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Phone Hut Cell Phone Repair
311 N Capitol Ave M, San Jose, CA 95133, United States
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Phone Hut Cell Phone Repair
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Ma
Review №1

Excellent... their prices are great.. went to get my iPhone 7 Plus screen replaced... they have great prices that I went back a week later to get my battery replace also... even got a discount... I highly recommend them... they also fixed it very quickly...

Da
Review №2

I don’t remember the man’s name that helped me; but he was very pleasant and professional. I needed repair to the front camera of my iPhone XR. I dropped it off and he called to say it was fixed before I ordered my food at a place in the same shopping center. I did not expect service like that because it is rare anymore. I am very appreciative.

je
Review №3

I called them up they explain to me what they would do to repair my screen when I came in they said it would be ready in an hour I told them that I would go finish my work and stop back by in a couple hours I did and everything was perfect works great and working great for quite some time now very happy with their service

Be
Review №4

Staffs are very helpful and friendly. Excellent customer service. Aziz surely is an asset to Phone Hut! Keep it up kid!🌈🙏

Ra
Review №5

Went to this service center couple of weeks ago when wife’s iPhone had an issue. Staff was friendly and due to covid protocol told me that it will take around 30 minutes for them to diagnose the issue, and I have to wait outside the shop. Since my house is within 3 miles I decided to return but before I could park in my garage, the staff called and told me that diagnosis is done. I returned immediately (wife’s phone is always top priority 😀..) and staff explained to me the issue and also the fact that for replacement of the particular part, I have to take it to their bigger service center as that spare part is expensive and not stocked in this smaller center. He also told me the potential price and suggested me to think it over as I can even get a new one with so many offers on in Apple online store. Well, that settled it - wife’s happy with her new phone and praised the service staff for the correct advise (sorry, I forgot the gentleman’s name) and I am happy as she’s happy! Thanks

Fr
Review №6

I brought in an external, back-up drive that wasntworking, & the computer I use it with. Alex, sensingmy limited computer IQ, thoroughly explained thepossible areas of malfunction (computer, cable,back-up drive). He checked various aspects of thecomputer & found them all healthy.As he explained what he was doing, he cheerfullyanswered my questions about use & care. Because mycable was older, he didnt have a way to test its health.But his associate, Max, searched in the back of the shop& amazingly found one. My cable was flawed.Alex told me where I could buy a new one.I overheard their conversations with other customersin the shop & on the phone, & their approach wasrefreshing. If the problem wasnt obvious, theyinvestigated all possibilities, then, made a diagnosis,suggested options, quoted a cost,& without pressure, let the owners decide what to do.Alex was generous with his time in explaining, & whenI asked for a very specific printer recommendation,he gave an excellent suggestion (with model number).Thank you, Max & Alex!

To
Review №7

I am a carpenter so my phone goes through some intense wear and tear. I recently had some issues getting my screen replaced through Apple. I took my iPhone 11 to phone hut, since It has been my go to spot for a couple years now and although they are under new management I had a fresh screen in 1 hour and the guys where extremely helpful. Would definitely recommend this spot for any repairs with no hassle service.

JO
Review №8

First time I broke my phone, I obviously wanted to fix it immediately. It was a galaxy s20 and I only had it for not even a week. I went dropped it off and I left my phone there for three days, apparently they dont have the parts for that phone due to it being a newer model. When I got my phone it was perfect. The screen was perfect in every possible way youd want it to be. One week later I noticed that the front camera was defective. I couldnt go back due to my economic ability to deal with it. I broke it a second time, this time I also took my laptop. They couldnt fix my laptop and I was charged for a diagnostic test or some. They couldnt fix my chrome books camera because they just dont. Yet they took it and about $50. And including $660 for both the times I went to fix my screens for both time in total. This time there is a black dot that looks like a sharpie dot, my front camera still doesnt work; when asked they said they dont fix cameras, and my fingerprint no longer works.

ma
Review №9

Very honest place fixed my wifes phone had a little issue and they fixed that too for free cause they missed it. Very kind nice people

TJ
Review №10

Excellent experience!! I came in because my phone charging port wasnt working well. Its an older phone, so I figured Id need to replace the port. Aziz was working, took one look at it, and told me it just needed to be cleaned. Went back and did it for me right away and didnt even charge me anything to do so. Super friendly, helpful, and professional guy - thanks Aziz!

La
Review №11

Didnt even let me try to explain my problem to said they cant do it Business must be that good

An
Review №12

John and Asim are awesome! Very kind and Understanding. John does exceptional work on fixing phones. They’re parts are good quality too. They don’t use the cheap stuff. 10/10 would recommend coming here to fix your phone. :)

Je
Review №13

I would give then 10 Stars if I could. Not only did that help me out when T mobile told me I would have to buy a whole new phone when my charging cable would not work. They saved me I like many others have to work from home and I relay on my mobile hot spot. If I could no longer charge my phone I would be in a horrible situation. I can in 40 minutes before they closed on a Sunday and they took out a small stone that was stuck inside. It was a dream come true when they unloghed it. They also helped me out by not charging for the service. This is such a blessing in the time that are dealing with so much stress that I saved by this generosity. The shop is decked out with superheroes on the wall, but today they were my superheroes thank you again.

Ad
Review №14

I had my phones screen replaced here in January, but the screen came out defective, so they fixed it again, and it came out defective a second time. Then coronavirus hit, and there was a shortage of screens along all shops. Long story short, I couldnt get my phone fixed till October, but they kept all my records, and even after like 9 months (not their fault), still honored the phone fix. No extra charge. Dropped it off. Third times the charm. My phone is finally fixed :)

Pe
Review №15

Repaired my iphone 7 plus here because the screen was broken first week phone was ok acting a lil funny but nothing big, now a few weeks later my phone stopped working completely looked at it closely after removing case and notice screen was not intact and now my phones completely gone!

Co
Review №16

Their work on phones is extremely good. They are not the best at calling you and letting you know how things are going (such as when you have a part on order), but once they have all the parts needed they work quickly, their prices are reasonable, and they do an excellent job.

Gu
Review №17

Am very please with my tablet repair

Lo
Review №18

Friendly staff, really fast service, I got my phone fixed in less than 2 hours.

Co
Review №19

Great service, super fast repair. After calling four places they were recommended because my phone is a little old. Super happy with my new screen.

Ch
Review №20

We had iPhone speaker that was not working dropped it off within 30 minutes they were able to replace and get everything fixed. Definitely save me buying another phone super fast service.The guy who fixed the device was great!

An
Review №21

It only took 30mins to get my iphone xs max replaced. Also the screen comes with a lifetime warranty!!!

ch
Review №22

I love coming to phone Hut it’s located on capitol and McKee just down the street from we’re i live. Very affordable good quality service. I highly recommend if to bring your phone for repairs here. Excellent customer service as well.

Ja
Review №23

Very helpful and I highly appreciate the customer service very very professional place I would recommend it to my friends

Su
Review №24

John did an awesome job with my iPhone5. He kept his words, he did the best job with replacing my iPhone screen, took very less time and gave me the best price. I am fully satisfied and the work as best as Apple Store.

Ju
Review №25

I was impressed with the excellent customer service. Manny was efficient, knowledgeable and friendly. I enjoyed the casual discussion while he fixed my phone and was happy to connect with another human being!The work done was affordable and perfect!I am so glad I stopped here to get my phone fixed!!

Je
Review №26

I first had a bad experience with customer service. But after the owner himself reached out and expressed how he upholds his reputation everything went great! I went in to repair my cracked screen for my S8. The owner Manny fixed it and even dropped it off to me. He was extremely professional and his time management was on point. After a few days of receiving my phone back, I noticed a small crack on the new screen. I reached back out to Manny. He review my phone and noticed that I was not at fault for the new crack. So he then replaced the screen at no cost. I have had no issues with my new screen and everything is working fine. Manny, thank you for everything and I would highly recommend you to anyone!

Th
Review №27

My iPhone charging port was working off and on and I would have to unplug and plug in again several times for the cable to connect. I dropped it off at the shop for them to take a look. When I came back an hour later itd been fixed. They said it was a quick fix and wouldnt charge me for it. They will have my business for the rest of my life.

An
Review №28

Had a student of mine crack my iPhone6 and another teacher recommended phone hut cell phone repair to get the screen replaced. Couldn’t have been happier with the outcome. Very reasonable on the pricing and was in and out. Thank you John!!

mi
Review №29

I couldnt charge my iPhone 6S so I visited three phone repair shops and they all told me that charging port on my iPhone is damaged and that will cost around $60 to fix it. Since I knew it was not damaged I didnt want to pay them, so I googled for another repair shops and luckily found Phone Hut and Cell Phone and Computer Repair.Person who work there said he will first clean the charging port and see if it will work. Since after that it worked I got my phone back in 30 sec. He didnt even charged me.All best recommendations for this place.Thank you

La
Review №30

Good and reliable service. They back what they fixed and give you warranty also

Pa
Review №31

Got straight to business as i came in. Told me how long it would take and got it earlier then he said it would get done. Short and sweet, Literally.. Thanks Again Phone Hut.

Ti
Review №32

Excellent service. Customer service was excellent and friendly. Price to replace screen was about the same as other competitors. Came with warranty and additional screen protector for only 10 dollars half the price. Highly recommend

Al
Review №33

This place is great. I needed a screen repair on my iPhone 6 and called these guys for a price quote. The price was about the same as some of the other places but unlike some of them, they said they would have it done in about 30 minutes and it would come with a 6-month warranty. Music to my ears because I need to have my phone with me!I would definitely recommend these guys. They seem very professional and I found out that this is not their first shop so although it is new in the area, they been around this stuff for a while.

Tr
Review №34

This place is so Awesome from customer service to repairs. I love the fact that Adban went over and beyond to answer any questions we had and our I phone was repaired. We have had bad experiences in the past with companies that charge to much to repair phones. We have now found our new geek repair store. I recommend this to any one that would like your phone repaired in a timely manner... Please visit the store you will not regret it!! Thanks Adban your awesome keep up the good work

Gu
Review №35

I can only say positive things about Phone Hut!! Exceptional service! Fast repair! Best price!I came in the other day to fix my cracked iPhone 5S. After doing my research and visiting a couple shops that turned me away because my frame was too damaged I came to Phone Hut with little hope of walking away with a fixed phone. Even under these circumstances Manny was able to get the job done and at cheaper price than I had seen anywhere else. The guy is amazing! Extremely knowledgable, honest, and will go out of his way to help you. Would definitely recommend Phone Hut to anyone.Thanks for all your help!

Ro
Review №36

Manny is amazing. He took care of a phone that got run over by a car! Man is a genius and miracle worker!

Zi
Review №37

Great service! Resolved my issue with a simple reboot for free! Definitly recomended.

Da
Review №38

Best best best shop i got my lcd replaced from them they are the best affordable rates and awesome work 👍

Fe
Review №39

A great place to fix your cell phone. reasonable prices and a great service. I recommend them to everyone. If youre looking for a service with a smile Phone Hut is your place

Jo
Review №40

Revision: great experience coming in again after I came in a few months and had a harsh experience, I came back in and a few other employees helped me out and gave me a discount from the bad experience I had last time. If something isnt right, shoo a review and the management will take a look and reply.After getting my phone repaired my phone has problems turning on when I hit the home button and sleep/wake button. Phone screen broke again because they did not put any screws on in my iPhone 6s causing my screen to pop off. If you have an iPhone I recommend repairing screen yourself didnt realize how easy it was and how much money I saved

Ai
Review №41

Very friendly and helpful

Mo
Review №42

I dropped off my laptop for about two weeks with no word from the store. I came back, no one had any idea what the real issue was, even though I told them thoroughly when I had first dropped it off. They thought the only issue was the battery was stuck. That was a minor issue and even that issue was touched. They didnt touch my laptop the whole two weeks. Someone looked at it for 10 minutes and told they couldnt do anything. Then he offered me free tempered glass for some strange reason... The staff is useless and inept. Dont waste money here. Dont set foot in here. This place pretends to be a real business, but its just a playground for children..

Ro
Review №43

I had my phone repaired 8/7/19 and Im not the kind of person that usely leave comments but in this case I feel I need to.. First off the phone I brought in no one else wanted to fix it or if they did it was more than what I bought the phone for it did take a few days for my screen to come in but no fault of theres ( shipping) when I got to the store there was no waiting the employee there were extremely professional and courteousand some of the nicest people I have met in a long while we laugh like Ive known them for a long time and John fixed my phone like it was brand new so those five stars are well-earned so if you or a friend need your phone fixed Right.. Well these are the Guys.. Thank me later.. Lol.. Thats my story and Im sticking to it.....

Ra
Review №44

Great place, honest estimate. Price is very competitive. Great work.

Sa
Review №45

I had my Nexus 5x screen repaired in Milpitas and the guy broke the camera in the process. I decided to find a more reputable place to repair the camera and came to Phone Hut. Phone Hut was AMAZING! They went out of their way to test a used camera in my phone to see if the camera was the problem, then ordered a new camera, called as soon as it came in, and replaced it. So knowledgeable, friendly, quick, and just a stand-up business. I highly recommend for all of your cell phone needs!

ro
Review №46

Revision: phone finally broke, went back in to try to have them repair my phone since they didnt put in screws to support the screen, they remembered my negative review and gave me a big discount on my phone repair. Satisfied with the service I received the other dayWill be coming back in again to repair my speaker and cameraMay, 10,2016 7:50PMI brought in my iPhone 6s for screen replacement.A few months later my screen pops off the phone and it breaks. I evaluated the problem and they havent put any screws in (I had a case on my phone the whole time so there really isnt a way for the screws to pop off on its own.)And now Phone Hut wont fix there mistakeThey closed 5 min early before my wife could go in and give them an ear full.Very disappointed, going to come in next day to try again with them repairing there mistake

Ma
Review №47

Had a broken 7plus screen. Excellent service and timely as well! Will now get my other phones for fixing!

Ba
Review №48

John know his stuff, helpful and excellence service replacing my broken screen.

Re
Review №49

I dropped my Samsung s4 at 5pm and cracked the screen. By 730pm I was back at home using my perfectly repaired phone. Professional, Fast, Friendly, and all at a reasonable price. If you have to have your phone repaired this is the place!

Mi
Review №50

Guaranteed best service youll receive in South Bay. In and out in 30 minutes. Chats with you while working on your phone. Convenient plaza location. Not out to screw you over.

Da
Review №51

Good customer service. Fixed my s8 plus screen at a reasonable price.

yo
Review №52

Very nice place excellent service !! And a good price !! And my phone was ready on time ! I really recommend it !

Dj
Review №53

Amazing Service. My Go To place. They fixed like 5 phones and a Laptop for me. Prices are very reasonable and Get the job done fast.

Ca
Review №54

Tuan did a great job repairing my broken galaxy s7 glass. He was faster than he quoted (actual time was 2 hours) and replaced only the glass because the LCD was still good. Everyone else wanted to replace both the glass and LCD which would have cost more. Phones break and next time mine does, Im going back to him.

Ke
Review №55

Great service. Fast turn around

gw
Review №56

This guy is really good and honest, I took my phone for charging problems, I went another place and they just sold me a new charger without fixing my problem, but this guy fixed it in less than 5 min and dont charge me!! Thanks!!

cu
Review №57

Dont go there, they replaced my phone screen, it stopped working the same day, then I went back, they replaced a new one on there, then the same thing happened again. I asked for the refund, and they said no fund, they can fix it, I trust them again, guess what, the same thing happened. They beg me dont leave a bad comment, I said no, since I will warn others so that they wont loss money on this. I went to an other store, they fixed it finally. DONT WASTE YOUR MONEY AND YOUR TIME.

Sc
Review №58

Fast and easy screen repair.

Pe
Review №59

My visit was on 6/11/19 to get help to fix my iphone 8plus.I tried to fix my screen myself with a $30 screen replacement from Amazon and I screwed it Up the camera cables.Thank god for the person to help me fix it becuase my phone kept rebooting itself.They are legit.Moral of the story: youtube can fix everything lol.

Fr
Review №60

Excelent this guy give good customer service I recommend this place

ch
Review №61

Got it done in less than an hour! Great customer service.

De
Review №62

Excellent service by Ashim for fixing up my battery problem. I thought battery on my I-phone will have to be replaced, but Ashim opened my phone and connected battery in right place. He recharged my phone to check the functionality of the phone. Nice work. Thanks Ashim

Jo
Review №63

I took my iPad mini 4 in for a screen repair. Its not a part usually in stock, being a fused digitizer and screen, so they needed a few days to get the part. Fine, no problem. But then they couldnt get it working. So they needed another part, this time the next day, but that took a couple more days. Then I had to call them to get them to actually work on it. And in the the end, I left without a crack but also with a non-functional power button. Which I now need to take somewhere else to have repaired, which probably means a whole new screen replacement again.Other reviews suggest theyre good for phones, but I wouldnt trust them with anything bigger and after my experience Im not sure Id even trust them with that. One star because they didnt fight about me not paying them for leaving me in a worse state than when I went in.

mo
Review №64

Fixed my phone was able to come and get it the next day :)

Ah
Review №65

Very good and friendly customer service, reasonable time too. He also advice me with cheapest way possible and his work is professional. Thank you Manny

su
Review №66

I visted here for screen replacement of 6s. They did really quick and good.

su
Review №67

Good service. Waited after hours till my phone got completely fixed.

Ru
Review №68

You want peace of mind? Someone who is current, and provides up front pricing? YOu want Phone Hunt. I mainly dealt with Manny. He recognized my issue over the phone, and was able to give me a cost + when it would be ready within 3 minutes of my dialing in.When I arrived at the store, I was greeted by them in a friendly environment. They explained to me from beginning to end what would happen, and when I could expect to pick it up. Simple, as phone repairs should be.This is the place you want to go, if your cell phone breaks for any reason. Dont give apple/samsung/LG etc... $500 for a cracked screen, or in my case a broken power button. It wouldve cost me $150+ dollars + shipping + 7+ days to get this fixed. Phone Hut? 24 hours all done/$70.Oh did I mentioned I got a 30 day warranty on it? Professional, precise, and customer centric. Give these guys a try.

Ca
Review №69

On Sunday, 12/18/16, I walked into the store with only a dying iPhone 5S battery (held a charge. Depleted about 15% faster than a good battery.). After he replaced 2 new batteries and my old battery. It had zero cell signal. The guy fiddled with it to get intermittent cell signal. The phone that would not allow any battery (including new) to hold a charge, intermittent cell signal and the battery quickly overheats and shuts off the phone.I left with my iPhone, lifeline to my business (calling, emailing, texting, GPS and Internet access) was just about dead. Big stressor with hectic work weeks for year end ahead.I changed my review from 1 to 4 stars. Another tech from a different store diagnosed my iPhone. The motherboard was dying. The symptoms showed like a dying battery.The tech at this McKee store could have used more tac in explaining what may have gone wrong. Hence, no 5 stars.

sa
Review №70

Cracked iPhone 6s glass replaced in less than 30min, reasonable price, no non-sense, perfect!

Ma
Review №71

Great service! I came in with a broken iPhone 6 screen and it was fixed within 15 minutes! No other store in San Jose has this kind of service. Manny even threw in a free screen protector. Highly recommend.

Da
Review №72

My brother cracked his Galaxy screen. He stipulated the damage and thought it would be wise to just by a new phone. That new phone would have costed him over $600! Hes also a younger guy with very little money, saving every penny to buy a car for school. I told him theres a credible cell phone repair guy by our house according to a couple of my friends. I called and he gave me an instant quote over the phone. There was also a 90 days parts and labor warranty. Comparing prices to repair and getting a new phone was a no brainer. I brought his phone in and it got repaired that same day! Thanks for the quick service.

Pa
Review №73

This is a good place . You can depend.on the quality to be competent here in

Sc
Review №74

I am so clumsy : / for the 47373 time, I dropped my iphone.. yay glass and lcd damage. Thank goodness for Ron. He is super friendly, hella quick, and reasonable prices. thank you for repairing my phone, it looks new new. I would def go back here rather than the Apple store which normally takes foreverrr.. who has time for that?! ; )

Ha
Review №75

I dropped my S7 in on Friday morning to replace LCD screen. The guy said I can come to pick it up on Sunday. I show up on Monday morning to pick it up, the guy said the new part that they had ordered is defective, so they need to get another part, and I can come back @2pm to pick it up. I came later @3 and the another guy said I dont know what the other guy told you but we cannot get same color for your screen. Basically I left my phone there for 3 days and nothing get done, they didnt even bother to call you to ask you for anything. This kind of business is not reliable, very bad reputation.

Ki
Review №76

Awesome customer care truly a company with high moral & ethical values

su
Review №77

That time when your phone slipped out of your hands, but this time its shattered ! Blame it on the bad day but you still got to fix it, if you are in the North San Jose/ Santa Clara area just reach out to these guys. They are thorough professionals who work mostly only with OEM products. The best feature was the pick and drop off serivce (at an extra cost ofcourse). but still if you dont have the bandwidth to go out for a repair then do what I did, call them to your office or home. I would recommend them to anyone and everyone. Kudos! you guys are great, keep up the good work.

Lu
Review №78

Needed a case and screen protector for my iPhone. Service was fast; he even put the case on my phone for me -- and screen protector, cleaned phone, and had me on my way in less than 10min.Straightforward, FAST service. Will return.

Go
Review №79

Perfect place to get your phone screen fixed!

Ki
Review №80

Excellent work, done while I waited at a good price. I had my iPhone 7 screen replaced.

Pe
Review №81

Came here to get my iPhone 6s repaired, mostly good repair, the reason why im leaving 3 stars is that the quality of the repair, my iPhones home button is now wobbly and the display is popping out slightly

An
Review №82

First time needing a phone screen replacement very last minute and Manpreet helped me and had it done in less than 30 minutes and was very responsive to my messages. definitely highly recommend Phone Hut for any repairs you might need!

Je
Review №83

Iam just so happy with phone but they did an amazing job with my phones I brought my iPhone 6 and they left like new I dont ay problems with and they fix my iPhone 7 as well twice and just happy with the work they done with it and my husband phone they fix to and my sister phone to I gladly recommend u guys to come if u have any problems with ure phone they do a really great job thanks for the work U guys done I really appreciate it

Su
Review №84

Very nice person,have great knowledge about job. Did the repair in short time.

Ab
Review №85

Immediate response . Good repair work. They have repaired my Moto X pure cracker screen.

Da
Review №86

Good service from bossman 🤟👌

Fi
Review №87

BEST PHONEHUT EVER QUICK FIX PERFECT PRICE FINISH WORK REALLY FAST!

Ba
Review №88

Excellent service he knew what he was doing very decent prices

Ro
Review №89

Great job and good service.

Be
Review №90

I recently broke my iPhone 6S and was able to get my screen fixed efficiently and affordably! Id highly recommend people to come here to get their screens fixed if theyre looking for great service and prices!

Ad
Review №91

I dropped my phone on my way to play basketball, and the screen completely shattered. It was so bad that even Manpreet, who sees broken phones everyday was surprised. Even still, he was able to easily fix it, and was incredibly amiable and kind. While he says it takes just an hour to fix phones, Manpreet got it done in about 15 minutes. Also, being such a nice guy, he gave me a free tempered glass screen protector on account of how badly damaged my phone was(trust me, it was pretty bad). While I hope that I dont break my phone again, if it did happen, Manpreet is the 1st guy Id go to.

Ee
Review №92

Great service, speedy repair and good quality.

Ta
Review №93

Wonderful service! Fair prices

Ma
Review №94

This guy is genuine and knows what he is doing. I recommend him to anyone who wants to fix his phone.

jo
Review №95

Great service, fast repairs

jo
Review №96

Fast and easy phone repair

Jo
Review №97

Fast and great service

mo
Review №98

Fantastic and fast service!

He
Review №99

Does good quality job, but shop is not good looking

kn
Review №100

Very helpful and courteous staff.

Information
26 Photos
100 Comments
4.6 Rating
  • Address:311 N Capitol Ave M, San Jose, CA 95133, United States
  • Site:http://gophonehut.com/
  • Phone:+1 408-899-9521
Categories
  • Mobile phone repair shop
  • Cell phone store
  • Electronics repair shop
  • Screen repair service
Working hours
  • Monday:11AM–6PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–8PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–6PM
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