The staff were nice and not rude, the manager was very helpful. When I needed help finding a specific thing, he did it right away and came back when he finished right away. The prices arent too steep, as it is Big 5, and so I was satisfied.
June 30, 2020: Was a positive experience considering we waited 5 minutes outside due to corona virus. Looking to purchase several items. Well stocked, guns, chairs, hats,balls, sports equipment n lots of shoes to choose from, kind staff membersw/smiles &helpful. Was a positive experience.thanks guys:)Store Mgr. Melissa was attenrive& helpful 9.2.2020.
Good costumer service I took my nephew to get him soccer shoes even thou he needed to try a few pairs the employee was very helpfull
Good store for sporting goods and apparel. Big 5 will have what you want with quality and price choices. Will have 90% of sports, outdoor, and hobby items, only lacking high end or less common items.
Love this please. Reasonable prices. Just wished it was bigger, but other then that I love it
Hands down, the best Big 5 store I have been in ever. They have my order put to the side because I had called ahead, they also added things that I would need to go with the item I bought that I hadnt thought of. I would definitely recommend. It may be small, but they are mighty.
I bought soccer shoes for my nephew I liked the costumer service they provided
Durty, but fun for kids...
Would of been better if they had live worms
They had a good selection of shoes on clearance and everything seemed organized easily to go through the stuff.
Ah yes, nothing like a small fresh store that sells sporting goods. I bought my shoes there and the employees are very helpful.
Big 5 is open to shoppers right now. Not much wait for buying either. They have decent selection of good that can be bought for your Holiday shopping...lots of good gift items
I always buy my son his fitness equipment he wants here and theres a employee a talk dark handsome man that helped me get a heavy item in my car he was very helpful and pleasing to look at π I even went 2 times in one day to bΓΊy something to see him again lol but he was off shift the second time but I still bougth something anyways
They had really good customer service but they didnt have what I want but they did tell me what store I can go to to get what I want so its a really nice store to go to they have really good camping equipment hunting rifles Bluetooth box clothes and shoes its also close to the Dollar Tree store on tul l y Road in San Jose California
Big 5 is awesome when you need something sports wise. If you need to return something they return policy is awesome all you have to do is keep the receipt as like in most places but really no hassle at all.
Found what I was looking and people there are always ready to serve. Ill make this my default store.
Parking was kind of hard great customer service in the store
Went with my lil brother he bought new running shoes on sale.
Great customer service. Gary who I think is manager runs things very well.
Friendly service. Helped me find the items I was looking for. Plus gave me a discount on a coupon that was three days old
Big store open place can easily walk in and find what your looking for I needed stuff for snowing for vacation I found everything
Friendly with a good knowledge of the product
EXCELLENT STAFF ALL TEAM PLAYERS.ALL WILLING TO HELP.
Service there was no bueno, they all stood huddle in front. Including the manager talking, laughing having a good time. Dont get me wrong there is nothing wrong with that, as long as customers are being greeted & helped.
Stocked up on snow gear, baseball gear and other sporting goods for our 3 year old. The employees were friendly and very helpful.
I went to buy a bike for my 10 year old son. Their entire collection was two bikes.... None for my sons size. Very dissapointed.
Really good selection of shoes and prices are really with in my budget.
Great customer services. They have almost different kind of sport related equipment. It was nice to visit the place. I may go again there if I need any sport related equipments. I believe this is the only place to have all sort of equipments you need. The prices are so reasonable. I would recommend this place for anyone who looks for quality sports items.
Helpful very clean very nice very helpful. Very and very fast thank you
Excellent customer service. Customers line up outside before entering the store because Covid restrictions allow only 15 customers in the store at a time.
Poor customer service, maybe because its located in east san jose...they think its ok to give us poor service
Ok prices but employees are rude
Very nice staff
Store was out of stock on alot of things but not there fault it is covid times after all
The best one to ho too
I had search the website four long-sleeve shirt.. the majority of things that I wanted where in store purchase only... When I got therethey really didnt have much of what I wanted like it showed on the website.. but it didnt matter I was able to get a few things.. and the service there was.... that was satisfying
Great customer service invite people to talk to
Small but if your specific with what you want to buy then this is the place. Bring coupons if available or wait for daily sales.
I just purchased a half rack from here and I am stoked! This place is a beautiful store with all different kinds of sports stuff! Even camping and hunting! Awesome. And the staff here are very nice. I give you guys five stars! My favourite part of this store is looking at the hunting equipment! Got some shoes on sale for like ten dollars!
Excellent service from a young guy that helped my daughter and me find soccer shoes. We were looking at 1-2 pairs. He brought out over 6 pairs quickly and talked to us about our likes and dislikes. Really impressed with his professionalism and care.Big 5 has been around for a while. And you might not expect to see such a selection of gear, but we were able to find many different styles of shoes, shin guards and socks for soccer.
Nice helpful staff
Very helpfull. In and out lin less than 15 minutes.
Ethan at the Blossom Hill store was very knowledgeable and helpful. We went to the store on Tully Road Jerry the manager wasnt helpful at all, we felt like we were bothering him asking about the items we wanted to buy but didnt because he didnt have time for us.
Nice place to shop not crowded you can get whatever you want here especially for fishing gear. If you like sports gear you can visit the store......
First time I purchased in this store. I found a huge variety of sporting goods, outdoors wear and I found the just perfect walking-boots I was looking for. Prices are very good, and costumer service awesome. They offer 10-20% coupon per purchase to be used by end of october.
Typical big 5 experience. Good prices on decent shoes. Staff was helpful enough. Store was clean. Not much to get overly excited about but I will go back eventually
Great service
Horrible...why say open online but have a closed sign at store? Change hours or say your closed very simple. Smart ones.
Small store but has a lot of items related to winter, hiking, running etc. Lot of varieties and discounts too on all items.
A great place to buy your sporting gooda and camping. The staff takes there time to help you. Great store.
Very low pricing on pop-up canopies going on right now
Staff was very helpful and professional !!!!
I used to visit this location often, when I played softball in H. S. more than 25 years ago. π¬I visited recently with my daughter and spent a good hour browsing. The store is still clean, organized and the employees are friendly. There is plenty of parking in the back of the building.
The store is small but well stocked. Sale Associates are friendly and prices are reasonable.
Very helpful staff and good selection. I would give them 5 stars, but the prices are sometimes on the high side. Great place for your sporting gear needs.
Pretty good
Staff was helpful, prices are fair. Inventory limited and selection small but had everything I was looking for.
I think the workers are keeping all the weights dumbbells for themselves and selling it on offer up
I went shopping this morning two of the workers are very rude it was terrible
Not crowded, well stocked, helpful staff
Overall i dont like the service...have had some employees that were rude
Very limited selection, items often overpriced
Very nice and friendly staff. I bought roller blades thinking I can pick up rollerblading, no problem. It is a problem when youre an overweight, middle-aged man. I returned the roller blades right away and got roller skates. Still overweight, still middle-aged, but happier now.
You can find good deals and a few download their app or subscribe to their email you can get coupons
Needed CO 2 cartridges but there was none at both big fives one in Monterey road and and Tully road!
Great! All the workers are very helpful even help you out to the car
My hubby likes buying his Lugz&Nike shoes at Big 5 Sporting storeπ
Great customer service
The old go to for gear
Street parking only. The back parking lot is popular amongst the less law-abiding citizens and there is no back entrance. Otherwise its a good store with plenty of product.
They have always had what I needed. I know its a great place to buy some shoes.
Manager couldnt make time for an ammo purchase despite the fact that he and another manager told me specifically to come back today after two unsuccessful visits. Not another dollar from me, ever.
More selection in store then website claims
Just went here for one sale item. I ran into an associate as soon as I went into the store. I asked him where this thing might be and he directed me right to them. One person in line in front of me so wait time was minimal.I had to bring the email up on my cellphone so the clerk could scan the coupon and get me the discounted price, just having the sales code didnt work at the checkout.
Bought golfing gloves. Lady that helped me out was so nice / but it was her last day. I hope all goes well for her. Great help!
Great store... Love my tactical blade... The desk guy was super nice and helpful.
Great selection of guns!
Hard to get service, knowledgeable service.
Goof Service
My goto place for sporting goods. Good selection and prices.
Very nice location close to me easy access from street also visible from street lots of deals if not in stock they will call other stores to see if they have what your looking for and put it on hold also great shoe selection right now they have a HUGE shoe sale 20-30% off of marked shoes and theres alot just bought a pair myself regularly $39.99 for $17.00 couldnt pass it up also the two girl associates helped out nicely i even seen one of them with a hand truck with two tents taking it to a customers car NICE like I said i will be returning Oh and if uou dont have there online discounts get them there worth it Believe Me π€π€
Good prices and sales. Good service.
One of the best most useful store. Helpful and knowledgeable staff. And goods are very reasonable prices.
Clean, well stocked and super helpful staff
Love their coolers available year round we use for shipping products but really since when is shooting innocent animals a sport in a species that calls itself civilized. What a joke. Anything but spiritual christ like . Stores carrying guns to murder non human beings belong on an island of psychopaths where they can have a fair sport of knocking each other off and raising the species i.q. 100 points
We were 1 minute before close time, an employee did not let us in, but the manager allows in eventhough it was one minute from close time, smart cause we bought a good amount of stuff to pay for the OT of the employees.
I bought a pair of shoes for my work and they started breaking up after 2 months. No quality but expensive.
Great prices and they always have a great selection for outdoor equipment. Been going to the same big 5 for the passed 22 years and never have I been let down.
Slow cashiers, wait to pay more than 15 minutes.
I came to the store to buy football gear for my brother and also a raft for the beach. The staff were very pushy about asking me if I needed help after Iβve told them no, also three associates followed me by the fitting room when I purchased an item. Terrible customer service and racial profiling.
Young adults working there are very helpful
I got there and got exactly what I needed and they sell good quality products
Even though us one of the smallest stores, they always seem to have almost every sporting item you need at good prices, so check here first.
Great selection. Good prices. But, the neighborhood.
Some of the best costumer service Ive recieved in a sporting goods store.
Close enough to go for a quick look at the ammo prices and heck sometimes i find unbeatable price for other things. Definitely recommend good service and for the most part they carry what I am looking for.
Really good service for my punching bag for here they brought the box all the way to my car really nuce people would come again