I was looking for a dress for New Years 2020. They didnโt have any from the already made that fit me, I didnโt even know they custom made dresses, they offer to make me one on such short notice! Prices were affordable and so worth it! I mean look at that dress! They worked so fast and kept me updated on everything. I absolutely loved the result. Love my dress ๐ฅบโฅ๏ธGot so many compliments that night and recommended everyone the shop. Thank you again to everyone who worked on my dress. All eyes were on me ๐๐
Buyer Beware of this deceptive store owner! For your wallet and services rendered, avoid at all costs. If you choose to go with this store (do not recommend that you do), do not take their (his) word at all, and get every detail on the contract signed by the owner, or refuse their services.My experience, I am sure like many others, was being brought here by a family member on the recommendation of this storeโs reviews. Upon trying several Ao Dai, we decided that the best option for myself (given I would not be renting) is to get a custom Ao Dai made. After conversing with the owner about the details, I outlined the importance that the Ao Dai have a custom applique to match my wifeโs dress that was made by a separate tailor given she is in Canada. I provided a photo example of the applique that I desired, along with the additional request for custom buttons. After paying a hefty price tag, I thought that it might be justified with the understanding that it was to be custom tailored, have custom buttons, and a custom applique. The last point, to my demise, was omitted on the contract.Fast forward several weeks when the Ao Dai arrived from Vietnam, where it was manufactured. I received a generic blue Ao Dai with an applique that matched (identical) to a generic version in the shop that I tried on. Photos attached for proof [light blue is version received; dark blue is version first tried on in store]. Fortunately my family member came along, who also pointed out that the buttons were not at all custom, to which the owner did agree, and refunded that part of the purchase.I cannot help feel swindled, such that I got a generic Ao Dai that I paid top dollar for that was manufactured in Vietnam, likely with no knowledge from the owner to its manufacturing process. It was not custom in appearance in any way, but did fit just fine. Therefore, if you would like to pay $$$ for a generic Ao Dai with an owner who operates based on contractual omission, this store is for you. I hope this review helps those who read it as an example of why you should avoid this store. The owner also informed me that many orders come in online, so if that is you, you will probably be in an even worse position than myself.Also, owner made false comment in response :Then a couple weeks later you and your in-law came to place the order, even at the point of completing the order write up your in-law and you had differences on the designs and you raised your voice at her.In actuality, you were extremely rude to my family member over the phone upon reading my review, as she describes it. My fiancรฉ and I and to console her based on your actions.Cheers,M
Mr Micheal and Ms. Nguyet are so helpful and professional to help me customize my wedding dress. Everybody told me that i was so elegant in both dresses. Overall, good price. High quality, high customer service and always early or on time delivery. Highly recommend this store. Thank you so much for making my day was so special. ๐คฉโค๏ธ
Took a look at wedding gowns, spring seemed to be their season so I discussed custom coture with Michael that might better fit a later date.
Thank you everyone who works here, especially Micheal, who has made my first time shopping for an AO Dai experience super easy and memorable. They have a large selection of ao dai at a great price range. Super affordable, professional service, and at great quality, for sure canโt beat anywhere !!! I highly recommend this place. They also are very sweet and accommodating!! ๐ฅฐ Thank You Guys!!!P.S. I got a lot of compliments from everyone ๐
Michael helped find a beautiful dress. His customer service is 10/10 definitely coming back.
I just recently had my wedding July 31st and it has been such a crazy experience. But thanks to Ao Dai Bao Han, being able to work with my procrastination. I have to give there company lots and lots of credit. Im from El Paso, TX and my family really wanted me to celebrate my wedding in a traditional Vietnamese outfit. And let me tell you the STRESS I had to put Anh Michael. But I really have to say I LOVE LOVE AO DAI BAO HAN, THEY MAKE SURE THAT EVERYTHING WILL GET TO YOU ON TIME AND THEY MAKE SURE YOUR HAPPY how everything turns out. I really highly recommend Ao Dai Bao Han for any special occasion that you have.
Good quality products. Customer service was amazing. Staff is very nice and cooperative.
My boyfriend and I wanted to swap our cultures formal wear for prom and I was worried that I wouldnt able to find a shop that would be able to deliver a custom Ao Dai and that I would just have to settle for a pre-made one on a generic website. But I stumbled upon this store and they were able to make me a beautiful lilac Ao Dai that basically was recreated from an image! I appreciate the hard work they were on time with the set date for completion. The staff is wonderful to work with and you can always communicate questions or concerns. They will make sure your dress/attire is to your liking! 100/10 would recommend! I cannot wait to work with them in the future. Although due to the complications of COVID19, there are still alterations that I would like to be fixed but the owner and staff promised for a final fitting once the shelter-in-place is lifted.- Kirsten
I highly recommend Ao Dai Bao Han if you are looking to recreate a designer wedding dress locally in the Bay Area.The owner Michael and his team recreated a wedding dress from images I had. His prices are very reasonable for custom-made wedding dresses. My dress remake was within my dress budget (had to be less than 2K), and it is nearly 90%+ identical to the original dress. It took about 4 months to recreate the custom dress, from start to finish, as it was hand made in Vietnam. Adjustments were done in the store to finish the bustle. 4 months is very quick. For example, other places would have taken probably taken 6-10 months. I even received progress photos before the dress was completed.With COVID forcing weddings to be cancelled, unfortunately I was in no rush to pick up my completed wedding dress. All non-essential stores in Santa Clara were shut down, too, for many months. But Michael went out of his way to home deliver my wedding dress during the shutdown. He even included a free handmade mask and a handwritten note.Itโs unclear when weddings will be allowed again, but I canโt wait to wear the dress one day. To see the original dress that was remade, look up Magnolia by Pronovias, Riley by Morilee, India by Madi Lane, or Bonnie by Willowby by Watters.Thank you Michael and Ao Dai Bao Han!
This is THE place to go to get your ao dai. Their fabric is top notch, high quality. Iโve been to a few other ao dai places but I didnโt like their quality. Sure the other places Iโve gone to were cheaper and thatโs exactly what I wouldโve got - a cheap ao dai with cheap, thin fabric. I would pay more for quality. I live in Sacramento and I will drive to Ao Dai Bao Han for all my ao dai needs. They also do tailoring for mens pants and jeans! This may sound crazy but I will drive to Ao Dai Bao Han to have my pants tailored by them. They also have wedding dresses. I highly recommend them.Thank you, Michael for everything! Excellent customer service!
Great place to shop at - LGBT+ friendly because we all need to know that when going to a place. I would definitely recommend this place as Michael was really helpful and useful and the art on the ao dai is simply beautiful.I am going to come back if I ever need another ao dai!
Great Experience!! I needed a plus size Ao Dai for a wedding, and wasnt sure if I had time to have one made on time, but Michael (owner) assured me he can custom make one for me asap! Sure enough it was beautifully made in days! Michael helped me pick a beautiful black material with red blue and hot pink flowers with hot pink pants! I was impressed at how great it turned out. Michael and his staff was so friendly and made me feel welcomed and comfortable. I came back twice for a few adjustments since I lost a few pounds and the finished product was perfect! The shop was clean, organized, and plenty of material to choose from and different style dresses and ao dais on display. Easy parking, reasonably priced, and I got so many compliments at the wedding! I would definitely recommend this place for anyone needing a custom made traditional or modern Ao Dai or traditional Vietnamese dress!
This place is FIRST CLASS! I had a very special request and this was to have a religious habit made for my friend who is a traditional Catholic nun. Even though Michael specializes in extremely beautiful and stunning gowns, he took this on as a both a personal challege and out of the true goodness of his heart. The outcome was absolutely remarkable. It was beautiful and very well made by people who really cared about this religious sister. This shop provides excellent quality, beautiful craftmanship and very, very reasonable prices. You will also receive some of the best service that you have ever received ANYWHERE. These people take pride in what they do and they care very deeply about helping their customers. If you are looking for someone to make a beautiful specialy garment like a wedding gown, ballgown or other special event, you need to come to this shop to see the incredable designs they have to offer and the remarkable value compared to other stores. Thanks again Michael and thanks to your international team!
Michael did an awesome job, went above and beyond expectations. I was not happy with my white wedding dress after purchase and after explaining why I was unHappy he quickly offered me a brand new dress option. He did not charge me extra. I am very very picky, I want everything perfect. And I felt perfect wearing the white dress.
Downright horrible and insulting experience! I came there to pick out new year dresses, and I went out feeling like they insulted my mom. from the moment we went in, we didnt ask any questions because we didnt need help yet. immediately this young woman with long eyelash extensions tells us the section were looking at is probably too decorative and expensive. Okay?? Are you saying that these are too bridal. Judging on the design, thats not what you meant. I think you should let your customer look at what they want. You only have one other party in the whole shop. this guy (probably the store owner) comes over ( we again did not reach out for help) and he tells my mom in vietnamese, the reason why our dresses are so expensive is because we dont buy them from Vietnam. Okay?? who was questioning you about why they were so expensive?? If I wanted to, I could have bought any price point I wanted to. And why are you saying that in a condescending way to my mom? In vietnamese, and not to me?? Its hard to explain what happened, but they probably thought were not good enough for their dresses. Basically, do not bring the people who raised you there because they will literally disrespect them in front of your eyes. They will profile you right away, and this is not some Gucci store or top line steakhouse. Are their dresses cuter than average? Yes. But, their dresses do not do justice to the 500 to 600 range, especially when we found one that looked like it was already worn and it was falling apart at the seems. The threads were frayed, the shoulder pulled off, so you were selling a second hand dress in this apparently boutique shop. If you feel the need to out of the blue defend your price point, you are not the Louis Vuitton of the aoi dai world. Im really telling you, you will literally be paying a lot of money to people who expect you to beg them to buy product. They dont have set prices pet dress, which means they price discriminate by assessing the person. Anything in the 100-200 range looks significantly lower in quality. They dont have the right business sense for their customer, and I will not be surprised if they close a year from now. For the talented person producing the dresses, please hire new salespeople. I will never be coming back here, and dear reader, you shouldnt either.RESPONSE YO REPLY: denying that this never happened is not an appropriate response in customer service. I hope the clarity of this review and its detail will be enough to show a very real person with a very real experience wrote this.
Super friendly staff. Great selection with tailoring. Went for a friends wedding.
Great quality and service!
You will not find more beautiful and unique dresses than from Ao Dai Bao Han. My (now) husband and I found Michael (the owner) back in July 2017 after looking for engagement/Dam Hoi dresses in the Bay Area. We tried several dressmakers in SF and San Jose, but Ao Dai Bao Han stood out, by far, as the best. Michaelโs service has been outstanding since the moment we walked into his store. He has been patient, kind, accommodating, and has a sharp eye for finding the right dress to match your style, fit, and taste.My journey to find a wedding dress was a long one, but ultimately I found the perfect wedding dress at Ao Dai Bao Han. I always knew what I had in mind -- an Ao Dai-inspired east-meets-west gown. After visiting over 50+ Ao Dai places in Saigon, Hue, Hanoi, Dorchester/Boston, and the Bay Area, I kept on thinking back to the dresses I had seen at Ao Dai Bao Han. I was living in Boston at the time and couldnโt fly across country to visit San Jose, so I called Michael and we started working on what ultimately turned out to be a stunning, elegant dress that met my exact wishes. Even though I had a hard time articulating exactly what I wanted, Michael was able to deliver beyond my expectations. He was able to synthesize my random thoughts about style, fit, and color, into a dress that was truly stunning.As a quick aside -- in the weeks leading up to my wedding in Texas, I gained some weight (letโs blame the stress of wedding planning). When I received the dress from Michael, it was beautiful but it didnโt fit quite right. I was in Texas with my family at the time working on last-minute wedding planning, so I called Michael, told him what happened, and he immediately jumped on a Skype call with me and my parents. He actually stayed on the call with us and helped us take all new measurements live. During that call, my parents pointed out how beautiful the first dress was, so they recommended that in addition to getting a new wedding dress, I should get a reception dress too. Michael went immediately to work in making me not one, but two, dresses in the span of two weeks.You read that right -- he made me two new dresses in two weeks.The dresses arrived less than a week before the wedding and they were stunningly beautiful. My wedding dress was the perfect fusion of pure white Ao Dai with hints of a traditional American wedding dress. The reception dress was elegant, clean, and easy to dance in.Overall, the dresses were perfect. If you are in the market for a dress for a wedding, dam hoi, or just a special occasion, look no further than Ao Dai Bao Han.
Michael is a very nice guy, he know his stuff
Great service for my family.
Prices are too high. Not worth it