
Extremely professional staff at Berryessa Optometry. I received excellent service from Dr. Lim and equally great service from the Opticians. They have up to date equipment for your exam. If theres eyewear they dont carry, they can probably order it for you as well.
Great Optometry Office. The Staff and Dr Mac are awesome team.
A great positive atmosphere here. All employees took time to explain what they would do on this visit and we carefully talked over the results of my eye exam.